Sarah Kenny Residential Lettings
4.9/5, 473 reviews
96% recommended
93% lettings valuation accuracy
95% lettings fee satisfaction
Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ... show more Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.

There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.

In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.

Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
Bristol Property Lets | Flats & Houses to rent | Sarah Kenny

Latest Reviews

 View all Reviews 473
Featured Review
a
reviewed by 'Karina'
“Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - ......”
Featured Review
a
reviewed by 'Samvir'
“Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around ......”
Featured Review
a
reviewed by 'Katy and Andy'
“We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we ......”
Featured Review
a
reviewed by 'Happy Landlord'
“I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but ......”
Featured Review
a
reviewed by 'Paul'
“Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah ......”
2nd Dec 2024
reviewed by 'Gustavo'
“Well organized, clear on the communications and helpful in general during all the process....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 95% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
108 0 340 14 0 0 1 0 7 3
Areas covered
  • BS8
  • BS2
  • BS6
  • BS1
  • BS7
  • BS9
  • BS3
  • BS10
Address

30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: 12:00 - 16:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Featured Review
a

“Stress free and easy process, massive thanks ......”

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Dec 13,2023
Minithumbup
By: 'Karina'
Dec 13,2023
1 people found
this helpful
Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - now we can enjoy the comfort of our lovely flat !...
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“Friendly service and was kept informed throug......”

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Dec 19,2023
Minithumbup
By: 'Samvir'
Dec 19,2023
1 people found
this helpful
Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around explaining all the details. Kept in contact through emails. They also kept me updated throughout the referencing process where some delays occurred however these were ...
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Featured Review
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“We recently started a tenancy with Sarah Kenny as the agent...”

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Dec 11,2023
Minithumbup
By: 'Katy and Andy'
Dec 11,2023
2 people found
this helpful
We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we decided on one to rent was very friendly, professional and gave his honest opinions. All communications we've had with anyone at Sarah Kenny have also ...
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Featured Review
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“Simply the best!...”

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Oct 16,2023
Minithumbup
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Rebecca
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Hayley
By: 'Happy Landlord'
Oct 16,2023
1 people found
this helpful
I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but I can honestly say I have never once regretted my choice. The service provided has been professional, efficient and friendly. In short - excellent right ...
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Featured Review
a

“Had a very good experience renting my flat in......”

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Oct 06,2023
Minithumbup
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Anita
By: 'Paul'
Oct 06,2023
1 people found
this helpful
Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah Kenny team guided this apprehensive novice with aplomb. Also great follow up and assistance since. Highly recommended....
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“Sarah Kenny. A review...”

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Jan 15,2024
Minithumbup
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Mary
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Rebecca
By: 'John'
Jan 15,2024
0 people found
this helpful
Sarah Kenny have been my letting agents for a good decade or more and I have been provided with a consistently professional service throughout that time. I currently work primarily with Mary King who manages my two Bristol properties. I have found her to be ...
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“Simple and efficient ! Connor was really pr......”

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Jan 04,2024
Minithumbup
By: 'Mae & Thomas'
Jan 04,2024
0 people found
this helpful
Simple and efficient ! Connor was really professional and answer all our interrogations; Even if our english wasn't really perfect, he has taking the time to inform us step by step ! Really great experience 👌🏾...
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“A bad start...”

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Jan 02,2024
Minithumbdown
By: 'Mike'
Jan 02,2024
0 people found
this helpful
On arrival to my flat I found that the toilet, fridge, and kitchen sink were all not functioning correctly. I have also continued to receive old bills for previous tenants, despite Sarah Kenny telling me that they had informed utilities providers of the new tenant. ...
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“Connor and Camilla very helpful...”

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Dec 21,2023
Minithumbup
By: 'Felix'
Dec 21,2023
0 people found
this helpful
Connor was very helpful when showing me around a couple flats, answered any questions I had and followed up with me about anything he didn't have on the spot. Camilla was great at responding to and answer all my questions about the tenancy agreement/documents ...
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“Connor and Camilla very helpful...”

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Dec 21,2023
Minithumbup
By: 'Felix'
Dec 21,2023
0 people found
this helpful
Connor was very helpful when showing me around a couple flats, answered any questions I had and followed up with me about anything he didn't have on the spot. Camilla was great at responding to and answer all my questions about the tenancy agreement/documents ...
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“Sarah Kenny Residential Lettings...”

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Dec 04,2023
Minithumbup
By: 'Gill'
Dec 04,2023
1 people found
this helpful
Sarah Kenny Residential Lettings were very helpful in handling my tenancy arrangements. I was particularly impressed by Connor who was always very professional and always managed to answer any queries promptly....
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“Professional and helpful when moving from abroad...”

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Nov 20,2023
Minithumbup
By: 'Annika Hezinger'
Nov 20,2023
1 people found
this helpful
Very professional and helpful service from Sarah Kenny's team, especially for a first time tenant in the UK, coming from abroad...
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“Connor Restan...”

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Nov 17,2023
Minithumbup
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Peter
By: 'Emma'
Nov 17,2023
0 people found
this helpful
Connor showed us round a couple of properties, he is the most friendly, helpful, lovely guy. He is a real asset to Sarah Kenny and they are incredibly lucky to have him as it is so rare to find people that genuinely care about other ...
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“I was so impressed with their kind and prompt......”

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Oct 05,2023
Minithumbup
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Mary
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Hayley
By: 'Kim'
Oct 05,2023
1 people found
this helpful
I was so impressed with their kind and prompt support. Thank you so much!!...
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“I was so impressed with their kind and prompt......”

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Oct 05,2023
Minithumbup
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Mary
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Hayley
By: 'Kim'
Oct 05,2023
0 people found
this helpful
I was so impressed with their kind and prompt support. Thank you so much!!...
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“Just 9 days into our tenancy so not enough ti......”

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Oct 01,2023
Minithumbdown
By: 'Shafiq'
Oct 01,2023
0 people found
this helpful
Just 9 days into our tenancy so not enough time to make judgement. Start hasn't been the best, hence the 2 star rating....
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“Had a great experience with Sarah Kenny for f......”

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Aug 29,2023
Minithumbup
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Hayley
By: 'Harry'
Aug 29,2023
0 people found
this helpful
Had a great experience with Sarah Kenny for four years. Our property manager, Hayley, never let us down!...
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“They rented our flats for a number of years a......”

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Jul 10,2023
Minithumbup
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Rebecca
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Peter
By: 'Thomas'
Jul 10,2023
0 people found
this helpful
They rented our flats for a number of years and provided a consistently good service. They were quick to respond, friendly to deal with and found us good quality tenants....
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“It's when things go wrong that good service c......”

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Jun 27,2023
Minithumbup
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Hayley
By: 'Andrew'
Jun 27,2023
0 people found
this helpful
It's when things go wrong that good service counts! Really pleased with how Hayley supported an appliance repair over the course of about 2 months. She kept on the ball throughout and was pro-active in getting other options on the table. Thanks again Hayley. Also, Bosch ...
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“Fantastic experience with Sarah Kenny!...”

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May 26,2023
Minithumbup
By: 'Krisha McCune'
May 26,2023
0 people found
this helpful
Fantastic experience with Sarah Kenny. Responsive and accommodating from the moment of my initial inquiry. I was moving from the U.S., and Georgie was so helpful and quick with viewings, documents and post-signing logistics. Ceana was also wonderful, responding to all my layperson inquiries ...
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“So happy with the friendliness and profession......”

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May 15,2023
Minithumbup
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Laura Higgins
By: 'David Turnbull'
May 15,2023
0 people found
this helpful
So happy with the friendliness and professionalism of all of the staff at Sarah Kenny. They were so helpful ad supportive in a very stressful situation. Thank you!!!...
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“Highly recommend...”

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Apr 07,2023
Minithumbup
By: 'Jingchun'
Apr 07,2023
0 people found
this helpful
This is my first time renting a property with Sarah Kenny, all the staff are very nice, professional and high efficient. It’s a very good experience working with them. Highly recommend....
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“Excellent Service...”

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Mar 29,2023
Minithumbup
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Hayley
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Rebecca
By: 'Sheila'
Mar 29,2023
0 people found
this helpful
Sarah Kenny managed my two rental flats for 10 years and I cannot fault the service I received. The flats were only empty for a minimal time between tenants. I received regular condition reports with accompanying photos. Any problems raised by the tenants such as dishwasher ...
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“I used Sarah Kenny to rent my flat......”

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Mar 24,2023
Minithumbup
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Rebecca
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Hayley
By: 'Paul'
Mar 24,2023
0 people found
this helpful
I used Sarah Kenny to rent my flat and have received an excellent service throughout. I opted for the completely managed service, a suitable tenant was sourced straight away and has never been unoccupied since. Everything is handled on my behalf which makes my life ...
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“We have been working with the Sarah Kenny Res......”

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Mar 17,2023
Minithumbup
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Rebecca
By: 'Richard Tredwin'
Mar 17,2023
0 people found
this helpful
We have been working with the Sarah Kenny Residential letting team (Peter, Rebecca and Emma) for over 20 years now . The team look after all of our rental properties in Bristol on a fully managed basis. The service is second to none and the team make ...
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“Five star service...”

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Mar 10,2023
Minithumbup
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Hayley
By: 'Simon Everett'
Mar 10,2023
0 people found
this helpful
Throughout the time Hayley has been looking after my property I have never had any concerns about it. She has been attentive to what has been required both for its maintenance and appearance. Nothing is too much trouble for her and she always seems to ...
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“Terrible end of tenancy experience...”

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Jan 19,2023
Minithumbdown
By: 'Vishal'
Jan 19,2023
0 people found
this helpful
We stayed in a flat in Bristol managed and let by Sarah Kenny. We had a really poor experience at end of our time with them. Before I go into why, I'd like to say that Luke, who looked after the property during our tenancy, ...
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“Sarah Kenny - top class lettings agency...”

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Jan 06,2023
Minithumbup
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Peter
By: 'Anonomous'
Jan 06,2023
0 people found
this helpful
Sarah Kenny are without doubt a really excellent lettings agency for Landlords. They have little staff turnover which means the team get to know you and your property. Their market knowledge is really good. They offer straightforward and well informed advice about letting your property ...
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“Huge thank you to Luke...”

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Dec 31,2022
Minithumbup
By: 'Olivia Coy'
Dec 31,2022
0 people found
this helpful
Huge thank you to Luke for coming to meet me on CHRISTMAS DAY when I had locked myself out of my flat on the way to my shift. Thank you so much Luke, you saved my Christmas! Much appreciated. Sarah Kenny are lucky to have ...
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“Friendly, efficient, professional and extreme......”

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Nov 29,2022
Minithumbup
By: 'Ollie'
Nov 29,2022
0 people found
this helpful
Friendly, efficient, professional and extremely helpful! They made our move to Bristol very easy for us. Would highly recommend using Sarah Kenny....
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“Great individualised service...”

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Sep 02,2022
Minithumbup
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Peter
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Hayley
By: 'Lisa'
Sep 02,2022
0 people found
this helpful
Sarah Kenny provide great individualised service. They are always very helpful over email. They offer excellent full management of our rental property. Fully Recommend....
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“Great service and nice, happy tenants...”

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Aug 31,2022
Minithumbup
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Hayley
By: 'Elizabeth'
Aug 31,2022
0 people found
this helpful
I used Sarah Kenny to find tenants and manage my flat for the past 3 years. The service has always been excellent - the tenants they have found have been clean, tidy and respectful, and Hayley has always been at the end of the phone to ...
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“I rented from Sarah Kenny for over 4 years an......”

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Aug 20,2022
Minithumbup
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Hayley
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Rebecca
By: 'Aisling'
Aug 20,2022
0 people found
this helpful
I rented from Sarah Kenny for over 4 years and Hayley and the team were wonderful to deal with. We unfortunately had to leave our property because our landlord was selling but they were very kind through this process. They always looked after any issues we ...
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“We’ve had a very good experience with Sarah K......”

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Aug 18,2022
Minithumbup
By: 'Hazel'
Aug 18,2022
0 people found
this helpful
We’ve had a very good experience with Sarah Kenny! Our property manager and all other staff are always friendly and helpful. The property is well maintained and any small repairs we’ve needed since we moved in have been taken care of very quickly....
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“I used SK to let and manage my house in Redla......”

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Aug 17,2022
Minithumbup
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Peter
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Rebecca
By: 'Richard'
Aug 17,2022
0 people found
this helpful
I used SK to let and manage my house in Redland. From the moment I met Peter Allen I was impressed - straightforward, knowledgeable and easy to work with. They found excellent tenants and Rebecca McKelvey has been outstanding in managing the property, even throughout ...
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No image available Laura Higgins
(60)
Staff picture Hayley
(48)
Staff picture Rebecca
(35)
Staff picture Peter
(26)
No image available Sarah
(21)
Staff picture Sasha
Staff picture Laura
Staff picture Anita
No image available Zoe

Vendor Fees

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Landlord Fees

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Tenant Fees

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Last updated at 14/10/2022, 4:08 PM by Rebecca McKelvey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 10:57 AM 05/12/2023 by allAgents

Awards won by Sarah Kenny Residential Lettings

Regional Awards won by Sarah Kenny Residential Lettings

Individual Branch Awards

Bristol, BS8



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