Richard James Estate Agents (Swindon)
4.9/5, 2370 reviews
96% recommended
96% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
No company information
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Latest Reviews

 View all Reviews 2370
19th Dec 2024
reviewed by 'Phillip Brett'
“Purchase of a property went super fast and easy, thanks to all the team as always especially Julia Barrow in ......”
17th Dec 2024
reviewed by 'Mrs M'
“Time was against me but Jack said RJ could sell my house within 6 weeks and the team that then handled ......”
16th Dec 2024
reviewed by 'Saba'
“We have been looking to buy a property and went through other agencies before dealing with Rocky at Richard James. ......”
16th Dec 2024
reviewed by 'Danii Cole'
“Ebonie showed me around my dream house. She was extremely polite, friendly and made me feel at ease. I would ......”
13th Dec 2024
reviewed by 'Hayley Powell'
“First home! The team worked hard to make sure myself and my seller where both happy. And both viewings with ......”
13th Dec 2024
reviewed by 'Mr Ash Kirby'
“Despite a long drawn out process, Julia has been great in moving things forward and keeping me up to date ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £20,017 £30,500,000
Lettings 93% 97% £425 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
165 5 401 30 860 22 754 33 85 15
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Richard James Estate Agents (Swindon) Branches (view all 10)
Apartments, SN25
East Swindon, SN3
Highworth, SN6
Land and New Homes, SN25
North Swindon Lettings, SN25
North Swindon Sales, SN25
Old Town Swindon, SN1
Royal Wootton Bassett, SN4

“Made it extremely easy!!...”

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Mar 26,2019
Minithumbup
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Ellis-Rose
By: 'Lee'
Mar 26,2019
0 people found
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Had a very good experience with Richard James, Ellis-Rose understood what I wanted and made the whole transaction easy from start to finish! Would highly recommend....
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Comment on agent fees
Fairly standard for the industry
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“So helpful...”

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Mar 26,2019
Minithumbup
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Joanna
By: 'Charlotte'
Mar 26,2019
0 people found
this helpful
Joanna has been an absolute star throughout our property application process. She was there to help through every step of the way with all the phone calls and questions we bombarded her with. Couldn't have had a better experience and am very excited to move ...
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Good
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“Nicest person!...”

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Mar 26,2019
Minithumbup
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Joanna
By: 'Pedro'
Mar 26,2019
0 people found
this helpful
Joanna was very helpful during our tenancy in Faringdon, replied accordingly to our enquiries and on time! She always helped whenever we needed, and at the same time, she was always very nice to us! Thank you Joanna...
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Good
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“Efficient & friendly service...”

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Mar 25,2019
Minithumbup
By: 'Christina'
Mar 25,2019
0 people found
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Thank you to Louise & team for being on hand to deal with any issues relating to property maintenance in a professional, efficient and friendly manner....
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“Helpful and Caring!...”

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Mar 22,2019
Minithumbup
By: 'Bethany'
Mar 22,2019
0 people found
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I have been in Rentals for over 5 years and I have to say I've never had such a good relationship with an agent as Neda! I've always felt uncomfortable raising issues or queries previously with other Companies, but the way Neda and RJ are, it ...
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Comment on agent fees
I have always found the Agent's fees very reasonable, and I appreciate I receive MORE than enough notice for Contract renewals :)
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“5* Service...”

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Mar 22,2019
Minithumbup
By: 'Gerald'
Mar 22,2019
0 people found
this helpful
From the start Sophia has been very friendly, helpful, easy to talk to, answered any questions we have asked. Deborah has also been very helpful on the phone. The staff at Richard James are all friendly, helpful and we would highly recommend Richard James Estate ...
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Comment on agent fees
Fee's are reasonable
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“Amazing customer service...”

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Mar 21,2019
Minithumbdown
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Joanna
By: 'Florence'
Mar 21,2019
0 people found
this helpful
Joanna was the agent I spoke to when I first saw interest in the properly, she helped arrange viewings, allowing us to view the properly twice and keeping in regular contact with updates. Joanna is a friendly, approachable person who has guided us through the ...
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Comment on agent fees
All fee's explained at beginning of process so no unexpected ones
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“The best you can get!...”

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Mar 21,2019
Minithumbup
By: 'Laszlo'
Mar 21,2019
0 people found
this helpful
Sophie was my primary point of contact at Richard James. She is kind, organized and responsive. I have been in touch with other agencies during my apartment search in Swindon, but because of Sophie, I was always more inclined to go with Richard James. I ...
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Comment on agent fees
N/A
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“Fantastic Service...”

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Mar 19,2019
Minithumbup
By: 'Tony'
Mar 19,2019
0 people found
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Fantastic service from Richard James from start to finish. I would highly recommend them and would not hesitate to use them again...
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Excellent Value or Money
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“Excelent service...”

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Mar 19,2019
Minithumbdown
By: 'Pedro'
Mar 19,2019
0 people found
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Richard james has been managing the property I'm renting for almost 8 years and I'm very happy with the level of their service. All the staff from the maintenance team is very friendly and keen to help....
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“Great service...”

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Mar 18,2019
Minithumbup
By: 'Kate'
Mar 18,2019
0 people found
this helpful
Whilst moving Sophia has constantly been a friendly and helpful person to talk to.rnWe had our first inspection and felt Sophia was very professional but also really friendly which made us feel comfortable and confident that if we ever had a problem she would ...
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“A super team...”

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Mar 18,2019
Minithumbup
By: 'Carolyne'
Mar 18,2019
0 people found
this helpful
The Richard James team are such a friendly and helpful bunch! I know I can email them or phone and they will sort out any issues quickly and efficiently. The tenants are happy so I am happy! Thanks so much for everything you do - ...
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Comment on agent fees
Fees seem to be in line with other agents
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“Great Service...”

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Mar 18,2019
Minithumbup
By: 'franklyn'
Mar 18,2019
0 people found
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A good attention to detail, listened to our requirements and delivered a good selection of viewings. Well briefed on the properties being shown, thank you for your efforts....
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Comment on agent fees
NA
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“Lettings...”

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Mar 17,2019
Minithumbup
By: 'Katherine'
Mar 17,2019
0 people found
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We've used Richard James numerous times over the years to sell properties and buy and when we started renting out without a agent and dealt with the tenants it went wrong so we decided this time to use a agent. We use wroughton Richard James. ...
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Comment on agent fees
Fees are great in my opinion. Just right.
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“A Great Help...”

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Mar 15,2019
Minithumbup
By: 'Vince'
Mar 15,2019
0 people found
this helpful
We had a recent report about a leaking kitchen tap. After an initial quote of around £150, Louise managed to get the price reduced to just £35 by 'shopping around' on our behalf. Can't say just how pleased we were.....
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“Great experience...”

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Mar 15,2019
Minithumbup
By: 'Ted'
Mar 15,2019
0 people found
this helpful
Been treated very well from the start with renting out our new property! Thank you to Sophie and Carol! 2 very lovley ladies! And your office is outstanding!! By far the most efficient estate agent I have dealt with to date....
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Comment on agent fees
Pretty high fees
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“Excellent...”

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Mar 14,2019
Minithumbup
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Joanna
By: 'Tristan'
Mar 14,2019
0 people found
this helpful
I viewed the property and with no hassle I had moved in 8 days later. Jo was very helpful and took time too make everything clear and also took time with the viewing which I appreciated. The whole experience was excellent and I would recommend to ...
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Comment on agent fees
Good
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“Very helpful, friendly service...”

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Mar 14,2019
Minithumbup
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Rebecca
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Laura
By: 'Cracking'
Mar 14,2019
0 people found
this helpful
To mention these 2 alone isn't fair as there are other staff in the lettings department who are equally as polite, helpful and friendly. Superb work department please keep it up....
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“Caroline Schaefer...”

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Mar 12,2019
Minithumbup
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Caroline
By: 'kim'
Mar 12,2019
0 people found
this helpful
Caroline has been a fantastic help with me getting control of my apartments. from a very difficult position that I was facing in regards to taking back control of them and putting a measures in place to ensure smooth running from now on. very much ...
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Comment on agent fees
good
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“Proactivity Saved Me Money...”

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Mar 11,2019
Minithumbup
By: 'AR'
Mar 11,2019
0 people found
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I contacted Sharon regarding an approach from the borough council claiming I had not paid a Council Tax Bill. Having never received the bill I queried the matter with the council. They were very unhelpful and refused to accept my protestations that I had not ...
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Comment on agent fees
Fees are fine in my book
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“So helpful and professional...”

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Mar 11,2019
Minithumbup
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Ellis-Rose
By: 'G'
Mar 11,2019
0 people found
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Ellis has been extremely helpful and of constant assistance for queries and questions. Made the experience very smooth and stress free!...
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“excellant service...”

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Mar 10,2019
Minithumbup
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Barrie
By: 'top'
Mar 10,2019
2 people found
this helpful
if I am honest my first reaction was I did not believe all the information being put in front of my by Barrie, it simply appeared to good to be true and we elected to try a different agent first of with lots of viewings ...
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Comment on agent fees
worth every penny
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“Brilliant...”

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Mar 08,2019
Minithumbup
By: 'Thais'
Mar 08,2019
0 people found
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A big thank you to Sophie for helping us find the right home and being there to answer our millions of questions....
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“Very Friendly and Professional...”

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Mar 08,2019
Minithumbup
By: 'Maria'
Mar 08,2019
0 people found
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Brilliant service. Sophie's telephone manner was brilliant and made me feel at ease also contact by email was excellent response time very quick. It has been a pleasure will definitely recommend ....
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Comment on agent fees
Good
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“Great Service...”

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Mar 08,2019
Minithumbup
By: 'Nick'
Mar 08,2019
0 people found
this helpful
Sarah has made our property rental really easy. We purchased the property through Richard James Sales Department, completed on a Friday and Sarah had viewings arranged for the following day. Sarah and the rest of the team we spoke with during the purchase and rental ...
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Comment on agent fees
Fees are comprable to other agents we contacted.
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By: Sarah
Mar 08, 2019
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Thank you very much! We are very pleased you've had a great experience with us. ...

“Friendly and professional...”

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Mar 07,2019
Minithumbup
By: 'Andrei'
Mar 07,2019
0 people found
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Very friendly and professional process. It was much easier with Richard James than with others estate agents. Thank you Sophie....
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Comment on agent fees
Good
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“Superb...”

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Mar 07,2019
Minithumbup
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Caroline
By: 'Mr'
Mar 07,2019
0 people found
this helpful
Working with Caroline is a breeze - so professional and friendly!! She's pragmatic and works hard to get the deal done - I felt truly lucky to have somebody of Caroline's calibre to negotiate with and recommend her to everybody!...
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Comment on agent fees
Good
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“Consistent Outstanding Professional Service...”

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Mar 07,2019
Minithumbup
By: 'Cetinz'
Mar 07,2019
0 people found
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As a landlord, I always found Sarah professional, polite, enthusiastic and consistent with the high service quality she provided. She has responded to my emails promptly with effective solutions and worked actively to ensure my properties were let smoothly without any delays. Absolutely pleasure to ...
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Comment on agent fees
Reasonable
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“Brilliant Service...”

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Mar 06,2019
Minithumbup
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Ellis-Rose
By: 'Ant'
Mar 06,2019
0 people found
this helpful
Ellis-Rose recently showed me around a number of properties in Swindon. She was exceptionally helpful, responsive and polite. She made the whole experience easy and friendly. She was supportive and provided good advice about the properties and areas I looked at....
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Comment on agent fees
Good
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“Excellent...”

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Mar 02,2019
Minithumbup
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Joanna
By: 'Lianne'
Mar 02,2019
0 people found
this helpful
Joanna was very professional and friendly. Gave honest feedback and found a tenant in good time. Has kept me upto date with the whole process and helped me find plumbers for saftey checks etc...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:58 PM 09/05/2018 by sam

Awards won by Richard James Estate Agents (Swindon)

Regional Awards won by Richard James Estate Agents (Swindon)

Individual Branch Awards

Highworth, SN6

Swindon, SN25

Swindon, SN25

Swindon, SN1

Swindon, SN3

Swindon, SN4

Swindon, SN5

Wroughton, SN4

Swindon, SN25



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Richard James Estate Agents (Swindon)

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