92% sales valuation accuracy
96% sales fee satisfaction
88% lettings valuation accuracy
97% lettings fee satisfaction
Samuel James is an independent family run estate and letting agency offering original and dedicated expertise for a range of property associated techniques. We maintain a personal and professional standard of service and continue to grow and expand into one of Reading most successful property agencies.Our head office is ...
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Samuel James is an independent family run estate and letting agency offering original and dedicated expertise for a range of property associated techniques. We maintain a personal and professional standard of service and continue to grow and expand into one of Reading most successful property agencies.
Our head office is based in the heart of Reading town centre, a few minutes' walk of Readings mainline railway station.
Our head office is based in the heart of Reading town centre, a few minutes' walk of Readings mainline railway station.
Latest Reviews
View all Reviews 114
5th Jun 2019
reviewed by 'Sarah'
29th May 2019
reviewed by 'JOE'
16th Apr 2019
reviewed by 'Deb'
15th Apr 2019
reviewed by 'Happy'
2nd Apr 2019
reviewed by 'Juan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 96% | £115,000 | £1,475,000 |
| Lettings | 88% | 97% | £350 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 25 | 1 | 50 | 4 | 13 | 0 | 20 | 0 | 1 | 0 |
Areas covered
- RG1
- RG30
- RG2
- RG31
- RG4
- RG6
- RG7
- RG8
Address
10\/11 Harris Arcade, Friar Street
Reading
Berkshire
RG1 1DN
01189569595
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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Oct 11,2018
Oct 11,2018
0
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Has been very helpful with some of the questions I had and was almost always available when I wanted to check something.
Is a very good experience so far from the start and it makes moving for me a lot easier :)...
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Oct 12, 2018
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That's brilliant to hear Benjamin,
Thanks for the review. ...
Oct 11,2018
Oct 11,2018
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Thank you so much Ruby for yor help and patience and I really enjoy my house. 100% would recommend to all my friends...
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Good
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Oct 12, 2018
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Hi Gabriela,
Thanks for the great review and glad you enjoy your new home. ...
Oct 11,2018
Oct 11,2018
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Quick and easy! No faffing around and clear on what I needed to do. Ruby was super friendly and helpful too...
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Oct 12, 2018
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Hi Rosie,
Great to hear your move has gone smoothly. Thanks for the review. ...
“Brilliant!!! all agents in SAMUEL JAMES Letting Agents in Reading. They are all very cooperative to their clients....”
Oct 11,2018
Oct 11,2018
0
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Ruby McGrath was really amazing Agent. Aside from being beautiful, polite and enthusiastic , she was also assertive & initiative in her chosen career. She was really Professional Agent for me....
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Comment on agent fees
The Agents are deserved to receive fees from their client. Being helpful and so kind to other people, money doesn't count when they can be able to change human lives to have a better life.
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“Brilliant!!! all agents in SAMUEL JAMES Letting Agents in Reading. They are all very cooperative to their clients....”
Oct 11,2018
Oct 11,2018
0
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Ruby McGrath was really amazing Agent. Aside from being beautiful, polite and enthusiastic , she was also assertive & initiative in her chosen career. I remember when I first came to the office and ask her that I am looking the lowest price for bed space for ...
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Comment on agent fees
The Agents are deserved to receive fees from their client. Being helpful and so kind to other people, money doesn't count when they can be able to change human lives to have a better life.
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Oct 11,2018
Oct 11,2018
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I had an very good experience with Will, he is been very interactive and had supported the George Street Flat viewing very well and Clarified all my queries efficiently with the quick turn around time....
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Comment on agent fees
it was okay
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Oct 08,2018
Oct 08,2018
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I had a very positive experience with Will both during initial viewing of the property and at the end of my tenancy. I wish to thank him for his professionalism and local knowledge....
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Comment on agent fees
excellent
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Oct 09, 2018
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Thank you for your review Tom.
We're pleased to hear of your positive experience. ...
Aug 29,2018
Aug 29,2018
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Glad I had Hamish in my corner. Not pushy and was happy to find out information. Would definitely use them again....
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Good
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Sep 03, 2018
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Dear Chris,
Thank you very much for your positive review
Kind Regards
Samuel James ...
Aug 09,2018
Aug 09,2018
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Great job done to secure a new tenant for our property in Reading. Will and Olly worked very fast on organising viewings. Will then secured a deal on favourable terms. Well done....
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Aug 10, 2018
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Thanks for the review Mark, brilliant news!
Samuel James ...
Aug 08,2018
Aug 08,2018
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I used Samuel James when I bought my house in 2012 and have recently used them again for the sale. Overall it was a very smooth transaction. Will and Sam looked after everything from viewings to communication with buyers etc. They both contacted me regularly and ...
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Aug 09, 2018
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Dear Adam,
Thank you very much for your review, it's been a pleaseure assisting you over the years.
All the best,
Samuel James ...
Aug 03,2018
Aug 03,2018
0
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Ollie was on time for the viewing he was nicely presented and he was knowledgeable about the property. This was the first property I have viewed with Samuel James and I have to say the service provided far exceeds my experience from other Estate Agents ...
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Good
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Aug 06, 2018
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Dear Suzianne,
We're really pleased to receive your comments. Thank you for your review. ...
Aug 03,2018
Aug 03,2018
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Ollie was on time for the viewing he was nicely presented and he was knowledgeable about the property. This was the first property I have viewed with Samuel James and I have to say the service provided far exceeds my experience from other Estate Agents ...
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Comment on agent fees
Good
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Jul 30,2018
Jul 30,2018
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Hamish was always contactable and onhand to answer any queries.When required he would be happy to travel to the property which was a massive help....
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Jul 30, 2018
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Thank you very much for your review and congratulations on your first purchase.
Samuel James ...
Jun 29,2018
Jun 29,2018
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I got a fantastic guidance and support as well as a very quick responses from the agency to smoothly and successfully complete the property purchase...
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Jul 02, 2018
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Dear Pramod,
Thank you very much for your review from all of us here.
Samuel James ...
Jun 25,2018
Jun 25,2018
0
people found
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Hamish was very helpful, co-operative and understanding.
Was regularly in touch for getting update until the deal is completed but not bothering too much with phone calls or mails.
Communication was short, informative....
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Comment on agent fees
Not applicable since no fees charged from buyer
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Jun 14,2018
Jun 14,2018
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Top quality service. Professional and friendly staff.
Ruby did a great job, helping us a lot throughout the renting process. Highly appreciate all efforts to help us moving in ASAP. Thank you Ruby!...
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Jun 18, 2018
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Dear Victor,
Thank you very much for your review.
Glad to hear your move has gone well.
Samuel James ...
May 29,2018
May 29,2018
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Fantastic friendly staff and so helpful and experienced in helping to find our ideal home. Thank you Ruby and Will xx
I highly recommend Samuel James...
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Good
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May 04,2018
May 04,2018
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Excellent estate agent. Excellent service and assist throughout the buying process. Hamis provide us with all the necessary details for the purchase. We would recommend this agent....
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May 04, 2018
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Thank you for your kind review Leon.
We hope you're move has gone well and you're settling in okay.
Samuel James ...
Apr 30,2018
Apr 30,2018
0
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All in all a good professional experience - would recommend - they have dealt with a few transactions for us and they have been stress free...
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Comment on agent fees
Market average
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Apr 25,2018
Apr 25,2018
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It was nice to encounter an estate agents who actually care about their tenants. They didn't mind that we were a mix of post graduate students and students just graduating. Too many estate agents aim to try to get as much money as they can ...
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Comment on agent fees
Were willing to adjust their fees to compete with other estate agents which was nice.
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Apr 18,2018
Apr 18,2018
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I moved to the UK had to quickly find a room before starting work the next week. Oliver and Ruby were both amazing in helping me find a place and expediting the process so I was able to move into my new place when I ...
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Comment on agent fees
Reasonable
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Apr 13,2018
Apr 13,2018
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When choosing an agent to sell our property we decided on Samuel James as they are a family run business which is always nice to see and because when we bought the property some 11 years previously they were the selling agent and we found them ...
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Comment on agent fees
Fees were generally as expected.
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Apr 11,2018
Apr 11,2018
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As a landlord I want to say Thank You very much Charlotte for all your work (and the rest of the team) getting tenants to view my property and getting them ready to moving in. Your updating emails were also much appreciated....
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Apr 11,2018
Apr 11,2018
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Charlotte is a delightful letting agent to do business with. And a lovely person to know. Charlotte gave plenty of notice re viewing appointments and was always puntual. As were Ollie, Ruby and Bruce. I am just sorry that I had to withdraw my property ...
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Comment on agent fees
Very reasonable
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Apr 04,2018
Apr 04,2018
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I had a viewing with Charlotte in two places. the 2nd I choose to live at. great service and great show round, I didn't have to wait long for a viewing at all. 5 star.
Ruby dealt with the references and Guarantor really quickly and instead ...
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good
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Apr 05, 2018
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Dear Mr Campbell,
Thank you very much for your review. We're pleased to have you as a tenant and hope you have settled in well to your new accommodation.
Many Thanks,
Samuel James ...
Mar 26,2018
Mar 26,2018
0
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Buying a house it's one of the most important things you do in your life, and makes a big difference how the journey will be getting there especially as a first time buyer like myself. At Samuel James I felt I was working as a ...
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not applicable
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Mar 26, 2018
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Dear George,
Thank you very much for your review and enjoy your new home.
Many Thanks,
Samuel James ...
Mar 24,2018
Mar 24,2018
0
people found
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I would like to say thank you to Oliver and Ruby for making the process for my move to a new place quick and easy.
From the viewing on the same day as finding the property, keeping me informed with the progress and to signing ...
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Comment on agent fees
The fees are good for the money, I was not concerned about the cost.
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Mar 26, 2018
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Dear Keith,
Fantastic to hear you've been looked after and have secured a property. Thank you for the feedback. ...
Mar 23,2018
Mar 23,2018
0
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Samuel James have managed our apartment for over 10 years. we have always been happy with their service.
Recently we engaged them to sell our apartment. There was no shortage of potential buyers and throughout the process they were always helpful and very responsive....
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Mar 26, 2018
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Dear Andy,
Thank you very much for your review and for your business over the years.
All the best,
Samuel James ...
Mar 22,2018
Mar 22,2018
0
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Hamish was always quick to help whenever i had any questions. This is an agency who clearly value their clients and i found them easy to work with....
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Mar 26, 2018
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Dear Marcus,
Customer service is one of our main priorities so its great to see this has been realised and appreciated.
All the best,
Samuel James Properties ...
Mar 21,2018
Mar 21,2018
0
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Have had a delightful experience finding my new home, Charlotte has been very attentive and available to answer any questions I may have. She has been very approachable and helpful throughout the whole process....
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Mar 22, 2018
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Dear Abigail,
Thank you very much for your kind review. Our staff pride themselves on striving for a first class service.
Kind Regards
Samuel James ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:54 PM 07/07/2017 by Sam Lee
Best Letting Agent in RG1 
Best Letting Agent in RG1 
Best Estate Agent in Reading 
