Romans
4.1/5, 1814 reviews
83% recommended
70% sales valuation accuracy
85% sales fee satisfaction
54% lettings valuation accuracy
42% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 1814
2nd Oct 2024
reviewed by 'Eduardo'
“I am delighted to give Charlotte Walker a 5-star review for her outstanding leadership and exceptional service. Her professionalism and ......”
30th Sep 2024
reviewed by 'Nick Sharma'
“Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested ......”
23rd Sep 2024
reviewed by 'Ram'
“Terrible company! They spam you with emails and are very unprofessional. Stay away....”
29th Aug 2024
reviewed by 'Miserable.'
“Awful company. Take advantage of disabled renters and do not clean property prior to entry. Can't seem to supply me ......”
22nd Jul 2024
reviewed by 'Jordan'
“Very disappointed and feeling scammed after my experience with this agency!I made an offer for a property, they assured ......”
19th Jun 2024
reviewed by 'Paul'
“Threatened firstly with you have to take their zero deposit scheme or the landlord won't accept you.When we moved ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 85% £34,000 £730,000
Lettings 54% 42% £500 £2,995
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
441 39 513 185 302 22 163 13 78 58
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Romans Branches (view all 37)
Aldershot, GU11
Basingstoke, RG21
Bath, BA1
Bracknell, RG12
Bristol, BS8
Bromsgrove, B60
Burnham, SL1
Camberley, GU15

“Lori has been excellent, dealt with any queries promptly and ......”

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Feb 08,2013
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Lori
By: 'kate'
Feb 08,2013
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Lori has been excellent, dealt with any queries promptly and is always helpful We do have a few problems arranging dates for landlord inspections, but that is not anyone's fault . she is always very pleasant to talk to ....
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“All the staff at Romans have been very friendly and ......”

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Feb 07,2013
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By: 'Louise'
Feb 07,2013
0 people found
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All the staff at Romans have been very friendly and responsive throughout the whole process. Michael and Natalie have been extremely supportive, understanding and incredibly efficient, always responding to queries very quickly and working with me and the vendors to exchange contracts as soon as ...
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“Charlotte was very helpful throughout the whole move. Any questions ......”

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Feb 06,2013
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Charlotte
By: 'Dean'
Feb 06,2013
0 people found
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Charlotte was very helpful throughout the whole move. Any questions or queries I had were answered effectively & efficiently. I hope the next time I move the agent is as good again....
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“Kelly was brilliant from day 1 all the way through our ......”

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Feb 05,2013
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Kelly-Ann
By: 'Sophie'
Feb 05,2013
0 people found
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Kelly was brilliant from day 1 all the way through our contract. Always prompt at responding to emails and phone calls and requests. very supportive, professional and friendly manner at all times. She was very easy to get along with and found common ground so we ...
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“We rented our property over a five year period with ......”

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Feb 04,2013
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Judy
By: 'Grant'
Feb 04,2013
0 people found
this helpful
We rented our property over a five year period with it undergoing a change of agents half way through our tenancy period. Romans were the final agents on this property and we can gladly say that the services was excellent although it got off to ...
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“Very helpful and friendly, Any problems dealt with quickly. Visits ......”

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Feb 03,2013
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Richard
By: 'Carmel'
Feb 03,2013
0 people found
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Very helpful and friendly, Any problems dealt with quickly. Visits are set in plenty of time to arrange for someone to be here....
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“This was my first time at letting a property, Jason ......”

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Feb 03,2013
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Jason
By: 'Steve'
Feb 03,2013
0 people found
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This was my first time at letting a property, Jason guided me through the process and explained to me what I needed to do every step of the way - with a lot of patients. He made the tricky process very straightforward and stress free....
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“Will was a very good Sales Negotiator throughout the process. ......”

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Feb 03,2013
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William
By: 'NWoolley'
Feb 03,2013
2 people found
this helpful
Will was a very good Sales Negotiator throughout the process. He arranges viewing very well at times convient for myself. His style is very friendly and he is there to help you out (i.e. not push you into anything). He found out any information, ...
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“Romans staff at the Yateley branch have been very helpful ......”

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Feb 03,2013
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Luke
By: 'M'
Feb 03,2013
1 people found
this helpful
Romans staff at the Yateley branch have been very helpful through the whole selling and buying process in particular Luke Strzadala who has been very patient and always keen to help and offer assistance. I can't recommend him highly enough....
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“This is my first working with Romans. My flat needed ......”

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Jan 31,2013
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By: 'Kelly'
Jan 31,2013
0 people found
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This is my first working with Romans. My flat needed a few repairs and I had quite a few questions and concerns on renting my property. I had been introduced to Kelly, and she has been excellent in handling the transition between the tenants moving ...
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“Charlotte showed me round the propery, she was good and ......”

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Jan 31,2013
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Charlotte
By: 'steven'
Jan 31,2013
0 people found
this helpful
Charlotte showed me round the propery, she was good and went into great deatil, I viewed property's with other letting agencys who could wait to get you in and out the propertys, I was able to take my time with charlotte and she answered all ...
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“The whole process of buying the house was done very ......”

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Jan 31,2013
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By: 'Mr'
Jan 31,2013
2 people found
this helpful
The whole process of buying the house was done very professionally from start to finish. Just before exchange I was given the opportunity to view the property once more which was very helpful. Overall very satisfied....
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“Very professional service from PaulaAlways responded to my emailsPolite and ......”

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Jan 31,2013
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Paula
By: 'Ros'
Jan 31,2013
0 people found
this helpful
Very professional service from Paula Always responded to my emails Polite and courteous sometimes difficult to get hold of by phone...
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“The service we have received from Judy King from start ......”

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Jan 30,2013
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Judy
By: 'Nicola'
Jan 30,2013
0 people found
this helpful
The service we have received from Judy King from start to finish has been excellent! She has always got straight back to us if we have had any issues and has always resolved issues efficiently. One of the reasons we are leaving the property is ...
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“I found Romans to be a very well managed and ......”

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Jan 30,2013
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By: 'Mr'
Jan 30,2013
0 people found
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I found Romans to be a very well managed and helpful company to deal with,I found the personel at the Farnborough and the envolment of there Guildford branch to be very clear cut and professional. I will certainly be recomending them to others i ...
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“Excellent service from start to finish, all staff at Romans ......”

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Jan 30,2013
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By: 'Douglas'
Jan 30,2013
0 people found
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Excellent service from start to finish, all staff at Romans seem to really know their stuff and exactly how to help a client through the process....
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“We used Romans in Reading after having unsuccessful dealings with ......”

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Jan 29,2013
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Bernadette
By: 'Charlie'
Jan 29,2013
0 people found
this helpful
We used Romans in Reading after having unsuccessful dealings with other agents in the area and found them to be very professional, friendly and pro-active in selling our house. They kept us up to date with all the viewings/feedback etc. and when the sale ...
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“Natalie was happy to deal with us at any time. ......”

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Jan 29,2013
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Natalie
By: 'maisie'
Jan 29,2013
0 people found
this helpful
Natalie was happy to deal with us at any time. She always responded to telephone calls and emails promptly and made every effort to help us. She always gave the impression of understanding our needs and was knowledgeable, friendly and courteous. I would recommend Romans ...
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“Natalie was an excellent Moving Manager who updated myself continously ......”

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Jan 29,2013
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Natalie
By: 'Rebecca'
Jan 29,2013
0 people found
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Natalie was an excellent Moving Manager who updated myself continously as to the purchase of my property. She provided excellent customer service and dealt with queries which arose immediately and always responded back to enquiries....
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“Sally has completed the administion of our letting process with ......”

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Jan 28,2013
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Sally
By: 'Graham'
Jan 28,2013
0 people found
this helpful
Sally has completed the administion of our letting process with professional, accuracy and care. She helped us through the each detailed step,answering all our questions and responding to our calls. A truly quality service....
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“Having been away from Romans for c2 years Charlotte helped ......”

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Jan 28,2013
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Charlotte
By: 'Graham'
Jan 28,2013
0 people found
this helpful
Having been away from Romans for c2 years Charlotte helped us through the process in a professional,helpful an pleasant manner. Charlotte organized, hosted, and ultimately very successful open house showing on Saturday morning. Throughout the whole process she returned our calls answered all our ...
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“I found this proposal in the Farnborough office, people in ......”

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Jan 28,2013
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Kelly
By: 'Giuseppe'
Jan 28,2013
0 people found
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I found this proposal in the Farnborough office, people in that office have been kind and helpful. Later I had to deal with burocracy (agreement signature, and so on). In particular, since I moved in UK at the end of last month for work I ...
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“Good job done thanks. Debbie has been great. Good job ......”

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Jan 28,2013
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Deborah
By: 'Ben'
Jan 28,2013
0 people found
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Good job done thanks. Debbie has been great. Good job done thanks. Debbie has been great. Good job done thanks. Debbie has been great. PS As a web design professional, adding validation (must enter 20 words - hence my comments are repeated) to a from you ...
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“I have recently moved into a property, which I am ......”

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Jan 28,2013
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Charlotte
By: 'Rob'
Jan 28,2013
0 people found
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I have recently moved into a property, which I am renting for the next 12 months, and had the pleasure of dealing with Charlotte Wild throughout this process. I found her to be efficient, professional, diligent, courteous and above all - did what she said she ...
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“I first want to openly state that the "Excellent" rating ......”

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Jan 28,2013
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Paula
By: 'Quentin'
Jan 28,2013
0 people found
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I first want to openly state that the "Excellent" rating is directly related to Paula and not Romans as a whole. Romans as a whole I would review around the Good mark. Paula has always been very prompt, courteous and considerate of our needs as ...
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“I found all colleagues i dealt with extremely polite and ......”

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Jan 28,2013
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Carl
By: 'hannah89'
Jan 28,2013
0 people found
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I found all colleagues i dealt with extremely polite and friendly. My property was leased quickly and easily, without hassle and we seem to have found a very suitable tennant. All advice I was given was extremely honest and useful and overall i am really ...
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“I found the service to be good and helpful. I ......”

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Jan 27,2013
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By: 'Happy'
Jan 27,2013
0 people found
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I found the service to be good and helpful. I would have liked just a little more contact from the Agent regarding the whole process. But on the whole I was very pleased with the overall service I received....
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“I was very impressed with the service we received from ......”

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Jan 27,2013
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Hayley
By: 'Happy'
Jan 27,2013
0 people found
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I was very impressed with the service we received from Romans Lettings, particularly our agent. Our criterea was quite specific and they were very accomodating. I was impressed with the speed at which the letting was finalised by Hayley, specifically how quick she was at ...
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“Emma has been my rep for a few years now ......”

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Jan 27,2013
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Emma
By: 'Steve'
Jan 27,2013
0 people found
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Emma has been my rep for a few years now and has always managed to get things done in a very timely manner and wit the utmost efficiency. Always on time and ready to assist when required. Overall she gets things done and as a ...
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“We highly recommend Sharon Tubb. For many years she managed ......”

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Jan 27,2013
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Sharon
By: 'Mr'
Jan 27,2013
0 people found
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We highly recommend Sharon Tubb. For many years she managed the property for our parents when they left to live abroad. Our parents were always happy with the service Sharon provided. When the property was passed on to us, Sharon was extremely helpful with the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Romans

Regional Awards won by Romans

Individual Branch Awards

Bath, BA1

Basingstoke, RG21

Bristol, BS8



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