Roseberry Newhouse
4.6/5, 38 reviews
95% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Roseberry Newhouse is One of Teessides best known brands and well regarded estate agents. show more Roseberry Newhouse is One of Teessides best known brands and well regarded estate agents.

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Latest Reviews

 View all Reviews 38
16th Mar 2018
reviewed by 'Norton'
“I did not enjoy my 15 month experience with Roseberry Newhouse. Roseberry newhouse insist on 3 monthly apartment checks (which is fine), ......”
8th Apr 2013
reviewed by 'Linda'
“Victoria could not have been more helpful or friendly... She made me feel at ease during a stressful time... Offered ......”
1st Feb 2013
reviewed by 'Guy'
“I was provided with a very professional and responsive service. It was great to be kept up to speed with ......”
1st Feb 2013
reviewed by 'Kris'
“Roseberry Newhouse provided an excellent service throughout. Enthusiastic, friendly approach, reliable and good communication. The few problems that were highlighted ......”
30th Jan 2013
reviewed by 'Sean'
“Courteous, persuasive (particularly when ensuring progress is kept up), patient (when dealing with difficult solicitors), and generally thoroughly professional. Highly ......”
28th Jan 2013
reviewed by 'Lucy'
“Excellent and service provided, from viewing the property to ensuring an efficient sale. Very helpful and provided advice when required. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £595 £595
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 4 1 10 0 11 1 2 0
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 00:00 - 00:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Roseberry Newhouse Branches (view all 4)
Ingleby Barwick, TS17
Stockton-on-tees, TS15
Stockton-on-tees, TS20
Stokesley, TS9

“Dodgy and Rip-off...”

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Mar 16,2018
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By: 'Norton'
Mar 16,2018
3 people found
this helpful
I did not enjoy my 15 month experience with Roseberry Newhouse. Roseberry newhouse insist on 3 monthly apartment checks (which is fine), however, these checks do not in anyway protect the tenants. When leaving the flat we were unfairly charged for a 'Pleather' sofa. The sofa in ...
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“Victoria could not have been more helpful or friendly... She ......”

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Apr 08,2013
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VICTORIA
By: 'Linda'
Apr 08,2013
0 people found
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Victoria could not have been more helpful or friendly... She made me feel at ease during a stressful time... Offered home email while on a weeks holiday.. That fell over time I had lots of questions for her to ask landlord... The personal touch was ...
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“I was provided with a very professional and responsive service. ......”

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Feb 01,2013
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Rebecca
By: 'Guy'
Feb 01,2013
0 people found
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I was provided with a very professional and responsive service. It was great to be kept up to speed with the latest status of my sale, and Rebecca went that extra mile in chasing up progress, and provided me with regular updates. I would thoroughly ...
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“Roseberry Newhouse provided an excellent service throughout. Enthusiastic, friendly approach, ......”

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Feb 01,2013
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Julie
By: 'Kris'
Feb 01,2013
0 people found
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Roseberry Newhouse provided an excellent service throughout. Enthusiastic, friendly approach, reliable and good communication. The few problems that were highlighted were quickly resolved, I would definitely use again and would recommend to buyers/ sellers....
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“Courteous, persuasive (particularly when ensuring progress is kept up), patient (......”

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Jan 30,2013
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Rebecca
By: 'Sean'
Jan 30,2013
0 people found
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Courteous, persuasive (particularly when ensuring progress is kept up), patient (when dealing with difficult solicitors), and generally thoroughly professional. Highly recommended....
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“Excellent and service provided, from viewing the property to ensuring ......”

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Jan 28,2013
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By: 'Lucy'
Jan 28,2013
0 people found
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Excellent and service provided, from viewing the property to ensuring an efficient sale. Very helpful and provided advice when required. Would definitely recommend!...
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“All staff at the Norton office of Roseberry Newhouse were ......”

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Jan 21,2013
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Julie
By: 'Janine'
Jan 21,2013
0 people found
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All staff at the Norton office of Roseberry Newhouse were excellant. I was kept updated on all viewings and feedback, when I required new photographs and advice this was dealt with promtly all advice was constructive and very helpfull. As the sale was being finalised ...
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“I have used Roseberry Newhouse to buy my home and ......”

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Jan 11,2013
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By: 'Lucy'
Jan 11,2013
0 people found
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I have used Roseberry Newhouse to buy my home and have found their service to be excellent. They are so friendly and keep you well informed at every stage of the process. I have also found them to be much more efficient than all of ...
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“We are delighted with Roseberry Newhouse. They always responded quickly ......”

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Jan 03,2013
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By: 'Claire'
Jan 03,2013
0 people found
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We are delighted with Roseberry Newhouse. They always responded quickly to emails and provided a quick and reliable service. We have been very impressed and would highly recommend them to others....
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“The house I had to sell was my mothers who ......”

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Dec 19,2012
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By: 'Elinor'
Dec 19,2012
0 people found
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The house I had to sell was my mothers who died in 2011. I lost two Buyers and then successfully sold to the third. Over the months there were certain issues that had arisen and I was thankful for the advice given. I felt sometimes that ...
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“A truely first class and very professional service from all ......”

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Nov 21,2012
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Sophie
By: 'David'
Nov 21,2012
0 people found
this helpful
A truely first class and very professional service from all members of staff at the Yarm Roseberry Newhouse branch during the process of selling our house in Nov 2012. Most dealing were with Sophie who was flexible, patient and not at all pushy once we started ...
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“I have used Roseberry Newhouse for many years to rent ......”

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Nov 16,2012
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CLAIRE
By: 'C'
Nov 16,2012
0 people found
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I have used Roseberry Newhouse for many years to rent out my property and would not hesitate to recommend them. Claire has always been extremely helpful with any queries I have had and provided an excellent service from start to finish....
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“Roseberry Newhouse helped put together excellent, eye catching sales literature ......”

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Nov 13,2012
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Dee
By: 'Shaw'
Nov 13,2012
0 people found
this helpful
Roseberry Newhouse helped put together excellent, eye catching sales literature to show off the refurbishment of our 1850 listed school building - it really did look like something from Grand Designs. They also organised an open day that was very well advertised and very well attended ...
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“The team were excellent, and I felt from the first ......”

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Nov 05,2012
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Philip
By: 'Marie'
Nov 05,2012
0 people found
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The team were excellent, and I felt from the first visit when Phillip valued my property they would be focussed on selling my house. Always got feedback from viewiings, and the team were flexible when showing prospective buyers round my property. The monthly report on ...
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By: John
Nov 06, 2012
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Thank you for taking the time to review our services. Your comments are much appreciated and we look forward to being of service to you again in the future. John Newhouse ...

“Zoe and Sophie handled the purchase of this property with ......”

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Nov 05,2012
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Zoe
By: 'Sylvia'
Nov 05,2012
0 people found
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Zoe and Sophie handled the purchase of this property with quiet, friendly efficiency. They handled any requests for information which we were a little too embarassed to ask and never once made us feel that we're fussing....
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By: John
Nov 06, 2012
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Thank you for taking the time to review our services. Your comments are much appreciated and we look forward to being of service to you again in the future. John Newhouse ...

“Excellent service from start to finish of my house purchase. ......”

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Nov 05,2012
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Sophie
By: 'SH'
Nov 05,2012
0 people found
this helpful
Excellent service from start to finish of my house purchase. Nothing was too much trouble, especially when dealing with Sophie - who chased up all my queries (of which there were many!!) Highly reccomended...
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By: John
Nov 06, 2012
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Thank you for taking the time to review our services. Your comments are much appreciated and we look forward to being of service to you again in the future. John Newhouse ...

“Excellent job Well done good clear communication and responsive when ......”

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Nov 05,2012
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By: 'Tariq'
Nov 05,2012
0 people found
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Excellent job Well done good clear communication and responsive when required. Its a stressful experience at best so a good line of communication is essential and they provided the best....
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By: John
Nov 06, 2012
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Thank you for taking the time to review our services. Your comments are much appreciated and we look forward to being of service to you again in the future. John Newhouse ...

“I have used Roseberry Newhouse since November 2011 for our rental ......”

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Nov 05,2012
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VICTORIA
By: 'Annette'
Nov 05,2012
0 people found
this helpful
I have used Roseberry Newhouse since November 2011 for our rental property. The service is always excellent and any queries are always answered promptly and very professionally. It is peace of mind as a landlord to know that your property is in good hands and looked ...
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“Over the course of dealing with the team at Yarm ......”

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Nov 04,2012
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By: 'LMW'
Nov 04,2012
0 people found
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Over the course of dealing with the team at Yarm my expectations have been exceeded. From general dealings on the telephone to the finer details of finalising the let. An efficient service coupled with a very helpful, polite, friendly team has made the whole process ...
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“Both Rory and Victoria were very responsive and helpful. They ......”

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Nov 01,2012
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Rory
By: 'Sue'
Nov 01,2012
0 people found
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Both Rory and Victoria were very responsive and helpful. They offered advice and answered questions Both kept in touch during search for tenant and always followed visit with feedback - we did not need to chase. Both were pleasant and my experience of Roseberry Newhouse ...
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“I've been a tenant through Roseberry Newhouse for nearly 2 and ......”

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Nov 01,2012
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By: 'Joanne'
Nov 01,2012
0 people found
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I've been a tenant through Roseberry Newhouse for nearly 2 and a half years now and since Victoria joined the team my husband and I have noticed, and been grateful for, a significant improvement in customer service and even just basic communication. Our property is Grade ...
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“Claire was very helpful in explaining the letting process and ......”

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Oct 23,2012
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CLAIRE
By: 'Helen'
Oct 23,2012
0 people found
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Claire was very helpful in explaining the letting process and ensuring I was familiar with the appliances in the property....
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“I worked in Yarm for many years before retiring three ......”

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Oct 20,2012
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VICTORIA
By: 'Ann'
Oct 20,2012
0 people found
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I worked in Yarm for many years before retiring three years ago. Through my work I was in contact with most Agents in this area. I always found Roseberry Newhouse excellent to deal with and thought if I needed an Agent they would be my ...
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“Having never been a landlord before, Rory gave a comprehensive ......”

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Oct 11,2012
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Rory
By: 'Neal'
Oct 11,2012
0 people found
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Having never been a landlord before, Rory gave a comprehensive overview of the whole process and provided answers to 101 "what if" scenarios! This ultimately made my decision in choosing Roseberry Newhouse.He kept me updated throughout the process and was prompt in returning all calls. ...
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“From the start, Roseberry Newhouse adopted a very positive approach ......”

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Oct 09,2012
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Philip
By: 'Doug'
Oct 09,2012
1 people found
this helpful
From the start, Roseberry Newhouse adopted a very positive approach to the sale. When at first there was a smaller hit rate than expected, they enhanced the profile and introduced a property passport. This led to an immediate response and 3 viewings within a month. Being ...
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By: John
Nov 06, 2012
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Thank you for taking the time to review our services. Your comments are much appreciated and we look forward to being of service to you again in the future. John Newhouse ...

“We are landlords of a couple of properties and did ......”

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Oct 09,2012
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By: 'Tom'
Oct 09,2012
0 people found
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We are landlords of a couple of properties and did not use an "agent" when we began leasing our first house. For seven years we dealt with the tenants ( the same tenants) directly and arguably developed a good relationship with them. This is the key.......
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“We were very pleased with the prompt and efficient service ......”

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Oct 04,2012
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Julie
By: 'Excellent'
Oct 04,2012
1 people found
this helpful
We were very pleased with the prompt and efficient service delivered byJulie and her colleagues at Roseberry Newhouse when we made this purchase. Very helpful, very knowledgeable, and very on-the -ball. Many thanks...
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“The team at Roseberry Newhouse were fantastic and extremely helpful ......”

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Oct 03,2012
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Sophie
By: 'Sarah'
Oct 03,2012
0 people found
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The team at Roseberry Newhouse were fantastic and extremely helpful throughout the purchase of our property. We would highly recommend them....
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“We own 4 The Courtyard.Last year we asked Roseberry Newhouse ......”

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Sep 27,2012
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VICTORIA
By: 'C.S.DAVIES'
Sep 27,2012
0 people found
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We own 4 The Courtyard.Last year we asked Roseberry Newhouse to rent it out. They found tenants almost immediately and the tenants were perfect. It was totally stress free and the ladies from Roseberry were perfect ! If I was giving stars the ladies would receive ...
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“I have used Roseberry Newhouse to let and manage my ......”

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Sep 27,2012
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By: 'Labonte'
Sep 27,2012
0 people found
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I have used Roseberry Newhouse to let and manage my property for many years now. During this time i have found them to be very professional in there roles, always helping and advising me on any issues or concerns that i have came across. I ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Roseberry Newhouse

Regional Awards won by Roseberry Newhouse

Individual Branch Awards

Stockton-on-Tees, TS15

Stockton-on-Tees, TS20


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