Robert Williams Estate Agents & Letting Agents
5/5, 191 reviews
96% recommended
100% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
At Robert Williams our staff share a passion for going over and above for our clients. Since 1998, we’ve built up a wonderful client base, many of whom come back time and time again and we would sincerely love to look after your sale or rental too. show more At Robert Williams our staff share a passion for going over and above for our clients. Since 1998, we’ve built up a wonderful client base, many of whom come back time and time again and we would sincerely love to look after your sale or rental too.
Estate Agent in Exeter, Devon | Robert Williams

Latest Reviews

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4th Dec 2024
reviewed by 'Ruth'
“Thank you to Damon and Suzanne for finding the right people for our place, making sure I was kept informed ......”
2nd Dec 2024
reviewed by 'Alex'
“We bought with Robert Williams 5 years ago and had a great experience so chose to sell with them as well. ......”
5th Nov 2024
reviewed by 'Mr and Mrs DV'
“We recently sold our home with expert advice and great service from Damon at Robert Williams. The whole process from ......”
2nd Nov 2024
reviewed by 'Robina Felix'
“Madeleine Stapleton was quick in responding to emails and very courteous and helpful when contacted on phone....”
23rd Oct 2024
reviewed by 'Emily'
“I had such a good experience buying a flat through Robert Williams. Suzanne actually recommended that I go to the ......”
22nd Oct 2024
reviewed by 'Hannah'
“As a first-time buyer filled with anxiety about purchasing a house, I want to express my sincere gratitude to Robert ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 97% £64,000 £1,050,000
Lettings 100% 99% £325 £1,690
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 0 57 5 46 2 56 0 2 0
Areas covered
  • EX1
  • Exeter
  • EX2
  • East Devon
  • EX3
  • Chudleigh
  • EX4
  • Alphington
  • EX5
  • Pinhoe
  • EX6
  • Pensylvania
  • EX7
  • St Thomas
  • EX10
  • St Leonards
  • EX11
  • Heavitree
  • TQ13
  • Exwick
Address

2 Southernhay West
Exeter
Devon
EX1 1JG
01392 204800

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 12:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA RICS TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   74 to Rent   27
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“Thank goodness for Suzanne!...”

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Jan 12,2022
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Suzanne Collins
By: 'Mirri'
Jan 12,2022
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Thank goodness for Suzanne! I she hadn't been so organised and communicated so well from my lawyer, to me, to Suzanne, to the vendor and then to the hopeless lawyer on the other end I'd be homeless by now! Every time I thought of something ...
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By: Suzanne Collins
Jan 12, 2022
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Thanks to you too. You were proactive and on board the whole way through. I'd love to see what you make of your new home. Do take some 'before and after' pics. ...

“Very professional agents....”

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Jan 11,2022
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Madeline Stapleton
By: 'Sultan'
Jan 11,2022
0 people found
this helpful
Very professional agents. They answered every question I had and helped me find a great house. I am very impressed with their work....
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“Robert Williams were a fantastic help through......”

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Jan 11,2022
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Suzanne Collins
By: 'Ellie & Michael'
Jan 11,2022
0 people found
this helpful
Robert Williams were a fantastic help throughout the entire buying process. From arranging viewings moving all the way through to exchanging contracts, we couldn't have asked for better Estate Agents. We have been supported by Suzanne throughout the whole process, but have been really reassured ...
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By: Suzanne Collins
Jan 12, 2022
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Thank you for your very kind review which gives me added incentive to help all our buyers and sellers in 2022. I hope you'll enjoy the lovely neighbourhood you are coming to! ...

“We would highly recommend Robert Williams Est......”

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Jan 10,2022
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Suzanne Collins
By: 'Clare'
Jan 10,2022
0 people found
this helpful
We would highly recommend Robert Williams Estate Agents; our house was under offer within just a few days and everyone on the team there worked hard to achieve this, particularly in terms of such attractive marketing. Throughout the process, they are always polite and helpful, ...
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By: Suzanne Collins
Jan 12, 2022
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Happy to have helped and hope you enjoy your new home. Thank you. ...

“Excellent company that understands the market......”

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Dec 17,2021
Minithumbup
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Suzanne Collins
By: 'David'
Dec 17,2021
0 people found
this helpful
Excellent company that understands the market that give good sound advice and support. Good follow up with a friendly professional approach...
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“Katy and the team have been a breath of fresh......”

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Dec 08,2021
Minithumbup
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Katy
By: 'Coreen'
Dec 08,2021
0 people found
this helpful
Katy and the team have been a breath of fresh air. I found myself in a difficult situation and to say she has done her best to help me would be an understatement. Katy and the rest of the team- thank you! You are amazing....
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“That helps for me, they have provided quick a......”

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Nov 29,2021
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All
By: 'Amy Chan'
Nov 29,2021
0 people found
this helpful
That helps for me, they have provided quick and good service, so we can successfully complete signed the tenancy agreement in shortly....
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“First class Service with extremely friendly a......”

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Oct 28,2021
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Oliver Williams
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By: 'Paul Barrett'
Oct 28,2021
0 people found
this helpful
First class Service with extremely friendly and helpful staff who would make sure to keep me informed and reassured of proceedings and regulations. Not once did I feel overwhelmed or unsatisfied with the level of service I was provided by Robert Williams. I really couldn't ...
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“Property sale - September 2021...”

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Oct 09,2021
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Suzanne Collins
By: 'Keith'
Oct 09,2021
0 people found
this helpful
From the beginning to the conclusion we received attentive and efficient service. The team produced the best marketing package that we have ever experienced. Through what was a challenging exercise at times, Suzanne was calm and totally committed right to the end of the process....
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“On the ball - does what she says she will do!......”

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Sep 26,2021
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Suzanne Collins
By: 'Laurie'
Sep 26,2021
0 people found
this helpful
On the ball - does what she says she will do! Kept in touch when first property fell through. Contacted us about similar property. That worked...then she kept her on top of all the solicitor/vendor stuff that was going on....
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By: Suzanne Collins
Sep 27, 2021
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It's been a pleasure seeing your purchase through. Enjoy it, especially that view! Thank you. ...

“Madeline was really helpful every step of the......”

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Sep 25,2021
Minithumbup
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Madeline Stapleton
By: 'J W Powlesland'
Sep 25,2021
0 people found
this helpful
Madeline was really helpful every step of the way, and went above and beyond to help me through the process of renting. She was happy to answer any and all of my questions, even to the extent of calling me on her day off to ...
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“Excellent service...”

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Sep 23,2021
Minithumbup
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Madeline Stapleton
By: 'Shaun'
Sep 23,2021
0 people found
this helpful
Myself and my partner have worked with Madeline on several occasions. This time as always we received exemplary service. Great advice and prompt communication. Madeline found the perfect tenants for our flat. Highly recommended....
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“We have been so impressed with Robert William......”

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Sep 10,2021
Minithumbup
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Madeline Stapleton
By: 'Nick'
Sep 10,2021
0 people found
this helpful
We have been so impressed with Robert Williams Lettings. The personal attention shown by Madeline has been exceptional and she has gone above and beyond to successfully help us locate an apartment. Daily communication kept us fully informed of every step and we cannot recommend ...
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“We had a difficult sale due to lease issue bu......”

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Aug 24,2021
Minithumbup
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Suzanne Collins
By: 'helen Harris'
Aug 24,2021
0 people found
this helpful
We had a difficult sale due to lease issue but robert williams were brilliant the whole way through. From views to communication with our buyer, they kept us informed and talked us down when things became stressful. I would highly recommend them to anyone. Thank ...
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By: Suzanne Collins
Aug 24, 2021
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Thank you very much Nathan. There are always hurdles along the way but staying calm and getting over them is the most important, so credit to yourselves too! ...

“Would highly recommend. Excellent customer se......”

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Aug 23,2021
Minithumbup
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Madeline Stapleton
By: 'Sharon'
Aug 23,2021
0 people found
this helpful
Would highly recommend. Excellent customer service. I was always kept informed on progress and felt reassured that I would be found a good tenant for property. Robert Williams agents took on everything for me from Tenant find, all associated paperwork and ensured I had everything ...
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“Can't rate them enough. Our agent was Madelei......”

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Aug 19,2021
Minithumbup
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Madeline Stapleton
By: 'Sarah'
Aug 19,2021
0 people found
this helpful
Can't rate them enough. Our agent was Madeleine who was super professional, really lovely lady and walked first time renters through the process. I would highly recommend....
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“Madeline was absolutely brilliant at finding ......”

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Aug 13,2021
Minithumbup
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Madeline Stapleton
By: 'Mike'
Aug 13,2021
0 people found
this helpful
Madeline was absolutely brilliant at finding a tenant and offering advice at various stages. Great communication throughout. Thanks so much...
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“Easy to deal with, communication was very goo......”

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Aug 10,2021
Minithumbup
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Madeline Stapleton
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Oliver Williams
By: 'Curtis'
Aug 10,2021
0 people found
this helpful
Easy to deal with, communication was very good, always kept updated and everything done on time. Also good value for money...
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“Selling a house with Robert Williams...”

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Jul 25,2021
Minithumbup
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Suzanne Collins
By: 'Emma & Luke'
Jul 25,2021
0 people found
this helpful
Highly professional team. Excellent communicators & a pleasure to deal with. Would totally recommend using Robert Williams if you’re selling your home....
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By: Suzanne Collins
Jul 26, 2021
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Thanks so much for taking the time to review us. We hope you are loving your new home. ...

“I am extremely pleased with the service I hav......”

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Jul 19,2021
Minithumbup
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Suzanne Collins
By: 'James Pang'
Jul 19,2021
0 people found
this helpful
I am extremely pleased with the service I have received from Robert Williams. The property was promptly listed and the viewings well coordinated. We agreed a sale in good time and Suzanne has been fantastic at communicating throughout the sale/purchase process, keeping momentum behind ...
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By: Suzanne Collins
Jul 19, 2021
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Thank you so much. I am touched by your appreciative comments and very thankful that both yourselves and your buyer were so good to work with, and for. Enjoy your new home. ...

“Great company competitive rates, really frien......”

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Jul 03,2021
Minithumbup
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Suzanne Collins
By: 'P smith'
Jul 03,2021
0 people found
this helpful
Great company competitive rates, really friendly, organised lots of viewings, good communication, efficient and really helpful and most important supportive when administrative matters didn’t go to plan...
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By: Suzanne Collins
Jul 05, 2021
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Thanks Penny, and well done to you for doing such a a good job as Executor. ...

“Happy foreign buyers...”

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Jun 30,2021
Minithumbup
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Suzanne Collins
By: 'Cavy'
Jun 30,2021
0 people found
this helpful
We just bought a house successfully with this agency. We are foreign buyers and this was the first time we bought a property in UK. Our sales agent Suzanne was extremely helpful, responsive, and efficient. She helped us a lot when our purchase had some ...
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By: Suzanne Collins
Jul 01, 2021
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Thank you for helping me to help you Cavy. Good and timely communication was invaluable. Enjoy your new home! ...

“Highly recommended...”

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Jun 30,2021
Minithumbup
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Madeline Stapleton
By: 'Gill Taylor'
Jun 30,2021
0 people found
this helpful
I would highly recommend Robert Williams if you're looking for an excellent professional service. Madeline swiftly found a tenant for our property. She gave honest and extremely helpful advice and recommendations and dealt with everything in a timely manner. Exemplary service....
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“Very professional and made the process easy...”

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Jun 25,2021
Minithumbup
By: 'Rhiannon'
Jun 25,2021
0 people found
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Robert Williams were the selling agents on a house we were buying. It was our first home and we'd not been through the process before but they made it very easy for us. James was professional at all times and was quick to chase up ...
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“Top estate agent....”

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Jun 25,2021
Minithumbup
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Suzanne Collins
By: 'Patrick'
Jun 25,2021
0 people found
this helpful
From the moment we decided to use Robert williams as our estate agents they have so pleasant and helpful, special mention to Suzanne Collins who conducted the majority of our viewings and always gave us the feedback. Once we had a buyer Suzanne went above ...
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By: Suzanne Collins
Jun 28, 2021
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I am so relieved that your sale finally went through and happy that you are now able to move on. Exciting times for you both! Thanks for your kind review. ...

“An excellent customer service from start to f......”

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Jun 23,2021
Minithumbup
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Suzanne Collins
By: 'Jessica Miners'
Jun 23,2021
0 people found
this helpful
An excellent customer service from start to finish. Plenty of communication and really friendly staff. At such a crazy time with the ending of the free stamp duty, I didn’t feel like the customer service was compromised at all by this. Although I’m ...
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By: Suzanne Collins
Jun 23, 2021
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It was a pleasure Jessica. I am so glad the Grant of Probate arrived in the nick of time and we were able to get it 'over the line' in the required timescale for you. Enjoy putting your stamp on your new home! ...

“Suzanne Collins...”

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Jun 22,2021
Minithumbup
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Suzanne Collins
By: 'Jo Bradford'
Jun 22,2021
0 people found
this helpful
Suzanne made the whole process of selling my late mother’s house as comfortable and painless as it could possibly.have been. she was kind and supportive and I felt as if she were by my side every step of the way. I would definitely ...
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By: Suzanne Collins
Jun 23, 2021
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It was my pleasure Jo. Thank you so much for your kind review! ...

“Knowledge and experience in spades...”

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Jun 17,2021
Minithumbup
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Suzanne Collins
By: 'Jo'
Jun 17,2021
0 people found
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Emma has been brilliant from start to finish. My property had languished on the market for 3 months with no viewings with another agent, who suggested that I lower the price when I advised that I was going to try somewhere else. I changed to Robert ...
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“Robert Williams provided an excellent service......”

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Jun 12,2021
Minithumbup
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Sarah Coleman
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Suzanne Collins
By: 'Alex'
Jun 12,2021
0 people found
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Robert Williams provided an excellent service and the agents were efficient and friendly; keeping us updated at all times and very helpful in answering questions and providing information....
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“I brought a house from Robert Williams at the......”

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Jun 10,2021
Minithumbup
By: 'Isobel Rothera'
Jun 10,2021
0 people found
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I brought a house from Robert Williams at the end of 2019, I mainly dealt with Emma Scobie. She was very professional through out and very helpful. They were always easy to get hold of and communicative through out the process. Even since buying the property ...
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Staff picture Suzanne Collins
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Staff picture Oliver Williams
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Staff picture Sarah Coleman
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:46 AM 16/12/2019 by James Taylor

Awards won by Robert Williams Estate Agents & Letting Agents

Regional Awards won by Robert Williams Estate Agents & Letting Agents

Individual Branch Awards

Exeter, EX1



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