Sarah Kenny Residential Lettings
4.9/5, 472 reviews
96% recommended
93% lettings valuation accuracy
95% lettings fee satisfaction
Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.There was ... show more Sarah Kenny relocated from London to Bristol in the mid-1980s with her husband, Tony Kenny. They were looking for a home to rent but the minefield of letting agents pushing a multitude of properties that didn’t meet their brief resulted in a time-consuming and frustrating experience.

There was a clear need for a bespoke lettings agency in Bristol that would specialise in matching quality apartments and houses with individuals, couples and families who preferred to work with an agency who immediately understood their requirement, accurately filtered suitable properties and provided a personal, intuitive service that made the potentially stressful business of moving, pleasurable and calm.

In 1990, Sarah Kenny Residential Lettings was launched, with the first office being located in Sarah’s spare bedroom! Eight months later and with eight managed properties, Sarah teamed up with fellow director Peter Allen and they moved into a Clifton-based office.

Fast forward thirty years and the business is still thriving. With a professional background in HR, Sarah has always prioritised the happiness and well-being of her team members who she firmly believes are the heart of the business. Having a healthy work-life balance where every member of the team feels valued and appreciated is reflected in the calibre of service provided to our clients.

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Latest Reviews

 View all Reviews 472
Featured Review
a
reviewed by 'Karina'
“Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - ......”
Featured Review
a
reviewed by 'Samvir'
“Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around ......”
Featured Review
a
reviewed by 'Katy and Andy'
“We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we ......”
Featured Review
a
reviewed by 'Happy Landlord'
“I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but ......”
Featured Review
a
reviewed by 'Paul'
“Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah ......”
23rd Sep 2024
reviewed by 'Jonathan'
“Couldn't recommend everyone at Sarah Kenny Residential Lettings highly enough - Peter, Hayley, Connor and Rebecca to name but a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 95% £550 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
108 0 339 14 0 0 1 0 7 3
Areas covered
  • BS8
  • BS2
  • BS6
  • BS1
  • BS7
  • BS9
  • BS3
  • BS10
Address

30 Regent Street
Bristol
North Somerset
BS8 4HU
0117 946 7171

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 16:00
  • Sunday: 12:00 - 16:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Featured Review
a

“Stress free and easy process, massive thanks ......”

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Dec 13,2023
Minithumbup
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Ceana
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Connor
By: 'Karina'
Dec 13,2023
1 people found
this helpful
Stress free and easy process, massive thanks to Connor and Ceana who helped us with any queries and concerns - now we can enjoy the comfort of our lovely flat !...
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Featured Review
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“Friendly service and was kept informed throug......”

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Dec 19,2023
Minithumbup
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Connor
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Ceana
By: 'Samvir'
Dec 19,2023
1 people found
this helpful
Friendly service and was kept informed throughout the whole process. Viewing was done very well and agent showed us around explaining all the details. Kept in contact through emails. They also kept me updated throughout the referencing process where some delays occurred however these were ...
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Featured Review
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“We recently started a tenancy with Sarah Kenny as the agent...”

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Dec 11,2023
Minithumbup
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Connor
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Camilla
By: 'Katy and Andy'
Dec 11,2023
2 people found
this helpful
We recently started a tenancy with Sarah Kenny as the agent. Connor who showed us round two properties before we decided on one to rent was very friendly, professional and gave his honest opinions. All communications we've had with anyone at Sarah Kenny have also ...
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Featured Review
a

“Simply the best!...”

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Oct 16,2023
Minithumbup
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Rebecca
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Hayley
By: 'Happy Landlord'
Oct 16,2023
1 people found
this helpful
I have lost count of the number of years that Sarah Kenny have provided letting agency services to me but I can honestly say I have never once regretted my choice. The service provided has been professional, efficient and friendly. In short - excellent right ...
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Featured Review
a

“Had a very good experience renting my flat in......”

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Oct 06,2023
Minithumbup
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Ceana
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Anita
By: 'Paul'
Oct 06,2023
1 people found
this helpful
Had a very good experience renting my flat in Clifton. First time I have rented in nearly 40 years. The Sarah Kenny team guided this apprehensive novice with aplomb. Also great follow up and assistance since. Highly recommended....
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“Excellent Service...”

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Jul 16,2018
Minithumbup
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Laura Higgins
By: 'Suzanne'
Jul 16,2018
0 people found
this helpful
Having some experience of renting properties through agents in the past I was truly delighted with the services and professionalism of Sarah Kenny Residential Letting agents. Laura Higgins impressed me from our first meeting, organised, personable and professional answering every query i had. Experience shows ...
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Comment on agent fees
The agents fee's for this agency are fair as they offer an excellent service for the price.
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“Berkely Court...”

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Jul 05,2018
Minithumbup
By: 'Greg'
Jul 05,2018
0 people found
this helpful
I am definitely satisfied with the service I received, Alex and Leah were both very helpful and ensured the move went as smoothly as it could have done. Friendly and responsive service that has lead us to a lovely home, the flat was also in ...
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Comment on agent fees
Fees were reasonable and no more than what is to be expected.
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“Professional...”

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Jul 04,2018
Minithumbup
By: 'Cristina'
Jul 04,2018
0 people found
this helpful
Very professional and helpful service, always conected to answer you and always ready to provide you a solution. Best choice to rent with...
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“Excellent service...”

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Jul 03,2018
Minithumbup
By: 'Thinh'
Jul 03,2018
0 people found
this helpful
Our experience with SarahKenny has been absolutely brilliant. Communication was excellent and everyone we have dealt with has been friendly, helpful and professional. We would not hesitate to recommend or using SarahKenny again!...
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Comment on agent fees
I found the agent fee reasonable considering the service received.
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“Excellent service!...”

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Jun 27,2018
Minithumbup
By: 'Sam'
Jun 27,2018
0 people found
this helpful
Finally a lettings agency that is actually there to help and not in it for the money alone! Felt like we were taken seriously and treated professionally through the entire process, and a much more personal experience than we've found with other agencies. Little perks ...
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Comment on agent fees
Agents fees seemed a smidge more than other agencies, however for the service we received it was far from an issue.
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“Amazing Service...”

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Jun 27,2018
Minithumbup
By: 'Pierson'
Jun 27,2018
0 people found
this helpful
We cannot recommend Alex, Leah and the team at Sarah Kenny enough. They were amazingly helpful and very professional. They were an absolute dream team to work with. We highly recommend using Sarah Kenny and would use them again....
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Comment on agent fees
good
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“THE best team...”

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Jun 12,2018
Minithumbup
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Hayley
By: 'Katy'
Jun 12,2018
0 people found
this helpful
Lauren and I cannot thank you and your team enough. From the moment we walked into SK Clifton, the team were kind and friendly, we had some problems mid way through our tenancy and the entire team bent over backwards to help at all hours. ...
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Comment on agent fees
Absolutely on point
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“Fantastic experience for first time professional renters...”

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May 31,2018
Minithumbup
By: 'Saxon'
May 31,2018
0 people found
this helpful
The staff have been nothing but accomodating and keen to help, with any concerns being addressed quickly and effectively. The flat is kept to a high standard and we have been provided with a large amount of information to enable us to make the most ...
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Comment on agent fees
Fees are typical for the city but the quality of service we have reveived has more than justified them.
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“Excellent!...”

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May 23,2018
Minithumbup
By: 'Matt'
May 23,2018
0 people found
this helpful
A pleasure to deal with, from beginning to end. Professional, personable, and worked hard to get us into our new home. Highly recommended....
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“Brilliant!...”

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May 23,2018
Minithumbup
By: 'Emma'
May 23,2018
0 people found
this helpful
Everything went brilliantly and they handled the process so well. The staff were very friendly and professional, I would use their services again....
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“Very helpful...”

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Apr 30,2018
Minithumbup
By: 'Bramha'
Apr 30,2018
0 people found
this helpful
They make your dream home come true! Amazing team. They were very professional and helpful. I would recommend everyone to try them out....
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Comment on agent fees
Good
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“Great...”

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Apr 21,2018
Minithumbup
By: 'Lison'
Apr 21,2018
0 people found
this helpful
Good experience with Sarah Kenny Residential Lettings. The agents I dealed with were attentive and understanding during all the processof the letting....
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“Amazing experience...”

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Apr 17,2018
Minithumbup
By: 'Sol'
Apr 17,2018
0 people found
this helpful
Lydia, laura and Leah were so professional and really make you feel safe when looking for a new place. 100% reconvene Sarah Kenny and garantee you will get looked after!...
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Comment on agent fees
Reasonable, obviously it’s not fun paying out agents fees but it’s worth the money for how hard they worked!
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“Sarah Kenny offers a professional service with helpful staff who made themselve available when needed....”

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Apr 13,2018
Minithumbup
By: 'An'
Apr 13,2018
0 people found
this helpful
We were very impressed with the service they offer to potential tenants. They took seriously our request for a short tenancy and listened carefully to our preferences. The staff are friendly and responsive. An excellent experience....
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Comment on agent fees
Appropriate.
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“Best treatment I could ever expect...”

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Mar 28,2018
Minithumbup
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Laura Higgins
By: 'Jose'
Mar 28,2018
0 people found
this helpful
Very understanding with our situation, clear and straight transparent. Helped us with everything we required kindly. Amazing professionals, would repeat....
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Comment on agent fees
A little expensive but totally worth it. You get more than what you pay for.
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“Simply the best...”

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Mar 22,2018
Minithumbup
By: 'Vincent'
Mar 22,2018
0 people found
this helpful
Being French and new to the UK, I have used a few agencies to find properties recently in order to settle in. Alexandra has been my first contact for a visite. I was a bit lost with the papers and and processes but she immediatelly ...
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Comment on agent fees
Fees are expected in this kind of deal. Nothing shoking in the amount and for the offered services, it is probably the most competitive in Bristol.
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“Very good experience...”

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Mar 22,2018
Minithumbup
By: 'Eder'
Mar 22,2018
0 people found
this helpful
Lydia was fantastic, everything was easy and clear, very happy to do bunisness with them. I recommend Sarah Kenny to everyone....
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“Friendly honest and prompt...”

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Mar 20,2018
Minithumbup
By: 'Andy'
Mar 20,2018
0 people found
this helpful
Alex did her best to find me a suitable house, in the right location even though I was relocating from Manchester with my puppy. There were many challenges (especially sticky doors and broken keys!) but we got there eventually. Thanks Alex!!...
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Comment on agent fees
Average.
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“It has been a pleasure to deal with the very ......”

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Mar 09,2018
Minithumbup
By: 'Suemel'
Mar 09,2018
0 people found
this helpful
It has been a pleasure to deal with the very helpful and attentive staff at Sarah Kenny. We found a lovely rental property through them and as we have a property of our own to rent will use them in the future. Lydia was prompt ...
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Comment on agent fees
We had a no fee to tenant deal
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“A friend and I were looking for a nice two ......”

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Mar 02,2018
Minithumbup
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Laura Higgins
By: 'Dan'
Mar 02,2018
0 people found
this helpful
A friend and I were looking for a nice two bedroom apartment in Bristol and saw a place advertised by Sarah Kenny. This estate agents offers a seamless experience. We were helped out by Laura Higgins who was able to answer all of our questions ...
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Comment on agent fees
Good
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“A very good agency, I absolutely recommend them. The bottle ......”

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Feb 19,2018
Minithumbup
By: 'Alexandra'
Feb 19,2018
0 people found
this helpful
A very good agency, I absolutely recommend them. The bottle of wine on the day of moving in was a nice touch. Both Alex and Lydia, the persons we saw on the viewing day and when we moved in were fabulous....
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Comment on agent fees
The fees are a little high, could be a tad lower.
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“Me and my boyfriend started looking for a flat and ......”

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Feb 14,2018
Minithumbup
By: 'Lauren'
Feb 14,2018
0 people found
this helpful
Me and my boyfriend started looking for a flat and found the perfect one thanks to Sarah Kenny. The whole process was so easy and thorough which made us feel relaxed. I had some issues sorting out my references but they made me feel so ...
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Comment on agent fees
Reasonable
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“We were both newcomers to Bristol and the UK, and ......”

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Feb 08,2018
Minithumbup
By: 'Amrish'
Feb 08,2018
0 people found
this helpful
We were both newcomers to Bristol and the UK, and found a property advertised by Sarah Kenny, the service is incredibly friendly and rapid. Even after the signing of the contract. Highly recommended....
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Comment on agent fees
The fees are reasonably in line with market prices
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“Both Leah and Alex were very helpful. In my experience ......”

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Feb 01,2018
Minithumbup
By: 'Ben'
Feb 01,2018
0 people found
this helpful
Both Leah and Alex were very helpful. In my experience they are the best estate agents I have come across and the bottle of wine was a lovely surprise. They were both very prompt with responding to calls and emails and helped us every step ...
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Comment on agent fees
Although no one likes agency fees, they seemed in line with the market cost.
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“Very professionals, they give us all details and help to ......”

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Jan 31,2018
Minithumbup
By: 'JC'
Jan 31,2018
0 people found
this helpful
Very professionals, they give us all details and help to rent our home. We are very happy of worked with them...
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“Rented a flat through Sarah Kenny and was impressed by ......”

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Jan 26,2018
Minithumbup
By: 'David'
Jan 26,2018
0 people found
this helpful
Rented a flat through Sarah Kenny and was impressed by their professionalism: from flat viewing, through to signing and finally to moving in. The dedicated property manager (Maria) has been prompt and responsive too....
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“I was very happy with the agents, they handled my ......”

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Jan 08,2018
Minithumbup
By: 'Phil'
Jan 08,2018
0 people found
this helpful
I was very happy with the agents, they handled my queries in an efficient and timely manner and took a bit of the stress of moving out!...
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Comment on agent fees
All fees are quite high nowadays but I thought their fees were very reasonable.
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“Excellent service. Friendly and helpful staff. Any complaints about the ......”

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Dec 21,2017
Minithumbup
By: 'Neil'
Dec 21,2017
0 people found
this helpful
Excellent service. Friendly and helpful staff. Any complaints about the property were dealt with efficiently in a timely fashion. Periodic inspections were conducted professionally and with minimal intrusion. An altogether positive experience....
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Comment on agent fees
Industry standard I assume.
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“The staff at Sarah Kenny were incredibly friendly and professional ......”

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Dec 07,2017
Minithumbup
By: 'Giles'
Dec 07,2017
0 people found
this helpful
The staff at Sarah Kenny were incredibly friendly and professional to deal with, from the initial viewing to move-in day. This was my first time renting privately as a professional, and after many viewings with various letting agents, Sarah Kenny seemed like a breath of ...
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“Everyone at Sarah Kenny has been brilliant! Right from the ......”

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Dec 05,2017
Minithumbup
By: 'Fiona'
Dec 05,2017
0 people found
this helpful
Everyone at Sarah Kenny has been brilliant! Right from the moment I approached them they have all been really helpful and kind. My house has been rented out and the process has been made very easy and completely worry free. Thank you so much!...
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Comment on agent fees
Excellent
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No image available Laura Higgins
(60)
Staff picture Hayley
(48)
Staff picture Connor
(41)
Staff picture Rebecca
(34)
Staff picture Peter
(26)
No image available Sarah
(21)
Staff picture Camilla
Staff picture Sasha
Staff picture Eva
Staff picture Laura
Staff picture Anita
No image available Zoe

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 14/10/2022, 4:08 PM by Rebecca McKelvey
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:57 AM 05/12/2023 by allAgents

Awards won by Sarah Kenny Residential Lettings

Regional Awards won by Sarah Kenny Residential Lettings

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Bristol, BS8



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