Romans
4.1/5, 1814 reviews
83% recommended
70% sales valuation accuracy
85% sales fee satisfaction
54% lettings valuation accuracy
42% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 1814
2nd Oct 2024
reviewed by 'Eduardo'
“I am delighted to give Charlotte Walker a 5-star review for her outstanding leadership and exceptional service. Her professionalism and ......”
30th Sep 2024
reviewed by 'Nick Sharma'
“Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested ......”
23rd Sep 2024
reviewed by 'Ram'
“Terrible company! They spam you with emails and are very unprofessional. Stay away....”
29th Aug 2024
reviewed by 'Miserable.'
“Awful company. Take advantage of disabled renters and do not clean property prior to entry. Can't seem to supply me ......”
22nd Jul 2024
reviewed by 'Jordan'
“Very disappointed and feeling scammed after my experience with this agency!I made an offer for a property, they assured ......”
19th Jun 2024
reviewed by 'Paul'
“Threatened firstly with you have to take their zero deposit scheme or the landlord won't accept you.When we moved ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 85% £34,000 £730,000
Lettings 54% 42% £500 £2,995
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
441 39 513 185 302 22 163 13 78 58
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Romans Branches (view all 37)
Aldershot, GU11
Basingstoke, RG21
Bath, BA1
Bracknell, RG12
Bristol, BS8
Bromsgrove, B60
Burnham, SL1
Camberley, GU15

“The agent was very helpful, and pleasant to deal with. ......”

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Dec 21,2012
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Sylvia
By: 'Ben'
Dec 21,2012
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The agent was very helpful, and pleasant to deal with. When I, as a tenant, had any questions or issues arising, the agent was quick to respond and sort the things out....
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“We have had great customer service from Lori Ross, she ......”

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Dec 21,2012
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Lori
By: 'Kris'
Dec 21,2012
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We have had great customer service from Lori Ross, she has always been helpful & supportive to our needs. We have been tenants at this property for nearly 13 years and we see Lori on many occasions with the house inspections and she has always followed up ...
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“Kelly was very helpful in the viewing of several properties ......”

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Dec 21,2012
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Kelly
By: 'Denis'
Dec 21,2012
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Kelly was very helpful in the viewing of several properties and in organizing the letting of the current property. She is motivated and efficient in her work and I would recommend her ....
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“The professional service, the help and the consulting at every ......”

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Dec 20,2012
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Patryk
By: 'Marcin'
Dec 20,2012
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The professional service, the help and the consulting at every stage. I am very pleased with the work of agents. I recommend them as agents! Great job!...
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“Very nice and professional service. Help at every stage of ......”

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Dec 20,2012
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Patryk
By: 'Marta'
Dec 20,2012
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Very nice and professional service. Help at every stage of lease of the flat. Quickly and efficiently. Excellent agents!! I will recommend these agents....
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“We have been a customer of Romans since May 2012 having ......”

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Dec 20,2012
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Paula
By: 'Ian'
Dec 20,2012
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We have been a customer of Romans since May 2012 having had some previous bad experiences with managed lettings. Romans have so far acquitted themselves well and have restored some faith in the process of property management. We do receive regular reports about the property condition ...
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“Just want to take this opportunity to say what a ......”

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Dec 20,2012
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Kelly
By: 'Eirwen'
Dec 20,2012
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Just want to take this opportunity to say what a pleasure it has been again to deal with kelly Luck at your Bracknell office. Kelly always has time to explain everything in detail is curtious and in my case extremly patient. I'm a Midwife and ...
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“Robert Flood and Keiran Lamb were both very helpful. Rob ......”

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Dec 20,2012
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Rob
By: 'Ann'
Dec 20,2012
0 people found
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Robert Flood and Keiran Lamb were both very helpful. Rob knew about the proposed garage conversion 6 months before it was ready for Letting, and provided advance information, with several options. The rent was probably set too high to start with, but having reduced it and ...
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“Sylvia Reid deals with the customer with professionalism. She's quick ......”

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Dec 20,2012
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Sylvia
By: 'Mrs.'
Dec 20,2012
0 people found
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Sylvia Reid deals with the customer with professionalism. She's quick to respond to any situation that requires action and she's helpful and friendly. Can quickly contact her if needs to be and arranges things smoothly....
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“Ben Biggs did a great job of helping me find ......”

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Dec 20,2012
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Ben
By: 'MB'
Dec 20,2012
0 people found
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Ben Biggs did a great job of helping me find a property that met my needs at the right price. Lori Ross handles the on-going contract in a very efficient way - and yet with a great blend of professionalism and friendliness. Lori is superb ...
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“Myself and my partner have recently moved in to a ......”

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Dec 19,2012
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Jodie
By: 'Richard'
Dec 19,2012
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Myself and my partner have recently moved in to a rented property in Wokingham and I wanted to leave feedback on my experience with Romans Lettings. Very rarely do you come across first class service, but on this occasion I can safely say we experienced ...
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“Paula is our property manager and has always been very ......”

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Dec 18,2012
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Paula
By: 'Rosa'
Dec 18,2012
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Paula is our property manager and has always been very friendly and helpful. Whilst she has been looking after us we have had new fencing and front door at the Property which I believe the landlord was reluctant to replace....
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“More than happy with the service that i have received ......”

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Dec 18,2012
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By: 'Matthew'
Dec 18,2012
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More than happy with the service that i have received from Romans - Always been very helpful Waiting on news as to when the property's fount door will be replaced as the present door is going moldy and very dam due to the door frame ...
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“Romans very quickly identified a suitable tenant according to my ......”

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Dec 18,2012
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Lynn
By: 'C.'
Dec 18,2012
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Romans very quickly identified a suitable tenant according to my requirements. The day to day management of my property is the responsibility of Lynn Masterman based at the Woodley branch. Lynn has always been proactive in dealing with with any issues requiring attention and reports ...
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“This was my first experience of letting a property and, ......”

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Dec 18,2012
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By: 'E.'
Dec 18,2012
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This was my first experience of letting a property and, understandably, I was nervous. From the moment I walked into the Tilehurst Branch of Romans I was immediately put at ease by Michal who took time to explain the process to me and answered my ...
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“everyone i dealt with from Romans Wokingham were excellent - ......”

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Dec 17,2012
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Jodie
By: 'Al'
Dec 17,2012
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everyone i dealt with from Romans Wokingham were excellent - Jodie and Ellie i talked to most but Kelly too, and the ladies in the show home too - all fantastic! Al...
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“Lori managed and resolved a couple of maintenance issues in ......”

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Dec 17,2012
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Lori
By: 'Peter'
Dec 17,2012
0 people found
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Lori managed and resolved a couple of maintenance issues in a very professional and timely manner and is always on hand to assist generally....
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“I have a full management service with Romans on my ......”

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Dec 17,2012
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Sylvia
By: 'David'
Dec 17,2012
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I have a full management service with Romans on my property since 2000. The professionalism and level of service have been excellent throughout. Having lived abroad, I have every confidence that my home is in good hands. Any issues have always been followed up swiftly and ...
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“Lori has been our Lettings Agent for 17 months and in ......”

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Dec 17,2012
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Lori
By: 'Caroline'
Dec 17,2012
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Lori has been our Lettings Agent for 17 months and in that time she has been patient, understanding and outstanding in helping us through some stressful times. When we had no working boiler she was fantastic working with an absentee landlord and contractors. When our landlord ...
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“Romans have been very reliable. Paula our contact is always ......”

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Dec 16,2012
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Paula
By: 'Honeyhillhouse'
Dec 16,2012
0 people found
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Romans have been very reliable. Paula our contact is always quick to deal with issues or pass on information to us. Quite expensive for full managed but you get what you pay for....
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“During my tenancy I have dealt solely with Lori Ross ......”

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Dec 16,2012
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Lori
By: 'Tom'
Dec 16,2012
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During my tenancy I have dealt solely with Lori Ross for property maintenance and general enquires from Romans. I have found her to be both courteous and prompt in dealing with my various requests/concerns. In times when remedial work was needed, Lori contacted me ...
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“I have rented my house out through Romans Bracknell, since ......”

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Dec 16,2012
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By: 'Marjorie'
Dec 16,2012
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I have rented my house out through Romans Bracknell, since June 2011. Throughout I have received excellent service. I changed tenants recently and Sally Perchard went I am sure beyond the remit of her job descrription to support me with several queries. I always received an ...
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“On calling with regards to an issue with faulty smoke ......”

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Dec 16,2012
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Charlotte
By: 'T'
Dec 16,2012
0 people found
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On calling with regards to an issue with faulty smoke alarm it took a couple of attempts, and couple of weeks to get the issue sorted as although in our initial email we said the battery had been replaced and the alarm was faulty we ...
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“I really appreciated the patience, commitment and professionalism of Sylvia.......”

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Dec 16,2012
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Sylvia
By: 'Nordine'
Dec 16,2012
0 people found
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I really appreciated the patience, commitment and professionalism of Sylvia. She checked every details of the property before we take the keys. Even the smallest details have been reported and she provided clear answers to all our questions....
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“As a landlord I have used Romans for many years ......”

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Dec 16,2012
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By: 'DOLI'
Dec 16,2012
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As a landlord I have used Romans for many years now and have always received first class service even when I was living abroad. The service from finding a tenant, monitoring progress, and ensuring the property remain in good condition has been very smooth and ...
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“Superb service kept customer very well informed at all stages. ......”

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Dec 15,2012
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Sylvia
By: 'Martyn'
Dec 15,2012
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Superb service kept customer very well informed at all stages. Whether it be a flat inspection or arranging for someone to come and fit a new light fitting. The customer service from Sylvia was awesome and I look forward rest assured that she will continue ...
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“An exceptionally impressive service from the first interview right through ......”

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Dec 15,2012
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Paula
By: 'Ian'
Dec 15,2012
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An exceptionally impressive service from the first interview right through to the tenant occupying the property. We were always kept informed and viewings always took place as agreed. This form only allows me to name two individuals, but thanks are also due to Kelly and ...
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“The Romans team at Crowthorne, and in particular Daniel, were ......”

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Dec 15,2012
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Daniel
By: 'Kathryn'
Dec 15,2012
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The Romans team at Crowthorne, and in particular Daniel, were a delight to deal with, offering a professional, courteous and efficient service. Through out the entire sales process they managed our expectations and provided regular updates on progress. When our sale ran into a few ...
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“I have dealt with sylvia for many years and have ......”

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Dec 15,2012
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Sylvia
By: 'liane'
Dec 15,2012
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I have dealt with sylvia for many years and have always found her pleasant and helpful.When i have had to contact her because something has gone wrong within the house that i rent,she has always dealt with the problem promptly and efficently and ...
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“PAULA COPE HAS BEEN LOOKING AFTER MY PROPERTY FOR SOME ......”

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Dec 14,2012
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Paula
By: 'MARC'
Dec 14,2012
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PAULA COPE HAS BEEN LOOKING AFTER MY PROPERTY FOR SOME TIME NOW AND I CANNOT FAULT HER AT ALL, SHE DOES A FANTASTIC JOB AND ITS A REAL PIECE OF MIND KNOWING MY PROPERTY IS BEING SO WELL LOOKED AFTER IN SUCH CAPEABLE HANDS....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Romans

Regional Awards won by Romans

Individual Branch Awards

Bath, BA1

Basingstoke, RG21

Bristol, BS8



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