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DRM Residential Property Letting and Management
3.9/5, 44 Reviews
73% Recommended
100% letting valuation accuracy
83% letting fee satisfaction
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"DRM residential caused me and ..."
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1 Star Review
Joshua
By : 'zack'
Services : Letting(As a Tenant)
Rent PCM : £525
Would you recommend ? : No
Postcode : EH10
People found this helpful2
DRM residential caused me and my housemates hell pretty much the entire year. We firstly arrived to a dirty flat that had clearly not been cleaned well, with all the dishes covered in grime. Trying to resolve problems with them was a nightmare as they were very uncommunicative. Our heater broke in the beginning of December (and was according to the safety engineer had not been fit for use for the 3 months we were there which was so dangerous), whilst it was snowing and they left us without a heater for nearly 3 weeks which I’m pretty sure is illegal, we all had exams at this point and it was extreme distributive. Secondly, I unfortunately caught Covid at the end of the year and was going to run over my tenancy, I rang and explained my situation to which I was told ‘go get a hotel’ and was pretty much told I didn’t have a choice to stay and if I did stay they would charge me a ridiculous amount of money. I finally found a place to stay, and it meant that I had to walk through Edinburgh to a new house with all my stuff, all whilst being pretty ill with covid, I asked the manager (Joshua Mathie) if I could leave the house at 10pm in order to avoid being around a lot of people, to which I was told that I had to be gone by 5pm otherwise I would be charged for the extra day. This whole situation was so distressing for me and had such an affect on my mental health. This company is lacking a severe amount of empathy and would tell everyone to avoid at all costs. On top of all this, they charged us a cleaning deposit despite the house being cleaner than when we first got there.
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Latest Reviews
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 83.00% | £525 | £1,250 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 15 | 0 | 17 | 11 | 0 | 0 | 0 | 0 | 0 | 1 |
Address
DRM Residential Property Letting and Management
1a-3 Comiston Place, Edinburgh, City of Edinburgh
EH10 6AF
0131 4664661
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
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Excellent ...
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5 Star Review
Pete
By : 'Hisban'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH10
People found this helpful0
It was a great experience from start to finish, always great communication. Whatever issues we've had DRM took action and resolved them ... Read Full Review
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Excellent ...
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5 Star Review
Rhian
By : 'Cat'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH4
People found this helpful0
I am glad to rent a property through DRM Residential Property Letting and Management. All staffs are friendly and helpful. If you encounter any issues, they will assist as soon as they can. Our property manager Rhian always goes extra to deal with landlord to meet our needs to make sure we are stay ... Read Full Review
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DRM Residential has managed ...
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5 Star Review
Pete
By : 'Bruce'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH9
People found this helpful0
DRM Residential has managed my flat in Edinburgh for the last two years and I've been very pleased with their service throughout. As I live abroad and rarely visit it makes a real difference to have a company I can fully rely on. My agent Pete has always been quick to identify and/or address ... Read Full Review
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Great letting ...
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5 Star Review
Pete
Adam
By : 'Carol'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : EH10
People found this helpful0
We have been using DRM for over 12 years to let out our properties. They are a great company to deal with, all queries are dealt with & any issues sorted out very quickly. The staff are very knowledgable & friendly, especially Pete & Adam. Thank you ... Read Full Review
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DRM were very professional ...
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5 Star Review
By : 'Ciaran'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH10
People found this helpful0
DRM were very professional and easy to deal with as a tenant. Support was excellent during the application process, the tenancy, and when leaving the property. Repairs were made quickly when ... Read Full Review
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Always prompt in resolving ...
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5 Star Review
Pete
Joshua
By : 'Sam'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH11
People found this helpful0
DRM Residential have always been prompt in resolving issues with the property and made sure we are well informed of all developments. Even when I needed a new mattress, the delivery was sorted and processed within a week. I highly recommend DRM Residential as a real estate ... Read Full Review
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Excellent experience with ...
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5 Star Review
Adam
Joshua
By : 'Malcolm'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : EH4
People found this helpful0
We have had four years of excellent experience with DRM. They have always been efficient, courteous & on time with their ... Read Full Review
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DRM residential caused me and ...
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1 Star Review
Joshua
By : 'zack'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : No
Postcode : EH10
People found this helpful2
DRM residential caused me and my housemates hell pretty much the entire year. We firstly arrived to a dirty flat that had clearly not been cleaned well, with all the dishes covered in grime. Trying to resolve problems with them was a nightmare as they were very uncommunicative. Our heater ... Read Full Review
Comments (0)Was this helpful?:
Happy ...
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5 Star Review
Pete
By : 'Rachael'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH10
People found this helpful0
Really happy with my experience renting a flat with DRM. I found Peter approachable, professional and responsive, repairs and maintenance were taken care of promptly. I would ... Read Full Review
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Happy ...
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5 Star Review
Pete
By : 'Rachael'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH10
People found this helpful0
Really happy with my experience renting a flat with DRM. I found Peter approachable, professional and responsive, repairs and maintenance were taken care of promptly. I would ... Read Full Review
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Excellent landlords. Quick ...
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5 Star Review
Pete
By : 'Diego'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH8
People found this helpful0
Excellent landlords. Quick and thorough responses to emails. They expediently responded to requests and handled any issues with the flat. I have no issues or ... Read Full Review
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Good ...
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5 Star Review
Pete
By : 'Juan'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : EH7
People found this helpful0
I have been in a property managed by DRM and my experience have been amazing. My agent, Peter Shepherd always have answered all of my questions and problem fast and kindly. I enjoyed an a positive experience with them and i would recommend them for ... Read Full Review
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Great ...
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5 Star Review
Adam
Joshua
By : 'Carol'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : EH11
People found this helpful1
We have been using DRM's services to let out our flats for more than 10 years. They are a very friendly, professional & extremely helpful company. All staff are really nice to deal with, we mainly deal with Adam and Josh, they both reply to any telephone queries or emails by return, ... Read Full Review
Comments (1)Was this helpful?:
By : DRM Team
Nov 19, 2020Hi Carol, thank you for your lovely review, it is a pleasure to work with ...
As I first time landlord, I ...
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5 Star Review
By : 'Patricia'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : EH10
People found this helpful0
As I first time landlord, I decided to trust DRM Residential. They were local, offering an introductory rate and from all I could then learn from internet research, they were respected. I'm risk adverse, and frankly, as an inexperienced (temporary) landlord had everything to learn. And, ... Read Full Review
Comments (1)Was this helpful?:
By : DRM Team
Nov 19, 2020Thank you, ...
Super helpful, professional ...
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5 Star Review
Pete
By : 'Jo'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH28
People found this helpful1
Super helpful, professional and approachable throughout. I’d definitely recommend DRM residential. Took the time to listen to what I was looking for and went above and beyond to ... Read Full Review
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DRM have managed all of my ...
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5 Star Review
Pete
By : 'David'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH7
People found this helpful1
DRM have managed all of my families properties in Edinburgh over the last 20 years with total professionalism. They have always managed to rent our properties with very few vacant periods. I would like to thank everyone at DRM for all their hard work and support, and look forward to many more ... Read Full Review
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By : Peter Shepherd
Nov 23, 2020Thank you for the review, David. It has been a pleasure looking after your properties over the ...
I have been a client of DRM ...
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5 Star Review
Adam
James
By : 'Malcolm'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Owner )
Rent PCM : £770
Would you recommend ? : Yes
Postcode : EH4
People found this helpful1
I have been a client of DRM for more than 2 years & have found them to be efficient, courteous & always ... Read Full Review
Comments (1)Was this helpful?:
By : DRM Team
Nov 9, 2020Thank you, Malcolm! It\'s a pleasure to work with ...
D.R.M have always been there ...
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5 Star Review
Adam
By : 'Kim'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : EH11
People found this helpful1
D.R.M have always been there for us over the last 10yrs. Adam especially has always listened to us if we have had any concerns and they have always been dealt with very ... Read Full Review
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By : Adam
Oct 29, 2020Hi Kim, thank you so much for the lovely review. You have been a pleasure to deal with over the past 10 years as tenants and we hope you stay with us for a long time to come. Many thanks, from the ...
I have used DRM for about 20 ...
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5 Star Review
Joshua
Adam
By : 'Sara'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : EH3
People found this helpful1
I have used DRM for about 20 years, and they have been absolutely exceptional in so many ways. The staff are always courteous, friendly, and helpful, and their service is worth every ... Read Full Review
Comments (1)Was this helpful?:
By : Josh
Oct 19, 2020Thanks a lot for this review ...
As a landlord I have found ...
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5 Star Review
Adam
James
By : 'john'
Branch : Edinburgh ,1a-3 Comiston Place
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH13
People found this helpful2
As a landlord I have found DRM has been an energetic and enthusiastic manager, I work with others, DRM has a personal touch which is missing in many. There is presumption that active management is unwanted, it works both for the tenant and landlord. Expectation from the owners perspective is ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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