Robert Luff & Co
4.4/5, 72 reviews
82% recommended
90% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
No company information

Contact Us

Latest Reviews

 View all Reviews 72
5th Apr 2024
reviewed by 'Ms Heather Wilson'
“Great staff at the Worthing Guildbourne Centre - including after care service...”
20th Oct 2022
reviewed by 'Lynne'
“David King and his team made both our property sale and purchase stress free. Their supportive service was very much ......”
29th Apr 2022
reviewed by 'Ben'
“Utterly Shambolic agency. Horrible communication (or lack of) across not just the Goring office but also the central Worthing office. ......”
5th Apr 2022
reviewed by 'Helen Godfrey'
“Susan Lee was my Sales Progression Manager..That girl is on fire!!!!She ‘held my hand’ from start to finish, ......”
16th Apr 2021
reviewed by 'Amber'
“I would put no stars if I could, lies after lies. Viewings that I was not being told about. Lies ......”
12th Mar 2021
reviewed by 'Tom'
“Lauren at Robert Luff is great to deal with - very prompt with her replies & she's always willing to lend ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 97% £69,000 £790,000
Lettings 100% 96% £550 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 2 10 1 25 3 10 2 1 5
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Robert Luff & Co Branches (view all 3)
Goring-by-Sea, BN12
Lancing, BN15
Worthing, BN11

“Emma went above and beyond to help me secure the ......”

Share on :
Oct 19,2017
Minithumbup
claim your profile
Emma
By: 'Alison'
Oct 19,2017
3 people found
this helpful
Emma went above and beyond to help me secure the rental property I desperately wanted !! Thank you very much Alison...
read full review
Comment on agent fees
average
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Robert Luff have been absolutely amazing from start to finish ......”

Share on :
Oct 16,2017
Minithumbup
By: 'happycustomer!'
Oct 16,2017
3 people found
this helpful
Robert Luff have been absolutely amazing from start to finish in selling my auntie's house. With it being her last move she was not very confident in the process and found it very emotional but the whole team guided her all the way through with ...
read full review
Comment on agent fees
Worth the money!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Absolutely awful agents, very unprofessional, rude, do not return calls. ......”

Share on :
Aug 22,2017
Minithumbdown
claim your profile
Robert
By: 'Monkeymate18'
Aug 22,2017
3 people found
this helpful
Absolutely awful agents, very unprofessional, rude, do not return calls. Went for a viewing asked questions and the agent was hacked off, chucked his folder on table, we wanted to see another property with the same agents yet was not willing to show us. Never ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Had really high hopes for this branch as initial chats ......”

Share on :
Jun 20,2017
Minithumbdown
By: 'Line'
Jun 20,2017
3 people found
this helpful
Had really high hopes for this branch as initial chats seemed good, but then their communication turned awful after signing the contract and at one point they let themselves and our potential buyer into our flat without our knowledge and consent, which is essentially breaking ...
read full review
Comment on agent fees
1.5%
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It has been an absolute pleasure dealing with this young ......”

Share on :
Jun 08,2017
Minithumbup
claim your profile
David
By: 'Rachael'
Jun 08,2017
0 people found
this helpful
It has been an absolute pleasure dealing with this young man in the process of selling our house, despite that it was another agent that was eventually successful. He made us feel that we were his only Vendors and of the utmost importance to him. ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I can't praise RL enough. My house sale (turned house ......”

Share on :
Jan 12,2017
Minithumbup
By: 'Anna'
Jan 12,2017
2 people found
this helpful
I can't praise RL enough. My house sale (turned house let) was a nightmare until I found them. They are so professional, quick, clear, helpful, lovely and good at what they do. I would use them again in a heartbeat and will recommend them to ...
read full review
Comment on agent fees
Very reasonable compared to others. Given the quality of the service I would happily have paid more!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I've just asked Robert Luff to remove me from their ......”

Share on :
Sep 19,2016
Minithumbdown
By: 'LizBinSussex'
Sep 19,2016
6 people found
this helpful
I've just asked Robert Luff to remove me from their database as I don't want to deal with this agency anymore. I'm a buyer, and have been so frustrated with their inability to return phone calls and accurately maintain their diary. I've been let down ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“i had a great experience using robert luff and co ......”

Share on :
Aug 12,2015
Minithumbup
claim your profile
Robert
By: 'p'
Aug 12,2015
2 people found
this helpful
i had a great experience using robert luff and co and in particular robert luff himself, they were helpfull attentive and got me 30k higher than other agents suggested....
read full review
Comment on agent fees
well worth the money got me much more than anyone else
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Never received calls back with any urgency. Dubious information supplied ......”

Share on :
Aug 11,2015
Minithumbdown
By: 'Martin'
Aug 11,2015
6 people found
this helpful
Never received calls back with any urgency. Dubious information supplied regarding probable and actual maintenance costs. Totally incorrect Rightmove description. Patronizing staff. Tried to buy two properties with various associated problems but found Robert Luff staff totally exacerbated the issues. This is the sales prevention ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service, lovely staff, nothing was too much trouble. They ......”

Share on :
Oct 05,2014
Minithumbup
claim your profile
Michael
By: 'Mrs'
Oct 05,2014
2 people found
this helpful
Excellent service, lovely staff, nothing was too much trouble. They recommended Convey Law as Solicitors - DO NOT TOUCH THEM!!!!!!! Apart from that aspect, I can not fault them, please give them your business. They tried so very hard to get things moving and we ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I left my details with a lettings rep, however I ......”

Share on :
Apr 28,2014
Minithumbdown
By: 'Duncan'
Apr 28,2014
6 people found
this helpful
I left my details with a lettings rep, however I never received a call back. I then called a few days later, noone was available and the lady I spoke with advised me I would receive a call back. I called an hour or so ...
read full review
What agent could do to change your mind?
Called me back.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Used these agents to sell my property as they were ......”

Share on :
Apr 20,2012
Minithumbdown
By: 'becks'
Apr 20,2012
4 people found
this helpful
Used these agents to sell my property as they were agents for the premise I wanted to buy. Thought this would be the sensible option but how wrong I was! Apart from a member of staff who came to take photographs of my property not ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:32 AM 13/10/2017 by Nicola Smyth

Awards won by Robert Luff & Co

Regional Awards won by Robert Luff & Co

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn