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Bath, BA1
3/5, 4 Reviews
50% Recommended
0% sales valuation accuracy
50% sales fee satisfaction
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"Glenn, Juliette and the team..."
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5 Star Review
Glenn
By : 'Jillian'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : BA1
12 Feb 2020
People found this helpful0
Glenn, Juliette and the team have done an amazing job, both managing and letting our flat in Bath for more than a decade. They have been dealing with all aspects of the rental and all maintenance as, and when, required. A pleasure to deal with a team that actually seems to care about both landlord and tenant. Cannot praise them highly enough. Thoroughly recommended.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 0% | 50.00% | £0 | £0 |
Address
Allen & Harris
1 Balustrade, Bath, Somerset
BA1 6QA
01225 482244
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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1 Star Review
By : 'Felix'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BA2
16 Jan 2025
People found this helpful0
If I could give zero stars, I would. My experience with Allen & Harris has been nothing short of a nightmare. They have proven themselves to be disorganised, unresponsive, and utterly devoid of empathy or professionalism. Here's why: 1. Horrendous Communication From the outset, communication has... Read Full Review
Comments (0)
If I could give zero stars, I would. My experience with Allen & Harris has been nothing short of a nightmare. They have proven themselves to be disorganised, unresponsive, and utterly devoid of empathy or professionalism. Here's why:
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Felix said about Allen & Harris
Services : Sales( As a Buyer )Date: 16th Jan 2025
If I could give zero stars, I would. My experience with Allen & Harris has been nothing short of a nightmare. They have proven themselves to be disorganised, unresponsive, and utterly devoid of empathy or professionalism. Here's why:
1. Horrendous Communication
From the outset, communication has been abysmal. They failed to inform us of critical changes in tenancy terms (such as extending a 6month contract to 12 months) and took months to respond to emails about important tenancy changes. When they finally responded, they often appeared confused or uninformed, adding unnecessary stress to an already challenging situation.
2. Delays and Mismanagement
Essential repairs took months to address. A broken window, reported in March 2022, wasn’t repaired until July after multiple visits where contractors only measured the frame without progress. Scheduled property visits were frequently missed, wasting my time and causing disruption with no apology or explanation.
3. Uncompromising and Rigid Approach
When I went through a personal breakup and sought to amend the tenancy arrangement, their inflexible, punitive approach compounded my stress. Rather than offering support or solutions, they imposed excessive fees and unreasonable demands.
4. Unfair Treatment of Tenants
Allen & Harris treats tenants like afterthoughts, despite the fact we are paying clients. Their disregard tenant wellbeing became glaringly obvious when my former partner, who met affordability requirements, was still subjected to unfair guarantor demands. This lack of decency and respect is inexcusable.
5. Profit Over People
It’s clear that Allen & Harris prioritises profit above all . The landlord's interests seem to be their only concern, with no consideration the tenants who make their business possible. The handling of our tenancy transition felt like a thinly veiled attempt to push us out and raise the rent to a more lucrative amount.
Allen & Harris epitomises everything wrong with estate agents today: exploitative, unempathetic, and incompetent. If you value your time, money, and mental health, avoid this agency at all costs. They have caused me and my former partner immense stress and anxiety, and I wouldn’t wish this experience on anyone .
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Both Lewis and aaron have ...
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5 Star Review
Lewis
Aaron
By : 'Perdy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BA2
19 Jun 2021
People found this helpful0
Both Lewis and aaron have shown the upmost professionalism and dedication to helping us. Whilst the sale didn’t work out, they continued to keep us in the loop and did their best for... Read Full Review
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Perdy said about Allen & Harris
Services : Sales( As a Buyer )Date: 19th Jun 2021
Both Lewis and aaron have shown the upmost professionalism and dedication to helping us. Whilst the sale didn’t work out, they continued to keep us in the loop and did their best for us.
The UK's Largest Customer Review Website for the Property Industry
Glenn, Juliette and the team ...
Share On :
5 Star Review
Glenn
By : 'Jillian'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BA1
12 Feb 2020
People found this helpful0
Glenn, Juliette and the team have done an amazing job, both managing and letting our flat in Bath for more than a decade. They have been dealing with all aspects of the rental and all maintenance as, and when, required. A pleasure to deal with a team that actually seems to care about both landlord... Read Full Review
Comments (0)Was this helpful?:
Jillian Harper said about Allen & Harris
Services : Letting( As a Owner )Date: 12th Feb 2020
Glenn, Juliette and the team have done an amazing job, both managing and letting our flat in Bath for more than a decade. They have been dealing with all aspects of the rental and all maintenance as, and when, required. A pleasure to deal with a team that actually seems to care about both landlord and tenant. Cannot praise them highly enough. Thoroughly recommended.
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Allan & Harris are not ...
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1 Star Review
By : 'Nicky'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BA2
13 Apr 2017
People found this helpful7
Allan & Harris are not proactive, and do not follow sales through once they have found a buyer. They don't keep other parties informed and are bad at communicating with other agents and solicitors. If you use them your purchase / sale with take much longer and me much more... Read Full Review
Comments (0)Allan & Harris are not proactive, and do not follow sales through once they have found a buyer.
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Nicky Fenix said about Allen & Harris
Services : Sales( As a Buyer )Date: 12th Apr 2017
Allan & Harris are not proactive, and do not follow sales through once they have found a buyer.
They don't keep other parties informed and are bad at communicating with other agents and solicitors.
If you use them your purchase / sale with take much longer and me much more stressful.
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