Sarah Kenny Residential Lettings
4.9/5, 473 reviews
96% recommended
93% lettings valuation accuracy
95% lettings fee satisfaction
Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ... show more Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.

There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.

In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.

Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
Bristol Property Lets | Flats & Houses to rent | Sarah Kenny

Latest Reviews

 View all Reviews 473
Featured Review
a
reviewed by 'Karina'
“Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - ......”
Featured Review
a
reviewed by 'Samvir'
“Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around ......”
Featured Review
a
reviewed by 'Katy and Andy'
“We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we ......”
Featured Review
a
reviewed by 'Happy Landlord'
“I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but ......”
Featured Review
a
reviewed by 'Paul'
“Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah ......”
2nd Dec 2024
reviewed by 'Gustavo'
“Well organized, clear on the communications and helpful in general during all the process....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 95% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
108 0 340 14 0 0 1 0 7 3
Areas covered
  • BS8
  • BS2
  • BS6
  • BS1
  • BS7
  • BS9
  • BS3
  • BS10
Address

30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: 12:00 - 16:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Featured Review
a

“Stress free and easy process, massive thanks ......”

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Dec 13,2023
Minithumbup
By: 'Karina'
Dec 13,2023
1 people found
this helpful
Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - now we can enjoy the comfort of our lovely flat !...
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“Friendly service and was kept informed throug......”

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Dec 19,2023
Minithumbup
By: 'Samvir'
Dec 19,2023
1 people found
this helpful
Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around explaining all the details. Kept in contact through emails. They also kept me updated throughout the referencing process where some delays occurred however these were ...
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Featured Review
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“We recently started a tenancy with Sarah Kenny as the agent...”

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Dec 11,2023
Minithumbup
By: 'Katy and Andy'
Dec 11,2023
2 people found
this helpful
We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we decided on one to rent was very friendly, professional and gave his honest opinions. All communications we've had with anyone at Sarah Kenny have also ...
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Featured Review
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“Simply the best!...”

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Oct 16,2023
Minithumbup
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Rebecca
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Hayley
By: 'Happy Landlord'
Oct 16,2023
1 people found
this helpful
I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but I can honestly say I have never once regretted my choice. The service provided has been professional, efficient and friendly. In short - excellent right ...
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Featured Review
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“Had a very good experience renting my flat in......”

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Oct 06,2023
Minithumbup
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Anita
By: 'Paul'
Oct 06,2023
1 people found
this helpful
Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah Kenny team guided this apprehensive novice with aplomb. Also great follow up and assistance since. Highly recommended....
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“I have been with SK for over 15 years letting......”

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Aug 20,2021
Minithumbup
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Sarah
By: 'Barry'
Aug 20,2021
0 people found
this helpful
I have been with SK for over 15 years letting a top end residence whilst I am overseas . They are very professional and their staff are so friendly and personable. Hayley in particular is a great problem solver which is just what you want when you ...
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“The service provided by Sarah Kenny Residenti......”

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Aug 16,2021
Minithumbup
By: 'Sam'
Aug 16,2021
0 people found
this helpful
The service provided by Sarah Kenny Residential Lettings was incredible, in particular Emma. I was matched to a property that met all my requirements and had finished signing within a week. Very happy with the property. Their proactivity in having all the paperwork prepared made ...
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“Excellent agency...”

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Aug 11,2021
Minithumbup
By: 'Judith Ann Clay'
Aug 11,2021
0 people found
this helpful
Excellent agency, thorough, professional and knowledgeable. Have worked with them for years and they have always been great, I wouldn't consider using anyone else....
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“Would fully recommend Sarah Kenny...”

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Aug 10,2021
Minithumbup
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Laura Higgins
By: 'Tom C'
Aug 10,2021
0 people found
this helpful
The team at Sarah Kenny were extremely helpful and efficient. Thier communication was timely and their subject knowledge was deep. I always felt confident that my flat was in good hands and that of there were any problems, they would sort them out....
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“Sarah Kenny have managed my property for the ......”

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Aug 06,2021
Minithumbup
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Laura Higgins
By: 'Hannah'
Aug 06,2021
0 people found
this helpful
Sarah Kenny have managed my property for the last 5 years and they have always been excellent at communicating with me. Really happy with the service they provide and their advice is always welcomed....
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“Praise indeed for the property management team...”

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Jul 27,2021
Minithumbup
By: 'Neil S'
Jul 27,2021
0 people found
this helpful
Abigail has been fantastic in dealing with any issues. Always quick to respond, kept me informed and always checked in on me. Great service and a pleasure to deal with. Thank you....
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“A fantastic service from vetting to move-in d......”

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Jul 26,2021
Minithumbup
By: 'Aneurin Bowen'
Jul 26,2021
0 people found
this helpful
A fantastic service from vetting to move-in day! I would thoroughly recommend Sarah Kenny to anyone moving to the Bristol area....
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“Perfect support and professionalism in every regard...”

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Jul 15,2021
Minithumbup
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Laura Higgins
By: 'Britta'
Jul 15,2021
0 people found
this helpful
I moved from Germany to Bristol and it has been a huge step for me. Fortunately, I found a flat with Sarah Kenny - communication with them was really easy, they were always amazingly helpful and supportive! It’s safe to say that only due ...
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“The team at Sarah Kenny are absolutely brilli......”

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Jul 14,2021
Minithumbup
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Rebecca
By: 'Kerry'
Jul 14,2021
0 people found
this helpful
The team at Sarah Kenny are absolutely brilliant. They are an absolute pleasure to work with, and are very accomodating. We have been with Sarah Kenny for over 3 years and can't say enough how wonderful they are....
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“First class service...”

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Jul 08,2021
Minithumbdown
By: 'Charlie'
Jul 08,2021
0 people found
this helpful
Very friendly and welcoming team. The whole process - from submitting our offer to moving in - was done professionally and was made very easy for us....
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“Moving in during lockdown was hard but everyo......”

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Jun 28,2021
Minithumbup
By: 'Zakaria'
Jun 28,2021
0 people found
this helpful
Moving in during lockdown was hard but everyone has been so helpful and understanding. Abigail has been a star, professional, efficient and always going the extra mile during my time here. Keep doing what your doing guys!...
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“As a Landlord Sarah Kenny have been excellent......”

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Jun 27,2021
Minithumbup
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Hayley
By: 'Victoria'
Jun 27,2021
0 people found
this helpful
As a Landlord Sarah Kenny have been excellent. Finding tenants quickly, responding to emails promptly, organising all the maintenance and generally making my life very easy as a landlord....
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“Great professional service, extremely efficie......”

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May 28,2021
Minithumbup
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Rebecca
By: 'Francois'
May 28,2021
0 people found
this helpful
Great professional service, extremely efficient, cordial and quick. I recommend the team as we have been using their service for the last 12 months, the follow up is good....
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“I don't normally leave reviews but know it's ......”

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May 19,2021
Minithumbup
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Hayley
By: 'linds'
May 19,2021
0 people found
this helpful
I don't normally leave reviews but know it's hard to find a good letting agent so am very happy to report Sarah Kenny have been fab in our three years renting with them. Big shout to Hayley especially, who has been the most lovely property ...
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“Good Renter Experience...”

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May 17,2021
Minithumbup
By: 'Bex'
May 17,2021
0 people found
this helpful
I have rented through Sarah Kenny for a few years now, my experience is that they are a fair agency working for both the Landlords and the tenants. We are always kept up to date with any maintenance works to the building. Safety checks are ...
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“Very supportive and communicative...”

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May 07,2021
Minithumbup
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Laura Higgins
By: 'Martha Mosse'
May 07,2021
0 people found
this helpful
Very supportive and communicative, the team at Sarah Kenny were a pleasure to work with, especially during the referring process. They helped troubleshoot and were on hand to discuss any/ all concerns and clearly care for the well-being and experience of their tenants....
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“I recently moved across town into a flat mana......”

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Apr 23,2021
Minithumbup
By: 'Mark'
Apr 23,2021
0 people found
this helpful
I recently moved across town into a flat managed by Sarah Kenny. Despite lockdown and all the difficulties that brought the team made the whole experience seamless and easy. Overall I was really impressed with the service and care received....
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“Very efficient...”

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Apr 22,2021
Minithumbup
By: 'Kat'
Apr 22,2021
0 people found
this helpful
Only just moved into our new property but Sarah Kenny have been very efficient in dealing with any paperwork and issues that we have in the new flat. Leah, Emma and Olivia have been particularly great in responding to us and helping welcome us to ...
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“Amazing Agent - Sarah Kenny...”

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Apr 13,2021
Minithumbup
By: 'adam'
Apr 13,2021
0 people found
this helpful
My partner and I were looking for a flat to rent in Bristol, we spoke with a number of different agencies, but Sarah Kenny were the 'stand out' firm from the get go. Their listings were clear and very detailed, their area and property knowledge ...
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“Excellent service all round...”

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Apr 02,2021
Minithumbup
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Hayley
By: 'Imogen Rogers'
Apr 02,2021
0 people found
this helpful
Having rented through Saran Kenny for a year, our experience has been exceptional. Even when we had a few minor issues with the property, they were prompt, efficient and professional in their responses and subsequent actions. A pleasure to deal with and would certainly not ...
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“Sarah Kenny has provided an excellent service......”

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Mar 05,2021
Minithumbup
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Hayley
By: 'Eric'
Mar 05,2021
0 people found
this helpful
Sarah Kenny has provided an excellent service. I have always heard back promptly and they are fair to both landlord and tenant. They are good at planning for and addressing future issues before they arise. A lovely team. Highly recommend....
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“Sarah Kenny Lettings now do refurbs!...”

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Mar 03,2021
Minithumbup
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Hayley
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Peter
By: 'Sally'
Mar 03,2021
0 people found
this helpful
Sarah Kenny Lettings recently branched out into refurbs to add to their services, so I entrusted them with a £60k budget to carry out a complete renovation of one of my Clifton rentals. We are talking new kitchen and bathroom, removing stud walls, new lighting, ...
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“SK has provided an excellent service...”

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Mar 03,2021
Minithumbup
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Rebecca
By: 'John S.'
Mar 03,2021
0 people found
this helpful
SK has provided an excellent service for years. They find good tenants, reliable people to fix what needs fixing, they do all manner of troubleshooting when required....
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“Very professional and super helpful. Could no......”

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Mar 02,2021
Minithumbup
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Laura Higgins
By: 'Dominic'
Mar 02,2021
0 people found
this helpful
Very professional and super helpful. Could not believe the speed of replies, and even after we moved in they have still got back to our issues with impressive coordination. Very happy with how we have been treated....
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“This is my third property with Sarah Kenny in......”

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Feb 22,2021
Minithumbup
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Laura Higgins
By: 'Torran'
Feb 22,2021
0 people found
this helpful
This is my third property with Sarah Kenny in the last 5 years. I am very happy with their ongoing service, support and transitions between properties. Very quick and proactive responses to any general queries and urgent actions alike. Would certainly recommend Sarah Kenny for anyone ...
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“Responsive, welcoming, and friendly!...”

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Feb 21,2021
Minithumbup
By: 'Kat'
Feb 21,2021
0 people found
this helpful
Responsive, welcoming, and friendly! All issues with the flat were worked out quickly. Would definitely recommend this agency to prospective tenants....
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“Friendly team. Very helpful. Helped me get se......”

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Feb 04,2021
Minithumbup
By: 'Ify'
Feb 04,2021
0 people found
this helpful
Friendly team. Very helpful. Helped me get settled and were available to answer all questions promptly. Gave me a celebratory drink when all documents were signed....
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“A Great letting agent !...”

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Dec 21,2020
Minithumbup
By: 'Paul'
Dec 21,2020
0 people found
this helpful
A Great letting agent, any issues I had with the property were always sorted promptly, a friendly and Prompt service, when i changed jobs and had to move to another part of the country, they swiftly sorted everything out for me. I wish to thank ...
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“professional and efficient...”

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Dec 15,2020
Minithumbup
By: 'kang'
Dec 15,2020
0 people found
this helpful
Sarah Kenny Residential Lettings is professional and efficient. The team members are keen to help me with all kinds of queries and usually response soon. Thanks for their high quality service, I moved into new home so quickly. I highly recommend all of you to ...
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“Very good staff...”

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Dec 02,2020
Minithumbup
By: 'Lily'
Dec 02,2020
0 people found
this helpful
The entire renting process was handled very efficiently and smoothly. My experience with Sarah Kenny was much more positive than the experience I have had with other letting agencies....
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No image available Laura Higgins
(60)
Staff picture Hayley
(48)
Staff picture Rebecca
(35)
Staff picture Peter
(26)
No image available Sarah
(21)
Staff picture Sasha
Staff picture Laura
Staff picture Anita
No image available Zoe

Vendor Fees

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Landlord Fees

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Tenant Fees

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Last updated at 14/10/2022, 4:08 PM by Rebecca McKelvey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 10:57 AM 05/12/2023 by allAgents

Awards won by Sarah Kenny Residential Lettings

Regional Awards won by Sarah Kenny Residential Lettings

Individual Branch Awards

Bristol, BS8



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