I rented out my property in good faith that the Hamptons would look after my property. They took at least 6 weeks to find a tenant even though my flat is in a central London location. Finally when the tenant did move in after a few weeks my neighbours sent me a picture of my kitchen door that the tenant had removed and they also thought my property was being sub let on Air BnB. I asked the agent to check up on my property and they said it was not due a visit for a few months. They did not check on line they just took the tenant's word for it. A month later the property manager of the down stairs flat told me my beloved family property was being sub let and the people occupying my flat had flooded the down stairs flat and were continuing to use the shower even though they had been told not to. In the end I had to get a lawyer having found my property on Air BnB . It was being used for hen parties for up to 14 guests a night even though it only has 3 bed rooms. My other neighbour said there had been lots of parties with rubbish thrown around the corridors. I had to get a lawyer involved and Channel 4 approached me to do a documentary about my story too: http://www.channel4.com/programmes/airbnb-dream-or-nightmare I felt very upset by the Hamptons and the agents involved . They paid my money back but never apologised for the upset that they caused me and to my beloved family property. I would not recommend them at all.