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Penyards Property Management
1.3/5, 6 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
No Description Found
No Staff Registered
"As both a landlord and a..."
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1 Star Review
By : 'Wykehamist'
Services : Letting(As a Tenant)
Would you recommend ? : No
People found this helpful1
As both a landlord and a tenant, my experience of Penyards WInchester is of rude and condescending staff, both on the phone and in the branch. When you enter the branch, they always make you wait a while before being seen even when they are not busy. Staff appear to think less of people who choose to rent property and make this abundantly clear in their attitude. Staff rarely return your calls in response to any issue (including maintenance) leaving the landlord and tenant to continually chase them. They charge substantial fees for their 'service', including an annual 'renewal fee' for landlords and tenants alike, yet continually deliver mediocrity and indifference. If you don't believe me, I can only suggest you drop by next time you're in Winchester and experience the wonder of the Penyards experience. The reality makes a mockery of their Mission Statement: "To exceed the expectations of our clients by offering the highest quality property management and letting service in Hampshire through encouraging the individual employee to realise their full potentialâ€Â. This Mission is far from accomplished...
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By : tommo
Mar 21, 2012As former tenants, we completely agree with wykeamists comments but we would go much furhter and say that this company must be avoided by all prospective tenants. Thoroughly ghastly company--they do nothing for you except cause you misery and hit you with charges.
By : Charlie
Sep 25, 2012Yes i am also in complete agreement also former tenants - shocking service and rude, demeaning staff. Charges left right and centre and they do nothing for it. If things break it takes an age to get fixed. avoid avoid avoid.
By : Anonymous Coward
May 22, 2014Charles Saunders is a rude little boy. I haven't even used Penyards, my neighbours did, but when we had an issue affecting the land between our houses he was rude, obstructive and condescending. He was abusive to my wife on a number of occasions and oversaw a really shoddy job. Still, he's an estate agent, you can't expect much.
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Latest Reviews
Fulhamite
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £695 | £1,300 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 5 | 0 | 0 | 0 | 0 | 0 | 1 |
Address
Penyards Property Management
Property Management and Lettings
23 Southgate Street, Winchester, Hampshire
SO23 9EB
01962 860303
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
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WOW! NEVER USE THIS LETTING ...
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1 Star Review
By : 'MrsF'
Branch : Winchester ,Property Management and Lettings
23 Southgate Street
Services : Property Management
Rent PCM : £695
Would you recommend ? : No
Postcode : SO23
People found this helpful3
WOW! NEVER USE THIS LETTING AGENTS!!!! me and my husband lived in one of their managed flats for two years, how we survived i will never actually know! We were left with no heating, no water and mould growing on our windows. We called and visited them pretty much every day and they didn't ever ... Read Full Review
What agent could do to change your mind?
you could have actually given a shit that we were freezing, bathing in cold water and getting sick from mould damage rather than "awaiting approval" because i worked for a letting agent, and when you actually CARED approval took 3 days max and at least my clients where happy. Oh, and tell your staff to stop eating, write stuff down and get off their mobiles!!!!!! that would help LOADS.
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We have had a horrible ...
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1 Star Review
By : 'McKew'
Branch : Winchester ,Property Management and Lettings
23 Southgate Street
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : SO23
People found this helpful2
We have had a horrible experience dealing with Penyards. We moved into a home we're renting in Hyde just a few short weeks ago. We received housing inventory paperwork the day we moved in and upon review of the documents, they were totally inaccurate. Rooms listed fireplaces and fixtures that ... Read Full Review
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Taking out the lease, ...
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2 Star Review
By : 'Roo'
Branch : Winchester ,Property Management and Lettings
23 Southgate Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO23
People found this helpful1
Taking out the lease, paperwork and getting set up was handled well and very efficient. Maintenance is lazy, reactive and indifferent. The 3 problems requiring attention prior to moving in were not done at all or were botched and contractors had to come back once we moved in. Repairing these ... Read Full Review
Comments (1)Was this helpful?:
By : N Conti
Jun 11, 2014As the Lettings Manager for Penyards Lettings and Management I would firstly like to apologise for your recent experience with our company. Myself as well as my team take negative comments or ...
Diabolical company. Have ...
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1 Star Review
By : 'DrPalaeo'
Branch : Winchester ,Property Management and Lettings
23 Southgate Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SP5
People found this helpful1
Diabolical company. Have rented for over 15years UK wide and never have I met a company with such thorough disregard for both tennant and Landlord. Had to chase for weeks to get phone calls returned even in cases where urgent maintenance was required to save damage to the property on the Landlords ... Read Full Review
What agent could do to change your mind?
Professional staff that return calls and appropriate fees in line with the competition.
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As both a landlord and a ...
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1 Star Review
By : 'Wykehamist'
Branch : Winchester ,Property Management and Lettings
23 Southgate Street
Services : Letting( As a Tenant )
Would you recommend ? : No
People found this helpful1
As both a landlord and a tenant, my experience of Penyards WInchester is of rude and condescending staff, both on the phone and in the branch. When you enter the branch, they always make you wait a while before being seen even when they are not busy. Staff appear to think less of people who choose ... Read Full Review
Comments (3)Was this helpful?:
By : tommo
Mar 21, 2012As former tenants, we completely agree with wykeamists comments but we would go much furhter and say that this company must be avoided by all prospective tenants. Thoroughly ghastly company--they do ...
Aggressive, ...
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2 Star Review
By : 'Fulhamite'
Branch : Winchester ,Property Management and Lettings
23 Southgate Street
Services : Letting( As a Tenant )
Would you recommend ? : No
People found this helpful3
Aggressive, ... Read Full Review
Comments (1)Was this helpful?:
By : Alan D
Jan 17, 2013As Managing Director of the company these comments concern me greatly. However, unless the complainant raises their concerns with me I am unable to properly respond, and so take comfort from the ...
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No Staff Registered
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
