Romans
4.1/5, 1814 reviews
83% recommended
70% sales valuation accuracy
85% sales fee satisfaction
54% lettings valuation accuracy
42% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1814
2nd Oct 2024
reviewed by 'Eduardo'
“I am delighted to give Charlotte Walker a 5-star review for her outstanding leadership and exceptional service. Her professionalism and ......”
30th Sep 2024
reviewed by 'Nick Sharma'
“Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested ......”
23rd Sep 2024
reviewed by 'Ram'
“Terrible company! They spam you with emails and are very unprofessional. Stay away....”
29th Aug 2024
reviewed by 'Miserable.'
“Awful company. Take advantage of disabled renters and do not clean property prior to entry. Can't seem to supply me ......”
22nd Jul 2024
reviewed by 'Jordan'
“Very disappointed and feeling scammed after my experience with this agency!I made an offer for a property, they assured ......”
19th Jun 2024
reviewed by 'Paul'
“Threatened firstly with you have to take their zero deposit scheme or the landlord won't accept you.When we moved ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 85% £34,000 £730,000
Lettings 54% 42% £500 £2,995
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
441 39 513 185 302 22 163 13 78 58
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Romans Branches (view all 37)
Aldershot, GU11
Basingstoke, RG21
Bath, BA1
Bracknell, RG12
Bristol, BS8
Bromsgrove, B60
Burnham, SL1
Camberley, GU15

“Romans now manage the lettings work for four properties that ......”

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Oct 11,2011
Minithumbup
By: 'Carl'
Oct 11,2011
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Romans now manage the lettings work for four properties that my wife and I own in Reading. They were selected because of the professional service they offer at a competitive charge. We disd evaluate other lettings agents but Romans were clearly the best service available ...
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“I felt that i had to write about my experience ......”

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Oct 10,2011
Minithumbup
By: 'michael'
Oct 10,2011
0 people found
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I felt that i had to write about my experience selling our home through Romans estate agency in Sandhurst. From the moment i first entered the Romans shop i was welcomed by a friendly and knowledgable agent who made us feel at ease and i ...
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“This was my first rented property and Romans have been ......”

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Oct 10,2011
Minithumbup
By: 'My'
Oct 10,2011
0 people found
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This was my first rented property and Romans have been very helpful throughout the tenancy. If I had any problems they would resolve them quickly and efficiently....
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“Romans were recommended to us through a member of the ......”

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Oct 10,2011
Minithumbup
By: 'j'
Oct 10,2011
0 people found
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Romans were recommended to us through a member of the family that had a very positive experience with them. We give top marks to Romans for our quick sale as we sold within a two weeks of going on the market. The market appraisal was ...
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“Our agent (Katie Kingham) was very efficient at responding to ......”

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Oct 09,2011
Minithumbup
By: 'Katie'
Oct 09,2011
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Our agent (Katie Kingham) was very efficient at responding to our questions about the property and had good communication with the landlady. We are very happy with the property and would use Romans again....
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“Katie was very helpful throughout the whole process and helped ......”

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Oct 09,2011
Minithumbup
By: 'Camilla'
Oct 09,2011
0 people found
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Katie was very helpful throughout the whole process and helped out even in very tough situations when references didn't come in in time and KeySafe handed over to her. She also helped to understand the process so we as not native speaking people had a ...
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“The review above states it was for Romans which I ......”

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Oct 07,2011
Minithumbup
By: 'Danny'
Oct 07,2011
0 people found
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The review above states it was for Romans which I consider 4 stars, but on a more personal note I would give 5 stars to the branches Assistant Manager, Chris Ward. Chris arranged our initial viewing, met us at the property on time, gave a friendly and ...
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“I would particularly like to recommend Paula Thomson and George ......”

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Oct 07,2011
Minithumbup
By: 'scarfie'
Oct 07,2011
0 people found
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I would particularly like to recommend Paula Thomson and George Steedman who have both been professional, courteous and extremely helpful with the purchase of our house. It has never been a straightforward process, but Paula has helped tie together communication with the various solicitors - ...
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“Happily leave feedback for the Romans, Bracknell Office. Our lettings ......”

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Oct 07,2011
Minithumbup
By: 'Dolina'
Oct 07,2011
0 people found
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Happily leave feedback for the Romans, Bracknell Office. Our lettings agent was Catherine Clarke. She was very helpful and friendly. She took the time to clearly explain all the charges involved in renting and what they were for. Also her and Sally Perchard were very ...
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“I recently sold my property via Romans of Caversham and ......”

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Oct 07,2011
Minithumbup
By: 'Happy'
Oct 07,2011
0 people found
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I recently sold my property via Romans of Caversham and felt that I should write this review because from the initial valuation appointment when Alun visited me and gave me the price and discussed how Romans were different from the other agents in the area, ...
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“My wife and I found the staff to be helpful ......”

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Oct 06,2011
Minithumbup
By: 'Peter'
Oct 06,2011
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My wife and I found the staff to be helpful and efficient throughout what ultimately became a rather fraught transaction!...
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“We relocated in February 2011 from Fleet to Herefordshire,due to ......”

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Oct 06,2011
Minithumbup
By: 'K.Griffiths'
Oct 06,2011
0 people found
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We relocated in February 2011 from Fleet to Herefordshire,due to my husband's job. Having used Romans to market our previous house in 2003 and very happy with their service we didn't hesitate in using them again. We found the whole team really helpful,whoever answered the ...
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“Excellent service provided from initial rental appraisal right through to ......”

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Oct 06,2011
Minithumbup
By: 'D.Price'
Oct 06,2011
0 people found
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Excellent service provided from initial rental appraisal right through to the tenant moving in. Any problems that have arisen during the tenancy have been dealt with promptly and efficiently....
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“The agent Jonathan Bates, helped in contacting the vendor initially ......”

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Oct 06,2011
Minithumbup
By: 'Karen'
Oct 06,2011
0 people found
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The agent Jonathan Bates, helped in contacting the vendor initially to liaise on purchase price and also to renegotiate the asking price when issues were found with the property. Jon also set up quotes on all the mandatory works in order to facilitate us renegotiating ...
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“I have worked with the Romans team for 8 years now, ......”

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Oct 06,2011
Minithumbup
By: 'Joe'
Oct 06,2011
0 people found
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I have worked with the Romans team for 8 years now, things have improved over the years and the succesion planning of the staff helps, Martin went to manage the region with Kelly Luck picking up the branch. Sylvia at property management always does a terrific ...
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“I have worked with the Romans team for 8 years now, ......”

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Oct 06,2011
Minithumbup
By: 'Joe'
Oct 06,2011
0 people found
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I have worked with the Romans team for 8 years now, things have improved over the years and the succesion planning of the staff helps, Martin went to manage the region with Kelly Luck picking up the branch. Sylvia at property management always does a terrific ...
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“With special thanks to Paula Thompson, i was quite happy ......”

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Oct 06,2011
Minithumbup
By: 'Pranav'
Oct 06,2011
0 people found
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With special thanks to Paula Thompson, i was quite happy with level of service provided by roman's in my latest purchase. They have been both professional and helpful and would definitely recommend them. Thanks, Pranav...
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“Elaine Hawkins is organised, efficient and professional. However, I'm often ......”

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Oct 06,2011
Minithumbup
By: 'Kerry'
Oct 06,2011
0 people found
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Elaine Hawkins is organised, efficient and professional. However, I'm often not as impressed by other people I have to deal with at Romans. This usually boils down to not replying very quickly when I email, to not answering the question fully. On the whole, though, ...
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“REF : AARON CRESWELL - Very helpful and dedicated to not ......”

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Oct 06,2011
Minithumbup
By: 'Mr'
Oct 06,2011
0 people found
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REF : AARON CRESWELL - Very helpful and dedicated to not only selling our property, but find one that suits our needs. He was very courteous and professional in his manner and we are very pleased with his level of service....
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“From my first enquiry with Romans my contact Richard Chambers ......”

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Oct 05,2011
Minithumbup
By: 'Kevin'
Oct 05,2011
0 people found
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From my first enquiry with Romans my contact Richard Chambers has been extremely helpfull & professional without being pushy & going for the hard sell. He explained to me the entire process & has been extremely patient, answering all my questions without having "take advice". Within days of ...
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“I have in one way or another had a rollercoaster ......”

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Oct 05,2011
Minithumbup
By: 'Mrs'
Oct 05,2011
0 people found
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I have in one way or another had a rollercoaster of a ride in purchasing my first property, and god willing I will never have to do it again!!! But through this hurrendous ordeal, I hope to come out of it with the most beautiful ...
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“This is not the first time that I have sold ......”

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Oct 05,2011
Minithumbup
By: 'SEN'
Oct 05,2011
0 people found
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This is not the first time that I have sold a property through Romans Wokingham Branch, and was not disappointed with the level of professionalism shown in my dealings with not only the manager, Tony Gibson, but all the team. They know their market, they ...
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“The agents (Caversham Branch) were very helpful and professional, keeping ......”

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Oct 05,2011
Minithumbup
By: 'Romans,'
Oct 05,2011
0 people found
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The agents (Caversham Branch) were very helpful and professional, keeping me informed at all stages of the selling process. They were helpful in marketing the property very quickly after getting details, and this resulted in a quick sale. All members of their team were properly ...
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“I have been using Romans to let my properties for ......”

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Oct 05,2011
Minithumbup
By: 'Landlady,'
Oct 05,2011
0 people found
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I have been using Romans to let my properties for several years now and I have been very happy with their service, especially having previously used other agents in the Reading area who have not had such high standards. They have always been able to ...
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“I used Romans in Caversham and I am absolutley satisfied ......”

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Oct 05,2011
Minithumbup
By: 'Mike'
Oct 05,2011
0 people found
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I used Romans in Caversham and I am absolutley satisfied with the professional service given in the initial stages of renting and then finding the tenants.The service is highly recommendable and of top quality.I felt at ease that the house would be rented ...
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“The service provided by Lee Glome and Barry Wild was ......”

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Oct 04,2011
Minithumbdown
By: 'Louise'
Oct 04,2011
0 people found
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The service provided by Lee Glome and Barry Wild was of a good level. They both clearly had a number of years experince in the local market. On the downside, the viewings and feedback from the viewings were not always communicated or confirmed on a ...
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What agent could do to change your mind?
I would not use Romans again based on the experience we had with Romans Wokingham. The agent was not upfront with us relating to subsidance and drainage issues at the Arthur Road property we were purchasing. At no point in the process did the agent or the owners tell us that there were recent subsidence issues at the property, resulting in the conservatory being re-build in May 2011. Once we were made aware of the issue, via a report from our solicitor, the move manager and the manager of Romans Wokingham branch did not respond to our request for additonal information relating to the issues at the property on a timely basis and did not feel that they handled us in a professional manner. This de-traced from the overall Roman's experience and from the good service we received from the Lower Early branch.
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“Excellent all round service Good attention to detail Good friendly ......”

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Oct 04,2011
Minithumbup
By: 'mr'
Oct 04,2011
0 people found
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Excellent all round service Good attention to detail Good friendly attitude Quick to respond to our queries...
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“I have recently been looking for a rental property and ......”

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Oct 04,2011
Minithumbup
By: 'Anna'
Oct 04,2011
0 people found
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I have recently been looking for a rental property and came across one that was sent to me in the e mail updates and immediately called Romans to arrange a viewing. Catherine knew exactly what I was looking for and everything that I discussed with ...
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“Excellent service provided by Roman. Always kept me informed at ......”

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Oct 04,2011
Minithumbup
By: 'Pam'
Oct 04,2011
0 people found
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Excellent service provided by Roman. Always kept me informed at all stages of the transition. Appreciate that they are all very busy in the Wokingham Branch but even when leaving messages my calls where returned with the information that I had requested or would be ...
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“Good enthusiastic service by everyone involved...”

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Oct 04,2011
Minithumbup
By: 'S'
Oct 04,2011
0 people found
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Good enthusiastic service by everyone involved...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Romans

Regional Awards won by Romans

Individual Branch Awards

Bath, BA1

Basingstoke, RG21

Bristol, BS8



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