92% sales valuation accuracy
96% sales fee satisfaction
88% lettings valuation accuracy
97% lettings fee satisfaction
Samuel James is an independent family run estate and letting agency offering original and dedicated expertise for a range of property associated techniques. We maintain a personal and professional standard of service and continue to grow and expand into one of Reading most successful property agencies.Our head office is ...
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Samuel James is an independent family run estate and letting agency offering original and dedicated expertise for a range of property associated techniques. We maintain a personal and professional standard of service and continue to grow and expand into one of Reading most successful property agencies.
Our head office is based in the heart of Reading town centre, a few minutes' walk of Readings mainline railway station.
Our head office is based in the heart of Reading town centre, a few minutes' walk of Readings mainline railway station.
Latest Reviews
View all Reviews 114
5th Jun 2019
reviewed by 'Sarah'
29th May 2019
reviewed by 'JOE'
16th Apr 2019
reviewed by 'Deb'
15th Apr 2019
reviewed by 'Happy'
2nd Apr 2019
reviewed by 'Juan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 96% | £115,000 | £1,475,000 |
| Lettings | 88% | 97% | £350 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 25 | 1 | 50 | 4 | 13 | 0 | 20 | 0 | 1 | 0 |
Areas covered
- RG1
- RG30
- RG2
- RG31
- RG4
- RG6
- RG7
- RG8
Address
10\/11 Harris Arcade, Friar Street
Reading
Berkshire
RG1 1DN
01189569595
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Mar 19,2018
Mar 19,2018
0
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I couldn't have been more pleased with the service from the Samuel James team here in Reading; Oliver and Charlotte were so welcoming and friendly, and offered such useful information for someone new to the area.
Oliver took us out two days in a row ...
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Apr 12, 2018
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Charlotte was the agent who coordinated our enquiry and booked us in for a viewing. She was organised and very helpful. The staff in the office were also informative and carefully explained the paperwork and costs of securing the property. We received much better customer service than other agents within Reading. I can recommend Samuel James. ...
Mar 13,2018
Mar 13,2018
0
people found
this helpful
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Friendly, fast and competent service from Sam Lee. Convenient time for viewing, good advice and managing relationship with tenants. I will definitely use his services in the future...
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Good
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Mar 13, 2018
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Dear Maksim,
Thank you very much for your review and we're really pleased to hear you've had a positive experience. We hope to assist you again when required.
Many Thanks,
Samuel James Properties ...
Mar 13,2018
Mar 13,2018
0
people found
this helpful
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Charolette helped us lot to find a very good house which matches our expectation. She is energetic and provided all the guidance to complete the rental process. Thanks lot Charolette....
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Comment on agent fees
Reasonable agent fees. Good we approached Samuel James agency.
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Mar 13, 2018
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Dear Prabhu, Thank you for your review and great to hear you've secured a property. Our lettings team continue to work on ensuring a speedy move for you.
Thanks,
Samuel James ...
Mar 12,2018
Mar 12,2018
0
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this helpful
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Charlotte was very nice and help us find a flat,she is a really good agent and a very energetic person...
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Comment on agent fees
Good
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Mar 12, 2018
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Fantastic to hear you've been looked after, thank you for your review.
Samuel James ...
Mar 09,2018
Mar 09,2018
0
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Charlotte Child was a very efficient agent on my process.
She even managed to do a tour of the place I was interested with the "Beast of the East" going on.
I recommend her services....
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Mar 13, 2018
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Dear Tiago,
Thank you very much for your review, we're pleased to hear you've been looked after.
Many Thanks,
Samuel James Properties ...
Mar 09,2018
Mar 09,2018
0
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this helpful
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Very happy with the service throughout my tenancy of four years. Didn't have many issues during this time but few I had were dealt with care and in appropriate time. Got all deposit back without any hassle....
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Comment on agent fees
Good
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Mar 12, 2018
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Thank you very much for your review, we're really pleased you've had a positive experience with Samuel James and wish you all the best. ...
Mar 07,2018
Mar 07,2018
0
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this helpful
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Charlotte has been very nice and available during our research for a flat.
She has been present and capable, and thanks to Oliver as well we managed to have a good deal for a flat that we really wanted.
Availability and good work made our ...
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Comment on agent fees
Good agency fees.
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Mar 12, 2018
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Dear Laura,
Thank you very much for your review. It's brilliant to hear you've been looked after and found the right property.
Kind Regards,
Samuel James ...
Feb 28,2018
Feb 28,2018
0
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Best estate agents ever dealt with. 100% recommend to anyone looking for and agent who is there for the tenant....
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Comment on agent fees
Fair and competitive.
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Mar 09, 2018
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Dear Tristan,
Thank you very much for your review. It hasn't gone unnoticed.
Many Thanks,
Samuel James ...
Feb 26,2018
Feb 26,2018
0
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We just purchased a property with Samuel James. Arranging for the viewings was straight forward. After our first viewing of the property we went back several times and Hamish Campbell always accompanied us. At all times he has been most courteous,accommodating and efficient.
We ...
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Comment on agent fees
Because we bought the property with them, they offered us a special price for the rental contract.
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Feb 26, 2018
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Hi Ana,
Huge congratulations on your purchase and thank you for the review. We look forward to working with you going forward.
Kind Regards
Samuel James properties ...
Feb 17,2018
Feb 17,2018
0
people found
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A family firm that provided a friendly but professional service. I was kept well informed throughout the sale but without being overpowered by constant phone calls....
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Comment on agent fees
I was pleased with the fee and would be surprised if any other agent could provide a similar service for the same low fee.
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Feb 19, 2018
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Dear Dave, thank you very much for your review and congratulations on your completed sale.
All the best,
Samuel James Properties ...
Jan 30,2018
Jan 30,2018
0
people found
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Exceptional service from a family run business that cares for its landlords. I have no doubts in also recommending Samuel James for property sales in the Reading area and Spain...
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Comment on agent fees
Good
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Mar 12, 2018
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Thank you very much for your review, from all the team here at Samuel James. ...
Jan 17,2018
Jan 17,2018
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Anna was amazing and tremendously helpful during the entire lengthy process of purchase of our new house, with genuine interest about the buyers. Thanks, Anna! Thumbs up!...
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N/A
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Jan 18, 2018
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Dear Nikos, thank you for your kind review its great to hear from another satisfied customer. ...
Jan 16,2018
Jan 16,2018
1
people found
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very good service at all times, we had a few problems first time selling the property , but the sales team where very helpful at every occasion....
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Comment on agent fees
the fees where average over all good.
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Jan 18, 2018
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Hi,
Thank you very much for the review its always great to hear from another satisfied customer.
It looks like there is a slight error as my name has been placed as the reviewer rather than yours but your comments are appreciated regardless. ...
Jan 06,2018
Jan 06,2018
0
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Anna was very helpful from start to end of my purchase. She was able to manage delays from bank and legal with the seller and provided an agreement to allow me to ensure I close the sale successfully. She is very supportive and understand the ...
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Comment on agent fees
Not applicable.
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Dec 19,2017
Dec 19,2017
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I had a good impression at first with this Letting Agency.
Oliver was very proactive when he showed me the place that I decided to rent. He was fast at picking up calls, responding emails, messages. However, when I accepted to rent the place and ...
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Comment on agent fees
I think it is affordable. It´s ok.
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Dec 21, 2017
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Dear Julio, many thanks for taking the time to write us such a positive review. We are very pleased you have experienced a positive service with Samuel James. Also, my sincere apologies if our mode of operation was not made clear to you from the outset; as we structure our individual responsibilities in way that ensure our clients/customers receive the most proactive level of service. I always maintain the initial stages of the renting process and at the right stage, client liaison is handed to ...
Dec 17,2017
Dec 17,2017
0
people found
this helpful
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Recently completed a purchase of my first property. Being new to the home-buying market I was unsure of what to expect. Immediately upon meeting both Anna and Sam I was put at ease. Anna handled the majority of the transaction and was extremely helpful, responding ...
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N/A
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Dec 18, 2017
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Dear Victoria, thank you very much for the review, we're really pleased to hear that you were happy with our service and are settling in well.
All the Best,
Samuel James Properties ...
Nov 16,2017
Nov 16,2017
0
people found
this helpful
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Very good service and communicating throughout, reailistic with pricing. Would definitely recommend them and use them again in the future....
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Comment on agent fees
Very good
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Dec 18, 2017
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Dear Miros, thank you very much for your review. All the best for now and we look forward to working with you again in future.
The Sales Team ...
Nov 02,2017
Nov 02,2017
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Professional and friendly dealing with the sale of my property and achieved a good price in a quiet housing market. Worked very hard to ensure successful completion, often replying out of hours...
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Comment on agent fees
In line with the local maeket
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Nov 02, 2017
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Dear Al,
Thank you very much for your review, it's lovely hear when our staff receive positive feedback. Anna is delighted.
Many Thanks
Samuel James ...
Nov 01,2017
Nov 01,2017
0
people found
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Anna and Sam are both fantastic and I look forward to working with them in the future.
Anna handled the sale of our flat in Reading very swiftly and secured us an offer with a strong buyer.
Sam has also been very proactive in finding ...
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Comment on agent fees
In line with the more competitive firms in the market.
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Dec 18, 2017
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Dear Rishil, thank you very much for your review. We look forward to working with you again in future.
Many Thanks,
The Sales Team ...
Nov 01,2017
Nov 01,2017
0
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Thank you so much to Sam, Bruce and Anna for their patience and determination in helping secure a great portfolio of properties. It is always a pleasure dealing with you and I always appreciate your honesty and passion for getting the job done! Samuel James ...
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Comment on agent fees
Everything is good about this Agent
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Nov 02, 2017
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Dear Simon,
Thank you very much for your review, we really appreciate your feedback amd hope to work with you again soon.
Many thanks
Samuel James ...
Nov 01,2017
Nov 01,2017
0
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My business partner and I recently completed a rather complicated and elongated purchase (due to the nature of the assets being purchased) through Samuel James - and despite all the complications and delays that arose, Sam & Bruce remained supportive and helped us to hold the ...
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Nov 02, 2017
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Dear Simon,
Thank you very much for your review. We're delighted to hear you've had a positive experience with Samuel James and hope to work with you again soon.
Many thanks
Samuel James ...
Oct 31,2017
Oct 31,2017
0
people found
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Oliver & Ruby were very good at sorting out my room for me. Oliver was very tentative to my needs & catered to them accordingly.
The only flaw is another member of the team (Not Oliver or Ruby) has taken their time to respond to an inquiry ...
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Comment on agent fees
The agencies fee's were reasonable
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Nov 01, 2017
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Dear Connor,
Thank you very much indeed for your review, both staff members were really pleased to hear your comments.
I believe someone tried to contact you regarding your outstanding enquiry yesterday 31st Oct but please don't hesitate to call us if it remains outstanding.
Thanks again,
Samuel James ...
Sep 27,2017
Sep 27,2017
0
people found
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I have worked with Oliver (ably supported by Lisa) for over a year now and found him to be knowledgable , helpful and reliable. Whether talking on the phone or in person, our discussions have always been productive. Oliver works hard to produce a positive working ...
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Comment on agent fees
The fees have been very reasonable.
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Sep 05,2017
Sep 05,2017
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I have been using SJ properties for last few years, as always good service. Well done to Ruby for going that extra mile to provide an excellent customer service.
Thank you....
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“Anna is unbelievably helpful, unbelievably hard working, unbelievably dedicated to ......”
Aug 09,2017
Aug 09,2017
2
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Anna is unbelievably helpful, unbelievably hard working, unbelievably dedicated to her clients best interests, unbelievably supportive and is a real asset to her colleagues at Samuel James....
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Comment on agent fees
Good
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Aug 09,2017
Aug 09,2017
0
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Friendly, yet professional, approach to the sale of my property and achieved what I believe to be the best price in a quiet housing market. Worked flat out throughout to ensure successful completion of a challenging chain....
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Comment on agent fees
No complaints.
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Jul 15,2017
Jul 15,2017
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Samuel James Properties have been both my letting and sales agents over a period of several years. I have always found them to be honest, efficient and the help and advice they have given me has been invaluable. All the staff are friendly and supportive ...
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Comment on agent fees
Good
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Jul 17, 2017
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Thanks you very much for your review, it's lovely to hear positive feedback. ...
Jul 14,2017
Jul 14,2017
0
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Thank you for service and support while I been renting the house from your agency. Your services were supportive and very helpful....
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Comment on agent fees
Quick respond to any raised question.
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Jul 14, 2017
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Thank you very much for your review. Its lovely to hear when our services are appreciated.
All the best
Samuel James ...
Jul 06,2017
Jul 06,2017
0
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Very professional, but with that personal touch. Was always on the case, and incredibly helpful in pushing through things when needed, as well as liaising with all relevant parties. Would definitely trust them again. Bought a house through them. Anna was very friendly, and managed ...
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Comment on agent fees
We were using them to buy, so did not pay any fees.
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Jul 06,2017
Jul 06,2017
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Very happy with the overall service. Lisa was always very happy to help and guide us to the correct direction and find what we needed. 5 stars...
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Jul 07, 2017
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Dear Simo, thank you very much for your review. Its great to hear that Lisa has looked after you and assisted you with finding a suitable property. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:54 PM 07/07/2017 by Sam Lee
Best Letting Agent in RG1 
Best Letting Agent in RG1 
Best Estate Agent in Reading 
