Richard James Estate Agents (Swindon)
4.9/5, 2372 reviews
96% recommended
96% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
No company information
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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £20,017 £30,500,000
Lettings 93% 97% £425 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
165 5 401 30 860 22 756 33 85 15
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Since I've let my property Becky has always found me great tenants in little time with no hassle, highly recommend!...”

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Apr 26,2018
Minithumbup
Rebecca
By: 'Ryan'
Apr 26,2018
0 people found
this helpful
Since I've let my property Becky has always found me great tenants in little time with no hassle, highly recommend!...
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By: Sue Gidney
Apr 27, 2018
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Thanks for your kind words Ryan. Taking the hassle away from our landlords is what we always strive to do! ...

“Fantastic...”

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Apr 26,2018
Minithumbup
Joanna
By: 'April'
Apr 26,2018
0 people found
this helpful
Joanna was absolutely fantastic! She was honest and trustworthy. She told us what we could and couldn't do. She couldn't do enough for us. Joanna made the whole process so easy. I would highly recommend Joanna Hill....
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By: Sue Gidney
Apr 26, 2018
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Thank you so much for your review April. It's great to hear that Jo has been so helpful. ...

“Friendly and helpful...”

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Apr 26,2018
Minithumbup
By: 'Wendy'
Apr 26,2018
0 people found
this helpful
Fantastic support from the meetings team from maintenance to my many questions that I always seem to have! Impeccable service and response, always so friendly, professional and courteous. Thank you...
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Comment on agent fees
Good
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“Excellent service...”

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Apr 25,2018
Minithumbup
Rebecca
Ellis-Rose
By: 'Mr'
Apr 25,2018
0 people found
this helpful
Rebecca was very helpful in finding me a new investment property, her advice and knowledge on the local area was outstanding....
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Comment on agent fees
Reasonable
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By: Sue Gidney
Apr 26, 2018
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Thank you for taking the time to review Mr Jefferies. We appreciate the importance of finding the right property for our investors, so it was great to hear that you were so pleased with our service ...

“Consistently Great Service!...”

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Apr 25,2018
Minithumbup
Rebecca
By: 'Gregor'
Apr 25,2018
1 people found
this helpful
As a Landlord, I've always found the staff at Richard James to be very helpful and proactive in getting my flat rented out to quality tenants. Good attention to detail, and excellent customer service from all of the team. Thank you!...
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Comment on agent fees
Fair.
Was this helpful? Yes
By: Sue Gidney
Apr 25, 2018
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Thank you for taking the time to review Gregor. It is always fantastic to hear from our clients that they are happy with the service that we are providing ...

“Excellent...”

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Apr 25,2018
Minithumbup
Caroline
By: 'Katie'
Apr 25,2018
0 people found
this helpful
Can't thank Caroline enough for the excellent service. She's always been so helpful and deals with everything immediately....
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Comment on agent fees
Good- very reasonable
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By: Sue Gidney
Apr 25, 2018
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Thanks Katie. Fantastic to hear such a positive review! ...

“Letting of 5 Blissett Terrace Faringdon...”

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Apr 24,2018
Minithumbup
Joanna
By: 'Michael'
Apr 24,2018
1 people found
this helpful
Joanne always provided excellent helpful professional advice especially in managing the notice period and tenancy termination arrangements. She was always very personable and courteous....
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“Positive experience...”

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Apr 23,2018
Minithumbup
Joanna
By: 'Leigh'
Apr 23,2018
1 people found
this helpful
I have been dealing with Marriots with Richard James for over 18months and from the start of my tenancy they kept me updated answered any queries i had swiftly.When my landlord decided to sell Joanna Hill could not of been more helpful, kept me ...
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Comment on agent fees
Fees were good for the area. Lower than some other letting agents
Was this helpful? Yes

“House sale...”

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Apr 20,2018
Minithumbup
Barrie
By: 'Kev'
Apr 20,2018
1 people found
this helpful
Very impressed with Richard James, particularly Barrie who runs their West Swindon branch. We had the misfortune of losing our original buyers through a different Agent and were getting very few viewings until Barrie stepped in. He contacted us a number of times to say ...
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Comment on agent fees
Fair price particularly in view of how quickly viewings increased and sale agreed.
Was this helpful? Yes

“Recommended...”

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Apr 19,2018
Minithumbup
Caroline
Ellis-Rose
By: 'Paul'
Apr 19,2018
0 people found
this helpful
Found a tenant for my property very quickly, After I moved the the instruction from another agent who were not as proactive. Very professional throughout the process once tenant found....
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Comment on agent fees
Fees competitive
Was this helpful? Yes
By: Sue Gidney
Apr 19, 2018
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Thanks so much for your review Paul. Really pleased to hear we were able to help find you a good tenant, and quickly too! ...

“Poor service...”

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Apr 19,2018
Minithumbdown
By: 'melanie'
Apr 19,2018
1 people found
this helpful
They do not even deserve one star, no call backs you have to chase them up.. after giving an offer they do not pass the offers on to the sellers the seller choose a buyer who put in lower offers lol they need to be ...
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Comment on agent fees
bad
Was this helpful? Yes

“Great Coxwell...”

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Apr 14,2018
Minithumbup
Joanna
By: 'Sarah'
Apr 14,2018
0 people found
this helpful
Jo was very helpful and friendly. A great reassurance at a stressful time. I really appreciate the extra time she spent making sure everything was ok over the Easter weekend too!...
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Comment on agent fees
I have never gone through this process before so have no previous fees to compare it with.
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By: Sue Gidney
Apr 14, 2018
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Thank you for your review. I am pleased to hear that Jo was able to help ...

“Great service!...”

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Apr 14,2018
Minithumbup
By: 'L.Miller'
Apr 14,2018
0 people found
this helpful
I've received a really good service from Richard James Lettings over the past 3 years. Recently Marie has been extremely helpful and efficient in sorting out work that was required on my property.She ensured problems were resolved quickly and was great in keeping me up ...
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Comment on agent fees
Good
Was this helpful? Yes

“Review...”

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Apr 13,2018
Minithumbup
By: 'Georgina'
Apr 13,2018
1 people found
this helpful
Amazing customer service, very helpful and thorough with everything. Made our experience of finding a new home very pleasant and easy....
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Comment on agent fees
Good agent fees.
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By: Sue Gidney
Apr 14, 2018
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Thank so much for your kind words Georgina. Sophie always does her very best to help in any way that she can, and she will be so pleased to know that you have taken the time to recognise her efforts ...

“Panic at Petwick...”

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Apr 10,2018
Minithumbup
Joanna
By: 'Mark'
Apr 10,2018
0 people found
this helpful
Upon return from vacation tired and jetlagged, that last thing i expected when returning to my property was a burst pipe in the loft causing chaos throughout the whole building. The property management agents were kind enough to talk me though the next steps and ...
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Comment on agent fees
The agent took considerable empathy to my extreme circumstances and reduced internal fee's, and helped reduce rent directly with the landlord. Making the whole experience which was already financially worrying less painful
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By: Sue Gidney
Apr 14, 2018
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Hi Mark, many thanks for taking the trouble to share your experience. We were so sorry that you returned home to such an awful situation, and were very pleased to be able to help. We hope you are very happy in your lovely new home! ...

“Lettings...”

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Apr 10,2018
Minithumbup
Caroline
By: 'A'
Apr 10,2018
0 people found
this helpful
Caroline and her team have offered an extremely professional and hassle free service for the last 16 months and I have been very impressed with their efficiency and courteous service....
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Comment on agent fees
Fair and reasonable for the excellent service rendered
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By: Sue Gidney
Apr 14, 2018
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Thank you so much for your review Mr Lotery. We really to appreciate you taking the time, and look forward to continuing to help find you great tenants, and to look after your property. ...

“Excellent ⭐️⭐️⭐️⭐️⭐️...”

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Apr 10,2018
Minithumbup
Rebecca
By: 'Bobbi'
Apr 10,2018
2 people found
this helpful
I would Highly recommend Richard James for a prompt, stress free service. Caroline and the team was amazing when finding a rented property for me...
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By: Sue Gidney
Apr 14, 2018
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Thanks Bobbi. Very pleased to hear we were able to help you find your rental property, and that we were able to help minimise the stress that can be part of house hunting! ...

“Plumbing issue...”

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Apr 09,2018
Minithumbup
Joanna
By: 'Sebastian'
Apr 09,2018
0 people found
this helpful
I had an ongoing issue which was taking some time to resolve. I contacted Joanna and she made a very good suggestion. In no time at all, an appointment was made at a convenient time for myself and the plumber and the issue was resolved....
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“Great Work...”

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Apr 09,2018
Minithumbup
Laura
By: 'Vipul'
Apr 09,2018
0 people found
this helpful
Laura has always responded to queries and request swiftly, she has been very approachable and helped us in all possible ways. She has even answered questions not related to her area. Lousie has helped us to get the boiler fixed within an hour of us ...
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By: Sue Gidney
Apr 14, 2018
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Very many thanks for your review Vipul. I was very pleased to read that Laura and Louise have been so helpful, and that your experience as a tenant with us is such a positive one. ...

“Plumbing issue...”

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Apr 08,2018
Minithumbup
Joanna
By: 'Sebastian'
Apr 08,2018
0 people found
this helpful
I had an ongoing issue which was taking some time to resolve. I contacted Joanna and she made a very good suggestion. An appointment was made swiftly, and at a convenient time for myself and the plumber and the situation was resolved....
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By: Sue Gidney
Apr 08, 2018
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Thanks for your comments Sebastian. We are very pleased to hear that Joanna was able to help resolve your issue ...

“Lettings...”

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Apr 06,2018
Minithumbup
Caroline
By: 'Lindsay'
Apr 06,2018
0 people found
this helpful
Caroline has dealt with our rental properties for about 12 years, i wouldn't go anywhere else. A very professional service...
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Comment on agent fees
good
Was this helpful? Yes

“Welcoming and professional...”

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Apr 04,2018
Minithumbup
By: 'Gary'
Apr 04,2018
0 people found
this helpful
Tiegan was a lovely individual who was very helpful. Explained everything in full detail and answered all our questions. Look forward to dealing with Tiegan in the future....
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By: Sue Gidney
Apr 05, 2018
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Thank you for your review Gary. We are so pleased that Tiegan was able to help with your move, and hope that you will be very happy in your new home. ...

“Great Tenant Experience...”

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Apr 03,2018
Minithumbup
By: 'Mr'
Apr 03,2018
0 people found
this helpful
I recently reported a fault with the washing Machine to Louise and she was amazing from start to finish. The initial conversation was both professional and light hearted so it was a pleasure to speak with her. The engineer was arranged super quickly and the ...
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By: Sue Gidney
Apr 03, 2018
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Thank you for your lovely review. Our maintenance department have a very difficult job, and it is therefore always great to hear from our happy clients! ...

“Joanna is brilliant...”

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Apr 03,2018
Minithumbup
Joanna
By: 'Emma'
Apr 03,2018
0 people found
this helpful
Joanna has been my agent for the past year and she has been absolutely brilliant. If there has ever been a problem, she has sorted it out quickly and professionally. Nothing is too much trouble for her. She also responds very quickly to any queries ...
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Comment on agent fees
Agents fees are good.
Was this helpful? Yes
By: Sue Gidney
Apr 03, 2018
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Thank you for your review Emma. Great to know that you are appreciating the hard work Joanna is putting in! ...

“Letting My Oxford two-bed terracee...”

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Apr 02,2018
Minithumbup
Joanna
By: 'Oxford'
Apr 02,2018
0 people found
this helpful
I turned to Marriotts as in the past to handle the letting of my two-bed terrace house near the centre of Oxford. As before the matter was dealt with very professionally and I was particularly pleased to deal with Joanna, who gave my great support. ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Sue Gidney
Apr 03, 2018
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Thank you so much for taking the time to comment. It is great to hear that you continue to be happy with the service provided, and that you have been particularly pleased with Joanna's attentiveness ...

“Haydon End...”

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Mar 31,2018
Minithumbup
By: 'David'
Mar 31,2018
0 people found
this helpful
Really pleased with the service fro Sophie and Richard James Lettings, she kept in contact with me prior to the viewing and gave me all the required information. Having agreed to let the property she made the process seamless and easy. Would highly recommend...
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Comment on agent fees
Fees are slightly higher than other agents but the quality of the service makes up for this
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By: Sue Gidney
Apr 02, 2018
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Many thanks for taking the time to comment David. It's great to hear that Sophie has been so helpful in your search and subsequently securing your next home. ...

“5 stars isn't enough...”

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Mar 29,2018
Minithumbup
By: 'James'
Mar 29,2018
0 people found
this helpful
Natasha first helped me when I relocated back to Swindon and was working with a relatively strict budget, she found me a property that fit within this and exceeded all of my expectations for what a rental property in the area could be. I've now ...
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By: Sue Gidney
Mar 29, 2018
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Thanks for your review James. Really pleased to hear that Natasha was able to help you find a property to make your home, and that you are happy and comfortable there! ...

“Fantastic...”

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Mar 29,2018
Minithumbup
Joanna
By: 'a'
Mar 29,2018
0 people found
this helpful
Marriotts with Richard James provide an excellant service, Joanna Hill is an excellant member of staff and brilliant to deal with....
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Comment on agent fees
Good
Was this helpful? Yes
By: Sue Gidney
Mar 29, 2018
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Thank you so much for your review. I was very pleased to read that you have been so happy with our service, and in particular in the service that you have received from Joanna ...

“Excellent...”

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Mar 29,2018
Minithumbup
By: 'Aravinda'
Mar 29,2018
0 people found
this helpful
highly impressed with the timely communication. Happy to call the agency any time to clarify any of our doubts. Totally a great experience.decent...
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Comment on agent fees
Decent
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By: Sue Gidney
Mar 29, 2018
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Thank you for taking the time to review us Aravinda, I am so pleased that you have been happy with the service so, and hope that your move goes smoothly, and that you enjoy your new home with us. ...

“Really helpful...”

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Mar 29,2018
Minithumbup
By: 'Jacks'
Mar 29,2018
0 people found
this helpful
Sophia has been great at answering all my many, many questions! Very patient and informative. We were kept up dated when new properties matching what we were looking for popped up....
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Comment on agent fees
Fees seemed high, but this is our first time renting so cannot comment.
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By: Sue Gidney
Mar 29, 2018
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Thank you for your kind comments, very much appreciated. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:58 PM 09/05/2018 by sam

Awards won by Richard James Estate Agents (Swindon)

Regional Awards won by Richard James Estate Agents (Swindon)

Individual Branch Awards

Highworth, SN6

Swindon, SN25

Swindon, SN25

Swindon, SN1

Swindon, SN3

Swindon, SN4

Swindon, SN5

Wroughton, SN4

Swindon, SN25



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Richard James Estate Agents (Swindon)