93% lettings valuation accuracy
95% lettings fee satisfaction
Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ...
show more
Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.
There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.
In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.
Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.
In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.
Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
Latest Reviews
View all Reviews 472Featured Review
a
reviewed by 'Karina'
Featured Review
a
reviewed by 'Samvir'
Featured Review
a
reviewed by 'Katy and Andy'
Featured Review
a
reviewed by 'Happy Landlord'
Featured Review
a
reviewed by 'Paul'
23rd Sep 2024
reviewed by 'Jonathan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 93% | 95% | £550 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 108 | 0 | 339 | 14 | 0 | 0 | 1 | 0 | 7 | 3 |
Areas covered
- BS8
- BS2
- BS6
- BS1
- BS7
- BS9
- BS3
- BS10
Address
30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Dec 13,2023
Dec 13,2023
1
people found
this helpful
this helpful
Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - now we can enjoy the comfort of our lovely flat !...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Dec 19,2023
Dec 19,2023
1
people found
this helpful
this helpful
Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around explaining all the details. Kept in contact through emails. They also kept me updated throughout the referencing process where some delays occurred however these were ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Dec 11,2023
Dec 11,2023
2
people found
this helpful
this helpful
We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we decided on one to rent was very friendly, professional and gave his honest opinions. All communications we've had with anyone at Sarah Kenny have also ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Oct 16,2023
Oct 16,2023
1
people found
this helpful
this helpful
I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but I can honestly say I have never once regretted my choice. The service provided has been professional, efficient and friendly. In short - excellent right ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Oct 06,2023
Oct 06,2023
1
people found
this helpful
this helpful
Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah Kenny team guided this apprehensive novice with aplomb. Also great follow up and assistance since. Highly recommended....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 04,2024
Jan 04,2024
0
people found
this helpful
this helpful
Simple and efficient !
Connor was really professional and answer all our interrogations; Even if our english wasn't really perfect, he has taking the time to inform us step by step !
Really great experience 👌🏾...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 02,2024
Jan 02,2024
0
people found
this helpful
this helpful
On arrival to my flat I found that the toilet, fridge, and kitchen sink were all not functioning correctly. I have also continued to receive old bills for previous tenants, despite Sarah Kenny telling me that they had informed utilities providers of the new tenant. ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 21,2023
Dec 21,2023
0
people found
this helpful
this helpful
Connor was very helpful when showing me around a couple flats, answered any questions I had and followed up with me about anything he didn't have on the spot.
Camilla was great at responding to and answer all my questions about the tenancy agreement/documents ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 21,2023
Dec 21,2023
0
people found
this helpful
this helpful
Connor was very helpful when showing me around a couple flats, answered any questions I had and followed up with me about anything he didn't have on the spot.
Camilla was great at responding to and answer all my questions about the tenancy agreement/documents ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 04,2023
Dec 04,2023
1
people found
this helpful
this helpful
Sarah Kenny Residential Lettings were very helpful in handling my tenancy arrangements. I was particularly impressed by Connor who was always very professional and always managed to answer any queries promptly....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20,2023
Nov 20,2023
1
people found
this helpful
this helpful
Very professional and helpful service from Sarah Kenny's team, especially for a first time tenant in the UK, coming from abroad...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 17,2023
Nov 17,2023
0
people found
this helpful
this helpful
Connor showed us round a couple of properties, he is the most friendly, helpful, lovely guy. He is a real asset to Sarah Kenny and they are incredibly lucky to have him as it is so rare to find people that genuinely care about other ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05,2023
Oct 05,2023
1
people found
this helpful
this helpful
I was so impressed with their kind and prompt support.
Thank you so much!!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05,2023
Oct 05,2023
0
people found
this helpful
this helpful
I was so impressed with their kind and prompt support.
Thank you so much!!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01,2023
Oct 01,2023
0
people found
this helpful
this helpful
Just 9 days into our tenancy so not enough time to make judgement.
Start hasn't been the best, hence the 2 star rating....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 29,2023
Aug 29,2023
0
people found
this helpful
this helpful
Had a great experience with Sarah Kenny for four years. Our property manager, Hayley, never let us down!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 10,2023
Jul 10,2023
0
people found
this helpful
this helpful
They rented our flats for a number of years and provided a consistently good service. They were quick to respond, friendly to deal with and found us good quality tenants....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 27,2023
Jun 27,2023
0
people found
this helpful
this helpful
It's when things go wrong that good service counts! Really pleased with how Hayley supported an appliance repair over the course of about 2 months. She kept on the ball throughout and was pro-active in getting other options on the table. Thanks again Hayley.
Also, Bosch ...
read full review
read full review
Was this helpful?
Yes
Yes
May 26,2023
May 26,2023
0
people found
this helpful
this helpful
Fantastic experience with Sarah Kenny. Responsive and accommodating from the moment of my initial inquiry. I was moving from the U.S., and Georgie was so helpful and quick with viewings, documents and post-signing logistics. Ceana was also wonderful, responding to all my layperson inquiries ...
read full review
read full review
Was this helpful?
Yes
Yes
May 15,2023
May 15,2023
0
people found
this helpful
this helpful
So happy with the friendliness and professionalism of all of the staff at Sarah Kenny. They were so helpful ad supportive in a very stressful situation.
Thank you!!!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 07,2023
Apr 07,2023
0
people found
this helpful
this helpful
This is my first time renting a property with Sarah Kenny, all the staff are very nice, professional and high efficient. It’s a very good experience working with them. Highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 29,2023
Mar 29,2023
0
people found
this helpful
this helpful
Sarah Kenny managed my two rental flats for 10 years and I cannot fault the service I received. The flats were only empty for a minimal time between tenants. I received regular condition reports with accompanying photos. Any problems raised by the tenants such as dishwasher ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 24,2023
Mar 24,2023
0
people found
this helpful
this helpful
I used Sarah Kenny to rent my flat and have received an excellent service throughout. I opted for the completely managed service, a suitable tenant was sourced straight away and has never been unoccupied since. Everything is handled on my behalf which makes my life ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 17,2023
Mar 17,2023
0
people found
this helpful
this helpful
We have been working with the Sarah Kenny Residential letting team (Peter, Rebecca and Emma) for over 20 years now . The team look after all of our rental properties in Bristol on a fully managed basis. The service is second to none and the team make ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 10,2023
Mar 10,2023
0
people found
this helpful
this helpful
Throughout the time Hayley has been looking after my property I have never had any concerns about it. She has been attentive to what has been required both for its maintenance and appearance. Nothing is too much trouble for her and she always seems to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 19,2023
Jan 19,2023
0
people found
this helpful
this helpful
We stayed in a flat in Bristol managed and let by Sarah Kenny.
We had a really poor experience at end of our time with them.
Before I go into why, I'd like to say that Luke, who looked after the property during our tenancy, ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 06,2023
Jan 06,2023
0
people found
this helpful
this helpful
Sarah Kenny are without doubt a really excellent lettings agency for Landlords. They have little staff turnover which means the team get to know you and your property. Their market knowledge is really good. They offer straightforward and well informed advice about letting your property ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 31,2022
Dec 31,2022
0
people found
this helpful
this helpful
Huge thank you to Luke for coming to meet me on CHRISTMAS DAY when I had locked myself out of my flat on the way to my shift. Thank you so much Luke, you saved my Christmas! Much appreciated. Sarah Kenny are lucky to have ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 29,2022
Nov 29,2022
0
people found
this helpful
this helpful
Friendly, efficient, professional and extremely helpful! They made our move to Bristol very easy for us. Would highly recommend using Sarah Kenny....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 02,2022
Sep 02,2022
0
people found
this helpful
this helpful
Sarah Kenny provide great individualised service. They are always very helpful over email. They offer excellent full management of our rental property. Fully Recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2022
Aug 31,2022
0
people found
this helpful
this helpful
I used Sarah Kenny to find tenants and manage my flat for the past 3 years. The service has always been excellent - the tenants they have found have been clean, tidy and respectful, and Hayley has always been at the end of the phone to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2022
Aug 20,2022
0
people found
this helpful
this helpful
I rented from Sarah Kenny for over 4 years and Hayley and the team were wonderful to deal with. We unfortunately had to leave our property because our landlord was selling but they were very kind through this process. They always looked after any issues we ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 18,2022
Aug 18,2022
0
people found
this helpful
this helpful
We’ve had a very good experience with Sarah Kenny! Our property manager and all other staff are always friendly and helpful. The property is well maintained and any small repairs we’ve needed since we moved in have been taken care of very quickly....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 17,2022
Aug 17,2022
0
people found
this helpful
this helpful
I used SK to let and manage my house in Redland. From the moment I met Peter Allen I was impressed - straightforward, knowledgeable and easy to work with. They found excellent tenants and Rebecca McKelvey has been outstanding in managing the property, even throughout ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2022
Aug 14,2022
0
people found
this helpful
this helpful
We recently moved to a property marketed and managed by Sarah Kenny. All of the team we have come into contact with have been extremely friendly, helpful and professional. They made the whole process of moving as stress free as possible and dealt with all ...
read full review
read full review
Was this helpful?
Yes
Yes
Laura Higgins
(60)
Hayley
(48)
Connor
(41)
Rebecca
(34)
Peter
(26)
Sarah
(21)
Camilla
Sasha
Eva
Laura
Anita
Zoe
Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 14/10/2022, 4:08 PM by Rebecca McKelveyComplaints Procedure
No procedure set.
Last updated at 10:57 AM 05/12/2023 by allAgents
Best Letting Agent in BS8 
Best Letting Agent in Bristol 
Best Letting Agent in Bristol 
