Richard James Estate Agents (Swindon)
4.9/5, 2370 reviews
96% recommended
96% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
No company information
Click to work with a property consultant who really gets to know you.

Latest Reviews

 View all Reviews 2370
19th Dec 2024
reviewed by 'Phillip Brett'
“Purchase of a property went super fast and easy, thanks to all the team as always especially Julia Barrow in ......”
17th Dec 2024
reviewed by 'Mrs M'
“Time was against me but Jack said RJ could sell my house within 6 weeks and the team that then handled ......”
16th Dec 2024
reviewed by 'Saba'
“We have been looking to buy a property and went through other agencies before dealing with Rocky at Richard James. ......”
16th Dec 2024
reviewed by 'Danii Cole'
“Ebonie showed me around my dream house. She was extremely polite, friendly and made me feel at ease. I would ......”
13th Dec 2024
reviewed by 'Hayley Powell'
“First home! The team worked hard to make sure myself and my seller where both happy. And both viewings with ......”
13th Dec 2024
reviewed by 'Mr Ash Kirby'
“Despite a long drawn out process, Julia has been great in moving things forward and keeping me up to date ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £20,017 £30,500,000
Lettings 93% 97% £425 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
165 5 401 30 860 22 754 33 85 15
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Richard James Estate Agents (Swindon) Branches (view all 10)
Apartments, SN25
East Swindon, SN3
Highworth, SN6
Land and New Homes, SN25
North Swindon Lettings, SN25
North Swindon Sales, SN25
Old Town Swindon, SN1
Royal Wootton Bassett, SN4

“As a first-time Landlord, Bev, in particular, has delivered professinalism ......”

Share on :
Feb 21,2018
Minithumbup
By: 'Steve'
Feb 21,2018
0 people found
this helpful
As a first-time Landlord, Bev, in particular, has delivered professinalism and excellent communication when handling a situation -not of our making- with a particularly unco-operative tenant. Her advice on behalf of RJ Lettings has been most helpful and her personal knowledge of the details of ...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Carol Bowman is a very professional letting agent.She inspires ......”

Share on :
Feb 21,2018
Minithumbup
By: 'mary'
Feb 21,2018
4 people found
this helpful
Carol Bowman is a very professional letting agent. She inspires confidence and I have always found her to be punctual, polite and super competent. She has always explained all landlord requirements and rental procedures simply and effectively....
read full review
Comment on agent fees
Good value and a competitive rate. No hidden charges. Maintenance costs very reasonable.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sue Gidney
Feb 21, 2018
View all comments (1)
Thanks so much Mary. Providing a great service is really important to us, and Carol is a great advocate of this. Thank you so much for your vote of confidence. ...

“Ross Sutton provided mew with an an excellent personal service ......”

Share on :
Feb 21,2018
Minithumbup
By: 'Derek'
Feb 21,2018
0 people found
this helpful
Ross Sutton provided mew with an an excellent personal service from start (presenting & marketing my property) through to completion of the transaction...
read full review
Comment on agent fees
reasonable given assistance in presenting property and then keeping parties in touch through drawn out legal process
Comments (0) Report abuse Print review
Was this helpful? Yes

“Ellis-Rose made my application as smooth as I've ever experienced. ......”

Share on :
Feb 21,2018
Minithumbup
By: 'Phil'
Feb 21,2018
5 people found
this helpful
Ellis-Rose made my application as smooth as I've ever experienced. Professional and friendly, helpful and knowledgeable. Everything was dealt with brilliantly....
read full review
Comment on agent fees
Reasonably expensive but everything was worth it.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sue Gidney
Feb 21, 2018
View all comments (1)
Thanks for taking the time to give your feedback Phil. We are really pleased that you have had such a positive experience with us so far. ...

“I have rented my property through Richard James for nearly 8 ......”

Share on :
Feb 21,2018
Minithumbup
Staff profile picture
Rebecca
Staff profile picture
Laura
By: 'Susan'
Feb 21,2018
4 people found
this helpful
I have rented my property through Richard James for nearly 8 years after previously renting with two other Swindon agents, and I can honestly state that RJ offers an exceptional service to both Landlords and Tenants alike. Rebecca is very good, because as a landlady, she ...
read full review
Comment on agent fees
The Fees are reasonable compared to other Agents.
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have not had any experience of renting out our ......”

Share on :
Feb 20,2018
Minithumbup
Staff profile picture
Nicky
By: 'Sally'
Feb 20,2018
4 people found
this helpful
We have not had any experience of renting out our property before so we needed to feel confident that the advice we were receiving was accurate and we obviously hoped that the property would be well marketed and occupied quickly. We felt very happy with ...
read full review
Comment on agent fees
Happy with the fees
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sue Gidney
Feb 20, 2018
View all comments (1)
Thanks Sally. Great to hear that you are confident that you are in safe hands with us, and that Nicky was able to inspire this confidence! ...

“Following our enquiry for the property, the service from the ......”

Share on :
Feb 20,2018
Minithumbup
By: 'Natasha'
Feb 20,2018
4 people found
this helpful
Following our enquiry for the property, the service from the start has been brilliant. The response from the team and Sophie has been great, and everything explained clearly with quick replies to questions and we have been really happy working with them....
read full review
Comment on agent fees
There are fees they are high, I justified as the property was right for us and confidence giving from the team
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sue Gidney
Feb 20, 2018
View all comments (1)
Thanks for the review Natasha. We always endeavor to be clear and helpful, as we do appreciate that moving house can be a stressful time! ...

“I have been very happy with the service Richard James ......”

Share on :
Feb 20,2018
Minithumbup
Staff profile picture
Nicky
By: 'Jeff'
Feb 20,2018
4 people found
this helpful
I have been very happy with the service Richard James have provided me when letting out our bungalow. Being first time landlords, Nicky made us feel very at ease with the whole process and really seemed to know her stuff!!!! Will definitely be using Richard ...
read full review
Comment on agent fees
Very reasonable and good value for money
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sue Gidney
Feb 20, 2018
View all comments (1)
Thanks so much for the review Jeff. Its great to know that you have been so pleased with our service so far! ...

“The whole process from start to finish was seamless. Caroline ......”

Share on :
Feb 20,2018
Minithumbup
Staff profile picture
Caroline
By: 'G'
Feb 20,2018
4 people found
this helpful
The whole process from start to finish was seamless. Caroline arranged the viewing and secured the property for me. Emily was very helpful and efficient with the administrative aspect. Both efforts resulting in me being able to move in swiftly and without stress and hassle. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We have rented several properties through Richard James Estate Agents ......”

Share on :
Feb 20,2018
Minithumbup
Staff profile picture
Caroline
By: 'Hannah'
Feb 20,2018
4 people found
this helpful
We have rented several properties through Richard James Estate Agents in the past and dealt with Caroline everytime. She's professional, honest and very knowledgeable. If the need ever arose to rent again I wouldn't hesitate to be in touch with Caroline. A great company and ...
read full review
Comment on agent fees
Excellent
Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional and helpful at all points through tenancy, much appreciated ......”

Share on :
Feb 20,2018
Minithumbup
Staff profile picture
Ellis-Rose
By: 'T'
Feb 20,2018
4 people found
this helpful
Professional and helpful at all points through tenancy, much appreciated by a first time renter. Would definitely use Richard James again!...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sue gidney
Feb 22, 2018
View all comments (1)
Thanks so much for your review. Great to hear that your renting experience with us was a good one! ...

“Carol was very friendly while showing us around the property ......”

Share on :
Feb 19,2018
Minithumbup
By: 'Joshua'
Feb 19,2018
5 people found
this helpful
Carol was very friendly while showing us around the property and was able to answer all of our questions. She was able to clearly and professionally give us all the information we needed to proceed with a rental application. Sophia was extremely helpful with sorting ...
read full review
Comment on agent fees
the agents fees are a good price as they were not too expensive which was a concern for a young graduate such as myself with little to no funds but the price was competitive meaning that i felt that the agent was performing the required checks.
Comments (0) Report abuse Print review
Was this helpful? Yes

“From our first meeting with Ross Sutton we were impressed ......”

Share on :
Feb 17,2018
Minithumbup
By: 'Paul'
Feb 17,2018
0 people found
this helpful
From our first meeting with Ross Sutton we were impressed not only with his knowledge of the property itself but also the local area. Our subsequent offer which was accepted meant regular contact with staff at the Wroughton office. Throughout the transaction thereafter my wife ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Nicola was very patient when we arrived late for our ......”

Share on :
Feb 16,2018
Minithumbup
Staff profile picture
Nicky
By: 'Dhatchani'
Feb 16,2018
2 people found
this helpful
Nicola was very patient when we arrived late for our viewing. And very efficient and helpful with handling our questions to the owner post the viewing. Sophia has also been friendly and helpful throughout the process from our deciding to rent the property to our ...
read full review
Comment on agent fees
Agents' fees in line with rest of market
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sue Gidney
Feb 17, 2018
View all comments (1)
Thank you for your kind words Dhatchani. Feedback is really important to us as we want always to ensure we are providing a great service, so are very pleased to hear that your journey so far with us has been a good one! ...

“Prior to my house move, I purchased a fab note ......”

Share on :
Feb 16,2018
Minithumbup
By: 'Lynne'
Feb 16,2018
0 people found
this helpful
Prior to my house move, I purchased a fab note book so I could write down the many notes and things to do that I expected - however I never used this note book! The house sale and just as importantly our house purchase went ...
read full review
Comment on agent fees
Really competitive fees.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sam
Feb 16, 2018
View all comments (1)
Lynne. Thanks so much for the fab review. We are really pleased to have helped you and hope to again in the future. This is really great feedback and its good to know that traditional estate agency is still key! ...

“Thank you so much to the letting team and in ......”

Share on :
Feb 16,2018
Minithumbup
Staff profile picture
Rebecca
By: 'Richard'
Feb 16,2018
3 people found
this helpful
Thank you so much to the letting team and in particular Rebecca, Tiegan and Ellis from the Old Town office and Deborah and Joe in the North Swindon office for everything they've done with regards to the new house we've recently moved into. The whole ...
read full review
Comment on agent fees
Good
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Klaudia
May 21, 2018
View all comments (2)
I heartily recommend these agencies , cordially people very helpful. Thank you Tiegan Hall for all help so far. ...

“After a long a painful process (my fault entiley..!!!) I ......”

Share on :
Feb 16,2018
Minithumbup
Staff profile picture
Nicky
By: 'Stu'
Feb 16,2018
2 people found
this helpful
After a long a painful process (my fault entiley..!!!) I just wanted to say that the two agents have been and amazing and very patient. ALWAYS HELPFUL and were always keeping me in the loop about my application...We got there in the end, and ...
read full review
Comment on agent fees
On even keel, with other agencies
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Sue Gidney
Feb 17, 2018
View all comments (1)
Thanks so much for this glowing review Stu. Its always lovely to hear from happy tenants! We hope you and your family are very happy in your new home. ...

“A big thank you to Jess for helping my partner ......”

Share on :
Feb 14,2018
Minithumbup
By: 'Helen'
Feb 14,2018
0 people found
this helpful
A big thank you to Jess for helping my partner and I find our perfect new home in Wroughton. From the start Jess listened to our long list of needs and wishes for our new home. She was particularly patient with us as we viewed ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We would like to thank Ross Sutton and all the ......”

Share on :
Feb 14,2018
Minithumbup
By: 'Des'
Feb 14,2018
0 people found
this helpful
We would like to thank Ross Sutton and all the team at Richard James Wroughton office for a very professional service In the quick and speedy sale of our house and the purchase of Our new property....
read full review
Comment on agent fees
Agents fees were reasonable.
Comments (0) Report abuse Print review
Was this helpful? Yes

“We were highly impressed with the team at Richard James ......”

Share on :
Feb 14,2018
Minithumbup
By: 'Mr'
Feb 14,2018
0 people found
this helpful
We were highly impressed with the team at Richard James in Wroughton from the outset. From their first visit and subsequent valuation to the production of a beautiful brochure and to the identification of our buyers they were professional and efficient throughout. We can't speak ...
read full review
Comment on agent fees
We negotiated a performance related fee structure and were very happy with the result.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing customer service from Jess, Alison & Ross. Our property sold ......”

Share on :
Feb 14,2018
Minithumbup
By: 'Pete'
Feb 14,2018
0 people found
this helpful
Amazing customer service from Jess, Alison & Ross. Our property sold within a week of it being listed and they worked really hard with multiple potential buyers to help us get the best price for our property. Communication was excellent at all times and they always ...
read full review
Comment on agent fees
Agent fees very fair and worth every penny.
Comments (0) Report abuse Print review
Was this helpful? Yes

“I just wanted to say a massive thank you to ......”

Share on :
Feb 13,2018
Minithumbup
By: 'Lorraine'
Feb 13,2018
0 people found
this helpful
I just wanted to say a massive thank you to you for the sale of my late mothers home, the sale of my own home and for the purchase of my dream home. The Richard James office in Wroughton has a lovely team who are ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I just wanted to say a massive thank you to ......”

Share on :
Feb 13,2018
Minithumbup
By: 'Lorraine'
Feb 13,2018
0 people found
this helpful
I just wanted to say a massive thank you to you for the sale of my late mothers home, the sale of my own home and for the purchase of my dream home. The Richard James office in Wroughton has a lovely team who are ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I have moved home several times over a number of ......”

Share on :
Feb 09,2018
Minithumbup
By: 'Angus'
Feb 09,2018
0 people found
this helpful
I have moved home several times over a number of years, and used many different Estate Agents, my reason for writing this review is about my experiences with one in particular Richard James, I can quite clearly understand why they have already won awards and ...
read full review
Comment on agent fees
Great agent fees
Comments (0) Report abuse Print review
Was this helpful? Yes

“Ref - sale of 106 Saddleback Road.I would like to ......”

Share on :
Feb 07,2018
Minithumbup
Staff profile picture
Barrie
By: 'Sandra'
Feb 07,2018
0 people found
this helpful
Ref - sale of 106 Saddleback Road. I would like to thank Barrie for the very professional and swift sale of my house. I appreciated the updates on any progress made and found it was less stressful than I had imaged as it was so well ...
read full review
Comment on agent fees
Obviously would like to pay less.
Comments (0) Report abuse Print review
Was this helpful? Yes

“First class and very proactive service from Barrie Brocks in ......”

Share on :
Feb 05,2018
Minithumbup
Staff profile picture
Barrie
By: 'Mr'
Feb 05,2018
0 people found
this helpful
First class and very proactive service from Barrie Brocks in particular, and his supporting team ! Would not hesitate to recommend....
read full review
Comment on agent fees
Fair
Comments (0) Report abuse Print review
Was this helpful? Yes

“First class service, Barry said he would find us a ......”

Share on :
Feb 05,2018
Minithumbup
Staff profile picture
Barrie
By: 'Alex'
Feb 05,2018
0 people found
this helpful
First class service, Barry said he would find us a house and he did.. I would recommend Barry and Richard James to anyone looking to buy or sell a property in Swindon...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Barrie sold our house in Grange Park in SN5, last ......”

Share on :
Feb 02,2018
Minithumbup
Staff profile picture
Barrie
By: 'Patricia'
Feb 02,2018
0 people found
this helpful
Barrie sold our house in Grange Park in SN5, last year. After instructing Barrie on the sale of our house, it was all systems go, we had several viewings, appointments were professionally arranged and Barrie was excellent, nothing was too much trouble. Barrie listened to ...
read full review
Comment on agent fees
Fees were fair for the professional work that was done and prompt sale of our house
Comments (0) Report abuse Print review
Was this helpful? Yes

“We would like to provide some feedback for Richard Whatton. ......”

Share on :
Jan 31,2018
Minithumbup
By: 'Mark'
Jan 31,2018
3 people found
this helpful
We would like to provide some feedback for Richard Whatton. Richard helped sell our our old and buy our new home in August 2016 and was a great example of an estate agent going the extra mile and doing the right thing for his customer! He ...
read full review
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Sam
Jan 31, 2018
View all comments (2)
Mark. Thanks for the great review. We will pass this on to Richard and the team in Old Town. Really pleased that we have helped you buy and sell. We look forward to doing it again one day and helping and friends and family you might recommend. ...

“Great service, great communications and a very hard working team. ......”

Share on :
Jan 26,2018
Minithumbup
By: 'Lisa'
Jan 26,2018
3 people found
this helpful
Great service, great communications and a very hard working team. I sold my house through Richard James and I would recommend them as not only has the sale process been good, I can also comment from a buyer perspective as the house I sold was ...
read full review
Comment on agent fees
Agent fees are fair.
Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:58 PM 09/05/2018 by sam

Awards won by Richard James Estate Agents (Swindon)

Regional Awards won by Richard James Estate Agents (Swindon)

Individual Branch Awards

Highworth, SN6

Swindon, SN25

Swindon, SN25

Swindon, SN1

Swindon, SN3

Swindon, SN4

Swindon, SN5

Wroughton, SN4

Swindon, SN25



Get in touch with

Richard James Estate Agents (Swindon)

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn