Richard James Estate Agents (Swindon)
4.9/5, 2370 reviews
96% recommended
96% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
97% lettings fee satisfaction
No company information
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Latest Reviews

 View all Reviews 2370
19th Dec 2024
reviewed by 'Phillip Brett'
“Purchase of a property went super fast and easy, thanks to all the team as always especially Julia Barrow in ......”
17th Dec 2024
reviewed by 'Mrs M'
“Time was against me but Jack said RJ could sell my house within 6 weeks and the team that then handled ......”
16th Dec 2024
reviewed by 'Saba'
“We have been looking to buy a property and went through other agencies before dealing with Rocky at Richard James. ......”
16th Dec 2024
reviewed by 'Danii Cole'
“Ebonie showed me around my dream house. She was extremely polite, friendly and made me feel at ease. I would ......”
13th Dec 2024
reviewed by 'Hayley Powell'
“First home! The team worked hard to make sure myself and my seller where both happy. And both viewings with ......”
13th Dec 2024
reviewed by 'Mr Ash Kirby'
“Despite a long drawn out process, Julia has been great in moving things forward and keeping me up to date ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £20,017 £30,500,000
Lettings 93% 97% £425 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
165 5 401 30 860 22 754 33 85 15
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Richard James Estate Agents (Swindon) Branches (view all 10)
Apartments, SN25
East Swindon, SN3
Highworth, SN6
Land and New Homes, SN25
North Swindon Lettings, SN25
North Swindon Sales, SN25
Old Town Swindon, SN1
Royal Wootton Bassett, SN4

“Jo and Sophie were very helpful...”

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Jun 06,2019
Minithumbup
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Joanna
By: 'Isil'
Jun 06,2019
0 people found
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Jo was really helpful and was a crucial part of my decision making as I did not know the area well. Sophie made the process go really smoothly and helped me through the letting process itself....
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“Extremely Professional Service...”

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Jun 04,2019
Minithumbup
By: 'Peter'
Jun 04,2019
0 people found
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The service I received from Richard James (West Swindon) was fantastic. I dealt with Paul, Katie and Cameron at various different times and they were all equally professional. Paul actually suggested and organised a viewing at my purchased house, whilst we were viewing another one, ...
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“A good job in a difficult market...”

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Jun 03,2019
Minithumbup
By: 'Martin'
Jun 03,2019
0 people found
this helpful
Richard James did a professional job throughout and on the whole gave good advice. When our initial sale fell through they were quick to find a new buyer and worked hard to get the sale completed. Although the actual sale price was a lot lower ...
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Comment on agent fees
The house sold for less than the original asking price and so the resulting fees, that we're based on the sale price achieved, were reasonable compared to other quotes we received.
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“Reliable...”

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May 29,2019
Minithumbup
By: 'Andrew'
May 29,2019
0 people found
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Olivia handled our move, keeping us inform of progress all the time. A couple of issues arose, which Olivia took ownership of and resolved quickly, efficiently and calm....
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“Excellent Service...”

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May 23,2019
Minithumbup
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Barrie
By: 'Jones'
May 23,2019
0 people found
this helpful
Barrie and Cameron, sold my property at the price I was asking. Very knowledgeable about the market and professional at all times. Overall excellent service provided through out the sales process by Barrie. Very friendly , understanding and took the time to understand my needs as ...
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Comment on agent fees
Very reasonable fees.
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“Barn...”

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May 20,2019
Minithumbup
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Joanna
By: 'Is'
May 20,2019
0 people found
this helpful
I Would throughly recommend Joanna to anyone wanting to let or rent a property.She was very straight forward to deal with and knew her job inside out....
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Good
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“Excellent far above expectation...”

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May 07,2019
Minithumbup
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Laura
By: 'Heather'
May 07,2019
0 people found
this helpful
THANK YOU for all you've done over the past few months to pacify our tenant, his constant complaints and difficult attitude! I know it's not been easy but you and your colleagues have continually maintained a professional exterior when inwardly you may have wanted to ?????? 😉 ...
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“Rental in North Swindon...”

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May 01,2019
Minithumbup
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Nicky
By: 'Louisa'
May 01,2019
0 people found
this helpful
My partner and I were looking to rent in or around Swindon but only in very specific areas and within a certain budget. Nicky was absolutely fabulous at offering us different choices and was able to recommend certain properties we had not yet seen based ...
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Comment on agent fees
The fees are the same for everyone at Richard James, Nicky was really helpful in allowing us options for payments based on what we had and our moving date.
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“Professional and consistent...”

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Apr 26,2019
Minithumbup
By: 'Hilaryjs'
Apr 26,2019
0 people found
this helpful
Olivia is very good at what she does. She kept me informed every week at the progress of my sale and when the exchange was happening she was down to earth and answered my questions with ease even if I did ring her for the 50...
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Comment on agent fees
For the service I got it is good. As the saying goes you get what you pay for.
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By: Raj Gurung
May 07, 2019
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Olivia has been updating me quiet a lots every week. She gave me clear directions on how the things are going . She is very polite and a helpful person. Thank you very much. ...

“Friendly and Proactive...”

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Apr 25,2019
Minithumbup
By: 'Sagar'
Apr 25,2019
0 people found
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Olivia was friendly, approachable and very responsive and proactive throughout our house purchase. I would recommend Richard James Estate Agents....
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“The best in Swindon...”

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Apr 15,2019
Minithumbup
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Barrie
By: 'Amanda'
Apr 15,2019
0 people found
this helpful
Barrie, Paul and Cameron are a highly motivated team who worked hard to sell my Property and genuinely care about their clients needs. After being on with another agent for quite some time I went dual agent with the Richard James (west Swindon) branch and ...
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Comment on agent fees
Maybe higher than others out there but they work for their fees so worth every penny.
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“Thank You...”

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Apr 12,2019
Minithumbup
By: 'Esther'
Apr 12,2019
0 people found
this helpful
Big thanks to Sophie for the outstanding job she did helping us get the house to rent. She provides the best customer service ever- makes follow ups on the requests and responds. Thank you Sophie and keep up the good work....
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Comment on agent fees
Good
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“Sold very quickly as promised...”

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Apr 11,2019
Minithumbup
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Barrie
By: 'Veronica'
Apr 11,2019
0 people found
this helpful
Barrie and his team including Cameron and Paul work well together and share information so that whoever answered phone knew exactly where things were with our sale. Barrie and his team responded very promptly to our queries and requests. The after sale team(Olivia) contacted ...
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Comment on agent fees
We both think that the fees are high in comparison to the work carried out. We don't know what they have to do behind the scenes but seems a bit high.
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“First class service...”

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Apr 11,2019
Minithumbup
By: 'Sheelagh'
Apr 11,2019
0 people found
this helpful
Sophie is the best agent I have ever dealt with. Incredibly professional, reliable, brilliant communication skills, very helpful and fantastic at her job....
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Good
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“barrie brooks...”

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Apr 10,2019
Minithumbup
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Barrie
By: 'Boble'
Apr 10,2019
0 people found
this helpful
A good presentation and service set against a challenging financial background of uncertainty generated by the " Brexit" negotiations. A well run office with people always available. Reacted well in managing the chain.....
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Comment on agent fees
a bit high but value for money
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“Excellent service...”

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Apr 08,2019
Minithumbup
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Joanna
By: 'Alex'
Apr 08,2019
0 people found
this helpful
After some great disappointments trying to sell my house (no fault of agents) I decided to rent it out instead and Jo did an amazing job. She found a great tenant very quickly and took all the hassle out of what could have been a ...
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Comment on agent fees
Fees seemed about right
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“Excellent Service...”

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Apr 07,2019
Minithumbup
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Barrie
By: 'Shaju'
Apr 07,2019
0 people found
this helpful
Everyone at Richard James were extremely helpful in finding our perfect home and their guidance for selling our house was very useful. Thank you Barrie and team and also Paul Williamson....
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Good
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“Timely and Reliable...”

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Apr 05,2019
Minithumbup
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Laura
By: 'Mr'
Apr 05,2019
0 people found
this helpful
I have rented two properties through Richard James's rental office in Swindon for several years now. During this time period I have been thoroughly impressed by the service, and the advice that Laura Woodley has given. Laura has provided a reliable, timely and thoroughly professional ...
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Comment on agent fees
I have Richard James's fee's reasonable.
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“Very Efficient...”

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Apr 04,2019
Minithumbup
By: 'Maxine'
Apr 04,2019
0 people found
this helpful
Louise has been instrumental in arranging necessary repairs and maintenance in a quick and prompt manner. Louise has built a great rapport with both myself and the tenant, showing enthusiasm and willingness to get task complete. A pleasure to work with....
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“Disappointing Service...”

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Apr 03,2019
Minithumbdown
By: 'James'
Apr 03,2019
2 people found
this helpful
Due to unforeseen circumstances I had to move out from my property rather sooner into my tenancy then hoped & whilst the agency assisted this process with viewings they let the Landlord make very unreasonable demands of me such as paying his re-let fees which were ...
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Comment on agent fees
Fees as with majority of agents are very high & seem to offer very little value for money.
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“Good...”

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Apr 02,2019
Minithumbup
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Ellis-Rose
By: 'Narayanan'
Apr 02,2019
0 people found
this helpful
Very kind and helpful in answering all the questions. Also very helpful on showing the house during the visit I had....
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Very good
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“Thank you...”

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Apr 01,2019
Minithumbup
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Caroline
By: 'Chloe'
Apr 01,2019
0 people found
this helpful
Being a tentant of Richard James since October, Caroline not only helped us find an amazing property and guided us through the next steps, but also went above and beyond and helped us get the spare keys to our property in a time in need. ...
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“Excellent...”

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Mar 30,2019
Minithumbup
By: 'Nettie'
Mar 30,2019
0 people found
this helpful
I was left feeling like every little detail was dealt with to a high standard. It took the pressure off me at a busy time. I cannot recommend the service highly enough....
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Comment on agent fees
Excellent value for money
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“Excellent...”

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Mar 30,2019
Minithumbup
By: 'Jane'
Mar 30,2019
0 people found
this helpful
My partner and I have been renting a property managed by Richard James. We have nothing but praise for the way we have been treated. There were a few issues with the cooker and washing machine. These were dealt with quickly and efficiently. The agents ...
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Comment on agent fees
I would imagine no-one likes to pay these, especially when it is for a renewal.
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“Joanna has been amazing...”

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Mar 30,2019
Minithumbup
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Joanna
By: 'Georgie'
Mar 30,2019
0 people found
this helpful
Myself and my partner have been Stressed over moving location and starting a new contract to rent, however we have been helped by Joanna who has made this entire process so easy and stress free! She replied to emails and calls within minutes, and nothing ...
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Comment on agent fees
Good
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“Flat Let...”

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Mar 29,2019
Minithumbup
By: 'Stephen'
Mar 29,2019
0 people found
this helpful
Ellis was on time for my viewing and well presented informative and helpful with all information i needed and following up with my offer through to the final days of transaction...
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good
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“Great Service...”

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Mar 29,2019
Minithumbup
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Caroline
By: 'Lisa'
Mar 29,2019
0 people found
this helpful
Caroline has always provided me with a fantastic service. Her knowledge of the lettings industry and customer service skills are second to none. I would highly recommend you to everyone. Thank you Caroline....
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Good
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“Great service, as usual!...”

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Mar 28,2019
Minithumbup
By: 'A'
Mar 28,2019
0 people found
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Our experience over the last 8 years of all departments is a positive one. Louise and her colleagues on the maintenance team always deal with any issues efficiently and professionally....
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Comment on agent fees
Very satisfied. Excellent value for money.
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“Great service...”

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Mar 28,2019
Minithumbup
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Ellis-Rose
By: 'Ali'
Mar 28,2019
0 people found
this helpful
Ellis was fantastic, kept me updated about the process. Happy to show let me spend as much time on property visits as needed and was quick in replying to emails and calls...
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“Lettings maintenance...”

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Mar 27,2019
Minithumbup
By: 'Dean'
Mar 27,2019
0 people found
this helpful
I have used other lettings agencies in the past but I am very glad I have switched to Richard James. They are very professional and reliable and ensure I am kept informed. Neda has been excellent in this regard...
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Comment on agent fees
The prices are reasonable, the benefit to me is reliable payment and less down time
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:58 PM 09/05/2018 by sam

Awards won by Richard James Estate Agents (Swindon)

Regional Awards won by Richard James Estate Agents (Swindon)

Individual Branch Awards

Highworth, SN6

Swindon, SN25

Swindon, SN25

Swindon, SN1

Swindon, SN3

Swindon, SN4

Swindon, SN5

Wroughton, SN4

Swindon, SN25



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Richard James Estate Agents (Swindon)

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