Richard James Estate Agents (Swindon)
4.9/5, 2370 reviews
96% recommended
96% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
No company information
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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £20,017 £30,500,000
Lettings 93% 97% £425 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
165 5 401 30 860 22 754 33 85 15
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

No Properties

“Hassle Free...”

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Mar 01,2019
Minithumbup
Joanna
By: 'Pbak'
Mar 01,2019
0 people found
this helpful
Jo has made the whole experience of advertising our property through to move in of our tenant completely hassle. we are delighted with the service we have received....
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Comment on agent fees
The fees seem in line with the market.
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“Faultless...”

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Mar 01,2019
Minithumbup
Joanna
By: 'Luke'
Mar 01,2019
0 people found
this helpful
Handled perfectly and made the whole process stress free and not at a great expense. Jo even helped with an additional visit to the property so I could measure up for furniture and curtains. Very professional throughout and nothing I needed was a problem for ...
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Comment on agent fees
Fees acceptable and inexpensive for the service received.
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“thank you...”

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Feb 25,2019
Minithumbup
By: 'Diana'
Feb 25,2019
0 people found
this helpful
Many thanks to the team in Wroughton in assisting me to move to the area always polite and helpful Making it all go smoothly You are all stars...
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“Very pleased...”

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Feb 13,2019
Minithumbup
By: 'Ian'
Feb 13,2019
0 people found
this helpful
We have been very pleased with using Richard James in Wroughton to sell our home. Professional service from the outset, no surprises, very smooth process and to get a comment from one potential purchaser that the agents are the only ones they want to talk ...
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“Letting Property...”

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Feb 11,2019
Minithumbup
Joanna
By: 'Kay'
Feb 11,2019
0 people found
this helpful
Absolutely 5 Star service from Joanna Within hours of marketing the property Joanna had organised a viewing and had let the property the tenants moved in with in the week Joanna kept us informed during this week by telephone or email Completely stress free process the ...
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Comment on agent fees
Good
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“Friendly and helpful!...”

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Jan 21,2019
Minithumbup
By: 'Jenna'
Jan 21,2019
0 people found
this helpful
We sold our house through Nick and found it to be relatively stress free! He was so good with our pets and child and he made us feel comfortable 'showing' our family home to potential buyers. He even found us the perfect house....
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Comment on agent fees
Good
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“Wow property let in under a week!...”

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Jan 16,2019
Minithumbup
Joanna
By: 'Karen'
Jan 16,2019
0 people found
this helpful
I couldn't have asked for more from Jo. Everything came together very quickly to market property on Christmas Eve. Then less than a week later we had a highly respectable tenant which was excellent especially as it was over a holiday period. Jo is very ...
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Comment on agent fees
Competitive
Was this helpful? Yes

“Ms...”

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Jan 16,2019
Minithumbup
Joanna
By: 'Heidi'
Jan 16,2019
0 people found
this helpful
Joanna was fantastic in finding me the exact property I was after. She was very thorough and helpful with anything that I needed help with. Very friendly and always available to help when needed....
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Comment on agent fees
Very good
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“Awesome...”

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Jan 15,2019
Minithumbup
By: 'Jake'
Jan 15,2019
0 people found
this helpful
Sarah was awesome from the get go. Really personable and friendly. Nothing ever seemed to much to ask even though we had loads of questions and concerns as first time tenants. I even bothered Sarah provably out of hours frequently but there was never a ...
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Comment on agent fees
Good
Was this helpful? Yes

“Miss...”

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Jan 15,2019
Minithumbup
Joanna
By: 'Donna'
Jan 15,2019
0 people found
this helpful
I would like to thank joanna for being very helpful and friendly with her support and quick service in getting me into my flat at 4 brewery Court, thankyou, Donna...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent Service...”

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Jan 15,2019
Minithumbup
By: 'Happy'
Jan 15,2019
0 people found
this helpful
I was very impressed with the way my bungalow was marketed.Both Ross and Alison were extremely professional yet friendly in their dealings with me. Everything was explained in a clear way. Alison was on hand when viewings took place and she dealt with the ...
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Comment on agent fees
very competitive rates
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“Unprofessional...”

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Jan 13,2019
Minithumbdown
By: 'Disgruntled'
Jan 13,2019
1 people found
this helpful
Awful Estate Agents, House valued and they put it on the market for 35k "LESS" than market value saying that they have lots of buyers lined up to purchase the house and so will "reverse psychology" the buyers to bid them up. However they produced ...
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Comment on agent fees
Bad most expensive in our area
Was this helpful? Yes
By: d whittiker
Oct 01, 2019
View all comments (2)
'Disgruntled' - think you hit the right nerves there. don't worry many people I know that have experienced the same thing all end up with the same thoughts. offers over/offers in excess of... just a cheap way of trying to get lower prices off people. sharks. the only way to describe this company. ...

“Great Service...”

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Jan 11,2019
Minithumbup
By: 'Jools'
Jan 11,2019
0 people found
this helpful
Very smooth journey into my first letting experience. Sarah had a wealth of experience to share, had excellent local knowledge of the lettings market and was totally on the ball. Could not have wished for a better outcome. Thank you...
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Comment on agent fees
Good - competitive
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By: Sarah
Jan 11, 2019
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Thank you so much for your feedback, very much appreciated! ...

“Excellent...”

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Jan 09,2019
Minithumbup
Joanna
By: 'Michael'
Jan 09,2019
0 people found
this helpful
Joanna has been more than helpful in my recent move from one let to another. She's kept me regularly informed of all developments and is always punctual and friendly. All in all an excellent service...
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“Excellent, professional service...”

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Jan 06,2019
Minithumbup
Barrie
By: 'Gloria'
Jan 06,2019
0 people found
this helpful
Barrie is a very hard working individual, taking it upon himself to ensure our house was sold. He did put a lot of outside working hours; late evenings and weekends he turned up with potential buyers in order to sell our house. It only shows ...
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“Brilliant customer service...”

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Dec 26,2018
Minithumbup
Barrie
By: 'Lisa'
Dec 26,2018
0 people found
this helpful
First time I have sold a house so I had no idea how easy, hard or stressful this was going to be! Chose Richard James as they have a good reputation in West Swindon. Had a few issues with the buyer, however the way Richard ...
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Comment on agent fees
Average fees I believe - my first sale so not much to go on!
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“Joanna seems to have found the right tenant for our annex....”

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Dec 10,2018
Minithumbup
Joanna
By: 'A'
Dec 10,2018
0 people found
this helpful
Joanna and the team have been really helpful in finding a suitable tenant for our annex. We have found Joanna to be polite, personable and someone who thoroughly understands her job....
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“Excellent Service pre and post sale from Barrie and Chelsea...”

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Dec 07,2018
Minithumbup
Barrie
By: 'Michelle'
Dec 07,2018
0 people found
this helpful
Barry and Chelsea have been fantastic, they have supported and guided me through the sale of my home, they have always been very responsive to any call, emails or issues. I couldn't have done it without them, Thank you to both of you and all ...
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Comment on agent fees
Slightly higher than others but the service received did outweigh this.
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“Fantastic!...”

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Dec 07,2018
Minithumbup
By: 'Jack'
Dec 07,2018
0 people found
this helpful
Paul was brilliant from the word go, he was very flexible with hours and worked to suit our working hours. He was always available to answer any queries and nothing was too much trouble. Thanks Paul...
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“Professional and helpful...”

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Dec 05,2018
Minithumbup
By: 'Cheryl'
Dec 05,2018
0 people found
this helpful
Right from the beginning of the process, Paul was just brilliant ! Returned calls as quickly as he could, always so helpful and knew what we wanted better than ourselves in terms of a property! Chelsea constantly updated us without having to ask her to keep ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jack
Dec 07, 2018
View all comments (1)
Paul was fantastic, very helpful and always available to answer any questions or queries. He was very flexible with hours and worked around what suited me best. Thanks Paul once again! ...

“Fantastic, very professional service....”

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Dec 03,2018
Minithumbup
Barrie
By: 'Stewart'
Dec 03,2018
0 people found
this helpful
After having our house on the market for over a year with an online agency we spoke to Barrie and agreed terms. Paul then had two buyers making offers on our house and a deal agreed inside 3 weeks. Loved the fact Richard James have a ...
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Comment on agent fees
They definitely earned them.
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“House Sale...”

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Dec 03,2018
Minithumbup
Barrie
By: 'Amanda'
Dec 03,2018
0 people found
this helpful
Barrie achieved full asking price within 3 weeks and plenty of viewings and several offers. Sale process also smooth thanks to Chelsea. Highly recommended...
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Comment on agent fees
Really reasonable fees
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“No need to look any further ......”

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Nov 27,2018
Minithumbup
By: 'Sally'
Nov 27,2018
0 people found
this helpful
Having been let down by other local agents before, we then we dealt with Alex at Richard James and now we will NEVER go anywhere else. We've primarily dealt with Alex, who we found to be very professional at all times & thoroughly knows his trade. ...
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“Fabulous...”

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Nov 23,2018
Minithumbup
By: 'Mr&Mrs'
Nov 23,2018
0 people found
this helpful
All in the office played a part in the success of the sale our property. Very happy with the service and with the warm welcome....
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“Excellent Service....”

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Nov 22,2018
Minithumbup
Alex
By: 'Michael'
Nov 22,2018
0 people found
this helpful
From beginning to end the service from Richard James was superb. Good advice on marketing from Alex, a very professional viewing with Paul and then a second viewing to clinch the deal. Paul went above and beyond, taking time out of his non working weekend ...
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Comment on agent fees
Very sensible rate.
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“RJ as a model in best practice...”

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Nov 21,2018
Minithumbup
By: 'Miss'
Nov 21,2018
0 people found
this helpful
I recently sold my house through Richard James after having my house up for sale for seven weeks with another agent, but had no viewings. After appointing Richard James, I had a few viewings and the house was sold in about a week. The whole ...
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Comment on agent fees
A necessary expense for the guarantee of a sale
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“Just fabulous...”

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Nov 21,2018
Minithumbup
Cathy
By: 'Kevin'
Nov 21,2018
0 people found
this helpful
You just can't get customer service like this anywhere else. I tried one of the internet agencies and got nowhere. They offer I received was 20% less than asking. Cathy took on the property at the same price, we immediately had viewings and it sold at ...
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Comment on agent fees
Very fair pricing would have paid more knowing what I know now.
Was this helpful? Yes

“Excellent...”

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Nov 19,2018
Minithumbup
By: 'Tilak'
Nov 19,2018
0 people found
this helpful
Debbie has been very helpful in arranging the tenancy for my house very easily and professionally . I highly recommend her as property letting agent....
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“Advice, help and great personal service...”

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Nov 19,2018
Minithumbup
By: 'Nick'
Nov 19,2018
0 people found
this helpful
During an 'open day' viewing of a house last week we were helpfully directed by Grace towards a second property just down the road from the first that she felt might suit. What a find! Following a second viewing today we are now (with Grace's ...
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“Smooth House Purchase...”

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Nov 14,2018
Minithumbup
Barrie
By: 'Moonraker'
Nov 14,2018
1 people found
this helpful
Barrie & Chelsea dealt with my house purchase in Saddleback Rd. Shaw in a very professional manner. This purchase did initially have selling complications by the seller but these were overcome by Barrie with his detailed knowledge of handling situations such as this and it led ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:58 PM 09/05/2018 by sam

Awards won by Richard James Estate Agents (Swindon)

Regional Awards won by Richard James Estate Agents (Swindon)

Individual Branch Awards

Highworth, SN6

Swindon, SN25

Swindon, SN25

Swindon, SN1

Swindon, SN3

Swindon, SN4

Swindon, SN5

Wroughton, SN4

Swindon, SN25



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Richard James Estate Agents (Swindon)