Richard James Estate Agents (Swindon)
4.9/5, 2370 reviews
96% recommended
96% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
No company information
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Latest Reviews

 View all Reviews 2370
19th Dec 2024
reviewed by 'Phillip Brett'
“Purchase of a property went super fast and easy, thanks to all the team as always especially Julia Barrow in ......”
17th Dec 2024
reviewed by 'Mrs M'
“Time was against me but Jack said RJ could sell my house within 6 weeks and the team that then handled ......”
16th Dec 2024
reviewed by 'Saba'
“We have been looking to buy a property and went through other agencies before dealing with Rocky at Richard James. ......”
16th Dec 2024
reviewed by 'Danii Cole'
“Ebonie showed me around my dream house. She was extremely polite, friendly and made me feel at ease. I would ......”
13th Dec 2024
reviewed by 'Hayley Powell'
“First home! The team worked hard to make sure myself and my seller where both happy. And both viewings with ......”
13th Dec 2024
reviewed by 'Mr Ash Kirby'
“Despite a long drawn out process, Julia has been great in moving things forward and keeping me up to date ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £20,017 £30,500,000
Lettings 93% 97% £425 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
165 5 401 30 860 22 754 33 85 15
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

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Richard James Estate Agents (Swindon) Branches (view all 10)
Apartments, SN25
East Swindon, SN3
Highworth, SN6
Land and New Homes, SN25
North Swindon Lettings, SN25
North Swindon Sales, SN25
Old Town Swindon, SN1
Royal Wootton Bassett, SN4

“Joanna has been absolutely brilliant through out my whole process, ......”

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Mar 14,2018
Minithumbup
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Joanna
By: 'Molly'
Mar 14,2018
0 people found
this helpful
Joanna has been absolutely brilliant through out my whole process, she always got back to me very quick and efficient, she also remained extremely professional but with a friendly approach. Thankyou!...
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By: Sue Gidney
Mar 14, 2018
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Thank you for your review Molly. We are really pleased that Jo was able to help you, and that you have been so happy with her efforts. ...

“As a non resident landlord I entrust the full management ......”

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Mar 13,2018
Minithumbup
By: 'On'
Mar 13,2018
1 people found
this helpful
As a non resident landlord I entrust the full management services of my property to the team at Richard James Homefinders, Swindon. As such, two KPIs are vital for me :- 1/- to optimise the rental income from the property 2/- to ensure that the ...
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Comment on agent fees
Consistently deliver above expectations
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By: Sue Gidney
Mar 13, 2018
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Thank you so much for your review. It is fantastic to hear that you have been so pleased with our service and that your expectations have been exceeded. It is really lovely to have such a glowing reference! ...

“As a non resident landlord I entrust the full management ......”

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Mar 13,2018
Minithumbup
By: 'On'
Mar 13,2018
1 people found
this helpful
As a non resident landlord I entrust the full management services of my property to the team at Richard James Homefinders, Swindon. As such, two KPIs are vital for me :- 1/- to optimise the rental income from the property 2/- to ensure that the ...
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Comment on agent fees
Consistently deliver above expectations
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“I would like to thanks all services Richard James agents ......”

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Mar 13,2018
Minithumbup
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Laura
By: 'Rahul'
Mar 13,2018
1 people found
this helpful
I would like to thanks all services Richard James agents provided me so far. They alwasys help me and responded quickly whenerver I contacted them. Specially I would like to thanks Mandy and Laura to help me everytime....
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By: Sue Gidney
Mar 13, 2018
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Thank you so much for your review Rahul. Great to know that you have had such a positive experience with us. ...

“Very pleased with Richard James specially with the prompt responses ......”

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Mar 12,2018
Minithumbup
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Caroline
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Nicky
By: 'Marcos'
Mar 12,2018
1 people found
this helpful
Very pleased with Richard James specially with the prompt responses from Caroline. We've met to take pictures of my property for an ad within 30 minutes of my first phone call. Nicola's professional photos are excellent and made a great ad. I would definitely recommend Richard ...
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By: Sue Gidney
Mar 12, 2018
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Many thanks for your review Marcos. We are so happy to hear how pleased you have been with the service provided by Caroline and Nicky ...

“Joanna was my first contact at Marriotts With Richard James. ......”

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Mar 12,2018
Minithumbup
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Joanna
By: 'Glenn'
Mar 12,2018
0 people found
this helpful
Joanna was my first contact at Marriotts With Richard James. I have always found her to be very quick to respond to my emails and calls. Any issues I have had as a tenant she has either dealt with herself, or put me in contact ...
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Comment on agent fees
Have always been very reasonable.
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By: Sue Gidney
Mar 12, 2018
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Thank you for your review Glenn. It's great to hear that you have been so pleased with Jo's help and direction ...

“I have spoke to louise a number of times now, ......”

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Mar 12,2018
Minithumbup
By: 'Matthew'
Mar 12,2018
1 people found
this helpful
I have spoke to louise a number of times now, and simply she has been fantastic. She always happy to talk, she has a perfect balance of being friendly enough while also remaining professional. Each query I have put towards she has answered in a ...
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Comment on agent fees
N/a
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By: Sue Gidney
Mar 12, 2018
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Thank you so much for your review Matthew. It is always fantastic to see that someone has taken the time to give feedback - and of course even better when it is such good feedback! ...

“Richard James team made my move so nice and easy ......”

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Mar 11,2018
Minithumbup
By: 'Michael'
Mar 11,2018
0 people found
this helpful
Richard James team made my move so nice and easy for me and certain team members like Debbie in Wootton Bassett going an extra mile to make it a much more personal experience. I never liked using agencies before but Debbie made the experience so ...
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Comment on agent fees
I think the fees were average really from what I have seen but the service you get is worth every penny
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By: Sue Gidney
Mar 13, 2018
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Thank you so much for taking the time to review Michael. I am so pleased that Debbie was able to help with your move. We are aware that moving house can be a stressful time, and do our very best to help where we can. ...

“Emily has been fantastic in supporting our property rental. She ......”

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Mar 09,2018
Minithumbup
By: 'Kate'
Mar 09,2018
1 people found
this helpful
Emily has been fantastic in supporting our property rental. She has liaised with me and with our tenant promptly and dealt with any problems or concerns that have arisen resulting in positive outcomes for all....
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Comment on agent fees
good
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By: Sue Gidney
Mar 09, 2018
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Thanks for your review Kate. We are so pleased to hear that Emily was able to help with the issues that you had at your property. Thanks so much for taking the time to review us! ...

“Great customer service from Joe. He kept us informed proactively ......”

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Mar 09,2018
Minithumbup
By: 'MH'
Mar 09,2018
1 people found
this helpful
Great customer service from Joe. He kept us informed proactively - this demonstrates a very good understanding of customer needs, and in a crowded market is a necessary differentiator....
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Comment on agent fees
Market rate. The service is the difference
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By: Sue Gidney
Mar 09, 2018
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Thank you so much for your review. It's great to hear that the you have had such a positive experience with Joe. ...

“Im very pleased with the service so far at Richard ......”

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Mar 08,2018
Minithumbup
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Caroline
By: 'rachel'
Mar 08,2018
1 people found
this helpful
Im very pleased with the service so far at Richard James. As a first time tenant renting a property, Caroline really went out of her way to help me feel at ease and answered all questions when needed. It was a very difficult time of ...
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By: Sue Gidney
Mar 09, 2018
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Thank you for your review Rachel. We are so pleased to hear that Caroline was able to help make your move, which is often quite a stressful time, a little less stressful! ...

“We are continully told that moving house is the most ......”

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Mar 08,2018
Minithumbup
By: 'Mr'
Mar 08,2018
0 people found
this helpful
We are continully told that moving house is the most stressful thing you'll ever do.. whilst this may be true, the process was certainly made much easier by Ross and his team. I was looking for a specific type of property so registerd my requirements ...
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Comment on agent fees
The agents fees were fair and reflective of the professional service they provided, I know how hard the whole team worked to secure the best deal for me.
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“Debbie has been brilliant for me as a landlord. She ......”

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Mar 07,2018
Minithumbup
By: 'John'
Mar 07,2018
0 people found
this helpful
Debbie has been brilliant for me as a landlord. She found an excellent tenant and has always acted promptly and professionally with any enquries...
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Comment on agent fees
Good
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By: Sue Gidney
Mar 09, 2018
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Thanks so much for taking the time to review John. It's great to hear that Debbie has provided you with a service that you feel was worthy of such a positive comment ...

“I have used Richard James's Find Tenant Only service a ......”

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Mar 06,2018
Minithumbup
By: 'Mr'
Mar 06,2018
1 people found
this helpful
I have used Richard James's Find Tenant Only service a number of times and found the staff to be very knowledgeable. They have always found me excellent tenants :)...
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By: Sue Gidney
Mar 06, 2018
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Many thanks for taking the time to review. We are so pleased that you have been happy with the service we have provided for you. ...

“As a tenant I only have positive things to say ......”

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Mar 05,2018
Minithumbup
By: 'Happy'
Mar 05,2018
0 people found
this helpful
As a tenant I only have positive things to say about the team at Richard James. Always friendly and happy to answer any questions I have had. Thanks!...
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“Joanna is an amazing agent and has helped us with ......”

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Mar 05,2018
Minithumbup
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Joanna
By: 'Paris'
Mar 05,2018
0 people found
this helpful
Joanna is an amazing agent and has helped us with every enquiry/ problem spot on throughout the duration of our stay in our property. We are looking forward to moving into our new property but are gutted to be ending our dealings with such a ...
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Na
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By: Sue Gidney
Mar 05, 2018
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Thank you for your really lovely revue. Joanna always endeavors to go the extra mile where ever she can, and we are always very pleased to hear such a positive review ...

“Joanna is extremely helpful and approachable, she clarified any questions ......”

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Mar 05,2018
Minithumbup
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Joanna
By: 'Amanda'
Mar 05,2018
0 people found
this helpful
Joanna is extremely helpful and approachable, she clarified any questions I had regarding the property and was very patient and understanding of my excitable children throughout the process, given the big change they face! She made this process less stressful with her positive demeanour!...
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Comment on agent fees
Good
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By: Sue Gidney
Mar 05, 2018
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Thanks for your warm words Amanda. We really do appreciate how stressful the upheaval of moving house can be (particularly with children!). Great to know that Joanna has been able to help you with your move. ...

“Jo is by far the best estate agent I have ......”

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Mar 05,2018
Minithumbup
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Joanna
By: 'Rhiannon'
Mar 05,2018
0 people found
this helpful
Jo is by far the best estate agent I have come across (cheesy sounding I know) but it is true. She is so friendly, always makes an effort to chat to us all including my son Harry and remember things/events we have told her ...
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By: Sue Gidney
Mar 09, 2018
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Thank you so much for your review Rhiannon. It's fantastic to hear how much Jo has helped you, and has prompted you to give her and us such lovely feedback ...

“It is a real pleasure to write a review for ......”

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Mar 02,2018
Minithumbup
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Ellis-Rose
By: 'Karthik'
Mar 02,2018
0 people found
this helpful
It is a real pleasure to write a review for Ellis-Rose. She is patient and an active listener; these qualities make her a fantastic staff member and are extremely helpful to customers. She gives enough time to customers to process relevant things and addresses further ...
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“I am extremely happy with the service I have received ......”

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Mar 02,2018
Minithumbup
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Caroline
By: 'M'
Mar 02,2018
1 people found
this helpful
I am extremely happy with the service I have received from Richard james and in particular Caroline. Firstly as a landlord Caroline found no me a perfect tenant and they were in within a fortnight! Then secondly as I have decided to rent for a ...
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Comment on agent fees
Good
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By: Sue Gidney
Mar 02, 2018
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Thanks so much for your review Mark. We are really happy that we were able to help, and that you are so happy with the service and help that Caroline has given. ...

“Sophie has looked after many aspects of my property.Many ......”

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Mar 02,2018
Minithumbup
By: 'Robin'
Mar 02,2018
1 people found
this helpful
Sophie has looked after many aspects of my property. Many of which outside of her immediate responsibility. On a personal level, all her correspondence with me and my partner have been both friendly, and very professional. A difficult mix to achieve. We do not live ...
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Comment on agent fees
They are in line with the general market.
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“Very happy with the quick response to fix the boiler ......”

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Mar 01,2018
Minithumbup
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Joanna
By: 'Maggie'
Mar 01,2018
0 people found
this helpful
Very happy with the quick response to fix the boiler in the flat. Joanna didn't just send me a link to sort it out myself like others did, she sent the plumbers the same day to sort it out and it was done promptly....
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By: Sue Gidney
Mar 01, 2018
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Thanks so much for the review Maggie. We're very pleased that your boiler issue was fixed quickly! ...

“Joanna Hill couldn't have been more helpful and efficient when ......”

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Mar 01,2018
Minithumbup
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Joanna
By: 'Caroline'
Mar 01,2018
0 people found
this helpful
Joanna Hill couldn't have been more helpful and efficient when we were looking for tenants for our cottage. Joanna was fantastic at explaining what I needed to do my end and she always kept me informed of progress. Joanna was a lovely person to deal ...
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Comment on agent fees
Fees were good.
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By: Sue Gidney
Mar 01, 2018
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Thank you for taking the time to give such a glowing review. We are so please to hear how happy you have been with Joanna's help so far. ...

“I met Emily Anderson in Old town office on our ......”

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Mar 01,2018
Minithumbup
By: 'D'
Mar 01,2018
0 people found
this helpful
I met Emily Anderson in Old town office on our move in date. She was very patient with all my questions. She cleared all our doubts efficiently. I created a little confusion around agreed rent but she remaine calm and handled everything well. I appreciate ...
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Comment on agent fees
OK
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“Emily provides prompt and efficient advice when handling maintenance issues, ......”

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Mar 01,2018
Minithumbup
By: 'Steve'
Mar 01,2018
1 people found
this helpful
Emily provides prompt and efficient advice when handling maintenance issues, ensuring we can rectify any issues as soon as possible. As a landlord this ensures we can keep apartments up to a very good standard....
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By: Sue Gidney
Mar 01, 2018
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Thanks so much for your review Steve. It's always good to hear from a happy landlord! ...

“Nicky has been brilliant, very professional and efficient. I would ......”

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Mar 01,2018
Minithumbup
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Nicky
By: 'Fraser'
Mar 01,2018
1 people found
this helpful
Nicky has been brilliant, very professional and efficient. I would highly recommend Richard James as a letting agent. Thanks Fraser...
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By: Sue Gidney
Mar 01, 2018
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Thanks Fraser, we are so pleased to hear that you have had such a positive experience with us, and in particular with Nicola. Thank you for taking the time to submit this review. ...

“Being based abroad, I rely on Nicky and her colleagues ......”

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Feb 28,2018
Minithumbup
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Nicky
By: 'D'
Feb 28,2018
0 people found
this helpful
Being based abroad, I rely on Nicky and her colleagues to manage my properties and keep me informed of anything they feel is relevant or important. Everything I have requested or suggested has been followed up without delay and Nick's reactivity and professionalism is superb....
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By: Sue Gidney
Feb 28, 2018
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Fantastic to hear that you feel you can rely on us to look after your properties - particularly as you are overseas. Thank you so much for your vote of confidence. ...

“Joanna has been the best letting agent I have ever ......”

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Feb 28,2018
Minithumbup
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Joanna
By: 'Max'
Feb 28,2018
1 people found
this helpful
Joanna has been the best letting agent I have ever been in contact with. Friendly, prompt, and professional interaction and a person I, as a tenant, trust....
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By: Sue Gidney
Feb 28, 2018
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Thanks Max, we really appreciate you taking the time to give this feedback. Great to know that Joanna has been able to help you find the right property, and that you have been so pleased with the service ...

“Working with Nicky Bint at Richard James exceeded any of ......”

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Feb 28,2018
Minithumbup
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Nicky
By: 'Jayne'
Feb 28,2018
1 people found
this helpful
Working with Nicky Bint at Richard James exceeded any of my expectations. As a first time landlady, I was not familiar with the terminology or the requirements. However, right away Nicky was incredibly friendly and took time to walk through the process. I highly recommend ...
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Comment on agent fees
Acceptable
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By: Sue Gidney
Feb 28, 2018
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Thanks Jayne for taking the time to review. We are so pleased that Nicky has been such a help to you in your first steps as a new landlord ...

“We had fantastic service from Richard James from start to ......”

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Feb 28,2018
Minithumbup
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Barrie
By: 'L'
Feb 28,2018
0 people found
this helpful
We had fantastic service from Richard James from start to finish. Nothing was too much trouble and they put in the utmost effort to list our property quickly and efficiently and attract the right to attention it. We also purchased our new property through them ...
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Comment on agent fees
Fees were very competitive at the time of sale/purchase.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 1:58 PM 09/05/2018 by sam

Awards won by Richard James Estate Agents (Swindon)

Regional Awards won by Richard James Estate Agents (Swindon)

Individual Branch Awards

Highworth, SN6

Swindon, SN25

Swindon, SN25

Swindon, SN1

Swindon, SN3

Swindon, SN4

Swindon, SN5

Wroughton, SN4

Swindon, SN25



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Richard James Estate Agents (Swindon)

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