Richard James Estate Agents (Swindon)
4.9/5, 2370 reviews
96% recommended
96% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
No company information
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Latest Reviews

 View all Reviews 2370
19th Dec 2024
reviewed by 'Phillip Brett'
“Purchase of a property went super fast and easy, thanks to all the team as always especially Julia Barrow in ......”
17th Dec 2024
reviewed by 'Mrs M'
“Time was against me but Jack said RJ could sell my house within 6 weeks and the team that then handled ......”
16th Dec 2024
reviewed by 'Saba'
“We have been looking to buy a property and went through other agencies before dealing with Rocky at Richard James. ......”
16th Dec 2024
reviewed by 'Danii Cole'
“Ebonie showed me around my dream house. She was extremely polite, friendly and made me feel at ease. I would ......”
13th Dec 2024
reviewed by 'Hayley Powell'
“First home! The team worked hard to make sure myself and my seller where both happy. And both viewings with ......”
13th Dec 2024
reviewed by 'Mr Ash Kirby'
“Despite a long drawn out process, Julia has been great in moving things forward and keeping me up to date ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £20,017 £30,500,000
Lettings 93% 97% £425 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
165 5 401 30 860 22 754 33 85 15
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Overall
Estate agents
Letting agents
Latest Properties

No Properties

Richard James Estate Agents (Swindon) Branches (view all 10)
Apartments, SN25
East Swindon, SN3
Highworth, SN6
Land and New Homes, SN25
North Swindon Lettings, SN25
North Swindon Sales, SN25
Old Town Swindon, SN1
Royal Wootton Bassett, SN4

“5 star service!...”

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May 22,2018
Minithumbup
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Rebecca
By: 'hayley'
May 22,2018
0 people found
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Wouldn't use any other agent. Fantastic service, they look after you every step of the way! Just perfect, thank you all for looking after me....
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By: Sue Gidney
May 31, 2018
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What a lovely review Hayley. Many thanks for taking the time. So pleased that you have had such a great experience with us. ...

“Professional Service...”

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May 22,2018
Minithumbup
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Nicky
By: 'Saranna'
May 22,2018
0 people found
this helpful
Nicky was professional and I found her honest approach extremely refreshing. The whole process of marketing and renting my property has been straightforward....
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By: Sue Gidney
May 31, 2018
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Thank you so much for your kind words Saranna. You have some great tenants there! ...

“general service...”

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May 21,2018
Minithumbup
By: 'Dean'
May 21,2018
0 people found
this helpful
I've been with Richard James for a number of years now where they have let my properties. Always great service maintenance or letting itself. Tenants handed their notice in Thursday, Saturday had confirmation of new tenants moving in. Great service...
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Comment on agent fees
Value for money
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By: Sue Gidney
May 31, 2018
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Thanks so much for your review Dean. Great to hear that you continue to be so pleased with the service that we provide for you. ...

“Exceptional Service...”

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May 18,2018
Minithumbup
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Caroline
By: 'Lisa'
May 18,2018
0 people found
this helpful
Having dealt with Estate/Letting Agents in the past, I felt sceptical about the service I was going to receive. I have to say that Richard James are one of the best agents I have had the pleasure of dealing with, especially Caroline Schaefer, she ...
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Comment on agent fees
Good
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By: Sue Gidney
May 18, 2018
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Thank you so much for such a glowing review. So good to hear that we have restored your faith in our profession! ...

“Great experience...”

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May 17,2018
Minithumbup
By: 'MV'
May 17,2018
0 people found
this helpful
Great experience with this agent. They were flexible to show us apartments on a Saturday afternoon and it came to present documents they were also happy to take my documents and my partner's in separate appointments to accommodate our schedules. Although they did require a ...
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By: Sue Gidney
May 18, 2018
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Thank you for taking the time to give us your thoughts. It is great to hear that we were able to help you find your new home, and that you were pleased with the service provided ...

“Lettings Review...”

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May 17,2018
Minithumbdown
By: 'Landlord'
May 17,2018
0 people found
this helpful
I am pleased to recommend the Lettings service offered by Debbie and the Richard James team, who understand the local market and made sensible recommendations throughout the lettings process. I am please that Debbie not only let the property but has matched to good tenants ...
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Comment on agent fees
Fair (of course it would always be good to reduce this as far as practical).
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By: Sue Gidney
May 18, 2018
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Thank you for your review. It is great to hear that you have such confidence in Debbie and the team. ...

“Excellent Service...”

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May 17,2018
Minithumbup
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Caroline
By: 'Roy'
May 17,2018
0 people found
this helpful
I am pleased to recommend the Lettings service offered by Caroline Schaefer and her team. We felt that Caroline gave us excellent advice on maximising the attractiveness of the property and also to re-assure us of the thoroughness of their tenant vetting process.. We were ...
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By: Sue Gidney
May 18, 2018
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Many thanks Roy and Anne. We really appreciate you taking the time to share your experiences. I was really pleased to read that you have been so happy with the service provided by Caroline and the rest of the team ...

“Spot on...”

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May 16,2018
Minithumbup
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Ellis-Rose
By: 'Professional'
May 16,2018
0 people found
this helpful
I found Ellis-rose to be very polite, knowledgeable and patient. She had an excellent knowledge of the area, and was very supportive in helping me to make my decision on my chosen property. even though I was late for my appointment she was still happy ...
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Comment on agent fees
Fees were the same as many other agents i had dealt with.
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By: Sue Gidney
May 17, 2018
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Thank you for your kind words about Ellis. I was very pleased to hear that you had such a great experience in your search for your new home, and that Ellis was able to help you find the right property ...

“From the very start Tiegan has gone above and beyond to help us move in to our new property....”

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May 12,2018
Minithumbup
By: 'Sinead'
May 12,2018
0 people found
this helpful
Although everyone at Richard James have been amazing, from the very start Tiegan has gone above and beyond to help us move in to our new property. She was super helpful and went out of her way to allow our key collection to go as ...
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“Richard And James...”

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May 11,2018
Minithumbup
By: 'Lady'
May 11,2018
0 people found
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Debbie is a very lovely lady,friendly,professional and very helpful.She will assist you in whatever you need.She is always happy to help.She is also a great listener.she is a lady who loves to see her clients happy....
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“Very Helpful and Excellent advice !!!...”

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May 11,2018
Minithumbup
By: 'Lakki'
May 11,2018
0 people found
this helpful
Natasha is very helpful, polite and informative. We have had multiple viewings with Natasha and her advices have helped us to choose the best property. Our requirements have changed during the search but she was really understanding and suggested the best one. We have recommended ...
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Comment on agent fees
Agents fees has to be reduced as it is bit expensive compared to others in the market.
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By: Sue Gidney
May 14, 2018
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Thank you so much for your review Lakki. It's great to hear that Natasha was so helpful. Thank you so much also for recommending us to friends! ...

“Seamless movement into property...”

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May 10,2018
Minithumbup
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Ellis-Rose
By: 'Nihit'
May 10,2018
0 people found
this helpful
Really appreciate Ellis support in facilitating the movement in the property on priority basis understanding my concern and acknowledging them....
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“Friendly and efficient...”

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May 08,2018
Minithumbup
By: 'Liz'
May 08,2018
1 people found
this helpful
Stacey is the most efficient agent we have worked with; she communicates well and gets things done! Thanks for all your hard work on our behalf, Stacey....
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By: Sue Gidney
May 09, 2018
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Thank you so much for your review Liz. I was so pleased to hear your praise for Stacey. We really appreciate you taking time out to review ...

“Fantastic...”

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May 08,2018
Minithumbup
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Rebecca
By: 'Craig'
May 08,2018
0 people found
this helpful
I was worried about finding 2 tenants to live with me in my family home and with Rebecca's help, she found me 2 perfect candidates within a couple of weeks. Rebecca at Richard James was amazing, friendly, efficient and made the whole experience of finding some tenants ...
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Comment on agent fees
For the service provided I thought all fees very very reasonable.
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“Mr...”

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May 08,2018
Minithumbup
By: 'Ajay'
May 08,2018
0 people found
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Richard James was quite helpful and friendly. They have there presence in most of the places in Swindon. Good Service....
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“effective, efficient & friendly...”

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May 04,2018
Minithumbup
By: 'CJR'
May 04,2018
0 people found
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Stacey is a very thorough, effective, efficient and friendly . She is very good at keeping us informed and following through with those things she has promised...
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Comment on agent fees
Fees are generally reasonable
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By: Sue Gidney
May 04, 2018
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Thank you so much for your review. We always strive to meet (and indeed exceed) our clients expectations, so it is great to hear that you have been so pleased with the service that Stacey is delivering ...

“LETTINGS AGENT...”

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May 03,2018
Minithumbup
By: 'SS'
May 03,2018
0 people found
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DEBBIE HAS DONE A SUPERB JOB AND LET BOTH OF MY PROPERTIES WITHIN A WEEK OF THEM GOING FOR LET WITH RICHARD JAMES ESTATE AGENTS SWINDON. VERY PERSONAL HANDS ON APPROACH WITH GOOD KNOWLEDGE OF THE LETTINGS BUSINESS. FRIENDLY WITH IT AND WHO GIVES THE ...
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Comment on agent fees
FAIR
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By: Sue Gidney
May 03, 2018
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Thank you so much for review. Great to hear that Debbie was able to find you tenants so quickly, and that she helped make your experience as a landlord a positive one ...

“Excellent tenancy management...”

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May 02,2018
Minithumbup
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Joanna
By: 'Steve'
May 02,2018
0 people found
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During the tenancy Joanna managed the tenancy very effectively, replying quickly to queries and requests (including a request to reprint lost statements at year end). I was always kept well informed of any issues or problems and they were always resolved very responsively....
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By: Sue Gidney
May 02, 2018
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Thank you for your review Steve. Great to hear that you were so pleased with Jo's efforts for you. ...

“Marie has responded to my email so quickly. Its amazing that she has sorted out our issues in our rented property. I do feel th...”

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Apr 30,2018
Minithumbup
By: 'Breeda'
Apr 30,2018
0 people found
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Marie is really so helpful. She responded to my email quickly and sorted out our problems we had. I'll dedinitely recommend this agency to my fly & friends. Brilliant staff...
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Comment on agent fees
Good
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By: Sue Gidney
May 01, 2018
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Thank you for your review Breeda. It is really good to hear that Marie was able to help with the issues that you experienced in a prompt and helpful manner. ...

“Excellent service...”

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Apr 30,2018
Minithumbup
By: 'Adam'
Apr 30,2018
0 people found
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- I rented through Richard James for 2 years. Excellent response time and customer care; not experienced before as a renter. - Plenty of notice given before inspections, changes to rent etc. - Helpful and friendly staff in all interactions...
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Comment on agent fees
Fees are completely justified. If only other estate agents cared as much as Richard James
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By: Sue Gidney
May 01, 2018
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Thanks for your review Adam. I was really pleased to hear that you had such a good experience with us, and hope we can be of help to you again in the future ...

“Really impressive with they handled it...”

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Apr 30,2018
Minithumbup
By: 'Shaun'
Apr 30,2018
0 people found
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Really impressed with how quickly and how determined they were to get someone out to fix our problem great service....
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Comment on agent fees
Good
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By: Sue Gidney
May 01, 2018
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Thanks Shaun. We always give it our best shot at getting any reported maintenance issues sorted as quickly and efficiently as possible! ...

“Great...”

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Apr 30,2018
Minithumbup
By: 'Jessica'
Apr 30,2018
0 people found
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Been renting our property for six years now...the staff at richard james lettings are kind, helpful and wont let you down....
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“Great...”

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Apr 30,2018
Minithumbup
By: 'Jessica'
Apr 30,2018
0 people found
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Been renting our property for six years now...the staff at richard james lettings are kind, helpful and wont let you down....
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By: Sue Gidney
May 01, 2018
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Thank you Jessica. What a lovely vote of confidence! ...

“Sale of 5 Blissett Terrace...”

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Apr 29,2018
Minithumbup
By: 'Mike'
Apr 29,2018
0 people found
this helpful
Hugh provided very good professional support and advice throughout the sale process and addressed any issues that arose courteously and efficiently....
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Comment on agent fees
Market norm
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“Just Excellent...”

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Apr 28,2018
Minithumbup
By: 'Brian'
Apr 28,2018
0 people found
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Richard James have let my properties for over 10 years. Throughout that time they have always provided excellent service. The staff are courteous, very efficient and competent. They vet potential tenants extremely well and make an effort to get to know the tenants and ensure they ...
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Comment on agent fees
Fees are good for the full service.
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By: Sue Gidney
May 01, 2018
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Thank you for your review Brian. Always great to hear from a long standing, happy client! ...

“A professional and consistent approach with timely response....”

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Apr 28,2018
Minithumbup
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Joanna
By: 'Mark'
Apr 28,2018
0 people found
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Consistently great support with our rental property, professional and engaged. Always happy to help and be creative in finding solutions....
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Comment on agent fees
Fair
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By: Sue Gidney
May 01, 2018
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Thank you for taking the time to review Mark. Really pleased to hear that you have been so happy with the service that Joanna is providing ...

“Great...”

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Apr 27,2018
Minithumbup
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Joanna
By: 'Virginie'
Apr 27,2018
0 people found
this helpful
Joanna was really professional and helpful.When we had a question she was availabIe too. I would recommend this agent....
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By: Sue Gidney
Apr 28, 2018
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Thank you so much for your review Virginie. Really good to hear that Joanna helped to make your rental experience a positive one. ...

“Professional...”

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Apr 27,2018
Minithumbup
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Rebecca
By: 'S'
Apr 27,2018
1 people found
this helpful
Rebecca, throughout the whole process has been professional, personable and understanding our needs in finding our first investment property. Could not recommend highly enough....
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Comment on agent fees
Good
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“Since I've let my property Becky has always found me great tenants in little time with no hassle, highly recommend!...”

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Apr 26,2018
Minithumbup
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Rebecca
By: 'Ryan'
Apr 26,2018
0 people found
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Since I've let my property Becky has always found me great tenants in little time with no hassle, highly recommend!...
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By: Sue Gidney
Apr 27, 2018
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Thanks for your kind words Ryan. Taking the hassle away from our landlords is what we always strive to do! ...

“Fantastic...”

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Apr 26,2018
Minithumbup
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Joanna
By: 'April'
Apr 26,2018
0 people found
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Joanna was absolutely fantastic! She was honest and trustworthy. She told us what we could and couldn't do. She couldn't do enough for us. Joanna made the whole process so easy. I would highly recommend Joanna Hill....
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By: Sue Gidney
Apr 26, 2018
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Thank you so much for your review April. It's great to hear that Jo has been so helpful. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:58 PM 09/05/2018 by sam

Awards won by Richard James Estate Agents (Swindon)

Regional Awards won by Richard James Estate Agents (Swindon)

Individual Branch Awards

Highworth, SN6

Swindon, SN25

Swindon, SN25

Swindon, SN1

Swindon, SN3

Swindon, SN4

Swindon, SN5

Wroughton, SN4

Swindon, SN25



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Richard James Estate Agents (Swindon)

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