Sarah Kenny Residential Lettings
4.9/5, 473 reviews
96% recommended
93% lettings valuation accuracy
95% lettings fee satisfaction
Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ... show more Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.

There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.

In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.

Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
Bristol Property Lets | Flats & Houses to rent | Sarah Kenny

Latest Reviews

 View all Reviews 473
Featured Review
a
reviewed by 'Karina'
“Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - ......”
Featured Review
a
reviewed by 'Samvir'
“Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around ......”
Featured Review
a
reviewed by 'Katy and Andy'
“We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we ......”
Featured Review
a
reviewed by 'Happy Landlord'
“I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but ......”
Featured Review
a
reviewed by 'Paul'
“Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah ......”
2nd Dec 2024
reviewed by 'Gustavo'
“Well organized, clear on the communications and helpful in general during all the process....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 95% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
108 0 340 14 0 0 1 0 7 3
Areas covered
  • BS8
  • BS2
  • BS6
  • BS1
  • BS7
  • BS9
  • BS3
  • BS10
Address

30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: 12:00 - 16:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Featured Review
a

“Stress free and easy process, massive thanks ......”

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Dec 13,2023
Minithumbup
By: 'Karina'
Dec 13,2023
1 people found
this helpful
Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - now we can enjoy the comfort of our lovely flat !...
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“Friendly service and was kept informed throug......”

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Dec 19,2023
Minithumbup
By: 'Samvir'
Dec 19,2023
1 people found
this helpful
Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around explaining all the details. Kept in contact through emails. They also kept me updated throughout the referencing process where some delays occurred however these were ...
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Featured Review
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“We recently started a tenancy with Sarah Kenny as the agent...”

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Dec 11,2023
Minithumbup
By: 'Katy and Andy'
Dec 11,2023
2 people found
this helpful
We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we decided on one to rent was very friendly, professional and gave his honest opinions. All communications we've had with anyone at Sarah Kenny have also ...
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Featured Review
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“Simply the best!...”

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Oct 16,2023
Minithumbup
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Rebecca
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Hayley
By: 'Happy Landlord'
Oct 16,2023
1 people found
this helpful
I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but I can honestly say I have never once regretted my choice. The service provided has been professional, efficient and friendly. In short - excellent right ...
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Featured Review
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“Had a very good experience renting my flat in......”

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Oct 06,2023
Minithumbup
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Anita
By: 'Paul'
Oct 06,2023
1 people found
this helpful
Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah Kenny team guided this apprehensive novice with aplomb. Also great follow up and assistance since. Highly recommended....
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“Excellent Bristol Based Letting Agency...”

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May 12,2020
Minithumbup
By: 'Liz'
May 12,2020
0 people found
this helpful
We have been using Sarah Kenny for several years to rent out our apartment in Redcliffe Bristol. They have been brilliant from the start. Friendly and efficient service. Would highly recommend them to any landlord....
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“I cannot speak highly enough of these agents.......”

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May 02,2020
Minithumbup
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Rebecca
By: 'MARY'
May 02,2020
0 people found
this helpful
I cannot speak highly enough of these agents. l am not local to my rented flat but nothing is too much trouble for them - always prompt with any actions and are efficient. l have all confidence in their acting on my behalf and would 100% ...
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“Boiler problem......”

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Apr 30,2020
Minithumbup
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Sarah
By: 'PEDRO'
Apr 30,2020
0 people found
this helpful
I had a problem with the boiler at the beginnig of the lockdown, I sent an email to Sara kenny´s maintenance, the responded quickly. A handyman came in home after one hour. A good guy with good service, he responded quickly in about 1 hour. ...
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“We have used the services of Sarah Kenny Resi......”

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Apr 29,2020
Minithumbup
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Rebecca
By: 'Bill'
Apr 29,2020
0 people found
this helpful
We have used the services of Sarah Kenny Residential Lettings for well over 15 years, for several properties. During that time their excellent staff and contractors have always provided a reliable and responsive service to both landlords and tenants. I have recommend the services of Sarah ...
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“Highly professional and knowledgable team...”

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Mar 18,2020
Minithumbup
By: 'Imogen'
Mar 18,2020
0 people found
this helpful
Highly recommend the entire team at Sarah Kenny. From our first communication via telephone, to Emma who showed us the rental property, to Leah who processed our application and to James who is now our property manager - thank you. Professional, efficient, knowledgeable and friendly. ...
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“Very helpful and friendly staff, a lot of att......”

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Mar 18,2020
Minithumbup
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Laura Higgins
By: 'Katerina'
Mar 18,2020
0 people found
this helpful
Very helpful and friendly staff, a lot of attention to detail and caring customer service. The whole process of renting through Sarah Kenny was extremely easy and straightforward....
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“Best agency I worked with...”

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Mar 06,2020
Minithumbup
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Laura Higgins
By: 'Lorena'
Mar 06,2020
0 people found
this helpful
Very helpful and kind staff. Rather thorough referencing process (like the usual) but at least when you are passed that, everything is ready for you to move in the new property. Well managed and taken care of....
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“Really helpful team...”

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Feb 28,2020
Minithumbup
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Laura Higgins
By: 'Claire'
Feb 28,2020
0 people found
this helpful
The whole team were extremely helpful throughout the process of letting our flat - including keeping us updated whilst abroad, and being very clear and honest in all their recommendations. We've used a number of different agents over the years and we'll certainly be coming ...
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“Excellent, Professional Staff!...”

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Feb 20,2020
Minithumbup
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Sarah
By: 'Caitlin'
Feb 20,2020
0 people found
this helpful
When our landlord decided to sell our flat, the staff at Sarah Kenny were very quick to help us find a new one that we like. Throughout our time working with them, they've been very professional, timely, and accommodating. Highly recommend!...
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“Great experience with personal touches....”

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Jan 16,2020
Minithumbup
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Sarah
By: 'Kevin'
Jan 16,2020
0 people found
this helpful
We had a wonderful experience with Sarah Kenny. We moved to the UK from Finland and they were very helpful in communicating what they needed to move forward once we were interested in a property. They met us at the location for the day of ...
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“Very helpful staff, flexible and accommodativ......”

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Jan 16,2020
Minithumbup
By: 'Dr'
Jan 16,2020
0 people found
this helpful
Very helpful staff, flexible and accommodative to our needs. They have found us a really nice place to live and their service has been very professional so far (delivering the flat in excellent condition to move in, responding to our queries promptly, dealing with fixing ...
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“Relocating to Bristol? Sarah Kenny is the place to contact!...”

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Jan 05,2020
Minithumbup
By: 'Luis'
Jan 05,2020
0 people found
this helpful
In my case finding the perfect rented flat in Bristol was not easy. But Sarah Kenny Residential Lettings did the perfect job for me and my partner. All people there have been efficient, quick and very kind solving the few issues arising from an international ...
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“I needed to find a new apartment in Bristol r......”

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Jan 04,2020
Minithumbup
By: 'David'
Jan 04,2020
1 people found
this helpful
I needed to find a new apartment in Bristol recently, found a listing that looked good enough and booked a viewing. The staff at Sarah Kenny were helpful, courteous and professional at every step, and within a month I was moved in a getting on ...
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“Very pleased with Sarah Kenny's customer serv......”

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Dec 18,2019
Minithumbup
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Hayley
By: 'Dafni'
Dec 18,2019
0 people found
this helpful
Very pleased with Sarah Kenny's customer service. Any issues that arose were dealt in a promptly and professional manner. Would recommend....
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“finding new tenants in Bristol...”

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Dec 13,2019
Minithumbup
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Laura Higgins
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Sarah
By: 'John'
Dec 13,2019
0 people found
this helpful
Laura and Leah were very helpful and efficient in every stage of finding new tenants and the process of getting them into the flat...
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“Best in Bristol...”

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Dec 12,2019
Minithumbup
By: 'Adrian'
Dec 12,2019
0 people found
this helpful
Best letting agency in Bristol. Overall a very positive experience - Emma and Leah were really helpful and attentive....Professional service highly reccomend....
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“Always so helpful whenever we needed anything......”

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Dec 11,2019
Minithumbup
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Sarah
By: 'Beth'
Dec 11,2019
0 people found
this helpful
Always so helpful whenever we needed anything! Super friendly and any issues resolved straight away! Would definitely use Sarah Kenny in the future!...
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“We've been renting through Sarah Kenny for a ......”

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Dec 05,2019
Minithumbup
By: 'Claire'
Dec 05,2019
0 people found
this helpful
We've been renting through Sarah Kenny for a few years now and have just moved into our second managed property with them. They are by far one of the best agents out there. Their property management team are without exception professional, courteous and extremely efficient ...
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“Sarah Kenny are wonderful to deal with. They ......”

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Dec 05,2019
Minithumbup
By: 'Pierson'
Dec 05,2019
0 people found
this helpful
Sarah Kenny are wonderful to deal with. They are professional at all times, and are very quick to reply to queries. We deal with Maria, and she is marvelous. We would highly recommend Sarah Kenny as they re faultless....
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“5 stars...”

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Nov 29,2019
Minithumbup
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Sarah
By: 'Bruno'
Nov 29,2019
0 people found
this helpful
I am very happy with Sarah Kenny Residential Lettings. They've helped me to find my new home. Excellent service, very professional and very helpful staff! I strongly recommend!...
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“Very professional services provide by Sarah K......”

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Nov 13,2019
Minithumbup
By: 'Bruno'
Nov 13,2019
0 people found
this helpful
Very professional services provide by Sarah Kenny Residential Lettings during all the relocation procedure. Very Pleasant team. Thank a lot. Bruno ROGER...
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“Landlord review of Sarah Kenny...”

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Nov 12,2019
Minithumbup
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Laura Higgins
By: 'robert'
Nov 12,2019
0 people found
this helpful
I am a landlord of 20 years experience and I have recently transferred my business to Sarah Kenny. I have found the team at Sarah Kenny, lead by the amiable Peter Allen, to be helpful, knowledgeable and very professional. I have used the 'Let-Only' service this ...
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“Very helpful, professional and friendly. We h......”

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Nov 11,2019
Minithumbup
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Laura Higgins
By: 'Robert'
Nov 11,2019
0 people found
this helpful
Very helpful, professional and friendly. We have been clients for nearly 10 years and have been more than satisfied with the service received. And just as importantly we have had minimal voids. I am happy to recommend Sarah Kenny to all landlords and prospective landlords in ...
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“Brilliant! The staff at SarahKenny were so he......”

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Oct 03,2019
Minithumbup
By: 'Adam'
Oct 03,2019
0 people found
this helpful
Brilliant! The staff at SarahKenny were so helpful from start to finish. Friendly, and Polite and helpful. It’s not often these days that you get such great customer service and professionalism but Sarah Kenny in Clifton come with bundles of it....
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“We had a very satisfying experience with Emma......”

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Sep 24,2019
Minithumbup
By: 'Robyn'
Sep 24,2019
0 people found
this helpful
We had a very satisfying experience with Emma, she answered all our questions and was very friendly, and approachable. I then met our property manager maria and she also has been very helpful ironing out some things after we moved in. I also had a ...
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“A lovely stress-free experience...”

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Aug 30,2019
Minithumbup
By: 'Amy'
Aug 30,2019
0 people found
this helpful
Letting with Sarah Kenny was a smooth process from start to finish. You are greeted with a smile when you walk in the door, and the SK team is very attentive and ensures that they understand your requirements for a new home. I was able ...
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“Fantastic thorough service, will definitely r......”

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Aug 02,2019
Minithumbup
By: 'Dorota'
Aug 02,2019
0 people found
this helpful
Fantastic thorough service, will definitely recommend to anyone. Emma, who looked after me, was an amazing, caring person I have ever dealt with. Now...
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“We have been pleasantly impressed and satisfi......”

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Jul 27,2019
Minithumbup
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Sarah
By: 'Rita'
Jul 27,2019
0 people found
this helpful
We have been pleasantly impressed and satisfied with the service provided by Sarah Kenny. Their staff members are very helpful and friendly. Their prompt response and fantastic communication made our move and settling in very smooth and enjoyable. Special thank you to Emma, Maria and ...
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“Quality firm...”

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Jun 20,2019
Minithumbup
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Laura Higgins
By: 'Paul'
Jun 20,2019
0 people found
this helpful
We have used this firm for 13 years to find tenants for our flat. Excellent service from this very professional firm and have provided extremely reliable tenants over the years. Strongly recommend them....
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Comment on agent fees
Fair fees
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“Excellent experience...”

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Jun 13,2019
Minithumbup
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Hayley
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Laura Higgins
By: 'Max'
Jun 13,2019
0 people found
this helpful
Our property was absolutely fantastic, presented in a great standard when we moved in; Sarah Kenny then made sure we were well looked after during our tenancy, any issues were sorted promptly and they were extremely helpful when the time came to moving out. Great ...
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No image available Laura Higgins
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Staff picture Hayley
(48)
Staff picture Rebecca
(35)
Staff picture Peter
(26)
No image available Sarah
(21)
Staff picture Sasha
Staff picture Laura
Staff picture Anita
No image available Zoe

Vendor Fees

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Landlord Fees

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Tenant Fees

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Last updated at 14/10/2022, 4:08 PM by Rebecca McKelvey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:57 AM 05/12/2023 by allAgents

Awards won by Sarah Kenny Residential Lettings

Regional Awards won by Sarah Kenny Residential Lettings

Individual Branch Awards

Bristol, BS8



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