The UK's Largest Customer Review Website for the Property Industry

No Image Available

Derby, DE1

1.8/5, 30 Reviews
20% Recommended

33% letting valuation accuracy

52% letting fee satisfaction

No description for branch.
Contact Us
"Avoid Humphrys student..."

Share On :  FacebookTwitter

1 Star Review

By : 'Bob'
Services : Letting(As a Tenant)
Rent PCM : £400
Would you recommend ? : No
Postcode : DE22

Apr 14, 2020
People found this helpful1

The most disgusting, unreliable & conning company I have ever ran in to. Me and a few other groups of friends all moved into -a few humphrys houses as different groups as our first student lettings after halls. first of all we moved in the house it was never professionally cleaned it was dirty, had no fire alarms, stains on all the carpets, mouldy fridge etc completely unliveable Environment; it then took humphrys months to fix any of these problems, most emails sent to them daily were brushed off. My friend who lived down the road from me had a cellar which constantly flooded, had mound on the ceilings, strong sewage smells coming from all the taps which was never fixed by humphrys. I’ve known at least 6 people all in different humphrys houses; only one of the houses have had a positive response to living with humphrys as they used it as a “model house” and actually worked on this house to lie and tell students viewing this house theirs would be done up to this standard (which it most definately won’t) I’ve been informed That humphrys student lettings are now black listed by the university, be careful and do any research before going with this company.


Attached Files
    Was this helpful?:

    Agent Response / Add a Comment

    You can use this form to reply to the above review or a displayed comment on the above review.
    Please upload file with .jpg,.jpeg or .pdf format
      Please tick the box if you work for this firm
    Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting33%52.00%£300£1,200
    Areas covered
    • DE1
    Address

    Nicholas Humphreys
    15 Friar GateDerby, Derbyshire
    DE1 1BU
    01332 265662

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Advertise on
    • ?Relocation Agent Network
    • ?National Homes Network
    • ?Move With Us
    • allAgents Portal
    • ?OnTheMarket
    • ?Rightmove
    • ?Zoopla
    Social Media
    TwitterEmail
    Latest Properties

    No Property Found

    No Property Found
    Nicholas Humphreys Branches (View All 32)
    Awful stay far away from ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    Michelle

    UserName

    Helen

    By : 'Luke'
    Services : Letting( As a Tenant )
    Rent PCM : £120
    Would you recommend ? : No
    Postcode : DE22

    Dec 2, 2021
    People found this helpful0

    Awful stay far away from Nicholas Humphreys awful at resolving situations, numerous leaks which take months to fix just... Read Full Review


    Attached Files
    • Icon
    Comments (0)Was this helpful?:
    Terrible and disrespectful ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'S'
    Services : Property Management
    Would you recommend ? : No
    Postcode : DE1

    Dec 30, 2020
    People found this helpful0

    Terrible and disrespectful communication. Landlord of my property asked my to come in and meet one of Humphrey agent and hand in keys(because it was my last day to move out ) I went to property to make sure that everything’s clean, I found out that I still need to clean up few things. I... Read Full Review

    Comments (0)Was this helpful?:
    Arguably the worst group of ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'James'
    Services : Letting( As a Tenant )
    Rent PCM : £364
    Would you recommend ? : No
    Postcode : DE22

    Jul 24, 2020
    People found this helpful0

    Arguably the worst group of people I have had the displeasure of having contact with. Everything seemed fine when I signed my contract, they were friendly and there were no red flags from the start. But when move in day came that’s when they started appearing. From the get go they gave... Read Full Review

    Comments (0)Was this helpful?:
    Avoid Humphrys student ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Bob'
    Services : Letting( As a Tenant )
    Rent PCM : £400
    Would you recommend ? : No
    Postcode : DE22

    Apr 14, 2020
    People found this helpful1

    The most disgusting, unreliable & conning company I have ever ran in to. Me and a few other groups of friends all moved into -a few humphrys houses as different groups as our first student lettings after halls. first of all we moved in the house it was never professionally cleaned it was ... Read Full Review


    Attached Files
    • Icon
    Comments (0)Was this helpful?:
    im a student and ive just ...

    Share On :  FacebookTwitter

    5 Star Review

    By : 'Grace'
    Services : Letting( As a Tenant )
    Would you recommend ? : Yes
    Postcode : DE23

    Feb 2, 2020
    People found this helpful1

    im a student and ive just signed for a house for the next academic year with Nicholas Humphreys. Everything was really easy and they don't charge a Reservation fee like the other estate agents in derby. They send the contracts over on email so you only need to go to the office to do your i.d... Read Full Review

    Comments (0)Was this helpful?:
    After a barely mediocre ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    Elyse

    By : 'Con'
    Services : Letting( As a Tenant )
    Rent PCM : £575
    Would you recommend ? : Yes
    Postcode : DE1

    Jan 5, 2020
    People found this helpful3

    After a barely mediocre experience last year with the company we had lost a little hope in the company and regretted resigning for another year. We were assigned a new property manager from the upstairs office at the start of our new contract and she has been excellent. Acts a lot more experienced ... Read Full Review

    Comments (0)Was this helpful?:
    St Peters ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Louise'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : DE1

    Nov 2, 2019
    People found this helpful0

    Very disappointed I’ve had to even give one star, the treatment my daughter has had before and after moving into her flat on 13/9/19 has been abysmal, she first reserved a property in Oct 18 for this uni year with Nicholas Humphreys this was withdrawn by NH in May 19, offered another... Read Full Review

    Comments (0)Was this helpful?:
    With the greatest emphasis, I ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    Kevin

    By : 'Michael'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : DE1

    Sep 9, 2019
    People found this helpful2

    With the greatest emphasis, I encourage everyone to avoid these agents. After moving into the property we quickly discovered that the boiler was broke (no hot water or heating). Nicholas Humphrey’s were promptly informed and I expected the matter resolved. No. It took 8 months for them to ... Read Full Review

    Comments (0)Was this helpful?:
    Norman House flats Disgusting ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    Helen

    By : 'bertesd'
    Services : Letting( As a Tenant )
    Rent PCM : £1200
    Would you recommend ? : No
    Postcode : DE1

    Aug 29, 2019
    People found this helpful1

    Norman House flats Disgusting treatment to students, won’t do repairs, took £380 from deposit for cleaning at end of tenancy although place was spotless. Manipulate students to sign for further year only 4 months into tenancy by saying your rent will go up If you... Read Full Review

    Comments (0)Was this helpful?:
    Avoid using this ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    John

    By : 'Anon'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : DE22

    Jun 18, 2019
    People found this helpful2

    I have been incredibly disappointed with this company. Their lack of professionalism and inability to do their job properly combined with their incompetence astonished me. I had heard feedback from students previously how badly they felt treated and how rude the agents were but until this year I... Read Full Review


    Comments on Agent Fees

    Very high for what poor service you receive.

    Comments (0)Was this helpful?:
    Not in any hurry to ...

    Share On :  FacebookTwitter

    2 Star Review

    By : 'sal24601'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : DE22

    Apr 23, 2019
    People found this helpful1

    Me and my partner rented our first place off these, a tiny little flat in the City Centre so we didn't have high hopes anyway. the process of actually getting the flat took a lot of time and money, money we weren't entirely sure what it was going on. After moving in, it was clear the... Read Full Review


    Comments on Agent Fees

    High but unfortunately pretty standard for most letting agents these days

    Comments (0)Was this helpful?:
    Landlords steer clear of ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    Kevin

    By : 'Professional'
    Services : Letting( As a Owner )
    Would you recommend ? : No
    Postcode : DE22

    Apr 22, 2019
    People found this helpful3

    Nicholas Humphreys has gone downhill in the last few years. The good people have left and Kevin Sutton would struggle to give you a straight answer about what he had for breakfast, let alone demonstrate any understanding of basic property law or keep any records. Steer clear of this shambles if you ... Read Full Review


    Comments on Agent Fees

    The fees were fine when they performed but represented very poor value for the service actually provided.

    Comments (0)Was this helpful?:
    Disgusting Letting agent. I ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'No'
    Services : Letting( As a Tenant )
    Rent PCM : £650
    Would you recommend ? : No
    Postcode : DE1

    Nov 24, 2017
    People found this helpful7

    Disgusting Letting agent. I am staying first time in rented house and it is very bad stage. I am doing follow up from 6 months for the things which need to be changed. Property manager is very rude and does not respond to our any issues. Please do not rent with this property DE1... Read Full Review

    Comments (0)Was this helpful?:
    Very helpful and friendly. ...

    Share On :  FacebookTwitter

    5 Star Review
    UserName

    John

    UserName

    Kevin

    By : 'James'
    Services : Property Management
    Would you recommend ? : Yes
    Postcode : DE22

    Aug 10, 2017
    People found this helpful0

    Very helpful and friendly. Always gave their best and worked beyond the normal hours to help me. Staying with company in my 3rd... Read Full Review


    Comments on Agent Fees

    GOOD

    Comments (0)Was this helpful?:
    Arrived at the house to find ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Pbarlow1'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : DE12

    Mar 1, 2017
    People found this helpful6

    Arrived at the house to find mould in every corner, and large mushrooms growing in the corner of the bathroom. This took literal months to fix. We had an insufficient lock for a few weeks and no fire alarms for the same. After I paid my rent I was still receiving THREATS from them a year later as... Read Full Review


    Comments on Agent Fees

    For what we were given, way overpriced.

    Comments (0)Was this helpful?:
    Do not very use this ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'HDS'
    Services : Letting( As a Tenant )
    Rent PCM : £320
    Would you recommend ? : No
    Postcode : DE22

    Jul 21, 2016
    People found this helpful2

    Do not very use this company!! This review is coming from four girls that rented a property in Derby. First of all, we were told that we only had introduction only so Nicholas Humphrey's did not pay any attention to any of our problems we faced in the property for the entire time we lived there.... Read Full Review

    Comments (1)Was this helpful?:

    By : Kevin Sutton

    Aug 16, 2016

    I am sorry to hear of your experience whilst staying in Derby. If you can provide the property address I will conduct a thorough investigation into the issues raised. From the limited details ...


    Please do not enroll with ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Jason'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : DE1

    Jun 29, 2016
    People found this helpful0

    Please do not enroll with Nicholas Humphrey's. They are lazy and they dont care. They never did any monthly check ups and the lady said every 3 monthly. I lived there 2years. We had no hot water/heating for 25days. We had to beg not to pay the full amount of rent. They never offered any advice or... Read Full Review


    What agent could do to change your mind?

    Bad. This is how they make there money, daylight robbery. I hope they can sleep at night by robbing human being like this..


    Comments on Agent Fees

    Bad. This is how they make there money, daylight robbery. I hope they can sleep at night by robbing human being like this..

    Comments (0)Was this helpful?:
    Please do not enroll with ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Jason'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : DE1

    Jun 29, 2016
    People found this helpful2

    Please do not enroll with Nicholas Humphrey's. They are lazy and they dont care. They never did any monthly check ups and the lady said every 3 monthly. I lived there 2years. We had no hot water/heating for 25days. We had to beg not to pay the full amount of rent. They never offered any advice or... Read Full Review


    What agent could do to change your mind?

    Bad. This is how they make there money, daylight robbery. I hope they can sleep at night by robbing human being like this..


    Comments on Agent Fees

    Bad. This is how they make there money, daylight robbery. I hope they can sleep at night by robbing human being like this..

    Comments (0)Was this helpful?:
    absolute joke of a branch ...

    Share On :  FacebookTwitter

    1 Star Review
    UserName

    Kevin

    By : 'Nick-Bass'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : DE22

    May 1, 2016
    People found this helpful2

    absolute joke of a branch this one. lived in student accommodation that was supposed to be managed by them but when it comes to getting anything done the absolute idiots that work there will only ever say we'll pass it on to kevin. we currently have no hot water and haven't had any for a month... Read Full Review


    What agent could do to change your mind?

    expensive for a business that offers nothing in the way of repairs.


    Comments on Agent Fees

    expensive for a business that offers nothing in the way of repairs.

    Comments (0)Was this helpful?:
    My Stepson rented this ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'David'
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : DE1

    Sep 28, 2015
    People found this helpful2

    My Stepson rented this property with 4 fellow students when it came to the end of the 1 year contract we as guarantors were all presented with huge bills for so called repairs. £220 to clean the property. £900 to repair a bed. £220 to repair a table leg and chair. £50 to ... Read Full Review


    What agent could do to change your mind?

    Ensure that landlords renting to students put in cheap furniture and not" £1000 beds" and "£220 tables and chairs" . Be realistic about the price of any necessary repairs.

    Comments (0)Was this helpful?:
    1 - 20 of 30 items
    No fees information available

    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    No procedure set.

    Last updated at 5/3/2016, 2:42:14 AM by allAgents

    Awards won by Nicholas Humphreys, Derby DE1 1BU