Romans
4.1/5, 1814 reviews
83% recommended
70% sales valuation accuracy
85% sales fee satisfaction
54% lettings valuation accuracy
42% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 1814
2nd Oct 2024
reviewed by 'Eduardo'
“I am delighted to give Charlotte Walker a 5-star review for her outstanding leadership and exceptional service. Her professionalism and ......”
30th Sep 2024
reviewed by 'Nick Sharma'
“Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested ......”
23rd Sep 2024
reviewed by 'Ram'
“Terrible company! They spam you with emails and are very unprofessional. Stay away....”
29th Aug 2024
reviewed by 'Miserable.'
“Awful company. Take advantage of disabled renters and do not clean property prior to entry. Can't seem to supply me ......”
22nd Jul 2024
reviewed by 'Jordan'
“Very disappointed and feeling scammed after my experience with this agency!I made an offer for a property, they assured ......”
19th Jun 2024
reviewed by 'Paul'
“Threatened firstly with you have to take their zero deposit scheme or the landlord won't accept you.When we moved ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 85% £34,000 £730,000
Lettings 54% 42% £500 £2,995
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
441 39 513 185 302 22 163 13 78 58
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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ARLA TPOS Sales TPOS Lettings TPOS
Rankings
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Estate agents
Letting agents
Latest Properties

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Romans Branches (view all 37)
Aldershot, GU11
Basingstoke, RG21
Bath, BA1
Bracknell, RG12
Bristol, BS8
Bromsgrove, B60
Burnham, SL1
Camberley, GU15

“I had a really good experience through Romans selling my ......”

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Oct 04,2011
Minithumbup
By: 'Humphrey'
Oct 04,2011
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I had a really good experience through Romans selling my property. My sale was looked after by their Frimley department who were always contactable, they were happy to do all the viewings and i always got feedback from every viewing which i havnt always had ...
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“Romans were the third estate agents based in Fleet that ......”

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Oct 04,2011
Minithumbup
By: 'Mike'
Oct 04,2011
0 people found
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Romans were the third estate agents based in Fleet that we used on a sole-agency basis and the company that actually sold the house. The sale was within the intial period on the contract we had with them. The staff in the Fleet office were ...
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“I was not served by one agent, but the team. ......”

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Oct 03,2011
Minithumbup
By: 'Basingstoke'
Oct 03,2011
0 people found
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I was not served by one agent, but the team. They were very organised, and knowledgable about the procedures and what we had to expect before we moved in. If there was any downside, sometimes agents need to come by for an inspection and they ...
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“From the very beginning I found Romans to be very ......”

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Oct 03,2011
Minithumbup
By: 'Mark'
Oct 03,2011
0 people found
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From the very beginning I found Romans to be very professional and found Richard's detailed understanding of the letting market very reassuring. Even when we decided to put of renting our property for a few months, Richard still stayed in contact and when we eventually ...
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“I cannot fault this agency. First class service, very helpful ......”

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Oct 03,2011
Minithumbup
By: 'LYNNE'
Oct 03,2011
0 people found
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I cannot fault this agency. First class service, very helpful and friendly staff. They sold my house right away....
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“Although I Romans didn't let my property on this occasion, ......”

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Oct 03,2011
Minithumbup
By: 'olisim02'
Oct 03,2011
0 people found
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Although I Romans didn't let my property on this occasion, the service that I received, particulalry from Richard Chambers, was outstanding. Richard was very knowledgeable and I wouldn't hesitate to recommend him....
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“I would like to give Richard Chambers a fantastic review ......”

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Oct 03,2011
Minithumbup
By: 'HB'
Oct 03,2011
0 people found
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I would like to give Richard Chambers a fantastic review especially as I have dealt with various letting agents over the last 15 years, Richard has been absolutely superb with his level of service ranging from viewing and finding very good tenants to professional legal advise ...
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“With specific regard to Kelly Saunders. I always found her ......”

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Oct 02,2011
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Kelly
By: 'alan'
Oct 02,2011
0 people found
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With specific regard to Kelly Saunders. I always found her very professional, organised & efficient. She was always extremely helpful, even with issues that were not necessarily within her remit. She was a pleasure to deal with always, with a great personality & is a credit to ...
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What agent could do to change your mind?
As I have already explained above the problem lies within the attitude of the management within your Head office in the Road Research building, who I have found unhelpful with a superior type attitude. Also as previously stated my rating is only 5 for Kelly, for the local management I have referred to it is 0
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“I would recommend Romans Estate Agents to any of my ......”

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Oct 02,2011
Minithumbup
By: 'Cathy'
Oct 02,2011
0 people found
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I would recommend Romans Estate Agents to any of my friends, especially Michael Wilson who guided us through the process with such calmnness and total professionalism. Mike was very careful to only show us properties which matched our search criteria and didn't waste our time ...
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“Romans have now been looking after my properties on a ......”

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Oct 01,2011
Minithumbup
By: 'Chris'
Oct 01,2011
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Romans have now been looking after my properties on a fully managed basis for 11 years. It all works so seamlessly and I highly recommend their services to anyone. The best part of it is being able to walk into an office (Bracknell branch) and talk ...
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“Very professional and efficient service provided from the initial appraisal ......”

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Sep 30,2011
Minithumbup
By: 'S.Price'
Sep 30,2011
0 people found
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Very professional and efficient service provided from the initial appraisal right through to the tenant moving in. Any problems that have arisen during the tenancy have been dealt with promptly and to the satisfaction of all parties. I wouldn't hesitate to recomend Romans lettings to ...
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“We have dealt with Romans almost since the start of ......”

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Sep 30,2011
Minithumbup
By: 'Forum'
Sep 30,2011
0 people found
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We have dealt with Romans almost since the start of the company moving into lettings.Romans have concluded hundreds of lets for us in both residential and also commercial properties. Romans invest in ongoing training for their staff and are a big enough company to ...
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“Romans Lettings service is exceptional. Staff are very friendly and ......”

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Sep 30,2011
Minithumbup
By: 'Jason'
Sep 30,2011
0 people found
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Romans Lettings service is exceptional. Staff are very friendly and courteous, always informative and fantastically responsive to all requests. I am extremely satisfied with my dealings with the assistant manager, Richard and his colleagues Carl and Alex, they are all genuine, honest and trustworthy. I ...
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“Having been unsuccessful in selling our flat at a viable ......”

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Sep 30,2011
Minithumbup
By: 'Ali'
Sep 30,2011
0 people found
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Having been unsuccessful in selling our flat at a viable price the Sales team recommended we speak to the Lettings Team. After meeting the Lettings Manager, Matthew Pulford, we felt more confident about becoming Landlords. Matthew took us through the Lettings service packages in a ...
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“Very good service - buyer found very quickly and sale ......”

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Sep 29,2011
Minithumbup
By: 'LC'
Sep 29,2011
0 people found
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Very good service - buyer found very quickly and sale went through as quickly as possible. Fees slightly higher than other agents but Romans were very good. Communication was good although I did have to chase a bit for updates. Woudl defintily recommend and use ...
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“I had some issues with my reference check which has ......”

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Sep 29,2011
Minithumbup
By: 'Nics'
Sep 29,2011
0 people found
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I had some issues with my reference check which has taken a month to resolve. Carl and Richard have ben extremely patient while I get everything sorted and have kept the landlady updated to reaassure her that everything is being worked on to get the ...
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“My agent miss emma shewring is very helpful in every ......”

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Sep 29,2011
Minithumbup
By: 'Tracy'
Sep 29,2011
0 people found
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My agent miss emma shewring is very helpful in every way possible she on the ball always returns my calls no matter how small the query might be .Emma is alway polite and go the extra mile to help ....
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“i would like to thank scott and the team for ......”

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Sep 29,2011
Minithumbup
By: 'john'
Sep 29,2011
0 people found
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i would like to thank scott and the team for the help and effort in selling my property they provided a first class service from start to finish they say moving house is one of the most stressful things but i found this not the ...
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“i would like to thank scott and the team at ......”

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Sep 29,2011
Minithumbup
By: 'john'
Sep 29,2011
0 people found
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i would like to thank scott and the team at aldershot for the smooth sale of my flat scott was always in contact with me from start to finish to help with all enquires and to help out where he could i liked using romans ...
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“Handled the marketing of our property extremely well and managed ......”

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Sep 29,2011
Minithumbup
By: 'Levey'
Sep 29,2011
0 people found
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Handled the marketing of our property extremely well and managed the viewings with very little (if any) disruption to our normal day. Kept us appraised of movement in the market (both generally and in the surrounding area for 'like' properties) with excellent feedback from viewings / ...
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By: Katie
Oct 10, 2011
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We have been happy with the service we received from Romans. They arranged a good number of viewings for our property. They have been good at communicating and keeping us in the loop so we knew what was happening with our sale and purchase ...

“We used Romans again for the re-let of our flat ......”

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Sep 28,2011
Minithumbup
By: 'Gary'
Sep 28,2011
0 people found
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We used Romans again for the re-let of our flat after our tenants gave notice to move out. Everyone we've dealt with at Romans conducts themselves in a very professional and efficient manner, in particular Chris Ward and Catherine in the Bracknell Lettings department. They ...
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“We are very delighted with the service offered by Romans. ......”

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Sep 28,2011
Minithumbup
By: 'Mr'
Sep 28,2011
0 people found
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We are very delighted with the service offered by Romans. Richard is very courteous, professional and has always been willing to help. He is proactive in dealing with issues and has always kept us informed of the progress. This is the first time that we ...
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“Excellent customer service recieved form the Lettings team. Any issues ......”

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Sep 28,2011
Minithumbup
By: 'k72frog'
Sep 28,2011
0 people found
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Excellent customer service recieved form the Lettings team. Any issues were quickly and professionally dealt and exceeded my expectations...
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“Very helpful and efficient team at the Lower Earley Branch ......”

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Sep 28,2011
Minithumbup
By: 'N'
Sep 28,2011
0 people found
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Very helpful and efficient team at the Lower Earley Branch of Romans, calls and emails always responded to very quickly, questions always answered. Tenants found for my property and all set in motion very quickly. I would definitely recommend Romans....
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“I knew it was a tough time to sell my ......”

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Sep 28,2011
Minithumbup
By: 'Miss'
Sep 28,2011
0 people found
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I knew it was a tough time to sell my property, however the Romans team pulled out all the stops to secure me a buyer. They made regular contact with me throughout the transaction which I found to be most reassuring. I have and would ...
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“I have worked with Louis d'Espagnac from Romans on the ......”

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Sep 28,2011
Minithumbup
By: 'Almir'
Sep 28,2011
0 people found
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I have worked with Louis d'Espagnac from Romans on the sale of my home. I found the services to have been exceptionally good. Louis is a true professional. Everything that the said he would do he did. My expectations which were already high to start ...
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“I wish I've never used them. Moving in and signing ......”

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Sep 28,2011
Minithumbdown
By: 'Dissapointed'
Sep 28,2011
1 people found
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I wish I've never used them. Moving in and signing contract very smooth because they had to make money but moving out was a nightmare. First of all they charged us over £200 for cleaning services. We rented 2 bed flat! In my previous 7 bedroom house I ...
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What agent could do to change your mind?
Bullet points are the best: -answer my phone calls -return my calls -reply to my email -be consistent in prices (price for cleaning in 7 bedroom house ‚£100, for 2 bedroom flat ‚£200) -don't ever get to the situation where I need to call head office 6 times to get the answers I need Even if they will improve on that I won't use them again anyway, useless.
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“I wish I've never used them. Moving in and signing ......”

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Sep 28,2011
Minithumbdown
By: 'Dissapointed'
Sep 28,2011
0 people found
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I wish I've never used them. Moving in and signing contract very smooth because they had to make money but moving out was a nightmare. First of all they charged us over £200 for cleaning services. We rented 2 bed flat! In my previous 7 bedroom house I ...
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What agent could do to change your mind?
Bullet points are the best: -answer my phone calls -return my calls -reply to my email -be consistent in prices (price for cleaning in 7 bedroom house ‚£100, for 2 bedroom flat ‚£200) -don't ever get to the situation where I need to call head office 6 times to get the answers I need Even if they will improve on that I won't use them again anyway, useless.
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“My Husband and I purchased a property in Caversham through ......”

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Sep 27,2011
Minithumbup
By: 'Alison'
Sep 27,2011
0 people found
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My Husband and I purchased a property in Caversham through the Romans branch in Caversham. We both found Alun to be excellent. He kept a good level of communication throughout the process, assisted by the move manager Paula once the sale was agreed. We were ...
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“We have used a few agents in the past and ......”

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Sep 27,2011
Minithumbup
By: 'Mark'
Sep 27,2011
0 people found
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We have used a few agents in the past and Romans were by far the most professional and consistent agent we have come across. They were realistic about our selling price and set our expectations for the get go. House sold on the first viewing ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Romans

Regional Awards won by Romans

Individual Branch Awards

Bath, BA1

Basingstoke, RG21

Bristol, BS8



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