Romans
4.1/5, 1814 reviews
83% recommended
70% sales valuation accuracy
85% sales fee satisfaction
54% lettings valuation accuracy
42% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 1814
2nd Oct 2024
reviewed by 'Eduardo'
“I am delighted to give Charlotte Walker a 5-star review for her outstanding leadership and exceptional service. Her professionalism and ......”
30th Sep 2024
reviewed by 'Nick Sharma'
“Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested ......”
23rd Sep 2024
reviewed by 'Ram'
“Terrible company! They spam you with emails and are very unprofessional. Stay away....”
29th Aug 2024
reviewed by 'Miserable.'
“Awful company. Take advantage of disabled renters and do not clean property prior to entry. Can't seem to supply me ......”
22nd Jul 2024
reviewed by 'Jordan'
“Very disappointed and feeling scammed after my experience with this agency!I made an offer for a property, they assured ......”
19th Jun 2024
reviewed by 'Paul'
“Threatened firstly with you have to take their zero deposit scheme or the landlord won't accept you.When we moved ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 85% £34,000 £730,000
Lettings 54% 42% £500 £2,995
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
441 39 513 185 302 22 163 13 78 58
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Romans Branches (view all 37)
Aldershot, GU11
Basingstoke, RG21
Bath, BA1
Bracknell, RG12
Bristol, BS8
Bromsgrove, B60
Burnham, SL1
Camberley, GU15

“We viewed a property in Reading with Romans and initially ......”

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Oct 01,2009
Minithumbdown
By: 'superted187'
Oct 01,2009
0 people found
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We viewed a property in Reading with Romans and initially decided to Let it out. We decided not to as we were put off by Roman's various fees and charges, which we have since discovered are among the highest in the area. Our advice - ...
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“I am not at all surprised by the negative comments ......”

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Sep 13,2009
Minithumbdown
By: 'Roge'
Sep 13,2009
0 people found
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I am not at all surprised by the negative comments about Romans, they are by far the worst agent in the area. They may look good from the outside, but once you've signed on the dotted line it all goes down the drain. They use ...
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“Stay away from Romans. They use appalling tactics and are ......”

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Sep 09,2009
Minithumbdown
By: 'oohtaboo'
Sep 09,2009
0 people found
this helpful
Stay away from Romans. They use appalling tactics and are terrible liars, doing their best to speak so loud and fast on the phone so that you can't get a word in! Saw a house through them, offered full asking price..fairly sure they have ...
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“I used Romans to rent a property in 2007. The first ......”

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Aug 24,2009
Minithumbup
By: 'Stef'
Aug 24,2009
0 people found
this helpful
I used Romans to rent a property in 2007. The first property we viewed, we fell in love with so put down a holding deposit. However the landlord (not romans) pulled out at the last minute but Romans found us another suitable property less than 24 hours ...
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By: pache
Feb 19, 2010
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I get the feeling that this was posted by Romans. ...

“My problems started after I asked Romans to take over ......”

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Aug 20,2009
Minithumbdown
By: 'Do'
Aug 20,2009
0 people found
this helpful
My problems started after I asked Romans to take over fully managed services of my property. They clearly have too many properties to look after per person (I have since found out they have 200+ properties per property manager) as response times were terrible, maintenance was ...
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“Romans Yateley "Live auction!": These guys asked me to increase ......”

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Aug 17,2009
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By: 'Digusting'
Aug 17,2009
0 people found
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Romans Yateley "Live auction!": These guys asked me to increase my offer 5 times using it to intice an auction / bidding war between other interested parties to get closer to asking price. While I had the offer(s) in ( and all this bidding was going on) ...
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“I'd rather live in my own sick than deal with ......”

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Aug 17,2009
Minithumbdown
By: 'What'
Aug 17,2009
1 people found
this helpful
I'd rather live in my own sick than deal with these money grabbing ******** again. I'm in the middle of writing an official complaint to the Office of fair trading due to their underhand tactics. They want ...
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“Absolutely terrible. Excuse after excuse IF they answer the phone. ......”

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Aug 07,2009
Minithumbdown
By: 'Rob'
Aug 07,2009
0 people found
this helpful
Absolutely terrible. Excuse after excuse IF they answer the phone. The best/worst one was when selling my second home they tried to sell the home I was in! No response, had to go directly to the solictor to get it fixed. Extremely rude and ...
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“I used Romans Bracknell to try to sell our property, ......”

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Jul 28,2009
Minithumbdown
By: 'Clean'
Jul 28,2009
0 people found
this helpful
I used Romans Bracknell to try to sell our property, in the contracted term we had very little viewing, the ones we did have, we were told the people could afford, but often the buyer would state on viewing they were only thinking upto a ...
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“This specifically relates to Romans in Bracknell. They continue to ......”

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Jun 25,2009
Minithumbdown
By: 'stripeyrache'
Jun 25,2009
1 people found
this helpful
This specifically relates to Romans in Bracknell. They continue to advertise properties for ages after they've had offers accepted or even been sold, they don't mention anywhere that it is Sold STC like other agents in the area do. When looking to buy I phoned ...
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“...”

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Jun 15,2009
Minithumbdown
By: 'TOpcat'
Jun 15,2009
0 people found
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...
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“Was on with them for months and couldn't sell, kept ......”

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May 28,2009
Minithumbdown
By: 'UNHAPPY'
May 28,2009
0 people found
this helpful
Was on with them for months and couldn't sell, kept saying drop the price drop the price and was then rude when i picked the keys up to give it to another agent. To top it all off left my front door unlcoked. STEER CLEAR....
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“My first dealings with Romans was when I informed the ......”

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May 12,2009
Minithumbdown
By: 'tasha4340'
May 12,2009
2 people found
this helpful
My first dealings with Romans was when I informed the estate agents that I would be vacating my rented property. 3 weeks later I was advised that I needed to be at the property at a certain time as they had a viewing and did't have ...
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“There's no real point to go over the details - ......”

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May 07,2009
Minithumbdown
By: 'Baggy'
May 07,2009
1 people found
this helpful
There's no real point to go over the details - so many people here seem to have had the same experience with this crowd over and over again. They don't care about you. They don't care about your property and they don't care about your ...
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“This review is for the Sandhurst branch (I should think ......”

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Apr 22,2009
Minithumbdown
By: 'another_romans_victim'
Apr 22,2009
2 people found
this helpful
This review is for the Sandhurst branch (I should think it'll be all the same for others). They have been bugging me for months trying to get me to go with them but their 2% +VAT fees were way too high. They were in no mood ...
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“After leaving University I have rented a number of properties ......”

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Apr 14,2009
Minithumbdown
By: 'Orlando'
Apr 14,2009
0 people found
this helpful
After leaving University I have rented a number of properties through numerous agents and Romans were by far the worst of them all. During my time in the property managed by Romans my deposit had numerous deductions taken from it without any notification whatsoever, moreover ...
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“If you would like someone to be rude and obnoxious ......”

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Apr 06,2009
Minithumbdown
By: 'Little'
Apr 06,2009
0 people found
this helpful
If you would like someone to be rude and obnoxious to you over the phone I would recommend phoning Romans! I don't think any of them know what good customer service is....
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“Very unethical company, did not remove the property off the ......”

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Mar 18,2009
Minithumbdown
By: 'Raju'
Mar 18,2009
0 people found
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Very unethical company, did not remove the property off the market when accepting our offer (for over 6 weeks) now they tell me they have a better offer.... Seemed dubios from the start and just kept us hanging....
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By: Brucetta
Mar 18, 2009
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sounds familiar! They did exactly the same to me. ...

“...”

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Mar 17,2009
Minithumbdown
By: 'VG'
Mar 17,2009
0 people found
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...
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“WHERE DO I START!!! This estate agent prioritises making money ......”

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Feb 20,2009
Minithumbdown
By: 'jenb'
Feb 20,2009
0 people found
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WHERE DO I START!!! This estate agent prioritises making money for Romans over looking after the customer and their property. I used them for 18months before transferring to Village Properties who have been EXCELLENT. I have had to seek compensation twice from Romans for (1) not ...
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“My tenant mistakenly sent his notice to Romans in Tilehurst ......”

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Feb 16,2009
Minithumbdown
By: 'KateJS'
Feb 16,2009
0 people found
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My tenant mistakenly sent his notice to Romans in Tilehurst instead of to me (I only had them for tenant-finding). Not only did they not phone me to tell me that they had received it, but when challenged about it they lied about the date ...
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By: blackcatgirl
Oct 14, 2010
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They get backhanders from "Spark Energy" ...

“Useless! No communication, unhelpful and many staff rude, obviously they ......”

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Dec 09,2008
Minithumbdown
By: 'Brucetta'
Dec 09,2008
0 people found
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Useless! No communication, unhelpful and many staff rude, obviously they dont need sales! Would never consider buying from again. ...
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“Delighted with the sandhurst office, sold my house in a ......”

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Oct 11,2008
Minithumbup
By: 'happyhousehunter'
Oct 11,2008
0 people found
this helpful
Delighted with the sandhurst office, sold my house in a very tough market by offering the right advise on price and sale by open house which in all my years of buying and selling hadnever been offered before. Will use them again. ...
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By: A Real Estate Agent
Apr 20, 2009
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Ha Ha, Google the coded IP Address of Happy House Hunter & you get a terrible review of Richard Worth that then compliments Romans. Great Stuff Mr Romans member of staff !!!!!!!!!!!!!! ...

“I sold two properties now through Romans Estate Agents in ......”

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Sep 29,2008
Minithumbup
By: 'cubicle2'
Sep 29,2008
0 people found
this helpful
I sold two properties now through Romans Estate Agents in Fleet and found the service extemely helpful. Jonathan in particular was a great help throughout my sales and will be recommending them....
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“Fab! We have used Roman's twice, when buying and selling ......”

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Sep 29,2008
Minithumbup
By: 'Lorraine'
Sep 29,2008
0 people found
this helpful
Fab! We have used Roman's twice, when buying and selling our first house and buying our current house. The guys there are all so helpful and can't do enough for you, they didn't push us to make decisions, they only showed us houses that were ...
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By: jenb
Feb 20, 2009
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Can't believe this review would be about Romans in Reading or Tilehurst as they are ABSOLUTELY USELESS and caused me a LOT of pain: which Romans office did you deal with? ...

“I brought my first property using Romans and I was ......”

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Sep 29,2008
Minithumbup
By: 'Neil'
Sep 29,2008
0 people found
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I brought my first property using Romans and I was very impressed with the whole service. I also used their conveyancing service which I found excellent. At every stage of the process I received email and text updates and I felt confident that they were ...
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“ I have bought and sold several houses over the last ......”

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Sep 26,2008
Minithumbup
By: 'sarah'
Sep 26,2008
0 people found
this helpful
I have bought and sold several houses over the last few years and have been more than happy with romans, i will use them in the future , and will continue to reccomend them to others....
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“Had more for sale than anyone else and were very ......”

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Sep 05,2008
Minithumbup
By: 'Adam'
Sep 05,2008
0 people found
this helpful
Had more for sale than anyone else and were very polite and helpful certainly thebest in the area we were looking...
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“Absolutely disgraceful tenancy charges!! We had two seperate viewings in ......”

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Jul 14,2008
Minithumbdown
By: 'James'
Jul 14,2008
1 people found
this helpful
Absolutely disgraceful tenancy charges!! We had two seperate viewings in the Reading area and on both occasions the agent, knew next to nothing about the properties! The landlord of the second property did all the work for the agent. The real killer though was being ...
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By: topcat
Jun 15, 2009
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Agree with this comment on the charges. We had 12 days too and it comes to a lot of cash for doing checks that they happily informed me were completed by Monday lunchtime (following my signature on Saturday 3pm)! There is an outrageous fee for extending the tenancy too of over ...

“Romans do nothing to change the bad impression that many ......”

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Jun 30,2008
Minithumbdown
By: 'CB'
Jun 30,2008
1 people found
this helpful
Romans do nothing to change the bad impression that many people have of estate agents. They employ dubious tactics in order to win the work initially, talking up their services and being overly optimistic on pricing and selling strategy, only to recommend substantial (10%) recommendations for ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Romans

Regional Awards won by Romans

Individual Branch Awards

Bath, BA1

Basingstoke, RG21

Bristol, BS8



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