Robert Cooper & Co
4.6/5, 101 reviews
91% recommended
96% sales valuation accuracy
96% sales fee satisfaction
50% lettings valuation accuracy
63% lettings fee satisfaction
Robert Cooper is an Independent Estate Agency established in 1983. We are a family owned business with strong traditional values. We are also local residents and have been for more than 35 years. We care passionately about the community we live & work in and as such support many local communities. We are ... show more Robert Cooper is an Independent Estate Agency established in 1983. We are a family owned business with strong traditional values. We are also local residents and have been for more than 35 years. We care passionately about the community we live & work in and as such support many local communities. We are members of the local chamber of commerce, the residents association, support local schools, churches, charities to name but a few. Our staff have lived and worked in the area for many years becoming an integral part of the local community. We specialise in sales, lettings and management. We have two offices both occupying prime locations in North West London. As independent as agents we cover a large area including: Rickmansworth, Watford, Northwood, Northwood Hills, Pinner, Eastcote, Ruislip, Harrow, Rayners Lane, Uxbridge, Ickenham, Hillingdon. Our reputation is built on consistently achieving maximum value for your most valuable asset with our commitment to providing the utmost professional service in a friendly trustworthy manner. We are fully bonded and members of all governing bodies including both NAEA and ARLA

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Latest Reviews

 View all Reviews 101
6th Mar 2024
reviewed by 'Roy Treadaway'
“We met with 3 local agents when we decided to sell our house. Of those 3, we chose RC's. At no point ......”
4th Oct 2023
reviewed by 'Krish'
“Completely unprofessional, useless as they can’t even get the details right on the property listing. Got bullied first as ......”
8th Dec 2022
reviewed by 'Angela G'
“Excellent from start to finish. Clarke offered an honest and transparent service, backed by an enthusiastic sales team who secured ......”
27th Aug 2022
reviewed by 'D&D M'
“Mighty glad to see the back of them - a brief but awful sales experience with Clarke Pursey at the ......”
4th Apr 2022
reviewed by 'Velislava'
“I give a star to Robert Coppers just because I can't give a zero. Do not waste your time with ......”
8th Sep 2021
reviewed by 'R Wong'
“Nice and Efficient Service I rented my new home through Mr Armaan Salpekar. As I am new to the country ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £70,200 £1,000,000
Lettings 50% 63% £1,050 £2,425
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 2 1 53 0 32 1 1 6
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS DPS TDS Relocation Agent Network Move With Us
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Robert Cooper & Co Branches (view all 2)
Eastcote, HA5
Hillingdon, HA4

“Excellent service from start to finish. I have used many ......”

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Mar 08,2016
Minithumbup
By: 'Brenda'
Mar 08,2016
0 people found
this helpful
Excellent service from start to finish. I have used many estate agents over the years and was very, very impressed with Clarke's professionalism. I felt I was in very good hands at all times as I was kept fully informed about everything. Even when there ...
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Comment on agent fees
Fair - worth paying for the quality of service provided
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“we found Sally really professional and self conscious. She understood ......”

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Mar 07,2016
Minithumbup
By: 'caro'
Mar 07,2016
0 people found
this helpful
we found Sally really professional and self conscious. She understood well our situation and did everything in her power to speed up the process as much as possible, without her help we might be still homeless....
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na
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“A very professional and friendly service from start to finish ......”

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Feb 29,2016
Minithumbup
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Clark
By: 'Ian'
Feb 29,2016
0 people found
this helpful
A very professional and friendly service from start to finish and Clarke kept us fully informed throughout the proceedings regarding viewings, feedback, offers & liaising with solicitors (which was very different from other estate agents I have dealt with!) and when things did get a bit ...
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Comment on agent fees
Reasonable
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“Sally was extremely efficient right from the start, valuation to ......”

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Feb 29,2016
Minithumbup
By: 'Fiona'
Feb 29,2016
0 people found
this helpful
Sally was extremely efficient right from the start, valuation to exchange of contracts. She has a friendly and approachable personality, gets to the point. I was kept informed all along of how things were developing and was very happy with the service....
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Comment on agent fees
Good
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“It has been a pleasure dealing with Robert Cooper in ......”

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Feb 27,2016
Minithumbup
By: 'Dr'
Feb 27,2016
0 people found
this helpful
It has been a pleasure dealing with Robert Cooper in particular Sally and Clarke in purchasing my first home. I would highly recommend Robert Cooper and would like to thank Sally and Clarke for both being very professional and helpful during the process. They were ...
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“From the beginning of our dealings with Robert Cooper, Sally ......”

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Feb 15,2016
Minithumbup
By: 'Barbara'
Feb 15,2016
0 people found
this helpful
From the beginning of our dealings with Robert Cooper, Sally has been a tremendous help. She has given excellent advice. She combines professionalism with friendly help. She responds to requests quickly and has empathy for other people's difficulties. It has been a pleasure to deal ...
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Comment on agent fees
Good fair fees
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“Ref Sale of Crossways, EastcoteDear Sally, I thought it would ......”

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Feb 07,2016
Minithumbup
By: 'peter'
Feb 07,2016
0 people found
this helpful
Ref Sale of Crossways, Eastcote Dear Sally, I thought it would be a great idea to thank you personally, as you were subbing for Steve today, for handling so well, the sale of my Parents house in Eastcote. This is assuming that it does exchange ...
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Comment on agent fees
Good
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“Sally's personal service was carried out with the up most ......”

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Jan 29,2016
Minithumbup
By: 'Stephen'
Jan 29,2016
0 people found
this helpful
Sally's personal service was carried out with the up most efficiency This was from the initial introduction right through to the completion. All this was coupled with regular updates which always conveyed to us that Sally's business approach linked with that personal touch gave us ...
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Comment on agent fees
Good.
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“We had a very positive experience of purchasing a property ......”

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Dec 23,2015
Minithumbup
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Clark
By: 'Ahmad'
Dec 23,2015
0 people found
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We had a very positive experience of purchasing a property advertised by Robert Cooper & Co. During this period we dealt with Clarke who was a pleasure to deal with. He was professional and straight forward in his approach and we found him to be fair ...
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“The agents provided regular updates throughout the process to ensure ......”

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Dec 15,2015
Minithumbup
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Clark
By: 'Minesh'
Dec 15,2015
0 people found
this helpful
The agents provided regular updates throughout the process to ensure we were also up-to-date with the latest information. Also the agent help ensure the different solicitors and agents where all talking to each other an in alignment. Thank...
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“Clarke as an absolute pleasure to work with who kept ......”

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Dec 14,2015
Minithumbup
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Clark
By: 'Mr'
Dec 14,2015
0 people found
this helpful
Clarke as an absolute pleasure to work with who kept us in the loop the whole time and worked is upmost to get us our new home before Christmas. Even if Clarke was away on business his partners in the office was very helpful and ...
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“Sally called to value my mothers house in August. She ......”

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Dec 07,2015
Minithumbup
By: 'Gpmum2'
Dec 07,2015
0 people found
this helpful
Sally called to value my mothers house in August. She was polite and professional. Although her valuation was quite a lot higher than the other estate agents valuation. My mother decided to put the house on the market at lower asking price, as we wanted ...
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Comment on agent fees
Agents fees were slightly higher than the other 4 we got to give a valuation.
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“Using Robert Cooper to sell our property was the best ......”

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Dec 04,2015
Minithumbup
By: 'Vish'
Dec 04,2015
0 people found
this helpful
Using Robert Cooper to sell our property was the best decision my wife and I ever made. A truly personal, quality and professional set of agents who attended to our every need and ensured that the process for selling our home was as positive an ...
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Comment on agent fees
Reasonable and reflective of the service provided.
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“Both myself and Catherine were very happy with Leo's service ......”

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Dec 01,2015
Minithumbup
By: 'Tim'
Dec 01,2015
0 people found
this helpful
Both myself and Catherine were very happy with Leo's service last week. During our meeting with Leo, he was very friendly, smartly dressed and professional making it comfortable for Catherine and I viewing the house. Leo showed us around each room, telling us about the ...
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“We were told that buying a house in London is ......”

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Nov 25,2015
Minithumbup
By: 'Bhatt's'
Nov 25,2015
0 people found
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We were told that buying a house in London is the most difficult thing. However, we were in for a different and pleasant experience due to Robert Coopers. Credit goes to Aleks initially for chasing us and getting the viewing (and multiple occasions later) at ...
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“I could not be happier with the way my sale ......”

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Nov 20,2015
Minithumbup
By: 'Ian'
Nov 20,2015
0 people found
this helpful
I could not be happier with the way my sale was handled, from start to finish I was kept up to date with everything that was going on. When my first buyer pulled out, they dealt with the situation quickly and found a new purchaser ...
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“Thank you to Sally and her team in handling our ......”

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Nov 19,2015
Minithumbup
By: 'Maurice'
Nov 19,2015
0 people found
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Thank you to Sally and her team in handling our sale in Wiltshire Lane, their support from valuation, sale, through to completion, was FANTASTIC. Giving above and beyond a standard service. Always there and great at getting the latest info during an unsettling convencying process ...
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“I would highly recommend Robert Cooper & CoI have bought a ......”

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Nov 18,2015
Minithumbup
By: 'Katarzyna'
Nov 18,2015
0 people found
this helpful
I would highly recommend Robert Cooper & Co I have bought a house through them not so long ago and they were very helpful. Both Sally and Clarke have kept me informed throughout the process and if I had any queries they have been answered very ...
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“The team made what could have been a very problematical ......”

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Nov 18,2015
Minithumbup
By: 'Bubbles'
Nov 18,2015
0 people found
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The team made what could have been a very problematical time easy & straightforward. I was kept well informed at all times. The staff were professional courteous & straightforward in their communication. I would recommend without hesitation....
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“Absolutely delighted with the service provided by Robert Cooper and ......”

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Nov 18,2015
Minithumbup
By: 'M.'
Nov 18,2015
0 people found
this helpful
Absolutely delighted with the service provided by Robert Cooper and Co. Having used 'high street' agencies before, I've been extremely impressed by Sally's customer management and quality of services that really, at the end of that day, have made my life easier and increased the ...
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Comment on agent fees
fees represented great value for money.
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“I recently sold my property through Robert Cooper and cannot ......”

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Nov 09,2015
Minithumbup
By: 'Nicola'
Nov 09,2015
0 people found
this helpful
I recently sold my property through Robert Cooper and cannot recommend them highly enough. I was initially going to sell through another local agent but after meeting Sally I instantly knew i wanted this agency to sell the property. Sally was extremely knowledgable about the ...
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By: sales
Nov 09, 2015
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Hi Nicola, thank you so much for your kind words and anything we can do for you in the future please let us know. Kindest Regards ...

“I have used Robert Copper for buying my first ever ......”

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Nov 06,2015
Minithumbup
By: 'Suresh'
Nov 06,2015
0 people found
this helpful
I have used Robert Copper for buying my first ever property. Sally is taken the offers by Bid as there is so much interest on this property. Sally and her staff is transparent in this process. After offer has been accepted by the vendor process ...
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By: sales
Nov 09, 2015
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Hi Suresh, thank you for the great review everyone at Robert Cooper would like to wish you and your family all the best for the future and please don't hesitate to contact us if you need any help in the future. Kind Regards ...

“Robert Cooper marketed the property we've recently purchased and I ......”

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Nov 04,2015
Minithumbup
By: 'Vijay'
Nov 04,2015
0 people found
this helpful
Robert Cooper marketed the property we've recently purchased and I can say that is has been a pleasure dealing with Clarke (Sales Manager) from the first viewing through to completion. All viewing appointments went ahead as scheduled and Clarke was at the property on time ...
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By: clarke
Nov 06, 2015
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thanks for the great review Vijay was a pleasure dealing with you and we hope your very happy in your new home. ...

“The agents were upfront and honest in their expectations and ......”

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Oct 30,2015
Minithumbup
By: 'Barty'
Oct 30,2015
0 people found
this helpful
The agents were upfront and honest in their expectations and prices and completely open in their transactions with us. They trusted us to be honest and thus we trusted them. They kept us informed and advised us where necessary. They took care of all the ...
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Comment on agent fees
Yes moving is an expensive business, but at the end of the day, we feel we got our monies worth. Pay peanuts and you get what you pay for. Pay too much and you feel cheated. They were fair and delivered.
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By: Sales
Nov 09, 2015
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Thank you for this wonderful review clients like yourself are a pleasure to deal with and everyone at Robert Cooper would like to wish you and your whole family all the very best for the future. Kind Regards ...

“Interviewed three agents and decided to go with Robert Cooper ......”

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Oct 27,2015
Minithumbup
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Clark
By: 'Janet'
Oct 27,2015
0 people found
this helpful
Interviewed three agents and decided to go with Robert Cooper because they had sold a number of properties in our area and because Clarke seemed to be knowledgeable and efficient without being pushy or 'hard-sell'. Our gut instinct was right - they were totally professional ...
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Comment on agent fees
Their fees were reasonable and compared very well with other agents' fees.
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By: sales
Nov 10, 2015
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Dear Mr & Mrs Baracaia, thank you for your positive review it truly was a pleasure dealing with you both also and we hope we can help you again with any property related matters in the future. Regards ...

“Sally and the team at Robert Cooper put in so ......”

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Oct 24,2015
Minithumbup
By: 'Harling'
Oct 24,2015
0 people found
this helpful
Sally and the team at Robert Cooper put in so much effort in helping us secure a buyer, then another quickly when the first family pulled out, numerous follow ups, calls and emails to ensure we got to exchange as soon as possible. Always keeping ...
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Comment on agent fees
Very reasonable and competitive
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By: sales
Nov 10, 2015
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Thank you for sharing your positive experience with Robert Cooper & Co we wish you all the best for the future. Regards ...

“Had a house to rent in rickmansworth used three different ......”

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Sep 05,2015
Minithumbup
By: 'JOHN'
Sep 05,2015
1 people found
this helpful
Had a house to rent in rickmansworth used three different local agents whos performance ranged from slamming phone down to total inability to understand what a landlord wants ie no bull**** and house rented Was recommended robert cooper ruislip where to my relief found -house ...
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By: clarke
Nov 06, 2015
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thanks for the great review John look forward to doing business with you in the future. ...

“When they first approached me - they sounded very friendly ......”

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Jul 15,2015
Minithumbdown
By: 'Himadri'
Jul 15,2015
1 people found
this helpful
When they first approached me - they sounded very friendly to get the work but as the time passed - it became bad to worst. 1. I did blunder to go with sole agency and they pushed us to accept tenant which they preferred - we ...
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“I just completed the purchase of my property using Robert ......”

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Jan 11,2015
Minithumbup
By: 'K.A'
Jan 11,2015
1 people found
this helpful
I just completed the purchase of my property using Robert Cooper, I found the staff to be very helpful and friendly. The two agents dealing with my purchase were Kirsten and Sally, they both helped and supported me through the process and kept me updated ...
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Comment on agent fees
N/A
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By: Robert Cooper
Oct 14, 2015
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We are delighted you had a great experience with www.robertcooperandco.com and thank you for your note we hope to help you again in the future! ...

“Excellent service initially from Clark while viewing and negotiating on ......”

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Oct 03,2014
Minithumbup
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Clark
By: 'Barry'
Oct 03,2014
1 people found
this helpful
Excellent service initially from Clark while viewing and negotiating on the property and then from Sally as my purchase progressed. Can't fault any aspect of their service, Clark was very knowledgeable about the property and local area. I was kept up to date on a ...
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By: sales
Nov 10, 2015
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Thank you for the review please let us know if we can help you at all in the future. Regards ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We always strive to deliver the best possible service but if you feel we haven't done this we want to hear about it. The best way would be to send us an email ([email protected]) outlining what your experience was, what property this was relating to and who you dealt with if this isn't possible please call us on 020 8429 1444.
Last updated at 2:24 PM 31/10/2017 by allAgents

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