Whether you are a first time buyer, or have a house to sell, as INDEPENDENT ESTATE AGENTS, we are able to offer sound, professional advice on all aspects of selling and buying your new home.show more
Whether you are a first time buyer, or have a house to sell, as INDEPENDENT ESTATE AGENTS, we are able to offer sound, professional advice on all aspects of selling and buying your new home.
“I had someone from Robinsons come round a few weeks ......”
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2 Star Review
Nov 07,2012
By:
'shabby'
Nov 07,2012
Branch: Welling, 146 Welling High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Welling, 146 Welling High Street
Lettings (Prospective customer)
Postcode:
2people found this helpful
I had someone from Robinsons come round a few weeks ago to carry out a rental valuation. I was very disappointed with the service on offer. Out of four agents I had round they delivered the poorest "pitch". The lady was in and out in ... read full review
“When searching for a new house Robinson-Jackson were the worst ......”
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1 Star Review
Aug 16,2012
By:
'Claire'
Aug 16,2012
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
3people found this helpful
When searching for a new house Robinson-Jackson were the worst Estate Agency that I dealt with. I rang them to book a viewing and 40 minutes later I was still on the phone and no closer to booking a viewing. No wonder people get fed up ... read full review
What agent could do to change your mind?
Just book a viewing without asking questions after questions and trying to sell every single product (mortgage, solicitors) before a house has even been viewed with them! If other agents can book a viewing with just a name and number I am sure they can too!
“I have a reasonable sized property portfolio and have used ......”
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1 Star Review
Mar 01,2012
By:
'experienced&frustrated'
Mar 01,2012
Branch: Welling, 146 Welling High Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: Welling, 146 Welling High Street
Lettings (as a Landlord)
Postcode:
7people found this helpful
I have a reasonable sized property portfolio and have used many different agents over the years to manage my properties. Robinson Jackson Lettings in Welling have provided the worst service I have received over the last 10 years. Every time I call the person I previously ... read full review
What agent could do to change your mind?
Have specific people to deal with specific issues and see it through to the end.
Try to actually earn their money.
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(2)
I have given the managment of my properties to robinsons for the past several years. i have always found them to be helpful and supportive.
I have rented properties for many years with various companies and have found during that time that things are not always plain sailing regardless of who manages your properties. there are always things that are beoynd the control of the management however ....I do not recieve calls at midnight.....the company will always use registered contractors to ens ...
“Would NOT recommend. I put in an offer for a ......”
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1 Star Review
Feb 28,2012
By:
'Linda'
Feb 28,2012
Services: Mortgages (Prospective Customer)
Would you recommend?: No
Postcode:
Mortgages (Prospective Customer)
Postcode:
6people found this helpful
Would NOT recommend. I put in an offer for a house & it was accepted & I was told it was off the market & we started all the proceedings. Three weeks later I received a call from then saying that another offer had come in & they had ... read full review
What agent could do to change your mind?
He could have been honest other than blatently lie through out the dealings, to me & the vendor. This in my mind caused upset & disruption to my family!
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(1)
I agree!!! They using unfair tricks. They said our offer has been accepted and they not booking any viewings and then they booked viewing and let it go to someone else!!! Avoid like hell !!!! ...
“Worked with Marc that inspired me trust since the beginning. ......”
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5 Star Review
Nov 04,2010
By:
'Maurizio'
Nov 04,2010
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
1people found this helpful
Worked with Marc that inspired me trust since the beginning. We explained Marc what we were looking for and after a couple of days Marc called us for a visit to the property.
We liked it and we are now living in it.
Marc has ... read full review
“I called to arrange a viewing for sales and the ......”
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1 Star Review
Oct 26,2010
By:
'Rose'
Oct 26,2010
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
5people found this helpful
I called to arrange a viewing for sales and the customer service was very bad. They said to me I cannot view the property until I provide proof that I have my mortgage in place and the deposit is in an account. Surely not everyone ... read full review
“I have recently sold my fathers property through Robinson Jackson, ......”
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5 Star Review
Oct 08,2010
By:
'Susan'
Oct 08,2010
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
0people found this helpful
I have recently sold my fathers property through Robinson Jackson, Northumberland Heath. The service was 1st class.
As I was 24 miles away, they took complete control of the sale,as I asked them to.
I was kept informed every step of the way. They showed ... read full review
“I have been looking for a house with the Plumstead ......”
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4 Star Review
Aug 16,2010
By:
'anon'
Aug 16,2010
Branch: London, 123-125 Plumstead Common Road
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode:
Branch: London, 123-125 Plumstead Common Road
Sales (Prospective customer)
Postcode:
1people found this helpful
I have been looking for a house with the Plumstead branch and so far they have been very good. All viewings have been accompanied and they have been very receptive to my feedback and only showed me properties that fit what I'm looking for. I ... read full review
“[[EDIT ORIGINAL START]]I have recently sold and bought through 2 ......”
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1 Star Review
Jul 19,2010
By:
'sellbuydietrying'
Jul 19,2010
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
6people found this helpful
[[EDIT ORIGINAL START]]
I have recently sold and bought through 2 south east London & Kent branches. They are a nightmare. No feedback from viewers (some of whom never materialised) rude and unhelpful, full of shmooze to get you to list with them and then zilch. No ... read full review
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Last updated at 19/10/2022, 6:18 PM by Andrew Greene
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Contact the branch partner in the first instance.
Last updated at 5:18 PM 19/10/2022 by Andrew Greene
Awards won by Robinson Jackson Partnership
Regional Awards won by Robinson Jackson Partnership