Sarah Kenny Residential Lettings
4.9/5, 473 reviews
96% recommended
93% lettings valuation accuracy
95% lettings fee satisfaction
Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ... show more Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.

There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.

In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.

Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.
Bristol Property Lets | Flats & Houses to rent | Sarah Kenny

Latest Reviews

 View all Reviews 473
Featured Review
a
reviewed by 'Karina'
“Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - ......”
Featured Review
a
reviewed by 'Samvir'
“Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around ......”
Featured Review
a
reviewed by 'Katy and Andy'
“We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we ......”
Featured Review
a
reviewed by 'Happy Landlord'
“I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but ......”
Featured Review
a
reviewed by 'Paul'
“Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah ......”
2nd Dec 2024
reviewed by 'Gustavo'
“Well organized, clear on the communications and helpful in general during all the process....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 95% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
108 0 340 14 0 0 1 0 7 3
Areas covered
  • BS8
  • BS2
  • BS6
  • BS1
  • BS7
  • BS9
  • BS3
  • BS10
Address

30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: 12:00 - 16:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Sarah Kenny Residential Lettings Image 1
Featured Review
a

“Stress free and easy process, massive thanks ......”

Share on :
Dec 13,2023
Minithumbup
By: 'Karina'
Dec 13,2023
1 people found
this helpful
Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - now we can enjoy the comfort of our lovely flat !...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Friendly service and was kept informed throug......”

Share on :
Dec 19,2023
Minithumbup
By: 'Samvir'
Dec 19,2023
1 people found
this helpful
Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around explaining all the details. Kept in contact through emails. They also kept me updated throughout the referencing process where some delays occurred however these were ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“We recently started a tenancy with Sarah Kenny as the agent...”

Share on :
Dec 11,2023
Minithumbup
By: 'Katy and Andy'
Dec 11,2023
2 people found
this helpful
We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we decided on one to rent was very friendly, professional and gave his honest opinions. All communications we've had with anyone at Sarah Kenny have also ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Simply the best!...”

Share on :
Oct 16,2023
Minithumbup
Staff profile picture
Rebecca
Staff profile picture
Hayley
By: 'Happy Landlord'
Oct 16,2023
1 people found
this helpful
I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but I can honestly say I have never once regretted my choice. The service provided has been professional, efficient and friendly. In short - excellent right ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Had a very good experience renting my flat in......”

Share on :
Oct 06,2023
Minithumbup
Staff profile picture
Anita
By: 'Paul'
Oct 06,2023
1 people found
this helpful
Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah Kenny team guided this apprehensive novice with aplomb. Also great follow up and assistance since. Highly recommended....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Swift response to my query from Yasmin, speedy showing of ......”

Share on :
Jul 09,2014
Minithumbup
By: 'Sue'
Jul 09,2014
3 people found
this helpful
Swift response to my query from Yasmin, speedy showing of property and speedy answers to queries, mainly straight forward on line forms with patient assistance from Leah in the friendly office when I was without access to computer. Great flat exactly where I wanted to ...
read full review
Comment on agent fees
Normal for the area
Comments (0) Report abuse Print review
Was this helpful? Yes

“Sarah Kenny were great and extremely helpful in getting me ......”

Share on :
Jul 08,2014
Minithumbup
By: 'Roxi'
Jul 08,2014
2 people found
this helpful
Sarah Kenny were great and extremely helpful in getting me moved into my first flat. There was nothing too much for them and no questions that couldn't be answered. The bottle of wine on move in day was an added bonus....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Relocating to the Bristol area recently, with so many places ......”

Share on :
Jun 24,2014
Minithumbup
By: 'Pat'
Jun 24,2014
2 people found
this helpful
Relocating to the Bristol area recently, with so many places on offer, I now have the perfect apartment in the perfect location. Yasmin Shilling at Sarah Kenny was both friendly, approachable and professional. The whole procedure has been straightforward and stress-free. I would recommend Sarah ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“This was my first experience of rental in 35 years but ......”

Share on :
Jun 19,2014
Minithumbup
By: 'Miriam'
Jun 19,2014
2 people found
this helpful
This was my first experience of rental in 35 years but Yasmin made it easy.. she very quickly got a clear idea of what I wanted, and if I hadn't set my heart on the first flat I saw, am sure that she would have found ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Relocating to the Bristol area recently, with so many places ......”

Share on :
Jun 18,2014
Minithumbup
upload your photo
Sarah
By: 'Pat'
Jun 18,2014
2 people found
this helpful
Relocating to the Bristol area recently, with so many places on offer, I now have the perfect apartment in the perfect location. Yasmin Shilling at Sarah Kenny was both friendly, approachable and professional. The whole procedure has been straightforward and stress-free. I would recommend Sarah ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“It is said that one never gets a second chance ......”

Share on :
May 29,2014
Minithumbdown
By: 'pjh'
May 29,2014
0 people found
this helpful
It is said that one never gets a second chance to create a first impression. How true! I have read amongst these reviews that these agents have a history when it comes to not returning phone calls; allow me to validate this deserved reputation. Called ...
read full review
What agent could do to change your mind?
Simply do what they said they were going to do. Yeah I know, like anyone ACTUALLY waits for a call back. It's just that 'polite' dismissal one hears prior to being rid of. Plus heaven forbid we may have been open to alternative options!
Attached Filesnbsp;
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Jemma
May 30, 2014
View all comments (1)
I am sorry that this was your experience with us, this really shouldn't be the case at all, as we take the view that we should treat everyone, as we would wish to be treated, if you could be kind enough to contact me and then I can go through your requirements in more details and see what we have that is available that may suit you, and then I can apologise to you in person. My name is Jemma and the number is 01179 467 171 I look forward to hearing from you ...

“Sarah Kenny were efficient and reliable all the way through, ......”

Share on :
May 21,2014
Minithumbup
By: 'Magda'
May 21,2014
3 people found
this helpful
Sarah Kenny were efficient and reliable all the way through, from the moment I selected properties on right move to the moving in date. I was kept up to date with information, and all updates. This is the first place that I have moved into ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“My property became vacant on saturday 12/04/14Jemma and her team ......”

Share on :
May 21,2014
Minithumbup
By: 'BENJAMIN'
May 21,2014
3 people found
this helpful
My property became vacant on saturday 12/04/14 Jemma and her team found me tenants who had moved in by 14/05/14. They achieved a slightly improved rental and although i had hoped for a seamless changeover without a void period i also appreciate that april is a quiet ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“This is the second property in Clifton that I have ......”

Share on :
May 12,2014
Minithumbup
Staff profile picture
Peter
By: 'jamesrushworth'
May 12,2014
1 people found
this helpful
This is the second property in Clifton that I have rented out via Sarah Kenny. My first flat was four years ago and has been stress free and based on that experience it was a no brainer to seek Peter and his team's help securing ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“A huge thank you to Yasmin. Yasmin made the whole ......”

Share on :
Apr 22,2014
Minithumbup
By: 'Dawn'
Apr 22,2014
2 people found
this helpful
A huge thank you to Yasmin. Yasmin made the whole process of me renting my property a pleasant and exciting experience. Always thoroughly efficient and effortlessly helpful....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“My husband and I could not be more pleased with ......”

Share on :
Apr 16,2014
Minithumbup
By: 'Louise'
Apr 16,2014
2 people found
this helpful
My husband and I could not be more pleased with the service we recieved through Sarah Kenny. I met alone with Yasmin for the first viewing, she was prompt and very friendly. Yasmin had no qualms with my last minute second viewing arrangement understanding my ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Sarah Kenny were excellent and I am very happy to ......”

Share on :
Mar 19,2014
Minithumbup
upload your photo
Sarah
By: 'Frank'
Mar 19,2014
1 people found
this helpful
Sarah Kenny were excellent and I am very happy to recommend them - they were very quick to put the property to the letting market and produced excellent results with a friendly helpful service. Emilia, Leah and Jemma were excellent....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“All of the staff at Sarah Kenny particularly Jemma and ......”

Share on :
Nov 08,2013
Minithumbup
By: 'Mr'
Nov 08,2013
3 people found
this helpful
All of the staff at Sarah Kenny particularly Jemma and Leah did exactly what they said they would do. They always responded immediately, carried out their duties in a first class professional and responsible manner and reminded me as Landlord of my own responsibilities, nothing ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We were looking for a quality rental property, which is ......”

Share on :
Oct 23,2013
Minithumbup
upload your photo
Sarah
By: 'NeedToRentFast'
Oct 23,2013
2 people found
this helpful
We were looking for a quality rental property, which is wheelchair accessible and we needed to move in as soon as possible. Emilia helped us brilliantly and managed to smoothly speed the paperwork along. And even where I could not be present in person on ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have several properties in Bristol and for 15+ years have ......”

Share on :
Sep 30,2013
Minithumbup
By: 'Mrs'
Sep 30,2013
2 people found
this helpful
We have several properties in Bristol and for 15+ years have use the Sarah Kenny letting agency exclusively. Their service is excellent to both us as landlords and also to prospective tenants. They have responded promptly and effectively to all of our varied requirements over the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Whilst the staff are always polite and friendly enough 90% of ......”

Share on :
Sep 18,2013
Minithumbdown
By: 'BristolBristol'
Sep 18,2013
3 people found
this helpful
Whilst the staff are always polite and friendly enough 90% of phone calls end with the dreaded "someone will call you back". More than a few times nobody has phoned back. I can see that Sarah Kenny would be a good agent if you live in ...
read full review
What agent could do to change your mind?
Sadly our experience to date hasn't been great. I would love it if they could take ownership of our problems and see them through to resolution because I really want to trust them to resolve things and thus avoiding unnecessary stress. In all honesty I wouldn't have written an online review but they have contacted us asking us to review them in the past.
Attached Filesnbsp;
Comments (1) Report abuse Print review
Was this helpful? Yes
By: becks
Sep 18, 2013
View all comments (1)
I am very sorry to hear your comments and that you have been unhappy with the service received since you have moved in. Customer service is extremely important to us and I would welcome the opportunity to discuss this further with you either on the phone or in a meeting. Please do not hesitate to contact me directly either by phone or email. Rebecca McKelvey, office manager. ...

“What an outstanding service from the Sarah Kenny team recently, ......”

Share on :
Aug 08,2013
Minithumbup
By: 'Viv'
Aug 08,2013
4 people found
this helpful
What an outstanding service from the Sarah Kenny team recently, and Yasmin was one of the most efficient and professional members of staff from any letting / estate agency team I have ever met. I am relocating and thought finding a property was going to be ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Jemma was efficient and prompt and quickly got to grips ......”

Share on :
Jul 29,2013
Minithumbup
By: 'Jemma'
Jul 29,2013
1 people found
this helpful
Jemma was efficient and prompt and quickly got to grips with our needs and put forward a property that was ideal. She was helpful and responsive though out the process and really helpful and friendly....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Sarah Kenny where the first letting agents I used in ......”

Share on :
Jul 25,2013
Minithumbup
By: 'Isobel'
Jul 25,2013
5 people found
this helpful
Sarah Kenny where the first letting agents I used in Bristol and the whole process was professional, friendly, quick and on top of that I had a great landlord. Now just over a year later, I've moved to another area and experienced the service through ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have been associated with "Sarah Kenny" as landlords for ......”

Share on :
Jul 17,2013
Minithumbup
By: 'Brian'
Jul 17,2013
7 people found
this helpful
We have been associated with "Sarah Kenny" as landlords for many years and they have always been friendly, courteous, efficient, helpful and highly reliable. This month [July 2013] they let an apartment for us within 2 weeks of notification. Jemma was our contact and continued the cheerful ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have used Sarah Kenny to find tenants for about 6 ......”

Share on :
Jun 25,2013
Minithumbup
By: 'Valerie'
Jun 25,2013
5 people found
this helpful
I have used Sarah Kenny to find tenants for about 6 years now and they have always found good tenants very quickly in every case. They are responsive, pleasant to work with and very helpful, even for general questions. I highly recommend their agency....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Recently rented a flat through Sarah Kenny and have been ......”

Share on :
Jun 20,2013
Minithumbup
By: 'Lawrence'
Jun 20,2013
5 people found
this helpful
Recently rented a flat through Sarah Kenny and have been extremely impressed by the professional and friendly service we received. In my experience far above the industry norm. They kept us thoroughly informed throughout the process and expedited the paperwork so that we could move ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I would recommend Sarah Kenny for the following reasons:- ......”

Share on :
May 30,2013
Minithumbup
By: 'Sian'
May 30,2013
10 people found
this helpful
I would recommend Sarah Kenny for the following reasons: - they offer flexible viewing options, I work during the day so this was important for me - properties on offer are of a good standard - they kept me up to date once we agreed ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The service I received by the agents at Sarah Kenny ......”

Share on :
May 15,2013
Minithumbup
By: 'Kyriaki'
May 15,2013
15 people found
this helpful
The service I received by the agents at Sarah Kenny residential letting, especially Emillia Atkinson was exceptional. Every one was kind and forthcoming. I told them what I was looking for and they found me my dream flat. I was assisted from the initial start ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have tried a couple of letting agents in Bristol ......”

Share on :
May 12,2013
Minithumbup
By: 'Paula'
May 12,2013
15 people found
this helpful
I have tried a couple of letting agents in Bristol and had a poor experience. This is the second time I have used Sarah Kenny and I now refer friends/colleagues to them. Jemma and Leah stand out for taking ownership, being very credible and ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have lived in a number of rented properties before ......”

Share on :
Apr 30,2013
Minithumbup
By: 'Linus'
Apr 30,2013
17 people found
this helpful
I have lived in a number of rented properties before this one and have to say that Sarah Kenny Lettings is by far the best letting agent I have ever dealt with. Efficient, organised, polite and friendly, the service has been excellent!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“All staff at Sarah Kenny's have worked hard to ensure ......”

Share on :
Apr 26,2013
Minithumbup
By: 'chemengjoe'
Apr 26,2013
17 people found
this helpful
All staff at Sarah Kenny's have worked hard to ensure that finding and moving into a new property has been as hassle free as possible. Any request was met with a smile and a can do attitude and they are willing to go the extra ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I had never let a flat before, and had no ......”

Share on :
Mar 28,2013
Minithumbup
Staff profile picture
Peter
By: 'Kevin'
Mar 28,2013
23 people found
this helpful
I had never let a flat before, and had no idea how to go about it. I went to several agents but it was quickly evident that Sarah Kenny were the best. They have been absolutely fantastic - they explained everything and 'hand held' me ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“From the moment I contacted the Sarah Kenny Agency I ......”

Share on :
Mar 08,2013
Minithumbup
By: 'Maurice'
Mar 08,2013
22 people found
this helpful
From the moment I contacted the Sarah Kenny Agency I realised that I had made the right decision to use them to let my flat for me. My request for information was dealt with straightway and all questions answered fully. Jemma Corbett visited me at ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent work ! Everything went smoothly and yet quickly. Contact through ......”

Share on :
Mar 08,2013
Minithumbup
By: 'J'
Mar 08,2013
22 people found
this helpful
Excellent work ! Everything went smoothly and yet quickly. Contact through the phone or via email was always done in a timely manner. At no stage did we feel stressed or frustrated. Defintely an agency you can rely on....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
No image available Laura Higgins
(60)
Staff picture Hayley
(48)
Staff picture Rebecca
(35)
Staff picture Peter
(26)
No image available Sarah
(21)
Staff picture Sasha
Staff picture Laura
Staff picture Anita
No image available Zoe

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 14/10/2022, 4:08 PM by Rebecca McKelvey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:57 AM 05/12/2023 by allAgents

Awards won by Sarah Kenny Residential Lettings

Regional Awards won by Sarah Kenny Residential Lettings

Individual Branch Awards

Bristol, BS8



Get in touch with

Sarah Kenny Residential Lettings

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn