Sarah Kenny Residential Lettings
4.9/5, 473 reviews
96% recommended
93% lettings valuation accuracy
95% lettings fee satisfaction
Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ... show more Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.

There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.

In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.

Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
Bristol Property Lets | Flats & Houses to rent | Sarah Kenny

Latest Reviews

 View all Reviews 473
Featured Review
a
reviewed by 'Karina'
“Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - ......”
Featured Review
a
reviewed by 'Samvir'
“Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around ......”
Featured Review
a
reviewed by 'Katy and Andy'
“We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we ......”
Featured Review
a
reviewed by 'Happy Landlord'
“I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but ......”
Featured Review
a
reviewed by 'Paul'
“Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah ......”
2nd Dec 2024
reviewed by 'Gustavo'
“Well organized, clear on the communications and helpful in general during all the process....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 95% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
108 0 340 14 0 0 1 0 7 3
Areas covered
  • BS8
  • BS2
  • BS6
  • BS1
  • BS7
  • BS9
  • BS3
  • BS10
Address

30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: 12:00 - 16:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Sarah Kenny Residential Lettings Image 1
Featured Review
a

“Stress free and easy process, massive thanks ......”

Share on :
Dec 13,2023
Minithumbup
By: 'Karina'
Dec 13,2023
1 people found
this helpful
Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - now we can enjoy the comfort of our lovely flat !...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Friendly service and was kept informed throug......”

Share on :
Dec 19,2023
Minithumbup
By: 'Samvir'
Dec 19,2023
1 people found
this helpful
Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around explaining all the details. Kept in contact through emails. They also kept me updated throughout the referencing process where some delays occurred however these were ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“We recently started a tenancy with Sarah Kenny as the agent...”

Share on :
Dec 11,2023
Minithumbup
By: 'Katy and Andy'
Dec 11,2023
2 people found
this helpful
We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we decided on one to rent was very friendly, professional and gave his honest opinions. All communications we've had with anyone at Sarah Kenny have also ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Simply the best!...”

Share on :
Oct 16,2023
Minithumbup
Staff profile picture
Rebecca
Staff profile picture
Hayley
By: 'Happy Landlord'
Oct 16,2023
1 people found
this helpful
I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but I can honestly say I have never once regretted my choice. The service provided has been professional, efficient and friendly. In short - excellent right ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Had a very good experience renting my flat in......”

Share on :
Oct 06,2023
Minithumbup
Staff profile picture
Anita
By: 'Paul'
Oct 06,2023
1 people found
this helpful
Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah Kenny team guided this apprehensive novice with aplomb. Also great follow up and assistance since. Highly recommended....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Really good!...”

Share on :
Jun 10,2019
Minithumbup
upload your photo
Laura Higgins
By: 'Dickon'
Jun 10,2019
0 people found
this helpful
Thanks again for all your help. I am really happy with it. It was great to have you on my team! Everything went well....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“SUPERB SERVICE...”

Share on :
Jun 05,2019
Minithumbup
upload your photo
Laura Higgins
By: 'WESTCOM'
Jun 05,2019
0 people found
this helpful
EXCELLENT SERVICE FROM START TO FINISH. GREAT COMMUNICATION AND A FAST RESPONSE TO ALL QUESTIONS. VERY IMPRESSED AND WILL USE AGAIN....
read full review
Comment on agent fees
GOOD
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service...”

Share on :
Jun 01,2019
Minithumbup
upload your photo
Laura Higgins
By: 'Chris'
Jun 01,2019
0 people found
this helpful
The whole team provided a really helpful service - from viewings, sorting contracts, all the way through to getting the keys to our place. Couldn't recommend highly enough....
read full review
Comment on agent fees
Fees generally in line with others.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Wonderful service from Hayley...”

Share on :
May 20,2019
Minithumbup
Staff profile picture
Hayley
By: 'Hollie'
May 20,2019
0 people found
this helpful
We lived in our flat for a year and a half and the service provided by Sarah Kenny was seamless from start to finish. Our property manager Hayley was always so friendly and helpful. Any issues we had were sorted within days, and she always ...
read full review
Comment on agent fees
High but seems to be pretty standard in the rental market.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Outstanding...”

Share on :
May 10,2019
Minithumbup
upload your photo
Laura Higgins
By: 'Daniel'
May 10,2019
0 people found
this helpful
Sarah Kenny Ltd are a very professional office and a really, really nice bunch of people to deal with. I have been with them for over 10 years now, I may not speak to them for years and then if I phone them up, they always ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional...”

Share on :
May 02,2019
Minithumbup
By: 'Peter'
May 02,2019
0 people found
this helpful
The staff at Sarah Kenny are very professional and a pleasure to work with. I would highly recommend any landlord to contact them before proceeding....
read full review
Comment on agent fees
Fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“Simply the best!...”

Share on :
Apr 29,2019
Minithumbup
By: 'Lisa'
Apr 29,2019
0 people found
this helpful
My partner and I were tenants in a Sarah Kenny managed property for 2 years. The entire experience was fantastic from beginning to end. It started with the agent who showed us the house and insisted on taking a photo of us outside because she felt ...
read full review
Comment on agent fees
Transparent, reasonable and worth every penny
Comments (0) Report abuse Print review
Was this helpful? Yes

“Outstanding service!...”

Share on :
Apr 16,2019
Minithumbup
upload your photo
Laura Higgins
By: 'Anett'
Apr 16,2019
0 people found
this helpful
We're really impressed with the friendliness and professionalism of the team. Thank you for the outstanding service! Highly recommended!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very efficient and helpful...”

Share on :
Apr 10,2019
Minithumbup
Staff profile picture
Hayley
By: 'Ron'
Apr 10,2019
0 people found
this helpful
Hayley is always quick to respond, efficient, knowledgeable, and helpful. A pleasure to deal with. So too for the other staff at Sarah Kenny....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic Service Highly Reccomend!...”

Share on :
Apr 04,2019
Minithumbup
Staff profile picture
Hayley
By: 'Simon'
Apr 04,2019
0 people found
this helpful
Having rented through Sarah Kenny for the last 12 months I can say I would reccomend them without a moments hesitation. The whole process could not have been made easier and Hayley our main point of contact could not have provided a better service. We are ...
read full review
Comment on agent fees
Fees fair and reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Service...”

Share on :
Mar 27,2019
Minithumbup
upload your photo
Laura Higgins
By: 'H'
Mar 27,2019
0 people found
this helpful
We rented 2 x properties from Sarah Kenny and the service we received in both instances was excellent. The properties were both finished to a high standard and any issues were dealt with quickly by the team who were very accommodating and attentive....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great efficient service...”

Share on :
Mar 27,2019
Minithumbup
By: 'Christine'
Mar 27,2019
0 people found
this helpful
We have been dealing with the Sarah Kenny Letting Agency for a number of years and find the service 1st Class. The staff are all professional, efficient and friendly and would highly recommend the agency for your needs....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Efficient and communicative agent...”

Share on :
Mar 27,2019
Minithumbup
By: 'Southleigh'
Mar 27,2019
0 people found
this helpful
Sarah kenny felt like an agent that looked after their tenants as well as their landlords. They always communicated well and returned any calls or emails with helpful info and maintenance issues were fixed promptly....
read full review
Comment on agent fees
Letting fees are painful and expensive wherever you go and hopefully coming to an end soon but if you must pay them choose a company that give you some service in return.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Managing properties...”

Share on :
Mar 26,2019
Minithumbup
By: 'Mark'
Mar 26,2019
0 people found
this helpful
Sarah Kenny has been managing two Clifton flats for me since 2014. They have done a great job in selecting tenants and handling maintenance issues. I have recommended them to friends who have property to let - and to potential tenants looking for accommodation....
read full review
Comment on agent fees
Reasonable
Comments (0) Report abuse Print review
Was this helpful? Yes

“Best agent...”

Share on :
Mar 26,2019
Minithumbup
By: 'Jane'
Mar 26,2019
0 people found
this helpful
Outstanding letting and management service. As a landlord I have used them for many years. Always helpful, prompt and efficient. Would recommend them to anyone....
read full review
Comment on agent fees
Very reasonable fees
Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly and efficient...”

Share on :
Mar 21,2019
Minithumbup
Staff profile picture
Hayley
By: 'Deb'
Mar 21,2019
0 people found
this helpful
I have been a tenant for just over 2 years and have found all the team at Sarah Kenny to be helpful, friendly and professional. I was relocating to Bristol from overseas and after initial viewings had to complete everything while still overseas which I thought ...
read full review
Comment on agent fees
Fees were as I expected them to be
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great All Round Service...”

Share on :
Mar 20,2019
Minithumbup
Staff profile picture
Hayley
By: 'Craig'
Mar 20,2019
0 people found
this helpful
Fantastic service provided and excellent support provided to tenants to answer questions / resolve issues quickly. Would highly recommend the services provided....
read full review
Comment on agent fees
Personally I don’t agree with agency fees for tenants but it’s not a deal breaker.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Looking after my flat in Clifton...”

Share on :
Mar 19,2019
Minithumbup
Staff profile picture
Hayley
By: 'Chris'
Mar 19,2019
0 people found
this helpful
The service I've received from Sarah Kanny over the last three years has always been first class, with prompt attention to any problems, choice of tradesmen to deal with those problems, and the attention given to myself as a landlord as well as to my ...
read full review
Comment on agent fees
The fees are reasonable and competitive with other agents in Bristol
Comments (0) Report abuse Print review
Was this helpful? Yes

“Positive Experience...”

Share on :
Mar 19,2019
Minithumbup
Staff profile picture
Hayley
By: 'A'
Mar 19,2019
0 people found
this helpful
Hayley and Stephanie were my most frequent contacts; always helpful and capable they were very pleasant to deal with. Both excellent agents. Francesca....Although efficient and tolerant of my frequent questions, her communications could be abrupt and sometimes slightly rude....
read full review
Comment on agent fees
No comments to make
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Advice and Service...”

Share on :
Mar 16,2019
Minithumbup
By: 'Claire'
Mar 16,2019
0 people found
this helpful
Moving to Bristol the excellent service provided by all the staff at Sarah Kenny was so helpful. From my first viewing I was impressed by the advice given by the friendly staff. I soon found my ideal property and the team were able to advise ...
read full review
Comment on agent fees
I think their fees are comparable to other similar agencies.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service and professional staff...”

Share on :
Mar 16,2019
Minithumbup
By: 'Jemele'
Mar 16,2019
0 people found
this helpful
Sarah Kenny Residential Lettings have managed our flat since we bought it a couple of years ago. Rebecca was also very helpful when I was buying the flat on what features would be most attractive to tenants. rnTheir service has been 5* throughout. All the staff ...
read full review
Comment on agent fees
Very fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly recommended...”

Share on :
Mar 15,2019
Minithumbup
Staff profile picture
Hayley
Staff profile picture
Peter
By: 'Susan'
Mar 15,2019
0 people found
this helpful
The service from Sarah Kenny has always been super-helpful and efficient. They find good tenants, are pro-active and responsive and organise repairs and maintenance promptly....
read full review
Comment on agent fees
Good value
Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly and efficient...”

Share on :
Mar 14,2019
Minithumbup
Staff profile picture
Hayley
By: 'Nick'
Mar 14,2019
0 people found
this helpful
Sarah Kenny has been very efficient. They communicate well and respond quickly passing on any tenants' concerns without delay. Nothing seems to be too much trouble. My main contact has been Hayley Simpson but the whole team are excellent....
read full review
Comment on agent fees
Good value
Comments (0) Report abuse Print review
Was this helpful? Yes

“Best renting experience we have had...”

Share on :
Mar 13,2019
Minithumbup
Staff profile picture
Hayley
Staff profile picture
Rebecca
By: 'Katie'
Mar 13,2019
0 people found
this helpful
Both my husband and I have rented flats in both London and Bristol. From the very beginning we were very impressed by Sarah Kenny. They've made the whole process feel very easy, responding quickly to issues and always being on the end of the phone. ...
read full review
Comment on agent fees
We took the flat on when a friend of ours left but Sarah Kenny were willing to negotiate the fees based on this which was really refreshing to come across.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great!...”

Share on :
Mar 11,2019
Minithumbup
Staff profile picture
Hayley
By: 'MS'
Mar 11,2019
0 people found
this helpful
Hayley is our property manager is absolutely wonderful. Always super responsive and helpful! Any issues we do have are always dealt with promptly. Would not hesitate to recommend Sarah Kenny as an agent and Hayley is great too!...
read full review
Comment on agent fees
Seems reasonable.
Comments (0) Report abuse Print review
Was this helpful? Yes

“A great experience...”

Share on :
Feb 21,2019
Minithumbup
By: 'EllieBristol'
Feb 21,2019
0 people found
this helpful
Letting through Sarah Kenny is the best experience I have had as a renter. Really professional and helpful, they made the whole process easy. They really go the extra mile - with some lovely extra touches along the way to make your move as easy ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service and customer approach...”

Share on :
Feb 14,2019
Minithumbup
By: 'Anna'
Feb 14,2019
0 people found
this helpful
Sarah Kenny is definitely the best agency in Bristol area. They provide a great service, give you all their attention and always make sure you are well informed about what is going on. Fantastic customer approach, professionalism and efficiency. Strongly recommended....
read full review
Comment on agent fees
Good prices
Comments (0) Report abuse Print review
Was this helpful? Yes

“Highly efficient...”

Share on :
Feb 14,2019
Minithumbup
upload your photo
Laura Higgins
By: 'J'
Feb 14,2019
0 people found
this helpful
I'm settled in my new home, all facilitated by Sarah Kenny Residential and special thanks to Laura and Leah!...
read full review
Comment on agent fees
Reasonable for area.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service!...”

Share on :
Feb 13,2019
Minithumbup
By: 'Rhianne'
Feb 13,2019
0 people found
this helpful
I have used Sarah Kenny to let my flat in Clifton for the last seven years, and they have been great! Each time I have needed a new tenant they have worked quickly to find me one in a very short time, meaning that the ...
read full review
Comment on agent fees
Fees are at market rate, and I feel that I get value for money for the fees paid.
Comments (0) Report abuse Print review
Was this helpful? Yes

“A fantastic service from very competent professionals...”

Share on :
Feb 11,2019
Minithumbup
upload your photo
Laura Higgins
By: 'Jack'
Feb 11,2019
0 people found
this helpful
From the first contact, all staff at SK were very helpful and responsive. This was maintained throughout the entire process - making moving into the new flat as smooth as possible. Laura in particular was very helpful, completely on the ball and always easy to ...
read full review
Comment on agent fees
Fees are in line with the Bristol average, though as a tennant I would say all of these are high. When paying such fees, at least it is matched with a great service from SK.
Comments (0) Report abuse Print review
Was this helpful? Yes
No image available Laura Higgins
(60)
Staff picture Hayley
(48)
Staff picture Rebecca
(35)
Staff picture Peter
(26)
No image available Sarah
(21)
Staff picture Sasha
Staff picture Laura
Staff picture Anita
No image available Zoe

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 14/10/2022, 4:08 PM by Rebecca McKelvey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:57 AM 05/12/2023 by allAgents

Awards won by Sarah Kenny Residential Lettings

Regional Awards won by Sarah Kenny Residential Lettings

Individual Branch Awards

Bristol, BS8



Get in touch with

Sarah Kenny Residential Lettings

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn