Robert Williams Estate Agents & Letting Agents
5/5, 191 reviews
96% recommended
100% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
At Robert Williams our staff share a passion for going over and above for our clients. Since 1998, we’ve built up a wonderful client base, many of whom come back time and time again and we would sincerely love to look after your sale or rental too. show more At Robert Williams our staff share a passion for going over and above for our clients. Since 1998, we’ve built up a wonderful client base, many of whom come back time and time again and we would sincerely love to look after your sale or rental too.
Estate Agent in Exeter, Devon | Robert Williams

Latest Reviews

 View all Reviews 191
4th Dec 2024
reviewed by 'Ruth'
“Thank you to Damon and Suzanne for finding the right people for our place, making sure I was kept informed ......”
2nd Dec 2024
reviewed by 'Alex'
“We bought with Robert Williams 5 years ago and had a great experience so chose to sell with them as well. ......”
5th Nov 2024
reviewed by 'Mr and Mrs DV'
“We recently sold our home with expert advice and great service from Damon at Robert Williams. The whole process from ......”
2nd Nov 2024
reviewed by 'Robina Felix'
“Madeleine Stapleton was quick in responding to emails and very courteous and helpful when contacted on phone....”
23rd Oct 2024
reviewed by 'Emily'
“I had such a good experience buying a flat through Robert Williams. Suzanne actually recommended that I go to the ......”
22nd Oct 2024
reviewed by 'Hannah'
“As a first-time buyer filled with anxiety about purchasing a house, I want to express my sincere gratitude to Robert ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 97% £64,000 £1,050,000
Lettings 100% 99% £325 £1,690
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 0 57 5 46 2 56 0 2 0
Areas covered
  • EX1
  • Exeter
  • EX2
  • East Devon
  • EX3
  • Chudleigh
  • EX4
  • Alphington
  • EX5
  • Pinhoe
  • EX6
  • Pensylvania
  • EX7
  • St Thomas
  • EX10
  • St Leonards
  • EX11
  • Heavitree
  • TQ13
  • Exwick
Address

2 Southernhay West
Exeter
Devon
EX1 1JG
01392 204800

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 12:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   74 to Rent   27
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“My house purchase went really smooth, communi......”

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Dec 20,2023
Minithumbup
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Suzanne Collins
By: 'arron carpenter'
Dec 20,2023
0 people found
this helpful
My house purchase went really smooth, communications were great and i found Robert Williams very helpful. really recommended....
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By: Suzanne Collins
Dec 20, 2023
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It was a pleasure to assist and I hope you enjoy putting your stamp on your new home ...

“Excellent...”

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Nov 09,2023
Minithumbup
By: 'Simon'
Nov 09,2023
0 people found
this helpful
Excellent service. Very friendly, efficient et and professional They made a real effort to fit us to a suitable house Want the extra mile with viewings and gleaning extra detail from the vendors...
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By: Graham Coton
Nov 13, 2023
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Dear Simon & Andrea Thank you so much for your kind comments You were a pleasure to work with I hope you and your family are very happy in your new home With all best wishes ...

“A professional and friendly service. If you'r......”

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Oct 23,2023
Minithumbup
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Suzanne Collins
By: 'WC'
Oct 23,2023
0 people found
this helpful
A professional and friendly service. If you're lucky enough to work with the Robert Williams team, you're assured a smooth and speedy transaction. I was very impressed by their team, Suzanne and Graham in particular. I found them very helpful in sellerbuyer communications and the ...
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By: Suzanne Collins
Oct 24, 2023
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It was a pleasure. Sincerely, please stay in touch and let us know how your project progresses. We'd love to see! ...

“Excellent customer service...”

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Oct 23,2023
Minithumbup
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Zara
By: 'Tim'
Oct 23,2023
0 people found
this helpful
Excellent customer service. Each time that an issue arrises, it’s resolved quickly....
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“Having contacted the Lettings Team regarding ......”

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Oct 16,2023
Minithumbup
By: 'Anne Barford'
Oct 16,2023
0 people found
this helpful
Having contacted the Lettings Team regarding a property to rent, they were very thorough in ascertaining if my application would be acceptable to the landlord and subsequently started the process, all on the same day. Unfortunately I have now decided to proceed with another property ...
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“They are very good,very accurate and freindly......”

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Oct 09,2023
Minithumbdown
By: 'Ashkan'
Oct 09,2023
0 people found
this helpful
They are very good,very accurate and freindly. I am very happy to work with them....
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“Robert Williams is Exeter's best estate agent......”

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Oct 08,2023
Minithumbup
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Suzanne Collins
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Oliver Williams
By: 'Michael'
Oct 08,2023
0 people found
this helpful
Robert Williams is Exeter's best estate agent by miles. Their service is professional, prompt and personal. You never feel you are being taken advantage of and the pricing is on point. Highly recommend....
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By: Suzanne Collins
Oct 20, 2023
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Thanks for your kind recommendation and I hope we can continue to assist in future. ...

“Going Above and Beyond Estate Agents...”

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Oct 04,2023
Minithumbup
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Zara
By: 'LAR'
Oct 04,2023
0 people found
this helpful
Responsive, Friendly Going Above & Beyond Estate Agents Truly Going The Distance...
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“Zara is so helpful, very proactive with helpi......”

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Sep 27,2023
Minithumbup
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Zara
By: 'Coreen'
Sep 27,2023
0 people found
this helpful
Zara is so helpful, very proactive with helping get things fixed. Really kind and approachable and caring. Always a good experience :)...
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By: Zara Rogers
Sep 27, 2023
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Thank you for taking the time to leave a review Coreen. ...

“We have had a great experience with Robert Wi......”

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Sep 26,2023
Minithumbup
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Zara
By: 'David'
Sep 26,2023
0 people found
this helpful
We have had a great experience with Robert Williams,always helpful and Zara is such a nice lady and is so helpful,she’s always got time for you if you have a problem,not that we’ve had many,only a leaky pipe and ...
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“Property inspection....”

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Sep 25,2023
Minithumbup
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Zara
By: 'David'
Sep 25,2023
0 people found
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Property inspection. Such a pleasure to see Zara on my bi-annual inspection. Very professional, happy, understanding and thorough. Any issues were delt with swiftly....
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“Madeline at Robert Williams was great and fou......”

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Sep 17,2023
Minithumbup
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Madeline Stapleton
By: 'A Abbott'
Sep 17,2023
0 people found
this helpful
Madeline at Robert Williams was great and found us great tenants!...
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“Robert Williams have been amazing. I never ex......”

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Sep 13,2023
Minithumbup
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Zara
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Suzanne Collins
By: 'Kate'
Sep 13,2023
0 people found
this helpful
Robert Williams have been amazing. I never expected to say that about an estate/lettings agents as previous experiences were never as pleasant. I initially contacted them for a valuation as we were going to sell our flat. From first meeting they were professional, genuine, ...
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By: Suzanne Collins
Sep 13, 2023
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I'm genuinely touched by your detailed review comments. It makes me proud and satisfied to be doing my job. Thank you sincerely. ...

“Hugely recommend Madeline at Robert Williams...”

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Sep 12,2023
Minithumbup
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Madeline Stapleton
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Zara
By: 'Lucy'
Sep 12,2023
0 people found
this helpful
I found my dream first flat through Robert Williams and they made the entire process - from viewing to signing the tenancy - so easy. Madeline was really helpful and communicative, and she reassured me every step of the way! Zara was also very friendly ...
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“Robert Williams Estate Agents & Letting Agents are wonderful....”

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Sep 11,2023
Minithumbup
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Madeline Stapleton
By: 'junghyun'
Sep 11,2023
0 people found
this helpful
Robert Williams Estate Agents & Letting Agents are the top real estate agents. They handled everything from viewing to contract quickly and accurately. They are also very friendly and professional. I received the best assistance in renting a house and moving in....
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“The staff was very helpful and kind....”

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Sep 04,2023
Minithumbup
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Zara
By: 'IS'
Sep 04,2023
0 people found
this helpful
During the all process, Zara Rogers was very helpful and kind. We have rented a house for the first time in the UK. So, we had lots of questions and she responded in time to my all questions by e-mail and phone. We feel definitely ...
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“"Going the second mile" maybe an over-used ex......”

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Aug 23,2023
Minithumbup
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Madeline Stapleton
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Zara
By: 'Nick Shutt'
Aug 23,2023
0 people found
this helpful
"Going the second mile" maybe an over-used expression but it is one that certainly applies to the outstanding service from Robert Williams' Staff. They combined a professional approach with a very caring attitude. Emails and calls were returned promptly and the whole letting process was ...
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“Everyone we dealt with was excellent, Brochure and photos were ......”

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Aug 16,2023
Minithumbup
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Suzanne Collins
By: 'Sarah'
Aug 16,2023
0 people found
this helpful
Everyone we dealt with was excellent, Brochure and photos were of a high quality. Property was sold very quickly and throughout the process everyone was really helpful and proactive. Would definitely use them again....
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“Very friendly and helpful team who explained ......”

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Aug 15,2023
Minithumbup
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Suzanne Collins
By: 'Katie'
Aug 15,2023
0 people found
this helpful
Very friendly and helpful team who explained everything at each step of the way to buying my first house- I couldn’t be happier with the service, thank you....
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By: Suzanne Collins
Aug 15, 2023
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It was lovely to see your excitement picking up the keys. I hope you enjoy putting your stamp on your very own home and that our paths will cross again in future. ...

“Robert William...”

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Aug 11,2023
Minithumbup
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Suzanne Collins
By: 'Jayne Fountain'
Aug 11,2023
0 people found
this helpful
Robert Williams was very helpful, professional and kept us informed the whole procedure of our buying our new home. Highly recommend 👍...
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“The best letting agent...”

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Jul 29,2023
Minithumbup
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Madeline Stapleton
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All
By: 'SJ'
Jul 29,2023
0 people found
this helpful
Robert Williams is the fastest-feedback real estate company in Exeter. They handle tasks smoothly, respond quickly to requests, and have expertise. I am so satisfied....
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“We moved in the UK from the far east South Korea...”

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Jul 17,2023
Minithumbup
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Madeline Stapleton
By: 'Yung'
Jul 17,2023
0 people found
this helpful
We moved in the UK from the far east South Korea. The UK letting procedure and a rent contract were so strange to me, but Ms. Madeline Stapleton of Robert Williams at Exeter Devon was resolving all of my inquires and concerns each by each ...
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“Great customer service!...”

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Jul 13,2023
Minithumbup
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Madeline Stapleton
By: 'Elena'
Jul 13,2023
0 people found
this helpful
Francesca and the team at Robert Williams have been very helpful and friendly through our letting process so far. Very quick to respond to queries and efficient. Highly recommended!...
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By: Francesca Richards - Lettings Negotiator
Jul 13, 2023
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Thank you Elena and family. Hope the move goes well. ...

“Excellent service, she took me round some pro......”

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Jul 12,2023
Minithumbup
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Madeline Stapleton
By: 'William'
Jul 12,2023
1 people found
this helpful
Excellent service, she took me round some properties. Discussed quite honestly the strong points and bad points of each property. This was quite refreshing to hear from an agent, because everyone else only talks about the good things. She is quite kind, patient and very ...
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“Great service from start to finish....”

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Jul 07,2023
Minithumbup
By: 'Mrs Test'
Jul 07,2023
0 people found
this helpful
Francesca helped with our initial enquiry and guided us through the letting process and the agent’s viewing registration form. An effective communicator from start to finish....
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“To say Madeline & Zara were letting angels is......”

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Jun 29,2023
Minithumbup
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Madeline Stapleton
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Zara
By: 'Simon & Jo Smith'
Jun 29,2023
0 people found
this helpful
To say Madeline & Zara were letting angels is no joke - having not moved in 17 years ( being forced to through a Section 21 notice )the new referencing systems etc were a nightmare for us, but they both helped, guided and kept us calm throughout - we ...
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“Helpful, friendly and punctual in responding ......”

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Jun 25,2023
Minithumbup
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Zara
By: 'Zara Rogers'
Jun 25,2023
0 people found
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Helpful, friendly and punctual in responding to queries. I have no hesitation in contacting Zara when need be....
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By: Z
Oct 06, 2023
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Thank you Geir for your kind comments. ...

“Outstanding Letting Agent...”

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Jun 24,2023
Minithumbup
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Madeline Stapleton
By: 'Nikola'
Jun 24,2023
0 people found
this helpful
Madeline Stapleton at Robert Williams Estate Agents was excellent from first contact. She answered all questions we had, showed the property with knowledge and care. She was able to arrange further viewings and helped solve any queries. I feel in safe hands taking on a ...
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“Zara has been incredibly helpful in making ou......”

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Jun 23,2023
Minithumbup
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Zara
By: 'Nazri'
Jun 23,2023
0 people found
this helpful
Zara has been incredibly helpful in making our transition to the beautiful city of Exeter effortless. Her assistance has ensured a smooth process for us as newcomers. She is easy to communicate with and maintains excellent ongoing communication. I genuinely hope to have Zara as ...
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“Excellent estate agents...”

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Jun 23,2023
Minithumbup
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All
By: 'Sophie'
Jun 23,2023
0 people found
this helpful
Robert Williams have been absolutely brilliant in helping us secure our first home to rent as a couple graduating uni. Zara in particular was our agent and she was professional, lovely and through in our viewing of the property. She was also very attentive and ...
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Staff picture Suzanne Collins
(85)
Staff picture Madeline Stapleton
(54)
picture is hidden Zara
(19)
Staff picture Oliver Williams
(13)
Staff picture All
(11)
Staff picture Sarah Coleman
(6)
Staff picture Richard Copus
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:46 AM 16/12/2019 by James Taylor

Awards won by Robert Williams Estate Agents & Letting Agents

Regional Awards won by Robert Williams Estate Agents & Letting Agents

Individual Branch Awards

Exeter, EX1



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