The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
1/5, 4 Reviews
0% Recommended
0% letting valuation accuracy
50% letting fee satisfaction
By : 'Elisabeth'
Services : Letting(As a Tenant)
Rent PCM : £2600
Would you recommend ? : No
Postcode : N1
This review concerns Hamptons Islington lettings. We were 6 months shy of the end of a two-year contract for a 2bed/2bath in Angel. We made the huge mistake of writing to Hamptons to let them know that we wanted to request a 12-month extension to our lease. Having been model tenants (we paid rent 6 months in advance during the first year, 3 months in advance in year 2) who cared for the place as our own, we were shocked when the renewals manager came back with a super aggressive email telling us that we were paying a pandemic price (£2600pm) and that Hamptons could easily get the owners a 33% increase (to £3445pm) so we should immediately agree to pay the increase or they would invoke the 2-month break clause. When we reminded them that our contract and monthly rent was still in force until Aug23, that 33% was highway robbery, that 10% seemed fair to us based on current cost of living inflation in London, and they had not responded to our initial extension question, the response was that any extension would only be reviewed in 6 months near the lease expiry and only considered if we ponied up more rent now. When we refused the blackmail, they returned in 2 hours with notice to vacate and three hours later, the apartment was advertised as available. We are happy to report that after several weeks of uncertainty and stress, we found a super alternative in Hoxton in a new build (with Hurford, Salvi, Carr), Hamptons has yet to find a new tenant for the Angel flat AND on 4 April we see they have been forced to reduce the rent. Finally, in testament to our model tenancy, yesterday 100% of our deposit was returned to us. Karma !!!
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 0% | 50.00% | £2,600 | £2,600 |
Hamptons International
97-99 Upper Street, London, Greater London
N1 0NP
020 7717 5103
By : 'Elisabeth'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : No
Postcode : N1
This review concerns Hamptons Islington lettings. We were 6 months shy of the end of a two-year contract for a 2bed/2bath in Angel. We made the huge mistake of writing to Hamptons to let them know that we wanted to request a 12-month extension to our lease. Having been model tenants (we paid rent... Read Full Review
By : 'Eleanor'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N1
As a tenant having hamptons manage our property has been an ideal. We were left without a working shower and a leak in our ceiling for two months and were frequently ignored and passed around when we asked for these issues to be resolved. Terrible management and have put me off using hamptons... Read Full Review
Emma
By : 'Kate'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : N7
As an estate agent you would think Hamptons would understand better than anyone the stress and work that renters go through at the beginning and end of their tenancy agreement.... Not Hamptons! When I moved into my property the flat was filled with broken pots smashed picture frames, dirty... Read Full Review
Nadine
By : 'Canadian'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : N1
We had a nightmarish experience looking to rent a flat through Hamptons Islington. Avoid at all costs! We came to London from Canada to look for a flat. We have a small dog, which makes it extra difficult. At first the agent (Nadine) seemed extremely helpful. We signed a lease and thought our... Read Full Review
By : Webletter
Jul 31, 2013To be fair to the agent, their due diligence is no more than asking their clients for facts. It doesn't include making their clients prove them to. It's an act of ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.