93% lettings valuation accuracy
95% lettings fee satisfaction
Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ...
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Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.
There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.
In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.
Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.
In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.
Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
Latest Reviews
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reviewed by 'Karina'
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reviewed by 'Samvir'
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reviewed by 'Katy and Andy'
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reviewed by 'Happy Landlord'
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reviewed by 'Paul'
23rd Sep 2024
reviewed by 'Jonathan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 93% | 95% | £550 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 108 | 0 | 339 | 14 | 0 | 0 | 1 | 0 | 7 | 3 |
Areas covered
- BS8
- BS2
- BS6
- BS1
- BS7
- BS9
- BS3
- BS10
Address
30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
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Featured Review
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Dec 13,2023
Dec 13,2023
1
people found
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Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - now we can enjoy the comfort of our lovely flat !...
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Dec 19,2023
Dec 19,2023
1
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Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around explaining all the details. Kept in contact through emails. They also kept me updated throughout the referencing process where some delays occurred however these were ...
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Dec 11,2023
Dec 11,2023
2
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We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we decided on one to rent was very friendly, professional and gave his honest opinions. All communications we've had with anyone at Sarah Kenny have also ...
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Oct 16,2023
Oct 16,2023
1
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I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but I can honestly say I have never once regretted my choice. The service provided has been professional, efficient and friendly. In short - excellent right ...
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Oct 06,2023
Oct 06,2023
1
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Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah Kenny team guided this apprehensive novice with aplomb. Also great follow up and assistance since. Highly recommended....
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Jun 05,2019
Jun 05,2019
0
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EXCELLENT SERVICE FROM START TO FINISH.
GREAT COMMUNICATION AND A FAST RESPONSE TO ALL QUESTIONS.
VERY IMPRESSED AND WILL USE AGAIN....
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Comment on agent fees
GOOD
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Jun 01,2019
Jun 01,2019
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The whole team provided a really helpful service - from viewings, sorting contracts, all the way through to getting the keys to our place. Couldn't recommend highly enough....
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Comment on agent fees
Fees generally in line with others.
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May 20,2019
May 20,2019
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We lived in our flat for a year and a half and the service provided by Sarah Kenny was seamless from start to finish. Our property manager Hayley was always so friendly and helpful. Any issues we had were sorted within days, and she always ...
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Comment on agent fees
High but seems to be pretty standard in the rental market.
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May 10,2019
May 10,2019
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Sarah Kenny Ltd are a very professional office and a really, really nice bunch of people to deal with.
I have been with them for over 10 years now, I may not speak to them for years and then if I phone them up, they always ...
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May 02,2019
May 02,2019
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The staff at Sarah Kenny are very professional and a pleasure to work with. I would highly recommend any landlord to contact them before proceeding....
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Comment on agent fees
Fair
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Apr 29,2019
Apr 29,2019
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My partner and I were tenants in a Sarah Kenny managed property for 2 years. The entire experience was fantastic from beginning to end. It started with the agent who showed us the house and insisted on taking a photo of us outside because she felt ...
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Comment on agent fees
Transparent, reasonable and worth every penny
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Apr 16,2019
Apr 16,2019
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We're really impressed with the friendliness and professionalism of the team. Thank you for the outstanding service! Highly recommended!...
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Apr 10,2019
Apr 10,2019
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Hayley is always quick to respond, efficient, knowledgeable, and helpful. A pleasure to deal with. So too for the other staff at Sarah Kenny....
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Apr 04,2019
Apr 04,2019
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Having rented through Sarah Kenny for the last 12 months I can say I would reccomend them without a moments hesitation. The whole process could not have been made easier and Hayley our main point of contact could not have provided a better service. We are ...
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Comment on agent fees
Fees fair and reasonable
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Mar 27,2019
Mar 27,2019
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We rented 2 x properties from Sarah Kenny and the service we received in both instances was excellent. The properties were both finished to a high standard and any issues were dealt with quickly by the team who were very accommodating and attentive....
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Mar 27,2019
Mar 27,2019
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We have been dealing with the Sarah Kenny Letting Agency for a number of years and find the service 1st Class. The staff are all professional, efficient and friendly and would highly recommend the agency for your needs....
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Comment on agent fees
Good
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Mar 27,2019
Mar 27,2019
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Sarah kenny felt like an agent that looked after their tenants as well as their landlords. They always communicated well and returned any calls or emails with helpful info and maintenance issues were fixed promptly....
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Comment on agent fees
Letting fees are painful and expensive wherever you go and hopefully coming to an end soon but if you must pay them choose a company that give you some service in return.
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Mar 26,2019
Mar 26,2019
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Sarah Kenny has been managing two Clifton flats for me since 2014. They have done a great job in selecting tenants and handling maintenance issues. I have recommended them to friends who have property to let - and to potential tenants looking for accommodation....
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Comment on agent fees
Reasonable
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Mar 26,2019
Mar 26,2019
0
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Outstanding letting and management service. As a landlord I have used them for many years. Always helpful, prompt and efficient. Would recommend them to anyone....
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Comment on agent fees
Very reasonable fees
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Mar 21,2019
Mar 21,2019
0
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I have been a tenant for just over 2 years and have found all the team at Sarah Kenny to be helpful, friendly and professional. I was relocating to Bristol from overseas and after initial viewings had to complete everything while still overseas which I thought ...
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Comment on agent fees
Fees were as I expected them to be
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Mar 20,2019
Mar 20,2019
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Fantastic service provided and excellent support provided to tenants to answer questions / resolve issues quickly. Would highly recommend the services provided....
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Comment on agent fees
Personally I don’t agree with agency fees for tenants but it’s not a deal breaker.
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Mar 19,2019
Mar 19,2019
0
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The service I've received from Sarah Kanny over the last three years has always been first class, with prompt attention to any problems, choice of tradesmen to deal with those problems, and the attention given to myself as a landlord as well as to my ...
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Comment on agent fees
The fees are reasonable and competitive with other agents in Bristol
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Mar 19,2019
Mar 19,2019
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Hayley and Stephanie were my most frequent contacts; always helpful and capable they were very pleasant to deal with. Both excellent agents.
Francesca....Although efficient and tolerant of my frequent questions, her communications could be abrupt and sometimes slightly rude....
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Comment on agent fees
No comments to make
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Mar 16,2019
Mar 16,2019
0
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Moving to Bristol the excellent service provided by all the staff at Sarah Kenny was so helpful. From my first viewing I was impressed by the advice given by the friendly staff. I soon found my ideal property and the team were able to advise ...
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Comment on agent fees
I think their fees are comparable to other similar agencies.
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Mar 16,2019
Mar 16,2019
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Sarah Kenny Residential Lettings have managed our flat since we bought it a couple of years ago. Rebecca was also very helpful when I was buying the flat on what features would be most attractive to tenants. rnTheir service has been 5* throughout. All the staff ...
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Comment on agent fees
Very fair
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Mar 15,2019
Mar 15,2019
0
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The service from Sarah Kenny has always been super-helpful and efficient. They find good tenants, are pro-active and responsive and organise repairs and maintenance promptly....
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Comment on agent fees
Good value
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Mar 14,2019
Mar 14,2019
0
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Sarah Kenny has been very efficient. They communicate well and respond quickly passing on any tenants' concerns without delay. Nothing seems to be too much trouble. My main contact has been Hayley Simpson but the whole team are excellent....
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Comment on agent fees
Good value
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Mar 13,2019
Mar 13,2019
0
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Both my husband and I have rented flats in both London and Bristol. From the very beginning we were very impressed by Sarah Kenny. They've made the whole process feel very easy, responding quickly to issues and always being on the end of the phone. ...
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Comment on agent fees
We took the flat on when a friend of ours left but Sarah Kenny were willing to negotiate the fees based on this which was really refreshing to come across.
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Mar 11,2019
Mar 11,2019
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Hayley is our property manager is absolutely wonderful. Always super responsive and helpful! Any issues we do have are always dealt with promptly.
Would not hesitate to recommend Sarah Kenny as an agent and Hayley is great too!...
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Comment on agent fees
Seems reasonable.
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Feb 21,2019
Feb 21,2019
0
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Letting through Sarah Kenny is the best experience I have had as a renter. Really professional and helpful, they made the whole process easy. They really go the extra mile - with some lovely extra touches along the way to make your move as easy ...
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Feb 14,2019
Feb 14,2019
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Sarah Kenny is definitely the best agency in Bristol area. They provide a great service, give you all their attention and always make sure you are well informed about what is going on. Fantastic customer approach, professionalism and efficiency. Strongly recommended....
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Comment on agent fees
Good prices
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Feb 14,2019
Feb 14,2019
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I'm settled in my new home, all facilitated by Sarah Kenny Residential and special thanks to Laura and Leah!...
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Comment on agent fees
Reasonable for area.
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Feb 13,2019
Feb 13,2019
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I have used Sarah Kenny to let my flat in Clifton for the last seven years, and they have been great! Each time I have needed a new tenant they have worked quickly to find me one in a very short time, meaning that the ...
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Comment on agent fees
Fees are at market rate, and I feel that I get value for money for the fees paid.
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Feb 11,2019
Feb 11,2019
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From the first contact, all staff at SK were very helpful and responsive. This was maintained throughout the entire process - making moving into the new flat as smooth as possible. Laura in particular was very helpful, completely on the ball and always easy to ...
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Comment on agent fees
Fees are in line with the Bristol average, though as a tennant I would say all of these are high. When paying such fees, at least it is matched with a great service from SK.
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Feb 11,2019
Feb 11,2019
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Having had a first class experience with Sarah Kenny as a tenant in the past I was confident that they would be the right partner when it came to letting out and managing my own property. That was back in 2014 and I continue to be ...
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Comment on agent fees
Management fees are very fair and I have been pleasantly surprised by the competitive pricing of any contractors instructed for maintenance and repairs.
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Laura Higgins
(60)
Hayley
(48)
Connor
(41)
Rebecca
(34)
Peter
(26)
Sarah
(21)
Camilla
Sasha
Eva
Laura
Anita
Zoe
Vendor Fees
No fees set.Landlord Fees
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No fees set. Last updated at 14/10/2022, 4:08 PM by Rebecca McKelveyComplaints Procedure
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Last updated at 10:57 AM 05/12/2023 by allAgents
Best Letting Agent in BS8 
Best Letting Agent in Bristol 
Best Letting Agent in Bristol 
