Sarah Kenny Residential Lettings
4.9/5, 473 reviews
96% recommended
93% lettings valuation accuracy
95% lettings fee satisfaction
Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ... show more Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.

There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.

In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.

Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
Bristol Property Lets | Flats & Houses to rent | Sarah Kenny

Latest Reviews

 View all Reviews 473
Featured Review
a
reviewed by 'Karina'
“Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - ......”
Featured Review
a
reviewed by 'Samvir'
“Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around ......”
Featured Review
a
reviewed by 'Katy and Andy'
“We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we ......”
Featured Review
a
reviewed by 'Happy Landlord'
“I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but ......”
Featured Review
a
reviewed by 'Paul'
“Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah ......”
2nd Dec 2024
reviewed by 'Gustavo'
“Well organized, clear on the communications and helpful in general during all the process....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 95% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
108 0 340 14 0 0 1 0 7 3
Areas covered
  • BS8
  • BS2
  • BS6
  • BS1
  • BS7
  • BS9
  • BS3
  • BS10
Address

30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: 12:00 - 16:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Featured Review
a

“Stress free and easy process, massive thanks ......”

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Dec 13,2023
Minithumbup
By: 'Karina'
Dec 13,2023
1 people found
this helpful
Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - now we can enjoy the comfort of our lovely flat !...
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“Friendly service and was kept informed throug......”

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Dec 19,2023
Minithumbup
By: 'Samvir'
Dec 19,2023
1 people found
this helpful
Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around explaining all the details. Kept in contact through emails. They also kept me updated throughout the referencing process where some delays occurred however these were ...
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Featured Review
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“We recently started a tenancy with Sarah Kenny as the agent...”

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Dec 11,2023
Minithumbup
By: 'Katy and Andy'
Dec 11,2023
2 people found
this helpful
We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we decided on one to rent was very friendly, professional and gave his honest opinions. All communications we've had with anyone at Sarah Kenny have also ...
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Featured Review
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“Simply the best!...”

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Oct 16,2023
Minithumbup
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Rebecca
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Hayley
By: 'Happy Landlord'
Oct 16,2023
1 people found
this helpful
I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but I can honestly say I have never once regretted my choice. The service provided has been professional, efficient and friendly. In short - excellent right ...
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Featured Review
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“Had a very good experience renting my flat in......”

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Oct 06,2023
Minithumbup
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Anita
By: 'Paul'
Oct 06,2023
1 people found
this helpful
Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah Kenny team guided this apprehensive novice with aplomb. Also great follow up and assistance since. Highly recommended....
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“Excellent service form Sarah Kenny...”

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Aug 14,2022
Minithumbup
By: 'NIck and Julie'
Aug 14,2022
0 people found
this helpful
We recently moved to a property marketed and managed by Sarah Kenny. All of the team we have come into contact with have been extremely friendly, helpful and professional. They made the whole process of moving as stress free as possible and dealt with all ...
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“An amazingly efficient letting agency. All st......”

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Aug 03,2022
Minithumbup
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Laura Higgins
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Hayley
By: 'Janet'
Aug 03,2022
0 people found
this helpful
An amazingly efficient letting agency. All staff I dealt with are knowledgeable, friendly and respond very quickly to inquiries. The property I rented was immaculate and exactly as advertised. I cannot fault the Sarah Kenny agency service....
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“Fantastic Estate Agents...”

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Jul 25,2022
Minithumbup
By: 'Lewis'
Jul 25,2022
0 people found
this helpful
I have used a number of estate agents while renting across the UK and Sarah Kenny has been the best by far. Great communication throughout the application process and staff seem to genuinely care about tenants. Special shout out to Laura who went above and ...
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“Consistently excellent and friendly service a......”

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Jun 05,2022
Minithumbdown
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Hayley
By: 'Neil'
Jun 05,2022
0 people found
this helpful
Consistently excellent and friendly service and always prompt to deal with issues over the last 2 years, always quick to respond and actually sort things out! Couldn't be happier with Sarah Kenny (and Hayley especially)...
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“Professional and friendly service...”

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May 27,2022
Minithumbup
By: 'Jack'
May 27,2022
0 people found
this helpful
Really professional and friendly service with clear onboarding information. From the offset they have been really helpful with sorting applications and moving in....
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“A very professional organisation that was tra......”

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May 27,2022
Minithumbup
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Peter
By: 'Chung'
May 27,2022
0 people found
this helpful
A very professional organisation that was transparent on their service offerings, prices and very efficient from the outset. Suitable tenants were found and moved into the property very quickly. We also used Sarah Kenny to obtain the relevant property certifications (electric, gas etc..) and that ...
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Comment on agent fees
For me they delivered value.
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“I found Sarah Kenny to be very professional o......”

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May 10,2022
Minithumbup
By: 'Jason Mantovan'
May 10,2022
0 people found
this helpful
I found Sarah Kenny to be very professional outfit and an absolute pleasure to work with. I have no hesitation in recommending them....
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“Sarah Kenny has provided pleasant and efficie......”

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May 05,2022
Minithumbup
By: 'Simon'
May 05,2022
0 people found
this helpful
Sarah Kenny has provided pleasant and efficient renting services to me and my wife. We enjoyed their dedicated communication and help. Highly recommended....
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“Sarah Kenny - 5 stars!...”

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Apr 30,2022
Minithumbup
By: 'Honor'
Apr 30,2022
0 people found
this helpful
I can't recommend Sarah Kenny enough. The whole process of finding a property and getting the paperwork sorted to moving in has been so easy and the wonderful team have been so helpful every step of the way! Communication has been great and I'd in ...
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“Great experience...”

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Apr 26,2022
Minithumbup
By: 'Artur'
Apr 26,2022
0 people found
this helpful
I had a great experience when Luke went out his way to help me recover something important I had forgotten inside the property after a viewing (and outside the office working hours on a Saturday late afternoon). I'm really thankful for it specially because I've ...
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“Great experience working with Sarah Kenny.Ki......”

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Mar 16,2022
Minithumbup
By: 'Ruby Schofield'
Mar 16,2022
0 people found
this helpful
Great experience working with Sarah Kenny. Kind and efficient staff who made our whole move very smooth and easy. Timely responses and good customer service. I'd definitely recommend....
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“On behalf of me and my wife, We can't thank S......”

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Mar 11,2022
Minithumbup
By: 'Ibrahim & Rana'
Mar 11,2022
1 people found
this helpful
On behalf of me and my wife, We can't thank Sarah Kenny's team enough. We just moved to Bristol, and we were struggling to find a cozy nice 1-bed apartment. The team is very friendly, welcoming, and professional, They were happy to answer any question ...
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“Very responsive and easy to use, friendly sta......”

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Mar 10,2022
Minithumbup
By: 'Ellie'
Mar 10,2022
0 people found
this helpful
Very responsive and easy to use, friendly staff and efficient process. Would recommend to others with no hesitation, fab all round....
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“It would be hard to single out the many peopl......”

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Mar 02,2022
Minithumbup
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Hayley
By: 'TomW'
Mar 02,2022
0 people found
this helpful
It would be hard to single out the many people that my fiancé and I have dealt with at Sarah Kenny, but I will to due to an emergency issue - rodents. From Sam who showed us the flat, Laura, Emma and everyone else with ...
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“Luke is an excellent agent and a great guy...”

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Feb 24,2022
Minithumbup
By: 'Javier'
Feb 24,2022
0 people found
this helpful
Luke is an excellent agent who helped a friends of mine to find a lovely place. Thanks to him my friends are really happy with their new place after a really difficult search....
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“Extremely professional and proactive. Sarah K......”

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Feb 23,2022
Minithumbup
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Sarah
By: 'Marta'
Feb 23,2022
0 people found
this helpful
Extremely professional and proactive. Sarah Kenny have always found excellent tenants extremely quickly and have contacted me promptly with any issues with the flat - with a solution and costing for that solution. Highly recommended!...
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“Unfailingly friendly and remarkably efficient...”

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Feb 01,2022
Minithumbup
By: 'Tim Summers'
Feb 01,2022
0 people found
this helpful
I have spent a year as a tenant in a Bristol flat with Sarah Kenny as the agents managing the property. As per my title, they have been unfailingly friendly and remarkably efficient. Their office seems a well oiled machine with a team of willing ...
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“Very professional and helpful, staff were alw......”

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Jan 17,2022
Minithumbup
By: 'Harriet'
Jan 17,2022
0 people found
this helpful
Very professional and helpful, staff were always friendly over the phone. Especially appreciate that this agency doesn't accept offers over the asking price for rentals as this is a huge help and important for somewhere as competitive as Bristol. Also very helpful that all transfer ...
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“so far so good....”

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Jan 13,2022
Minithumbup
By: 'Andrew'
Jan 13,2022
0 people found
this helpful
so far so good. The staff are very helpful and informative. Sarah Kenny are also our agent for the property, and are very easy to work with...
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“Excellent service...”

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Jan 12,2022
Minithumbup
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Rebecca
By: 'Dave and Adele'
Jan 12,2022
0 people found
this helpful
From 2009 to 2021, we rented out our flat in Redland via Sarah Kenny. Their service was excellent throughout. Rebecca McKelvey deserves special mention here for always selecting dream tenants (i.e. they all got their deposits back in full). Even better, Rebecca usually managed to find ...
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“Quick and efficient, very professional and he......”

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Dec 22,2021
Minithumbup
By: 'Joao'
Dec 22,2021
0 people found
this helpful
Quick and efficient, very professional and helpful staff. Thanks to them, I managed to rent my new house, and I love it....
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“They're a lovely bunch - which when you've be......”

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Dec 15,2021
Minithumbup
By: 'Suzanne'
Dec 15,2021
0 people found
this helpful
They're a lovely bunch - which when you've been looking for a place to live for ages, or the boiler breaks down, is just what you need. They were the first letting agency I dealt with when I first arrived in Bristol, and even after ...
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“Remarkable Lettings Agency in Bristol...”

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Dec 07,2021
Minithumbup
By: 'Michael'
Dec 07,2021
0 people found
this helpful
Sarah Kenny Residential Lettings are remarkable people. I've never come across a more service-minded lettings agency or estate agency. Every time I contact them with a query, I get an immediate reply - and action - within an hour or so. That happens even if ...
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“Emma Fogagnolo was brilliant in supporting ou......”

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Nov 16,2021
Minithumbup
By: 'Gee'
Nov 16,2021
0 people found
this helpful
Emma Fogagnolo was brilliant in supporting our recent move. She answered our many questions and was extremely helpful. Thank you!...
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“Very professional and helpful...”

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Oct 19,2021
Minithumbup
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Laura Higgins
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Hayley
By: 'Lion'
Oct 19,2021
0 people found
this helpful
Very professional and helpful agents, high standard guarantee flat which was professionally cleaned and in excellent condition. The welcome pack was much appreciated!...
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“Prompt and courteous service to landlord...”

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Oct 12,2021
Minithumbup
By: 'Jen'
Oct 12,2021
0 people found
this helpful
I am a landlord and have always found it easy to get through to one of the team on the phone and any issues have been dealt with courteously and promptly....
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“Laura was very attentive. We received accurat......”

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Oct 05,2021
Minithumbup
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Laura Higgins
By: 'Simon'
Oct 05,2021
0 people found
this helpful
Laura was very attentive. We received accurate and quick responses to every one of our questions and we felt reassured during the whole process. While Laura was away, Leah took over the process and again, we felt treated very well. I would recommend Sarah Kenny ...
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“Put simply, I cannot recommend Sarah Kenny lettings enough. I ......”

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Oct 04,2021
Minithumbup
By: 'Maximus'
Oct 04,2021
0 people found
this helpful
Put simply, I cannot recommend Sarah Kenny lettings enough. I have never used a more professional, polite, friendly and punctual estate against. I was fortunate enough to discover them during research for the best lettings estate agents in Bristol. The whole team is commendable - ...
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“I have found my appartement in Bristol thanks......”

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Aug 28,2021
Minithumbup
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Laura Higgins
By: 'Jules L'
Aug 28,2021
0 people found
this helpful
I have found my appartement in Bristol thanks to Sarah Kenny agency! They were really helpful and accommodating despite my difficulties due to the fact that I just arrived in the UK. I suggest!...
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“Property Management service....”

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Aug 27,2021
Minithumbup
By: 'Katie'
Aug 27,2021
0 people found
this helpful
Abigail George in Property Management was so helpful with coordinating recent works to the communal areas of my property in Redland. Excellent service....
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No image available Laura Higgins
(60)
Staff picture Hayley
(48)
Staff picture Rebecca
(35)
Staff picture Peter
(26)
No image available Sarah
(21)
Staff picture Sasha
Staff picture Laura
Staff picture Anita
No image available Zoe

Vendor Fees

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Landlord Fees

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Tenant Fees

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Last updated at 14/10/2022, 4:08 PM by Rebecca McKelvey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 10:57 AM 05/12/2023 by allAgents

Awards won by Sarah Kenny Residential Lettings

Regional Awards won by Sarah Kenny Residential Lettings

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Bristol, BS8



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