RHW Estates
4.9/5, 104 reviews
97% recommended
86% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
98% lettings fee satisfaction
We were established in 1991, independently owned and we pride ourselves on the highest standards of service specialising in all aspects of residential sales, residential lettings, property management and property investments.Honesty, integrity and professionalism are the key qualities we promote throughout our business. Our key areas of operation are (but ... show more We were established in 1991, independently owned and we pride ourselves on the highest standards of service specialising in all aspects of residential sales, residential lettings, property management and property investments.

Honesty, integrity and professionalism are the key qualities we promote throughout our business. Our key areas of operation are (but not limited to) NW3, NW6, NW8 & NW2 and encompass South Hampstead, West Hampstead, Belsize Park, Swiss Cottage, Hampstead and St Johns Wood.

Our team of like-minded professionals with many years of local in-depth knowledge dating back over 35 years, work together to ensure you receive the best service and advice possible. We value your business and never forget that the most valuable asset for any service industry is recommendation.

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Latest Reviews

 View all Reviews 104
2nd Jul 2020
reviewed by 'Clemmie'
“We've worked with Scott and RHW Estates for two of our tenancies and we couldn't be happier. They are highly ......”
18th Nov 2019
reviewed by 'Pranav'
“After a really frustrating time interacting with some rude and uncooperative letting agents, we had a really pleasant experience of ......”
15th Oct 2019
reviewed by 'Antonis'
“Scott at RHW Estates was very helpful and polite whenever needed both before and after we moved in the flat. ......”
15th Oct 2019
reviewed by 'Kertu'
“I have rented with RHW twice and have been very happy with their service both times. We were recently looking ......”
31st Aug 2019
reviewed by 'Jamaldeen'
“Scott at RHW Estates was extremely helpful in my search for an apartment. He was extremely polite and responsive which ......”
30th Aug 2019
reviewed by 'Jeanette'
“RHW is a very efficient and helpful agency. Good communications with the landlord through them. Scott is very professional and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 86% 98% £500,000 £500,000
Lettings 100% 98% £690 £3,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 0 84 3 0 0 1 0 0 0
Areas covered
  • NW3
Address

112 Finchley Road,
Swiss Cottage,London
Greater London
NW3 5HT
020 7431 7121

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 13:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“We couldn't have asked for a better agent. Scott was ......”

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Aug 20,2017
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Scott
By: 'Milena'
Aug 20,2017
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We couldn't have asked for a better agent. Scott was very efficient, with moving us in a few days after finding the perfect flat. He has arranged the move in such a way which made it very easy. He is very knowledgable about the area ...
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Comment on agent fees
Reasonable
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“Great service, very personal. Scott is a great agent; knowledgable ......”

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Aug 18,2017
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Scott
By: 'Karen'
Aug 18,2017
0 people found
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Great service, very personal. Scott is a great agent; knowledgable and helpful but avoids the hard sell that you get from many of the bigger agents. Really happy with the service, we found the perfect flat and were moved in within a few weeks. Thanks ...
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Comment on agent fees
In line with normal fees I believe.
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“My father and I have had a very good relationship ......”

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Jul 30,2017
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Scott
By: 'Carwyn'
Jul 30,2017
0 people found
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My father and I have had a very good relationship with RHW for several years, and have always had excellent service from all of the staff. They have always been approachable and always do the best that they can for me and the tenants. We ...
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Comment on agent fees
Reasonable
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“Since the first day Scott was very professional and kind ......”

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Jul 28,2017
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Scott
By: 'Daniel'
Jul 28,2017
0 people found
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Since the first day Scott was very professional and kind until the end of the process. He told me everything I should know and supervised all the steps. On the other hand, Laura was very professional with some small issues that appeared on the beggining ...
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“Scott was really great from start to finish. Very professional ......”

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Jun 22,2017
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Scott
By: 'DanFordy'
Jun 22,2017
0 people found
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Scott was really great from start to finish. Very professional and informative throughout the whole process, from securing the flat to moving in. Scott and agency clearly have a very good relationship with the landlord and the other tenants in the building, I/we definitely ...
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Comment on agent fees
Very reasonable fees.
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“Very impressed with the knowledge, efficiency and professionalism displayed by ......”

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Jun 13,2017
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Scott
By: 'Sophie'
Jun 13,2017
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Very impressed with the knowledge, efficiency and professionalism displayed by Scott. We're now in our new flat and are very happy...
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“Spencer was absolutely fantastic in dealing with a tricky transaction ......”

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Jun 13,2017
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Spencer
By: 'AlanL'
Jun 13,2017
0 people found
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Spencer was absolutely fantastic in dealing with a tricky transaction and making sure the deal got done when at times it locoed unlikely, very professional and excellent communication at every stage....
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Comment on agent fees
Good
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“I highly recommend Scott, very trustworthy and transparent! He took ......”

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May 17,2017
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Scott
By: 'Vera'
May 17,2017
0 people found
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I highly recommend Scott, very trustworthy and transparent! He took me to several places and was genuine in his assessments of their trade offs, not just the usual sales talk. Very pleasant....
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Comment on agent fees
Reasonable given market standards
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“Scott and Will from RHW provided a exemplary service. Both ......”

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May 08,2017
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Will
By: 'TY'
May 08,2017
0 people found
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Scott and Will from RHW provided a exemplary service. Both are friendly and conduct themselves in an extremely professional manner. I would recommend their use over any other agent in the area-I have had dealing with them all and RHW are head-and-Shoulders above the rest....
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Comment on agent fees
good
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“Scott from RHW Estates helped us finding a new home. ......”

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Apr 10,2017
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Scott
By: 'Enrico'
Apr 10,2017
0 people found
this helpful
Scott from RHW Estates helped us finding a new home. During our search, we came across many estate agents, but Scott from RHW was the most helpful one. For us, he was trustworthy, transparent and honest. Moreover, he responded to enquiries always promptly and ensured ...
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“What a relief to finally be introduced to the team ......”

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Mar 10,2017
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Scott
By: 'BK'
Mar 10,2017
0 people found
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What a relief to finally be introduced to the team at RHW. After placing our flat with another agent for four months with no movement, we were recommended Scott and it took him around two weeks to find us some great tenants. We couldn't be ...
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Comment on agent fees
About average, but the service is far superior so we were more than happy
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“Scott has been fantastic through the whole process: finding our ......”

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Oct 19,2016
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Scott
By: 'Rene-Andre'
Oct 19,2016
0 people found
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Scott has been fantastic through the whole process: finding our flat in Islington, getting on with the whole process and documents, through to getting us our keys! Along the way, Scott has been extremely flexible and helpful as we were abroad pretty often. Highly recommended!!!...
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“My wife and I have been clients of RHW for ......”

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Oct 08,2016
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Scott
By: 'Colin'
Oct 08,2016
0 people found
this helpful
My wife and I have been clients of RHW for over 10 years now. We entrust them to manage the letting of our London apartment and we have NEVER been disappointed or let down by their attention, service and capability. We are always impressed by their ...
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Comment on agent fees
Fair - it's about the value you get for fees and we get value.
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“Scott was incredible in helping us secure the flat we ......”

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Sep 21,2016
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Scott
By: 'Mark'
Sep 21,2016
1 people found
this helpful
Scott was incredible in helping us secure the flat we wanted, having been in the position of moving back to England the process wasn't going to be straightforward as some cases and Scott made everything possible with minimal fuss. Now we are happily in our ...
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Comment on agent fees
Good compared to some agents I've used
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“The team at RHW is very friendly and accommodating. We ......”

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Sep 15,2016
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By: 'Marta'
Sep 15,2016
0 people found
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The team at RHW is very friendly and accommodating. We had dealings with Laura and Scott and they were both very responsive. We really love the flat we rented through them....
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“RHW and Scott in particular have been a pleasure to ......”

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Sep 13,2016
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Scott
By: 'Alex'
Sep 13,2016
0 people found
this helpful
RHW and Scott in particular have been a pleasure to do business with - friendly and very responsive to queries or problems....
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Comment on agent fees
OK
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“Overall, a great experience! Scott was really helpful throughout the ......”

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Sep 05,2016
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By: 'Jason'
Sep 05,2016
0 people found
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Overall, a great experience! Scott was really helpful throughout the process. He was very easy to contact and ensured all my paperwork was ready in time for me to move in to my new place despite the short notice I provide him with....
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“We had a unique experience of being shown around the ......”

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Aug 24,2016
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Scott
By: 'Ray'
Aug 24,2016
0 people found
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We had a unique experience of being shown around the same flat by 4 different estate agents within the area. All I can say is, we chose you because of your professionalism, friendliness and punctuality. Before, during and after, you managed to keep your promises and ...
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Comment on agent fees
Good
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“We rented our lovely home in South Hampstead during almost 4 ......”

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Aug 22,2016
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Scott
By: 'Florencia'
Aug 22,2016
0 people found
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We rented our lovely home in South Hampstead during almost 4 years with RHW Estates. Our key contact person was Scott. Our experience has been absolutely positive! Scott was always helpful and handled the new contract and the annual renegotiations in a very professional way. Thanks ...
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Comment on agent fees
Normal fees. Within market prices
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“Being new to renting in the UK, Will and Scott ......”

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Aug 15,2016
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By: 'Alberto'
Aug 15,2016
0 people found
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Being new to renting in the UK, Will and Scott were really helpful and kind. From the first visit to the flat up to all the paperwork, they were very approachable and everything went really smooth. Nothing negative. Should I need to move again, they ...
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“Scott has been really helpful through out the whole looking & ......”

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Jul 31,2016
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Scott
By: 'Jodie'
Jul 31,2016
0 people found
this helpful
Scott has been really helpful through out the whole looking & moving in process. Even though I was still based in Scotland at the time, Scott was excellent at keeping me up to speed with progress being made and informing me about what I would be ...
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“Both Scott and Laura have been very helpful withthe process ......”

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Jul 25,2016
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Scott
By: 'Natalie'
Jul 25,2016
0 people found
this helpful
Both Scott and Laura have been very helpful withthe process of viewing and moving into the flat. Scott was able to show the flat at very short notice and was very clear and supportive when guiding us through negotiations and signing on the flat. Laura ...
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Comment on agent fees
Moderate compared with other estate agents we spoke to.
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“Both agents: Scott and Laura were very helpful. They were ......”

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Jul 06,2016
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Scott
By: 'Kasia'
Jul 06,2016
0 people found
this helpful
Both agents: Scott and Laura were very helpful. They were sorting out things quickly and effectively. It was easy to contact them. They responded to all the emails and answered all the phone calls. I am glad that RHW estates manage the property I live ...
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Comment on agent fees
Fair agent's fees
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“Scott has been so professional & organised in a very complicated ......”

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Apr 20,2016
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Scott
By: 'Excellent'
Apr 20,2016
0 people found
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Scott has been so professional & organised in a very complicated tenancy move out with new tenants moving in on the same afternoon plus new furniture to arrive between the two. He was on call the whole time even though it was his day off. Totally ...
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Comment on agent fees
Reasonable agent fees. Some agents charge a lot more with much less to offer.
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“Scott was very helpful and pleasant to deal with, he ......”

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Apr 07,2016
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Scott
By: 'Helen'
Apr 07,2016
0 people found
this helpful
Scott was very helpful and pleasant to deal with, he made sure that everything went smoothly and was very accommodating. This made the whole process less stressful....
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Comment on agent fees
The fees are not as bad as other letting agents that I have gone through in the past.
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“Have just completed the process of renting an apartment via ......”

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Mar 10,2016
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Scott
By: 'Julian'
Mar 10,2016
0 people found
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Have just completed the process of renting an apartment via RHW and have been highly appreciative of their handling of the contract and process. Scott was informative, readily available and very proactive in getting this done and able to answer any questions I had regarding ...
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Comment on agent fees
Fees were standard for London
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“Thoroughly professional service from Scott at RHW. Found us the ......”

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Feb 29,2016
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Scott
By: 'Dan'
Feb 29,2016
0 people found
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Thoroughly professional service from Scott at RHW. Found us the perfect place in the perfect location! Can't ask for more....
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“We recently let a flat through RHW estate agents and ......”

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Feb 10,2016
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Scott
By: 'km'
Feb 10,2016
0 people found
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We recently let a flat through RHW estate agents and the process went very smoothly. Scott moved the process along as quickly as he could, and responded to our queries in a timely manner. All of our concerns and questions prior to signing the contract ...
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Comment on agent fees
Fees were reasonable, especially compared to some of the larger agencies in London
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“Laura was helpful and attentive throughout our dealings with her. ......”

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Feb 05,2016
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Laura
By: 'Abi'
Feb 05,2016
0 people found
this helpful
Laura was helpful and attentive throughout our dealings with her. She sorted out any issues which arose with speed and professionalism. A tenant's dream! Friendly contractors were used in maintenance repairs and appropriate warning was given for attendance at the flat....
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Comment on agent fees
Reasonable fees - cheap relative to how much work was done
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“Scott was very helpful and friendly when we met him ......”

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Feb 03,2016
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Scott
By: 'Max'
Feb 03,2016
0 people found
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Scott was very helpful and friendly when we met him at the flat. we were able to sign the contract within a short period of time and move into the new flat. even after moving in, Scott was still always available to sort things out ...
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Comment on agent fees
fair price for all services
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:16 PM 16/08/2016 by

Awards won by RHW Estates

Regional Awards won by RHW Estates

Individual Branch Awards

London, NW3



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