Richard James Estate Agents (Swindon)
4.9/5, 2370 reviews
96% recommended
96% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
No company information
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Latest Reviews

 View all Reviews 2370
19th Dec 2024
reviewed by 'Phillip Brett'
“Purchase of a property went super fast and easy, thanks to all the team as always especially Julia Barrow in ......”
17th Dec 2024
reviewed by 'Mrs M'
“Time was against me but Jack said RJ could sell my house within 6 weeks and the team that then handled ......”
16th Dec 2024
reviewed by 'Saba'
“We have been looking to buy a property and went through other agencies before dealing with Rocky at Richard James. ......”
16th Dec 2024
reviewed by 'Danii Cole'
“Ebonie showed me around my dream house. She was extremely polite, friendly and made me feel at ease. I would ......”
13th Dec 2024
reviewed by 'Hayley Powell'
“First home! The team worked hard to make sure myself and my seller where both happy. And both viewings with ......”
13th Dec 2024
reviewed by 'Mr Ash Kirby'
“Despite a long drawn out process, Julia has been great in moving things forward and keeping me up to date ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £20,017 £30,500,000
Lettings 93% 97% £425 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
165 5 401 30 860 22 754 33 85 15
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Richard James Estate Agents (Swindon) Branches (view all 10)
Apartments, SN25
East Swindon, SN3
Highworth, SN6
Land and New Homes, SN25
North Swindon Lettings, SN25
North Swindon Sales, SN25
Old Town Swindon, SN1
Royal Wootton Bassett, SN4

“Trustworthy...”

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Nov 13,2018
Minithumbup
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Barrie
By: 'Localhome4sale'
Nov 13,2018
0 people found
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Barry is a very experienced estate agent in his own right. It is his frankness, honesty and unflappable personality that helped co-ordinate communications when things were getting complicated in our large chain of 8 properties. The one thing that you can always rely on with a ...
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Comment on agent fees
Fair
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“Sale and purchase...”

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Nov 05,2018
Minithumbup
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Jade
By: 'Kevin'
Nov 05,2018
0 people found
this helpful
Many thanks to Ross and the team at Richard James, particularly Chelsea, Jo, Jade, Callum and Alison. We have been extremely impressed with the help, support and reassurance we have received from all members of the team from start to finish with both the sale ...
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Comment on agent fees
Good value for the service we received
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By: Ross Sutton
Jan 15, 2019
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Thanks for the feedback. I hope you enjoy your new home! See you soon. ...

“Empty promises - no sale achieved...”

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Nov 03,2018
Minithumbdown
By: 'Alicia'
Nov 03,2018
0 people found
this helpful
Local estate agency First choice was Richard James as they are local. Had house on the market with this agency for four weeks and only two viewings. Problems: 1. Promises such as "we'll sell your property in two weeks".... 2. With an "open house" day we'll have ...
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Comment on agent fees
Commented above. For people not familiar with current ongoing Agent's fees, they will charge you over the top because "we are the best"
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By: Ross Sutton
Nov 05, 2018
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Alicia, It is a real shame that we were not able to meet your expectations with regard to the sale of your home. I am grateful for feedback, and can assure you we will learn from the experience. However, I think it is important to mention, that some of the points listed above, are not a true reflection of events, in my opinion. That being said, I would like to wish you all the best for the future. Ross (Richard James). ...

“From start to finish...”

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Oct 22,2018
Minithumbup
By: 'New'
Oct 22,2018
1 people found
this helpful
Barrie and Chelsea lead us through the whole process, with patience, understanding, always helpful and positive. Very professional. Thank you both....
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Comment on agent fees
Not applicable. We were buying
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“Great Service...”

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Oct 22,2018
Minithumbup
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Joanna
By: 'Georgina'
Oct 22,2018
0 people found
this helpful
Jo made the moving out process really easy when I had a lot of other stuff going on. She was always quick to reply to any emails sent and took care of everything through the whole process of renting....
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“Great service...”

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Oct 10,2018
Minithumbup
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Joanna
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Joanna
By: 'Danielle'
Oct 10,2018
0 people found
this helpful
Great experience renting with these guys for the last 2 years. Joanna was absolutely lovely and always so helpful! Highly recommend and would look to use in the future....
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“Friendly and Professional...”

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Oct 10,2018
Minithumbup
By: 'Amanda'
Oct 10,2018
1 people found
this helpful
I would recommend Richard James Estate Agents for its professional and friendly service. Nothing is to much trouble and such promptness and efficient service makes the transition seem effortless. 5 stars in every category....
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Comment on agent fees
Good
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“Quick, Simple and Hassle Free...”

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Oct 10,2018
Minithumbup
By: 'Jessica'
Oct 10,2018
1 people found
this helpful
We were new to renting and new to the area, Sarah made the process of securing our home quick, simple and hassle free....
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By: Sue Gidney
Oct 10, 2018
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Thanks Jessica. So pleased we were able to help you find your new home ...

“Efficient and friendly...”

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Sep 24,2018
Minithumbup
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Joanna
By: 'Sam'
Sep 24,2018
0 people found
this helpful
We purchased out first house (in Faringdon) through Marriotts with Richard James. Hugh and Sarah were very open with us through the offer-making stages, and once accepted they were helpful in guiding us through the next steps. Whilst waiting for the purchase to complete, we ...
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Comment on agent fees
Fees are high, but probably representative of the general region.
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“Had to have a quick move in place, and Joanna ......”

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Sep 24,2018
Minithumbup
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Joanna
By: 'Nathan'
Sep 24,2018
0 people found
this helpful
Had to have a quick move in place, and Joanna made it all very stress free. Incredibly helpful and professional, would definitely recommend....
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Comment on agent fees
Fees were worth the service they provided.
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“Richard James "better than all the rest"...”

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Sep 06,2018
Minithumbup
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Alex
By: 'Nigel'
Sep 06,2018
1 people found
this helpful
We had two properties to sell and then to find and purchase another, so during all this we dealt with a few estate agents and Richard James were by far the best to deal with and the way they operate. Alex listened to what we ...
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Comment on agent fees
I always have my budget I am prepared to go to and Alex and I agreed a good fair fee. Plus Alex covered his fee by getting 5k over asking.
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“Fantastic service...”

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Aug 22,2018
Minithumbup
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Joanna
By: 'Jane'
Aug 22,2018
0 people found
this helpful
I would like to pass on my gratitude and appreciation to Joanna who is the Letting Agent for the block of flats where I live. I have recently moved within the block of flats and Joanna has been fantastic throughout the checking out and in ...
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Comment on agent fees
Agents fees slightly high for me but this is only based on personal circumstances alone.
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“A pleasant transaction from start to finish...”

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Aug 20,2018
Minithumbup
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Barrie
By: 'P'
Aug 20,2018
1 people found
this helpful
A local estate agent with lots of local knowledge .once your house is up for sale. it dos not take long to sell A pleasant transaction from start to finish...
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Comment on agent fees
Very happy with the agents fees
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By: Richard James Estate Agents
Aug 20, 2018
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Thank you for your review! I will pass this back to Barrie & Chelsea ...

“Fantastic...”

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Aug 16,2018
Minithumbup
By: 'Nicole'
Aug 16,2018
1 people found
this helpful
Sophia was absolutely brilliant at Richard James arranging all our viewings in such a small time scale, fixing and changing them so they suited us and we were happy. She was very patient and nothing was a problem. The whole experience was great, thank you ...
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Comment on agent fees
Good
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“Friendly and professional....”

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Aug 13,2018
Minithumbup
By: 'Maggie'
Aug 13,2018
0 people found
this helpful
Deborah always has a smile to greet people making her very approachable but is professional and efficient in all matters....
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Comment on agent fees
Good
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“Very helpful...”

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Aug 13,2018
Minithumbup
By: 'Wayne'
Aug 13,2018
0 people found
this helpful
Excellent communication, and very helpful, will still deal with issues and communicate directly with the landload and get back to us quickely....
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“Richard James is an exceptional company in all aspects of renting our house in dunsford close...”

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Aug 08,2018
Minithumbup
By: 'Kieron'
Aug 08,2018
1 people found
this helpful
They took the hassle of finding our house, we would recommend them very highly as they are so friendly and so very helpful. It's like a dream come true to move to Swindon after 9 years of travelling, teigan Hall was very helpful in everything,...
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Comment on agent fees
Good
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“So friendly and such an easy process...”

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Aug 08,2018
Minithumbup
By: 'Zoe'
Aug 08,2018
0 people found
this helpful
Would like to thank both Sophie and Sarah for such a good experience! We have been to see loads of properties with different agents and these were by far the friendliest we experienced! And when we decided that we wanted he property. The process was ...
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“Letting...”

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Aug 07,2018
Minithumbup
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Caroline
By: 'Sophie'
Aug 07,2018
0 people found
this helpful
Caroline and her team found me my first tenant quickly and kept me frequently updated during this process. I am happy that my property is in safe hands....
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“Fantastic Service...”

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Aug 07,2018
Minithumbup
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Caroline
By: 'Tilly'
Aug 07,2018
0 people found
this helpful
Sophia has been amazing since day one, very happy that she will be looking after us! Looking forward to the next two years!...
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Comment on agent fees
Good
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“Lettings...”

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Aug 07,2018
Minithumbup
By: 'Sean'
Aug 07,2018
0 people found
this helpful
Debbie Reay took the hassle out of trying to find a tennant , she explained everything I needed to know in great detail and would highly recommend Richard James Lettings ....
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“Great Experience...”

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Aug 01,2018
Minithumbup
By: 'HannahN'
Aug 01,2018
0 people found
this helpful
Richard James made house hunting and putting in an offer really easy. Sarah was great at showing us around the property and allowing us a good amount of time to look and wasn't pushy at all. Sophie has been great at communicating with us....
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Comment on agent fees
Good
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By: Patricia Chambers
Aug 06, 2018
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From Sarah showing us the property, to Sophie taking over the administration, we have been 100% impressed with the service given to us in our recent search for a new home. ...

“Prompt and polite...”

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Aug 01,2018
Minithumbup
By: 'Ben'
Aug 01,2018
0 people found
this helpful
Sophia has provided a very professional service and is always quick to respond to requests thus willing to progress lettings progress very swiftly....
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Comment on agent fees
Average
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“Highly recommended...”

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Jul 31,2018
Minithumbup
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Ellis-Rose
By: 'Danielle'
Jul 31,2018
0 people found
this helpful
Ellis has been a complete saviour and has gone above and beyond the line of duty of any estate agent for me. Nothing has been too much trouble and has politely met all of my needs. The staff in the office are all very friendly ...
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Comment on agent fees
Higher than the average but good value when taken into account the service you receive.
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“Always Excellent...”

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Jul 31,2018
Minithumbup
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Caroline
By: 'Alisdair'
Jul 31,2018
0 people found
this helpful
Caroline is excellent, a real pleasure to deal with. Lovely personality, polite and efficient, always responds to query's and keeps me informed of progress. Has never let me down and always finds good quality reliable tenants quickly and without fuss. Highly recommended....
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Comment on agent fees
Never had a single problem with any of the staff or tenants that they provide, so from that point of view, the fee is peace of mind and worth what I pay.
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“Fantastic Experience...”

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Jul 28,2018
Minithumbup
By: 'Jagan'
Jul 28,2018
0 people found
this helpful
It was indeed a good experience with Sophie. Had everything in place and with right amount of follow ups. Always gave quick updates and indeed a fantastic experience in finding our rented home 😊...
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Comment on agent fees
It’s a bit high.
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“Great...”

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Jul 27,2018
Minithumbup
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Ellis-Rose
By: 'Alan'
Jul 27,2018
0 people found
this helpful
Ellis & the team at Richard James have been great, Ellis was very polite and helpful during my viewing answering my concerns & questions. Since moving forward from that, there has been excellent communication from them!...
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Comment on agent fees
Good
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“Renting...”

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Jul 26,2018
Minithumbup
By: 'Mel'
Jul 26,2018
0 people found
this helpful
The Faringdon team have been very helpful and interested in helping me. The viewings were professionally undertaken with information about the property. If they didn't know they would come back to me....
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Comment on agent fees
The fees are standard and explained in the notes given to you.
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“Excellent...”

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Jul 24,2018
Minithumbup
By: 'Jai'
Jul 24,2018
0 people found
this helpful
Mandy and Hayley were always been very helpful from day I moved in to the property. Excellent response time and very polite. Emily, Sophie, Matt and Charlotte all other agents were brilliant all the time... I would strongly recommend Richard James for lettings to be ...
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Comment on agent fees
Reasonable agent's fee.
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“Mandy has been there right from our first viewing and is very professional and helpful....”

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Jul 23,2018
Minithumbup
By: 'Mark'
Jul 23,2018
0 people found
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Mandy is a credit to Richard James and has been there right from Day 1. Very Professional and nothing too much trouble....
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Comment on agent fees
Think it a bit cheeky when every year you get charged a admin fee of £100 + just to sign a new tenancy agreement which is exactly the same every year except for the date change,!
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:58 PM 09/05/2018 by sam

Awards won by Richard James Estate Agents (Swindon)

Regional Awards won by Richard James Estate Agents (Swindon)

Individual Branch Awards

Highworth, SN6

Swindon, SN25

Swindon, SN25

Swindon, SN1

Swindon, SN3

Swindon, SN4

Swindon, SN5

Wroughton, SN4

Swindon, SN25



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Richard James Estate Agents (Swindon)

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