As landlords, having been happily with a small agency (Edinburgh Letting) for a number of years we were passed on to Rent Locally when the owner of EdLet sold up. Despite assurances of a continued personal approach this failed to materialise, being on the end of automatically generated emails from... Read Full Review

Having been a landlord for may years and been with RentLocally for some considerable time, I have benefited in many ways from the team. They seek to assist me and my tenants, they always respond quickly to my enquiries, provide prompt attention to the fabric of the property, make regular visits... Read Full Review

I used to rent a flat through RentLocally, so when I decided to rent out my own property, they were a natural choice for me. I haven’t been disappointed, from Ross’ first visit they’ve been friendly, helpful and informative. No question was too silly and... Read Full Review

Had a great experience with RentLocally. Super from start to finish. Couldn't think of a better agent. Ross Leiper and Liz Currie were nothing short of amazing with my... Read Full Review

Used RentLocally in the past and they were a great help to... Read Full Review

Ross was such a helpful agent through the whole process of us looking at renting our home... Read Full Review

Kind people, very helpful and I felt really well taken care... Read Full Review

Had a great experience with RentLocally and happy to review. I've used RentLocally for nurse things over the last couple of years and never had a... Read Full Review

I have rented with RentLocally since 2021 and have stayed in two different properties with them. The service they provide is amazing and we can't fault them. When we moved from Leith to Oxgangs the process was simple and Clare our property manager was very helpful. Can't recommend them... Read Full Review

Do not rent with them if it can be avoided. We rented a house they advertised as a long term let - we uprooted our whole family including two autistic children who struggle with change, only to find out 4 months later that it was actually a short term let. The landlords informed us through text... Read Full Review

I have the fully managed service for the property I rent out but I get very little for the fee I pay. They simply collect the rent and do rare periodic inspections lasting a few minutes, providing me with little feedback. Not good value for money. To stop using the service you apparently have to... Read Full Review

Awful, rude lettings agents with staff that do not respect tenants. In their defence, repairs are completed quickly to a mediocre standard, however, the customer manner from their agents is appalling: lazy, rude and apathetic. Avoid them if you... Read Full Review

If I could give 0 stars if it were an option I would! Liars, rude and disgraceful agency. Letting out uninhabitable flats. Tatty furniture. Dirty conditions. No help, sympathy or understanding. No opportunity to resolve issues. Quick to take your money and leave you to it. PLEASE DON'T rent... Read Full Review

Unprofessional, uncaring and disgraceful agency. My son has been waiting for important repairs since NOVEMBER of 2019 when the first of five floods occurred from the flat upstairs. He lives in a tattered and moldy environment. Excuse after excuse from this bunch of thieves who take his money each... Read Full Review

Where do I start, this company is a complete joke. They are all nice getting you into the property but once your in they quickly lose interest. Any repairs or requirements take months to complete. The icing on the cake for us was being served the itemised list of what they are planning to deduct... Read Full Review

Rent Locally don't practice what they preach. Maintenence checks and cleaning are not carried out before new tenants move in. Inventory was 4 years out of date. Fobbed me off when I reported dangerous oven. They send handyman for maintenance jobs instead of qualified tradesperson and... Read Full Review

I was lied at the viewing, promised a lot of cleaning/fixing jobs to be carried on the property, no need to lie if they didn't want to have bother they could have stated right away that a tenant getting the house would have had to clean it. Because of that, (+ minor frictions: lack of... Read Full Review

I had nothing but bother with this letting agent there was little to no contact made with me from day one. I applied for the flat and know one phoned or emailed to tell me my application had been successful I had to phone them myself to find out. The only emails I received were periodic check up... Read Full Review

They're usually quite good but I've discovered they're currently failing on emergency customer support. Out of nowhere, water has started dripping from the ceiling beneath the roof in multiple areas. They are unreachable on dozens of the phone numbers I discovered through their website and... Read Full Review

I recently appointed Rent Locally to fully manage my property. Liz is my Property Manager and I can honestly say that she has been extremely helpful and friendly. The speed in which suitable tenants have been found has been impressive and I am looking forward to a long relationship with Rent... Read Full Review