Sandersons Property Management
2.1/5, 15 reviews
27% recommended
67% sales valuation accuracy
67% sales fee satisfaction
50% lettings valuation accuracy
38% lettings fee satisfaction
Sandersons Property Management Ltd is an independently owned residential property management company. show more Sandersons Property Management Ltd is an independently owned residential property management company.

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Latest Reviews

 View all Reviews 15
28th Feb 2023
reviewed by 'Steven'
“Sales side very good. Once passed over to the Progression Team it all ends rather messy I am afraid. Had ......”
19th Jul 2022
reviewed by 'Alex'
“Professional service, great, friendly, attentive team,only take a week to get the propertie, 100% satisfied,very prompts, would highly recommend ......”
11th Jul 2022
reviewed by 'Jacob'
“Sandersons agency colluded against us with our landlord to falsely accuse us of 18k in damages. They stole our deposit, ......”
28th Jun 2021
reviewed by 'Katrine'
“* The Worst Estate Agents in Canterbury *After handing in our keys at the end of the year, Sandersons took £150 from ......”
24th Jul 2020
reviewed by 'N'
“Wouldn't even give them one star. Awful people with only the intention of scamming and taking money from students. The ......”
24th Oct 2019
reviewed by 'M'
“We dealt with Sandersons after they absorbed iConn, in Canterbury. We were with them for a total of 3 years, at ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £250,000 £625,000
Lettings 50% 38% £695 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 7 2 0 0 0 0 4
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Sandersons Property Management Branches (view all 3)
Ashford, TN24
Canterbury, CT1
Maidstone, ME14

“Sales side vert good. Rest terrible....”

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Feb 28,2023
Minithumbdown
By: 'Steven'
Feb 28,2023
0 people found
this helpful
Sales side very good. Once passed over to the Progression Team it all ends rather messy I am afraid. Had a cash buyer who had been checked to be so. Turned out they wasn't. Waited far too long for information, feedback, phone calls. I did ...
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“Professional service, great, friendly, attent......”

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Jul 19,2022
Minithumbup
By: 'Alex'
Jul 19,2022
0 people found
this helpful
Professional service, great, friendly, attentive team,only take a week to get the propertie, 100% satisfied,very prompts, would highly recommend to everyone....
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“Sandersons agency colluded against us with ou......”

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Jul 11,2022
Minithumbdown
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Matthew
By: 'Jacob'
Jul 11,2022
0 people found
this helpful
Sandersons agency colluded against us with our landlord to falsely accuse us of 18k in damages. They stole our deposit, and threatened us with legal action and completely ignored the terms of the contract and refused to answer our emails. I highly recommend against using ...
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“* The Worst Estate Agents in Canterbury *...”

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Jun 28,2021
Minithumbdown
By: 'Katrine'
Jun 28,2021
0 people found
this helpful
* The Worst Estate Agents in Canterbury * After handing in our keys at the end of the year, Sandersons took £150 from our deposit. They claimed it was due to the state and cleanliness of the property. Myself and my housemates extensively cleaned the house before handing ...
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“Wouldn't even give them one star. Awful peopl......”

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Jul 24,2020
Minithumbdown
By: 'N'
Jul 24,2020
1 people found
this helpful
Wouldn't even give them one star. Awful people with only the intention of scamming and taking money from students. The worst two years I've experienced. Do not recommend and save yourself from all the stress they will cause....
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“We dealt with Sandersons after they absorbed ......”

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Oct 24,2019
Minithumbdown
By: 'M'
Oct 24,2019
2 people found
this helpful
We dealt with Sandersons after they absorbed iConn, in Canterbury. We were with them for a total of 3 years, at the end of the tenancy they performed a check-out report with an out-of-date inventory list. They claimed that we had left items in the house, ...
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“Excellent professional service, great, friend......”

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Jul 26,2019
Minithumbup
By: 'Marilyn'
Jul 26,2019
0 people found
this helpful
Excellent professional service, great, friendly, attentive team, 100% satisfied, would highly recommend, photography really made house stand out, sound advice....
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“Very bad...”

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Jan 22,2019
Minithumbdown
By: 'Alexander'
Jan 22,2019
0 people found
this helpful
After several terrible years of renting and now after a year fighting for our deposit and advanced rent payment, we have now decided to take them to court for numerous issues we experienced during and after tenancy. We have already filled the claim to a ...
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“By far the best estate agents I have used in ......”

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Oct 10,2017
Minithumbup
By: 'HenryMason'
Oct 10,2017
0 people found
this helpful
By far the best estate agents I have used in Canterbury (and I have used most). They are the most thorough, knowledgeable and efficient team, I wouldnt use anyone else....
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Comment on agent fees
Fees were very reasonable
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“I have asked this team to sell my property and ......”

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Jun 30,2017
Minithumbdown
By: 'Nononesense'
Jun 30,2017
6 people found
this helpful
I have asked this team to sell my property and after 8 weeks they told me of 3 viewings and that the feedback were that my property was too nice for investment purposes. I was told in the 9th week that there was a viewing at 12.30pm. ...
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“Agent demands 1-month rent down to start process of referencing ......”

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Feb 22,2017
Minithumbdown
By: 'Rip'
Feb 22,2017
2 people found
this helpful
Agent demands 1-month rent down to start process of referencing and if this raises a problem, they will take monies from this holding deposit to 'compensate' them! They also charge a several hundred admin fee above what other agencies charge....
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Comment on agent fees
Bad
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By: Alexander Balter
Jan 22, 2019
View all comments (1)
Thank You very much for you review. This week we filled a claim against this firm for the reasons similar to given by You and more. If like to hear more details(and probably help) pls contact us on [email protected] ...

“Sandersons UK are a unprofessional, dishonest and poor excuse for ......”

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Oct 10,2016
Minithumbdown
By: 'Lee'
Oct 10,2016
3 people found
this helpful
Sandersons UK are a unprofessional, dishonest and poor excuse for a company. They are driven by nothing but pure greed and will employ any tactics to screw their customers for a few extra pounds. Personally, I have been lied to and cheated but unfortunately for ...
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Comment on agent fees
Terrible! Overpriced and charge you more than they should. They also do nothing for the money they charge.
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By: Alexander Balter
Jan 22, 2019
View all comments (1)
Thank You very much for you review. This week we filled a claim against this firm for the reasons similar to given by You. If like to hear more details(and probably help) pls contact us on [email protected] ...

“Sandersons offered first class service, from the time my home ......”

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Dec 16,2015
Minithumbup
By: 'Claire'
Dec 16,2015
2 people found
this helpful
Sandersons offered first class service, from the time my home was valued right through to completion. All sales staff visited my home to ensure that all were familiar with the property prior to viewings. Details were prepared showing my home off to its full potential ...
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“Since we moved in we have had problems with Sandersons. ......”

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Jun 28,2014
Minithumbdown
By: 'Annoyed'
Jun 28,2014
1 people found
this helpful
Since we moved in we have had problems with Sandersons. On our moving in day someone was meant to come and take an itinerary of what was broken/dirty etc. They never showed up so the day was wasted. On the day they did show ...
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What agent could do to change your mind?
Fixed the problems with the property before we moved in. Not increased the rent when we had been left in awful conditions for a year. Been polite. Not had people let themselves into our property without permission twice in a month.
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By: Alexander Balter
Jan 22, 2019
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Thank You very much for you review. This week we filled a claim against this firm for the reasons similar to given by You and more. If like to hear more details(and probably help) pls contact us on [email protected] ...

“After phoning them repeatedly for months to report a horrific ......”

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Mar 20,2013
Minithumbdown
By: 'gold'
Mar 20,2013
6 people found
this helpful
After phoning them repeatedly for months to report a horrific mould problem in my walk in cupboard I emailed them stating I would be withholding a small amount of rent if it wasn't fixed soon. I let two separate workers know I was going to ...
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What agent could do to change your mind?
After phoning them repeatedly for months to report a horrific mould problem in my walk in cupboard I emailed them stating I would be withholding a small amount of rent if it wasn't fixed soon. I let two separate workers know I was going to do this, before I did it, and yet today I get a phone call saying I've got a ‚£180 late rent fee. Sandersons is an absolutely disgusting company that will do anything not to give you your deposit back at the end of the year including hiring 'professional cleaners' and charging you removal fees for any objects left behind. I rang Sandersons to try and resolve this charge and the woman on the phone was incredibly sarcastic and rude despite being able to hear me crying. When moving in to the property for the first time one of the letting agents remarked that the house was not up to scratch, so why has nothing been done about it? I would urge you not to rent a property with Sandersons, they WILL keep your deposit and they WON'T resolve any problems.
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By: Alexander Balter
Jan 22, 2019
View all comments (1)
Thank You very much for you review. This week we filled a claim against this firm for the reasons similar to given by You and more. If like to hear more details(and probably help) pls contact us on [email protected] ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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Regional Awards won by Sandersons Property Management

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