The UK's Largest Customer Review Website for the Property Industry

No Image Available

Havant, PO9

2/5, 2 Reviews
50% Recommended

100% sales valuation accuracy

0% sales fee satisfaction

Contact Us
"Poor poor experience...Rat..."

Share On :  FacebookTwitter

1 Star Review

By : 'Aaron'
Services : Letting(Property Management)
Rent PCM : £1000
Would you recommend ? : No
Postcode : PO6

Nov 9, 2021
People found this helpful4

Poor poor experience... Rented a house from them (that's currently up for sale in Paulsgrove (just been sold) and have had nothing but problems for the past 7 months. RAT AND MICE INFESTATION IN THE ENTIRE HOUSE - WALLS, LIVING AREAS AND LOFT!!! Jeffries then continued to tell me that they were chasing the landlord for updates these never materialised - we paid for pest control on 3 occasions with pest control reporting that the issues were structural and no fault of ours I have 2 young Children and a wife that were living in the property and we would wake up in mornings to find mice and rat droppings in there bedrooms. This went on from March to November it was the final straw for us when rats were seen running acroas the floor. At this point i witheld rent due to the circumstances, that being the propertty wasnt habitable and fear of one of us being bitten by rats. All the while chasing environmental services and getting nowhere quick.- the apparent landlord that wasn't available for 3 months become available and the house was sold 1 week after we move out. I would love to know who the unlucky purchaser is and advise them of the issues within the property. We have asked on countless occasions that we have the landlords phone number to call but being told that they aren't authorised to provide details as its let thru them. The latest communication for Jeffries is that are losing our deposit due to the final months rent not being paid (as it was inhabitable) everything has to be put in writing and that they are short staffed due to covid and they will respond in 21 days. We have lost thousands of pounds of belongings due to the issue where they have been chewed, or destroyed by the infestation. IF YOUR SMART AND WANT TO RENT OF A RELIABLE AND HONEST ORGANISATION DONT USE JEFFRIES!

Was this helpful?:

By : Jeffries & Dibbens Lettings Team

Nov 11, 2021

Aaron - thank you for your review. During your tenancy, we did everything possible to assist you with the issues you were having with the landlord\'s property and every time, we communicated these issues to the landlord promptly. We can only act on the landlord\'s instructions, to date we have not received any written request from you asking for the landlord\'s address. Upon receipt of this, we would then have provided this information to you as legally required within 21 days. It is not Jeffries & Dibbens\' decision to return your deposit, it\'s down to the landlord\'s discretion and you left the property in arrears. We would like to thank you for the numerous messages of thanks you gave to our team members over the duration of your tenancy when they were trying to improve the situation for you. We are sorry that your experience living in this landlord\'s property was less than satisfactory.


Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.
Please upload file with .jpg,.jpeg or .pdf format
  Please tick the box if you work for this firm
Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale100%0%£490,000£490,000
Address

Jeffries & Partners
13 North StreetHavant, Hampshire
PO9 1PW
023 92474737

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • ?Rightmove
  • ?Zoopla
Social Media
Email
Latest Properties

No Property Found

No Property Found
Jeffries & Partners Branches (View All 6)
Poor poor experience...Rat ...

Share On :  FacebookTwitter

1 Star Review

By : 'Aaron'
Services : Letting( Property Management )
Rent PCM : £1000
Would you recommend ? : No
Postcode : PO6

Nov 9, 2021
People found this helpful4

Poor poor experience... Rented a house from them (that's currently up for sale in Paulsgrove (just been sold) and have had nothing but problems for the past 7 months. RAT AND MICE INFESTATION IN THE ENTIRE HOUSE - WALLS, LIVING AREAS AND LOFT!!! Jeffries then continued to tell me... Read Full Review

Comments (1)Was this helpful?:

By : Jeffries & Dibbens Lettings Team

Nov 11, 2021

Aaron - thank you for your review. During your tenancy, we did everything possible to assist you with the issues you were having with the landlord\'s property and every time, we communicated these ...


Very quick, but had to chase ...

Share On :  FacebookTwitter

3 Star Review

By : 'zarzar'
Services : Sales( As a Vendor )
Would you recommend ? : Yes

Aug 1, 2006
People found this helpful3

Very quick, but had to chase them for viewers' feedback and... Read Full Review

Comments (0)Was this helpful?:
1 - 2 of 2 items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure



Awards won by Jeffries & Partners, Havant PO9 1PW