Simmons & Sons
3.4/5, 61 reviews
64% recommended
67% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
33% lettings fee satisfaction
Our philosophy is to offer a personal service at a senior level, to earn a trusted reputation for acting swiftly and accurately and to create a continuing relationship with our clients. show more Our philosophy is to offer a personal service at a senior level, to earn a trusted reputation for acting swiftly and accurately and to create a continuing relationship with our clients.

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Latest Reviews

 View all Reviews 61
3rd Oct 2020
reviewed by 'D'
“Pathetic. Viewed a property and agent has not come back to me after 1 week. Extremely rude. Will not do business ......”
12th Jun 2019
reviewed by 'Bridget'
“We have sadly used the letting team for 5 years and I can't work out if its incompetence or laziness (or ......”
19th Apr 2019
reviewed by 'Paul'
“do not touch them, we rented through them and all fine till you try to get your deposit back, we ......”
4th Feb 2019
reviewed by 'Experienced'
“This agent behaves as if they don't care whether you rent one of their listed properties or not. Terse, unhelpful, ......”
7th Aug 2018
reviewed by 'Neil'
“If I could give zero stars I would. We had a similar experience to another gentleman who has reviewed Simmons ......”
23rd Mar 2018
reviewed by 'Chocoflaps'
“Had a booking for a viewing on Saturday morning, then found online that the property was sold stc. The agent ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 67% 100% £385,000 £385,000
Lettings 50% 33% £650 £5,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 7 13 23 0 4 0 0 8
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Simmons & Sons Branches (view all 4)
Basingstoke, RG21
Henley on Thames, RG9
Marlow, SL7
Sherfield-on-Loddon, RG27

“I recently sold my late mother's house through Simmons & Sons. ......”

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Jan 24,2013
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Pat
By: 'Nikki'
Jan 24,2013
1 people found
this helpful
I recently sold my late mother's house through Simmons & Sons. My main contact was Pat Richardson and I cannot rate her work highly enough. Without fail, Pat was professional, sensitive and extremely efficient. Pat is very knowledgeable and I was never in any doubt that ...
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“I used Basingstoke Simmons to sell my late mother's house ......”

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Jan 22,2013
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Dean
By: 'Jane,'
Jan 22,2013
1 people found
this helpful
I used Basingstoke Simmons to sell my late mother's house in the weeks after her sad death. Both Dean and Pat were extremely sensitive and understanding of my feelings, yet still managed to be thoroughly efficient and professional behind the scenes, selling the house for ...
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“Both Dean and Pat were very helpful throughout the whole ......”

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Jan 18,2013
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Dean
By: 'JH'
Jan 18,2013
1 people found
this helpful
Both Dean and Pat were very helpful throughout the whole selling process. Providing useful and honest feedback and communicating with me on a regular basis, keeping me informed of what was going on. When the original buyer fell through, they were proactive in finding a ...
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“I have rented a property via Simmons and Sons in ......”

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Jan 17,2013
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By: 'Marlow'
Jan 17,2013
0 people found
this helpful
I have rented a property via Simmons and Sons in Marlow for nearly 12 months now and on the whole have been really pleased with their service. The flat hadn't been lived in before I moved into it and there were teething problems with the water ...
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“Having dealt mainly with Pat Richardson, I would recommend these ......”

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Jan 16,2013
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Pat
By: 'Sheila'
Jan 16,2013
0 people found
this helpful
Having dealt mainly with Pat Richardson, I would recommend these people to anyone. They are intelligent, customer aware, market aware. If you listen to them and let yourself be advised by them, they get realistic results, in realistic time scales, with the least amount of ...
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“Dean and the team provided a very professional service in ......”

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Jan 12,2013
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By: 'Deaders'
Jan 12,2013
1 people found
this helpful
Dean and the team provided a very professional service in the sale of our house. Dean explained the process and local market situation thoroughly - he took the time to understand our wishes and needs. He ensured that he absorbed everything about the property, from ...
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“During our 18 month tenancy of a fully managed property through ......”

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Jan 09,2013
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By: 'Jay'
Jan 09,2013
1 people found
this helpful
During our 18 month tenancy of a fully managed property through Simmons & Sons, my Fiance and I have dealt with staff at both the Marlow & Henley-on-Thames branch. Particularly Jonathan in Henley & Jacquelin Hickman in Marlow have been an absolute pleasure to deal with, both very kind, ...
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“Gary is very professional and pro active. He provided a ......”

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Jan 09,2013
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By: 'Stephen'
Jan 09,2013
1 people found
this helpful
Gary is very professional and pro active. He provided a healthy number of viewings from his database not just from the internet. This was invaluable as it illustrated how much time he put into marketing this particular property. He understood how to sell a property ...
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“We had used Simmons before, selling our previous property.Due ......”

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Jan 04,2013
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Dean
By: 'andrew'
Jan 04,2013
0 people found
this helpful
We had used Simmons before, selling our previous property. Due to this positive experience and outcome we used them again- the same experience; gave us good information about the current market, useful tips on how to 'present' our property, and held firm on the price ...
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“The agent was very very good. I found them friendly ......”

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Jan 04,2013
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Pat
By: 'Lisa'
Jan 04,2013
0 people found
this helpful
The agent was very very good. I found them friendly and very helpful. They kept me informed all the way off any viewing and I received very good feedback. I would recommend them and would use them again....
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“After having 3 estate agents round we invited Dean from Simmons & ......”

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Jan 04,2013
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Pat
By: 'Karrina'
Jan 04,2013
0 people found
this helpful
After having 3 estate agents round we invited Dean from Simmons & Sons to give us a price on our property.. I found Dean to be very polite, honest and genuine.. No sales pressure or bobby ball like most agents. We agreed on a sale price & within ...
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“Simmons sold my late fathers house for me in 2012. Of ......”

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Jan 03,2013
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Pat
By: 'davey'
Jan 03,2013
0 people found
this helpful
Simmons sold my late fathers house for me in 2012. Of three agents I 'interviewed', Simmons gave what I believed to be the most realistic and sensible valuation (middle of the three) and also had with reasonable fees and terms. Once I accepted their proposal, the ...
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“The staff i dealt with were very professional and kept ......”

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Jan 03,2013
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Dean
By: 'Ben'
Jan 03,2013
0 people found
this helpful
The staff i dealt with were very professional and kept me well inforned over the period my house was on the market for....
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“Simmons & Sons acted as the letting agent for our property ......”

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Jan 03,2013
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By: 'John'
Jan 03,2013
0 people found
this helpful
Simmons & Sons acted as the letting agent for our property in Henley for 22 years and did an excellent job. We recently sold the property and once again they were excellent. The found a buyer very quickly and executed very well....
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“Simmons & Sons made the first time letting of our cottage ......”

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Jan 02,2013
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By: 'Kay'
Jan 02,2013
0 people found
this helpful
Simmons & Sons made the first time letting of our cottage very simple. They dealt with all the beaurocracy involved of which we had no experience and found a tenant for our property within days. The advice we were given as to rental values and what ...
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“We rent out farm cottages and use the simmons & Sons ......”

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Jan 02,2013
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By: 'Jim'
Jan 02,2013
0 people found
this helpful
We rent out farm cottages and use the simmons & Sons Basingstoke office as letting agenst. They are given notice of when we require a new tenant and have always pitched the rent at a realistic level to encourage interest, completed all the visits with prospective ...
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“I was selling my Mother's apartment and Simmons told me ......”

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Dec 31,2012
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By: 'VicUSA'
Dec 31,2012
1 people found
this helpful
I was selling my Mother's apartment and Simmons told me they could sel lit within 6 weeks. They were true to their word - we put it on the market at the end of OCtober, exchanged contracts at the beginning of December and will close in ...
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“All staff are very professional, friendly and helpful; very good ......”

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Dec 23,2012
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By: 'Vivienne'
Dec 23,2012
0 people found
this helpful
All staff are very professional, friendly and helpful; very good brochure. Despite moving to Germany prior to sale I felt well looked after and appreciated the regular communication.I was very happy with Simmons & Sons' services. Gary Duckmanton-Hibbs, Senior Negotiator, asked me whether I minded ...
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“I've dealt with many Estate Agents over 30 years, however Jaqueline ......”

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Nov 20,2012
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Jacqui
By: 'Lord'
Nov 20,2012
8 people found
this helpful
I've dealt with many Estate Agents over 30 years, however Jaqueline Hickman of Simmons and Sons in Marlow is the rudest, arrogant and vindictive agent I have ever had dealings with. The property we rented was filthy and very tired, having been poorly maintained by the ...
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“My Daughter had a tenancy on this property from 16/02/12 until 05/10/12. ......”

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Oct 12,2012
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Jacqui
By: '68'
Oct 12,2012
14 people found
this helpful
My Daughter had a tenancy on this property from 16/02/12 until 05/10/12. The property was very grubby when it was taken over and the laminate floors so dirty, your feet stuck to them ! Taps were loose and there was a large stain on the bedroom carpet. The ...
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“If I owned property I would definately not try to ......”

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Jul 11,2012
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By: 'stayawayfromsimmonsandsons'
Jul 11,2012
7 people found
this helpful
If I owned property I would definately not try to let through this agent. I have attempted to let out 3 properties with this agent in marlow and in all cases I have had to ring about 5 times, each time being told I would get a ...
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By: Nikki O'Brien
Sep 03, 2012
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We at Simmons & Sons Marlow office take all complaints seriously and would like to discuss your comments dated the 11th July 2012. If you would care to telephone or email us direct we would welcome the opportunity to discuss your concerns & comments further. ...

“I found the two gentlemen I dealt with extremely helpful ......”

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Jan 09,2012
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By: 'robin'
Jan 09,2012
5 people found
this helpful
I found the two gentlemen I dealt with extremely helpful obliging and showing a genuine interest in trying to help us. Our property took perha`ps longer than first estimated to sell. However they stuck to their task diligently. Finally when the property was sold ...
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“How this company are still in business I have no ......”

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Nov 30,2011
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By: 'DisappointedWithSimmons'
Nov 30,2011
16 people found
this helpful
How this company are still in business I have no idea. Rarely am I moved to write a bad review but sometimes a business crosses the line of incompetence by such an impressive margin, it needs to re recorded. It seems there are a lot ...
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What agent could do to change your mind?
It wasn't a one off, it was a number of issues over a period of time, not just with me... I can only suggest moving staff about, it was more than one person I dealt with and seems to be a cultural issue in the business in that office, thus the review.
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“I've used the lettings department of Simmons in Basingstoke for ......”

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Sep 10,2011
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By: 'sandra'
Sep 10,2011
6 people found
this helpful
I've used the lettings department of Simmons in Basingstoke for a number of years now and I've always found them to be professional and efficient. They've just relet my property in Kempshott without any gap and with minimium fuss. Simmons have offered me a huge ...
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By: hiddenangel
Nov 01, 2012
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Sandra White is I believe the wife of one of the partners in Simmons and Sons so this particular review is probably quite biased in a "bare faced cheek" sort of a way typical of this firm. ...

“We were ready to rent the most expensive house Simmons ......”

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Sep 02,2011
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By: 'Very'
Sep 02,2011
8 people found
this helpful
We were ready to rent the most expensive house Simmons and Sons had at that moment. However, even though we loved the house, we were forced to withdraw our interest on the day our Agreement was meant to be signed, due to the agent's unprofessional, ...
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“We used the Basingstoke branch to rent our property out ......”

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Jul 19,2011
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By: 'Sue'
Jul 19,2011
3 people found
this helpful
We used the Basingstoke branch to rent our property out whilst we lived overseas - when we moved back the property was handed back in a filthy state. 2 years later we decided to sell our property (thankfully not through Simmons) and to move into rented ...
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“We used the Henley branch in our search for a ......”

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Apr 27,2011
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By: 'Jen1201'
Apr 27,2011
6 people found
this helpful
We used the Henley branch in our search for a property, they were utterly hopeless. Never sent us updates, weren't interested whatsoever. We had £2million to spend so not an insubstantial amount! They also fibbed about the size of a property on the details and ...
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“Awful, useless and ignorant agency, full of lie, they were ......”

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Sep 18,2010
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By: 'mdmd'
Sep 18,2010
7 people found
this helpful
Awful, useless and ignorant agency, full of lie, they were not helpful at all....
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“Excellent. Large number of potential purchasers shown property within very ......”

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Jul 04,2010
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By: 'michael'
Jul 04,2010
0 people found
this helpful
Excellent. Large number of potential purchasers shown property within very short timescale. Prompt attention to to messages....
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“Ben Walpole at Henley branch of Simmons & Sons was friendly, ......”

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Jul 03,2010
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By: 'Terry'
Jul 03,2010
0 people found
this helpful
Ben Walpole at Henley branch of Simmons & Sons was friendly, efficient and achieved our desired selling price in a matter of days. Excellent service all round and highly recommended. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

For information on Simmons & Sons Complaints Procedure please view at http://www.simmonsandsons.com/Complaints-Handling-Procedure-CHP
Last updated at 9:51 AM 26/07/2017 by Linda Thorne

Awards won by Simmons & Sons

Regional Awards won by Simmons & Sons

Individual Branch Awards



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