100% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
At Robert Williams our staff share a passion for going over and above for our clients. Since 1998, we’ve built up a wonderful client base, many of whom come back time and time again and we would sincerely love to look after your sale or rental too.
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At Robert Williams our staff share a passion for going over and above for our clients. Since 1998, we’ve built up a wonderful client base, many of whom come back time and time again and we would sincerely love to look after your sale or rental too.
Latest Reviews
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5th Nov 2024
reviewed by 'Mr and Mrs DV'
2nd Nov 2024
reviewed by 'Robina Felix'
23rd Oct 2024
reviewed by 'Emily'
23rd Oct 2024
reviewed by 'Ruth'
22nd Oct 2024
reviewed by 'Hannah'
29th Sep 2024
reviewed by 'Roxanne Gibson'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 97% | £64,000 | £1,050,000 |
| Lettings | 100% | 99% | £325 | £1,690 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 23 | 0 | 57 | 5 | 45 | 2 | 56 | 0 | 2 | 0 |
Areas covered
- EX1
- Exeter
- EX2
- East Devon
- EX3
- Chudleigh
- EX4
- Alphington
- EX5
- Pinhoe
- EX6
- Pensylvania
- EX7
- St Thomas
- EX10
- St Leonards
- EX11
- Heavitree
- TQ13
- Exwick
Address
2 Southernhay West
Exeter
Devon
EX1 1JG
01392 204800
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Aug 25,2022
Aug 25,2022
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I purchased a home through Robert Williams and the experience couldn’t have been easier. Clear, friendly and helpful communications throughout the purchase. They liaised expertly with both sets of solicitors and provided me with regular updates. They were always happy to answer any queries ...
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Aug 24,2022
Aug 24,2022
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I would like to take an opportunity and thanks Madeline for her all time, assistance and hard work that she went through with me to help and support me with renting my apartment. Madeline imprinted very professional impression to me from since we met and ...
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Aug 06,2022
Aug 06,2022
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Madeline is very kind and is one of the best agent we have ever met. She is very thoughtful and the services she provided are always one step ahead. She was happy to answer all my questions even on her day off, it made me ...
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Aug 01,2022
Aug 01,2022
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Excellent overall! Robert Williams were very easy to deal with, very professional In particular Suzanne made the process of selling my property very easy. I'd also like to commend the Estate Agent who sold the house for me, Mr. Ben Osborne as he achieved a ...
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Aug 01, 2022
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Thanks Henry. We are really pleased you were happy with the outcome and the sales process, and hope we can be of help in the future. ...
Jul 14,2022
Jul 14,2022
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Suzanne and her colleagues were incredibly helpful and responded quickly with local recommendations to support with our purchase. Suzanne in particular was calm and approachable, and as first time buyers we really appreciated her knowledge and the way she supported us. We also really appreciated ...
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Jul 16, 2022
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Thanks Gemma. It's always a pleasure helping such motivated and appreciative buyers. ...
Jul 14,2022
Jul 14,2022
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Really great work! Very helpful and polite professionals! Great service delivered! Outstanding performance from Madeline, honestly felt she went all the way!...
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Jul 07,2022
Jul 07,2022
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We were so fortunate to have found Madeline when we were looking for a property to rent. She was always extremely efficient, professional, helpful and genuinely nice, making our experience very pleasant and stress free.
We would 100% recommend Robert Williams State Agent and Lettings all ...
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Jun 18,2022
Jun 18,2022
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As a multiple property owner this is the first time using this estate agent. They are very professional, on the ball with enquiries, chasing solicitors etc., and leave no stone unturned to progress the buying/selling process in a timely manner. I will definitely be ...
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May 19,2022
May 19,2022
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Madeline was excellent at helping me get the perfect tenant. She kept me uptodate and had great communication. I ended up getting the perfect tenant and getting an excellent rent for my property. She was a lovely lady and very easy to get on with. ...
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May 16,2022
May 16,2022
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RW were great when selling our house, Alice and Ben kept us updated every step of the way and Suzanne was amazing at reassuring us and keeping us in the loop. Would 100% use again if we were ever to sell again. Great service...
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May 11,2022
May 11,2022
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Robert Williams Lettings team really helped my family and I during the really saturated rental market in Summer 21. We rented the most beautiful home and were not 'bothered' at any point by the agents. They arranged the usual inspection at a convenient time for us ...
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May 08,2022
May 08,2022
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We would highly recommend Robert Williams estate agents. Suzanne has been fantastic selling our home, with great communication and keeping us updated throughout. Suzanne sold our property overnight after a long listing period with another agent....
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May 04,2022
May 04,2022
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Excellent, always prompt in replying to my emails and were willing to show me round the property multiple times - very happy!...
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May 04, 2022
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Thanks for y our kind words Chris. We really hope you enjoy your new home. ...
May 03,2022
May 03,2022
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We recently bought a barn conversion through Robert Williams. We found Ben, Suzanne and the team to be friendly and professional. Communication was good throughout the process and we are now settling into our forever home in a beautiful north Devon village....
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May 04, 2022
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It was a pleasure helping along the way and we're pleased you are enjoying your forever home. ...
Apr 27,2022
Apr 27,2022
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Excellent service. No hard sell, just helpful information & efficient, quick response time during buying process. I would definitely use again....
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Apr 28, 2022
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An absolute pleasure working for and with you, and I hope our paths cross again in future. Thanks! ...
Apr 13,2022
Apr 13,2022
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A huge thank you to Suzanne and all at Robert Williams. Suzanne has been fantastic throughout the whole process which was very protracted in our case for different reasons. I would definitely recommend Robert Williams estate agents....
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Apr 13, 2022
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Thank you for your appreciation. You were such lovely people to deal with which really helped. A long journey with lots of challenges but always a great learning curve, and very rewarding for us all to have got there together. ...
Mar 31,2022
Mar 31,2022
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Sometimes is not the name, most times is the people. The staff have good customer relationship and I will forever be grateful to Madeline Stapleton - she is an angel. She knows her job well, she didn't drop the ball from beginning to the end.
...
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Mar 17,2022
Mar 17,2022
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I will never use this agent again. Ben was rude and extremely patronising and didn't treat me like a landlord at all. Very arrogant and maybe needs to realise he's not always right. At least the flat sold successfully that's all I needed him for ...
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Mar 10,2022
Mar 10,2022
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Very efficient. Madeline has always made letting our properties very easy and it has been done quickly and efficiently. She is lovely to deal with and always got us a great price....
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Mar 09,2022
Mar 09,2022
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Easy to deal with agency that moved us through our rental process quickly and efficiently. I'd certainly reach out to Robert Williams and our Agent Madaline again....
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Mar 05,2022
Mar 05,2022
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Both the lady in the office (Sarah?) and Katy who met us at the property were, at all times, professional, efficient and very friendly. We couldn't have been treated any better and would absolutely recommend Robert Williams....
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Feb 04,2022
Feb 04,2022
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We have been dealing with Madeline in lettings, and we couldn’t be happier! She has been an absolute god send, our situation threw us into chaos, and Madeline helped in every way she could, she emailed and called and let us know of the ...
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Feb 02,2022
Feb 02,2022
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Friendly , polite and efficient handling of our journey to find a new home. Right from our initial enquiry through to arranging a viewing and finalising our tenancy application for us....
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Feb 01,2022
Feb 01,2022
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We highly recommend Robert Williams for the efficient way they advertised and marketed our property for rental. Madeline was fantastic to deal with.
It has ensured a very swift handover to new tenants and cut any delays to a minimum
An excellent and hassle free ...
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Jan 26,2022
Jan 26,2022
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The staff at Robert Williams, especially Suzanne, were always professional and friendly without being over familiar. I've sold two properties with them and both were made to seem trouble free by the attentive staff. I would definitely recommend them....
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Jan 27, 2022
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Thanks for helping us to help you, and I wish you all the best with your onward plans. ...
Jan 25,2022
Jan 25,2022
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The team at Robert Williams were very helpful and professional. Keep me informed as to what was going on all the time....
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Jan 19,2022
Jan 19,2022
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It was an excellent experience letting property from Robert Williams Estate Agent. We are very thankful to Madeline for helping us through the process....
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Jan 18,2022
Jan 18,2022
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Robert Williams have been excellent in all aspects. Always quick to respond to any issues without any quibbles. Professional and courteous....
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Jan 13,2022
Jan 13,2022
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We're first time buyers and Suzanne helped to make the whole process a lot easier for us. She was always extremely helpful, friendly and professional. She went above and beyond to make sure everything went as smoothly as possible for all involved....
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Jan 15, 2022
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Thanks for your kind review. I'm really pleased for you and your growing family. ...
Jan 12,2022
Jan 12,2022
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Thank goodness for Suzanne! I she hadn't been so organised and communicated so well from my lawyer, to me, to Suzanne, to the vendor and then to the hopeless lawyer on the other end I'd be homeless by now! Every time I thought of something ...
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Jan 12, 2022
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Thanks to you too. You were proactive and on board the whole way through. I'd love to see what you make of your new home. Do take some 'before and after' pics. ...
Suzanne Collins
(83)
Madeline Stapleton
(54)
Zara
(19)
Oliver Williams
(13)
All
(11)
Sarah Coleman
(6)
Richard Copus
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 11:46 AM 16/12/2019 by James Taylor
Best Letting Agent in Exeter 
