Samuel & Co
1.7/5, 12 reviews
17% recommended
100% lettings valuation accuracy
50% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 50% £425 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 7 0 0 0 0 0 3
Areas covered
Address

Unit 4, 294-310 High Street
West Bromwich
West Midlands
B70 8EN
0121 500 5111

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Fraudulent, dishonest, liars. Simple as that.......”

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Dec 05,2023
Minithumbdown
By: 'Alan'
Dec 05,2023
1 people found
this helpful
Fraudulent, dishonest, liars. Simple as that. Utter disgrace. All they care about is money....
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“Group of fraudster disgraceful ladies running......”

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Mar 31,2022
Minithumbdown
Jade
By: 'Irfan ali'
Mar 31,2022
4 people found
this helpful
Group of fraudster disgraceful ladies running west brom branch. You will be ** on several occasion for extra charges or else they will threaten to kick you out of the property....
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“Wordt Company Ever...”

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Mar 03,2022
Minithumbdown
By: 'Zoozie'
Mar 03,2022
4 people found
this helpful
They do not even deserve a 1 * if im honest. My advise to new clients think hard before you use this company. I left the property after 3 years in perfect condition i even painted it all magnolia so the new tenant would have a fresh canvas. ...
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By: Aaron Diangelo
Mar 08, 2022
View all comments (2)
Oh my gosh i had the exact same experience! they looked for any excuse to try and take my deposit, jayd even said at one point, well the landords needs to make some cut so what amount do you agree on, sam is the shoddiest crook i have met, how he runs this company i dont know, much of lying crooks the lot of them, made me mentally ill, i lost so much sleep. never ever again do i want to cross paths with the puttins of west brom. ...

“Please please please stay away from this comp......”

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Feb 27,2022
Minithumbdown
By: 'Ashk1267'
Feb 27,2022
2 people found
this helpful
Please please please stay away from this company, horrendous experience through and through, they are only after money and will support landlords even if they are wrong. They get staff to write fake positive reviews. My property had mould, leaking ceilings, damp, rats, drug needles ...
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“Don’t even bother wasting your time with this......”

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Jul 18,2021
Minithumbdown
By: 'Charlie'
Jul 18,2021
6 people found
this helpful
Don’t even bother wasting your time with this estate agents. It is my first time renting a property, so I enquired about a flat that I had seen on zoopla. The lady booked me in and I turned up to the viewing to be ...
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“Had a viewing of a property and was told to c......”

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Jul 10,2021
Minithumbdown
By: 'Georgia'
Jul 10,2021
4 people found
this helpful
Had a viewing of a property and was told to call the office if I'm interested in renting same. I called the office while I was still at the property. I was told by the lady who answered the phone that she would call me ...
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“Lovely and helpful staff. Was a tenant for ov......”

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Apr 28,2021
Minithumbup
By: 'Monica Stan'
Apr 28,2021
0 people found
this helpful
Lovely and helpful staff. Was a tenant for over 3 years. Highly recommended their services. Great communication with all staff....
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“I'm just writing to say that San did a visit ......”

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Nov 26,2020
Minithumbup
San
By: 'Henrieta'
Nov 26,2020
0 people found
this helpful
I'm just writing to say that San did a visit to us today and he was very polite and respectful with us....
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“So so rude one member of staff I'm surprised ......”

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Sep 03,2019
Minithumbdown
By: 'Sharron'
Sep 03,2019
4 people found
this helpful
So so rude one member of staff I'm surprised she is allowed to work in customer service based job no manners and definitely no people skills...
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“Avoid this agency...”

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Aug 07,2019
Minithumbdown
By: 'Christopher'
Aug 07,2019
2 people found
this helpful
Had a viewing of a property and went straight to the office to put an application in for it, to be told someone they already rent to has first refusal, seems like discrimination and why bother having viewings if your doing that. Was told if ...
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“Worst experience I ever had! Was shown a property by ......”

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Mar 05,2018
Minithumbdown
Suzie
By: 'Heinig'
Mar 05,2018
7 people found
this helpful
Worst experience I ever had! Was shown a property by an agent called Suzie, who was super friendly and even hugged me when bidding farewells. She told me she'd hold that apartment for me until I come in a few days later to pay the ...
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Comment on agent fees
-
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“I made the huge mistake of choosing a rented property ......”

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Oct 09,2017
Minithumbdown
By: 'Alice'
Oct 09,2017
8 people found
this helpful
I made the huge mistake of choosing a rented property with Samuel and Co and can only hope to stop anyone else being as foolish as we were. The company fails to follow most regulations as guided by the ombudsman, the information on their website ...
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Comment on agent fees
Extortionate
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Samuel & Co

Regional Awards won by Samuel & Co

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