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Ross Sales & Lettings
4.5/5, 55 Reviews
87% Recommended
100% sales valuation accuracy
92% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
This company is no longer in business.
Times have moved on and without doubt technology has made our lives easier.
While Ross Sales & Lettings have embraced technology to help us to deliver a more efficient service for our clients, we have never lost sight of the most important aspect of our business – people buy from people.
A friendly face,
a bit of banter backed up with professional advice are just some of the reasons people enjoy selling or letting their property through us.
We have amazing people working in our business – enthusiastic, professional, and focused on delivering exceptional service at a competitive price for our customers.
Everyone seems to be rushing towards a world where there is no human interaction and that may appeal to some, but we strongly believe that when dealing with such high value property transactions there must be someone to have a face-to-face chat with or a voice on the other end of the phone to talk to.
If you are passing by our offices in Glasgow pop in for a cuppa and a chat. You would be most welcome.
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Ross Sales & Lettings
116 Elderslie Street,G3 7AW
Certified Customer Experience
Report Summary
Report generated on (15 March 2025 @ 15:51:23)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
Amit Vaidya on 28th Jul 2023
5 Star Review
Great lettings team. Quick to sort out problems and very patient at dealing with issues.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Suzanne Davidson on 12th Jul 2023
5 Star Review
I purchased my house and dealt with both Robert and Annmarie, both were extremely professional and went the extra mile to ensure everything from their end went smoothly. I would absolutely use them again and would 100% recommend. Trust me not all agents are the same, these guys really did offer first class customer service.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Heather on 9th Sep 2022
5 Star Review
Robert Ross is an expert in the market. He is always so helpful and knowledgable highly recommend to any potential landlord or tenant.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
E Wright on 30th Aug 2022
5 Star Review
What Robert doesn't know about the Glasgow lettings market isn't worth knowing. Would highly recommend to any prospective property owner looking to get the best rate for their property
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Chris on 30th Aug 2022
5 Star Review
I bought my property through them and Robert was extremely helpful and knowledgeable throughout the experience, he knew the industry inside out.
I would use again to both buy and sell.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 15/03/2025
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"Great Knowledge estate..."
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5 Star Review
Emma
By : 'Kyle F'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : G72
People found this helpful0
Great Knowledge estate agents. Have achieved record sales prices for me on different occasions. Robert is first class, easy to get a long with and overall a great guy!
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Latest Reviews
Amit Vaidya
Suzanne Davidson
James McArdle
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £67,500 | £625,000 |
| Lettings | 92% | 96% | £450 | £6,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 11 | 1 | 1 | 5 | 29 | 0 | 2 | 1 | 5 | 0 |
Areas covered
- G1
- G11
- G12
- G13
- G14
- G2
- G21
- G3
- G4
- G40
- G41
- G42
- G5
Address
Ross Sales & Lettings
116 Elderslie Street, Glasgow, City of Glasgow
G3 7AW
01413707050
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:30 - 17:30
- 09:30 - 17:30
- 09:30 - 17:30
- 09:30 - 17:30
- 09:30 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
Members of
Rankings
Latest Properties
No Property Found
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Great lettings team. Quick to ...
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5 Star Review
Andrew
By : 'Amit'
Branch : Glasgow ,116 Elderslie Street
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : G42
People found this helpful0
Great lettings team. Quick to sort out problems and very patient at dealing with ... Read Full Review
Comments (1)
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Amit Vaidya said about Ross Sales & Lettings
Services : Letting( As a Tenant )Date: 28th Jul 2023
Great lettings team. Quick to sort out problems and very patient at dealing with issues.
The UK's Largest Customer Review Website for the Property Industry
By : Kimberley Ronald
Aug 11, 2023Hi Amit, Many thanks for taking the time to leave a review - it is greatly appreciated. Kind Regards, Kimberley on behalf of Ross Sales and ...
Professional personal service ...
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5 Star Review
By : 'Suzanne'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : G11
People found this helpful0
I purchased my house and dealt with both Robert and Annmarie, both were extremely professional and went the extra mile to ensure everything from their end went smoothly. I would absolutely use them again and would 100% recommend. Trust me not all agents are the same, these guys really did offer ... Read Full Review
Comments (1)Was this helpful?:
Suzanne Davidson said about Ross Sales & Lettings
Services : Sales( As a Buyer )Date: 12th Jul 2023
I purchased my house and dealt with both Robert and Annmarie, both were extremely professional and went the extra mile to ensure everything from their end went smoothly. I would absolutely use them again and would 100% recommend. Trust me not all agents are the same, these guys really did offer first class customer service.
The UK's Largest Customer Review Website for the Property Industry
By : Robert Ross
Jul 12, 2023Hi Suzanne, Thanks for taking the time to leave a positive review for Ross Sales & Lettings. This means the world to us. We loved working with you. Wishing you all the best in your new ...
Robert Ross is an expert in ...
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5 Star Review
By : 'Heather'
Branch : Glasgow ,116 Elderslie Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : KA9
People found this helpful0
Robert Ross is an expert in the market. He is always so helpful and knowledgable highly recommend to any potential landlord or ... Read Full Review
Comments (0)Was this helpful?:
Heather said about Ross Sales & Lettings
Services : Letting( As a Owner )Date: 9th Sep 2022
Robert Ross is an expert in the market. He is always so helpful and knowledgable highly recommend to any potential landlord or tenant.
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What Robert doesn't know ...
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5 Star Review
By : 'E'
Branch : Glasgow ,116 Elderslie Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G77
People found this helpful0
What Robert doesn't know about the Glasgow lettings market isn't worth knowing. Would highly recommend to any prospective property owner looking to get the best rate for their ... Read Full Review
Comments (0)Was this helpful?:
E Wright said about Ross Sales & Lettings
Services : Letting( As a Owner )Date: 30th Aug 2022
What Robert doesn't know about the Glasgow lettings market isn't worth knowing. Would highly recommend to any prospective property owner looking to get the best rate for their property
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I bought my property through ...
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5 Star Review
Emma
By : 'Chris'
Branch : Glasgow ,116 Elderslie Street
Services : Land & New Homes
Would you recommend ? : Yes
Postcode : G71
People found this helpful0
I bought my property through them and Robert was extremely helpful and knowledgeable throughout the experience, he knew the industry inside out. I would use again to both buy and ... Read Full Review
Comments (0)I bought my property through them and Robert was extremely helpful and knowledgeable throughout the experience, he knew the industry inside out.
Was this helpful?:
Chris frew said about Ross Sales & Lettings
Services : Land & New Homes( )Date: 30th Aug 2022
I bought my property through them and Robert was extremely helpful and knowledgeable throughout the experience, he knew the industry inside out.
I would use again to both buy and sell.
The UK's Largest Customer Review Website for the Property Industry
Robert ...
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5 Star Review
Emma
By : 'James'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Buyer )
Sold price : £300000
Would you recommend ? : No
Postcode : G71
People found this helpful0
Robert was a great agent. Nothing was too much trouble. He was extremely professional and always explained everything clearly. I would highly recommend ... Read Full Review
Comments (0)Was this helpful?:
James McArdle said about Ross Sales & Lettings
Services : Sales( As a Buyer )Date: 30th Aug 2022
Robert was a great agent. Nothing was too much trouble. He was extremely professional and always explained everything clearly. I would highly recommend Robert.
The UK's Largest Customer Review Website for the Property Industry
Robert and the staff were ...
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5 Star Review
Emma
Andrew
By : 'Ian'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Vendor )
Sold price : £310000
Would you recommend ? : Yes
Postcode : G53
People found this helpful0
Robert and the staff were very helpful with the sale of our house. It was sold within 8 days, above asking price. We would recommend and use ... Read Full Review
Comments (0)Robert and the staff were very helpful with the sale of our house.
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Ian C said about Ross Sales & Lettings
Services : Sales( As a Vendor )Date: 30th Aug 2022
Robert and the staff were very helpful with the sale of our house.
It was sold within 8 days, above asking price.
We would recommend and use again.
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Great Knowledge estate ...
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5 Star Review
Emma
By : 'Kyle'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G72
People found this helpful0
Great Knowledge estate agents. Have achieved record sales prices for me on different occasions. Robert is first class, easy to get a long with and overall a great ... Read Full Review
Comments (0)Was this helpful?:
Kyle F said about Ross Sales & Lettings
Services : Sales( As a Vendor )Date: 29th Aug 2022
Great Knowledge estate agents. Have achieved record sales prices for me on different occasions. Robert is first class, easy to get a long with and overall a great guy!
The UK's Largest Customer Review Website for the Property Industry
Robert and his team have ...
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5 Star Review
By : 'Kevin'
Branch : Glasgow ,116 Elderslie Street
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : G75
People found this helpful0
Robert and his team have looked after my property portfolio for over ten years and the service has been outstanding. I would highly recommend Ross Sales and ... Read Full Review
Comments (0)Was this helpful?:
Kevin Proctor said about Ross Sales & Lettings
Services : Letting( Property Management )Date: 28th Aug 2022
Robert and his team have looked after my property portfolio for over ten years and the service has been outstanding. I would highly recommend Ross Sales and Lettings!
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Excellent hassle free service ...
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5 Star Review
Emma
By : 'Iain'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G71
People found this helpful0
Excellent hassle free service concluding with a fast property sale at maximum market value. I would highly recommend this ... Read Full Review
Comments (0)Was this helpful?:
Iain said about Ross Sales & Lettings
Services : Sales( As a Vendor )Date: 26th Aug 2022
Excellent hassle free service concluding with a fast property sale at maximum market value. I would highly recommend this company.
The UK's Largest Customer Review Website for the Property Industry
Robert is extremely ...
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5 Star Review
Emma
By : 'Jude'
Branch : Glasgow ,116 Elderslie Street
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : G34
People found this helpful0
Robert is extremely knowledgeable and professional and has now helped me on a few occasions to source negotiate and purchase properties. I would definitely recommend chatting to Robert whether your are looking to sell or to buy property, his advice is ... Read Full Review
Comments (0)Was this helpful?:
Jude said about Ross Sales & Lettings
Services : Letting( As a Owner )Date: 25th Aug 2022
Robert is extremely knowledgeable and professional and has now helped me on a few occasions to source negotiate and purchase properties. I would definitely recommend chatting to Robert whether your are looking to sell or to buy property, his advice is invaluable.
The UK's Largest Customer Review Website for the Property Industry
Robert Ross was first class ...
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5 Star Review
Emma
By : 'Malcolm'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Buyer )
Sold price : £400000
Would you recommend ? : Yes
Postcode : G71
People found this helpful0
Robert Ross was first class and I'm helping my family secure our new home. Would recommend Ross Sales and Letting to anyone thinking of using ... Read Full Review
Comments (0)Was this helpful?:
Malcolm McNeil said about Ross Sales & Lettings
Services : Sales( As a Buyer )Date: 24th Aug 2022
Robert Ross was first class and I'm helping my family secure our new home. Would recommend Ross Sales and Letting to anyone thinking of using them.
The UK's Largest Customer Review Website for the Property Industry
Excellent service - very ...
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5 Star Review
Emma
By : 'Derek'
Branch : Glasgow ,116 Elderslie Street
Services : Letting( Admin )
Would you recommend ? : Yes
Postcode : G77
People found this helpful0
Excellent service - very friendly and with great communication skills. Makes things very easy and stress free - committed to the customer ... Read Full Review
Comments (0)Was this helpful?:
Derek said about Ross Sales & Lettings
Services : Letting( Admin )Date: 23rd Aug 2022
Excellent service - very friendly and with great communication skills. Makes things very easy and stress free - committed to the customer experience
The UK's Largest Customer Review Website for the Property Industry
Robert was extremely ...
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5 Star Review
Emma
By : 'Mrs'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Vendor )
Sold price : £259000
Would you recommend ? : Yes
Postcode : G1
People found this helpful0
Robert was extremely professional, smart and appeared very knowledgeable about the property market and gave me some useful information and helpful pointers . The service he provided for me from the very beginning until my property sold and even through to completion was second to none and I was ... Read Full Review
Comments (0)Was this helpful?:
Mrs Craig said about Ross Sales & Lettings
Services : Sales( As a Vendor )Date: 22nd Aug 2022
Robert was extremely professional, smart and appeared very knowledgeable about the property market and gave me some useful information and helpful pointers . The service he provided for me from the very beginning until my property sold and even through to completion was second to none and I was extremely happy with the photographs , the regular feedback after viewings from the staff and I will be using him again !
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Best service sold my house ...
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5 Star Review
Emma
By : 'Ali'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : G46
People found this helpful0
Best service sold my house Ross was good no other agent could do it got me good price service compare to other estate agents he was more know about the market which other agents just tell u what they can do recommended to other people who selling best agent ... Read Full Review
Comments (0)Best service sold my house Ross was good no other agent could do it got me good price service compare to other estate agents he was more know about the market which other agents just tell u what they can do recommended to other people who selling best agent
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Ali said about Ross Sales & Lettings
Services : Sales( As a Vendor )Date: 21st Aug 2022
Best service sold my house Ross was good no other agent could do it got me good price service compare to other estate agents he was more know about the market which other agents just tell u what they can do recommended to other people who selling best agent
Thanks
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Always available to offer ...
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5 Star Review
By : 'Brian'
Branch : Glasgow ,116 Elderslie Street
Services : Letting( As a Owner )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : G73
People found this helpful0
Always available to offer good , sound advice Be it maintenance of a exiting property , location and advice on buying another property . Great ! Thank you ... Read Full Review
Comments (0)Always available to offer good , sound advice
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Brian Murrie said about Ross Sales & Lettings
Services : Letting( As a Owner )Date: 16th Aug 2022
Always available to offer good , sound advice
Be it maintenance of a exiting property , location and advice on buying another property .
Great !
Thank you !
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Hi this review is for Robert ...
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5 Star Review
By : 'Cathie'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Vendor )
Sold price : £95000
Would you recommend ? : Yes
Postcode : G74
People found this helpful0
Hi this review is for Robert Ross who handled the letting and then eventual sale of our flat in East Kilbride. We were very happy with his professional care and will not hesitate to use Ross Estates in the future. Cathie ... Read Full Review
Comments (0)Was this helpful?:
Cathie Morgan said about Ross Sales & Lettings
Services : Sales( As a Vendor )Date: 15th Aug 2022
Hi this review is for Robert Ross who handled the letting and then eventual sale of our flat in East Kilbride. We were very happy with his professional care and will not hesitate to use Ross Estates in the future. Cathie Morgan
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Experience I received from ...
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5 Star Review
Emma
By : 'Brian'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : ML9
People found this helpful0
Experience I received from Robert and his team was second to none. Wouldn't consider going anywhere else. Thanks again for all your help and ... Read Full Review
Comments (0)Experience I received from Robert and his team was second to none.
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Brian Philbin said about Ross Sales & Lettings
Services : Sales( As a Vendor )Date: 14th Aug 2022
Experience I received from Robert and his team was second to none.
Wouldn't consider going anywhere else.
Thanks again for all your help and support.
The UK's Largest Customer Review Website for the Property Industry
Great ...
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5 Star Review
Emma
By : 'Brian'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : Yes
Postcode : G71
People found this helpful1
Robert was fantastic from the start of the selling process to the sale of our property. We wouldn’t hesitate to use Ross sales and lettings ... Read Full Review
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Brian Gillespie said about Ross Sales & Lettings
Services : Sales( As a Vendor )Date: 11th Aug 2022
Robert was fantastic from the start of the selling process to the sale of our property. We wouldn’t hesitate to use Ross sales and lettings again
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No regrets with Robert, he ...
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5 Star Review
Emma
By : 'AO'
Branch : Glasgow ,116 Elderslie Street
Services : Sales( As a Vendor )
Sold price : £600
Would you recommend ? : Yes
Postcode : G77
People found this helpful1
No regrets with Robert, he was fantastic and personable. Very glad I called the number on the leaflet. Thanks again Robert and to your staff ... Read Full Review
Comments (0)Was this helpful?:
AO said about Ross Sales & Lettings
Services : Sales( As a Vendor )Date: 11th Aug 2022
No regrets with Robert, he was fantastic and personable. Very glad I called the number on the leaflet. Thanks again Robert and to your staff too.
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Complaints Procedure
Should you have a complaint about any part of our service please do not hesitate to contact Robert Ross on 01413707050 who will investigate your complaint or if you prefer please email to robert@rossproperty.co.uk Should you wish to escalate any complaint further please contact The Property Ombudsman at https://www.tpos.co.uk/
Last updated at 7/22/2022, 7:55:47 AM by allAgents
