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Low Fell, Gateshead, NE9
4.7/5, 99 Reviews
95% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
87% letting fee satisfaction
Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a prov
en track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of quality of service and peace of mind.
"Excellent service from Gail..."
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5 Star Review
Jody
By : 'Nicola'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : NE11
People found this helpful0
Excellent service from Gail and when she wasn't available Jodie also. Always felt like they knew exactly who I was without me explaining selling address etc. Friendly and excellent advice to keep me on track! Thank you.
Comments on Agent Fees
With hindsight very good value for money.
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Latest Reviews
Well-Supported FirstTime Buyers
Intermittently Disappointed
Dean & Leo 5 July Courtyard
Terrible customer service
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 97% | £66,000 | £1,170,000 |
| Lettings | 100% | 87% | £350 | £3,200 |
Areas covered
- DH3
- Gateshead
- Low Fell
- NE10
- NE11
- NE16
- NE8
- NE9
- Whickham
Address
Jan Forster Estates
478 Durham Road, Gateshead, Tyne & Wear
NE9 6BP
0191 487 0800
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
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Jan Forster Estates Branches (View All 8)
No Branch Video found...
Low Fell Office - High ...
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5 Star Review
Belle
Jan
By : 'Well-Supported'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : NE8
People found this helpful0
Low Fell Office - High Quality Service We are part way through our buying of a property through Jan Foster and Belle and Karen and the rest of the team have bene extremely helpful, attentive and supportive. We are first time buyers and Jan Fosters have kept in touch with us during... Read Full Review
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Occasionally ...
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3 Star Review
By : 'Intermittently'
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : NE8
People found this helpful6
As a landlord I've used Jan Forster for a number of years now and on the whole the service is satisfactory but a few significant points give cause for concern, eg giving keys to a gas engineer to enter the home without telling the tenant. Excessive builder / cleaner fees, only ever... Read Full Review
Comments on Agent Fees
Acceptable
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Fantastic service from the ...
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5 Star Review
Lucy
By : 'Dean'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : 5
People found this helpful0
Fantastic service from the off we looked viewed and found our home through the estate agent and we have never not know what was going on always in the loop and knew we where been felt with in a full profeshional maner and made the stressful process a breeze so massive thanks to the whole team for... Read Full Review
Comments on Agent Fees
Cheap quick and amazing was so simple
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TERRIBLE SERVICE! I moved ...
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1 Star Review
By : 'Terrible'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : D
People found this helpful0
TERRIBLE SERVICE! I moved into a property with black mold around all the windows and doors. It has been 2 weeks and I'm still living with it after countless phone calls and emails about it. In the end I have had to contact the council in hopes this will help. Very disappointing. If you are looking... Read Full Review
Comments on Agent Fees
bad
Comments (1)Was this helpful?:
By : Joanne Graham
Apr 20, 2017Dear tenant, Firstly may i extend our sincere apologies that you feel that our customer service has failed in this instance. Our customer service is very important to us and we take all feedback ...
I don't think I have ever ...
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5 Star Review
Jody
By : 'Alex'
Services : Sales( As a Buyer )
Sold price : £93000
Would you recommend ? : Yes
Postcode : NE8
People found this helpful0
I don't think I have ever wrote an online review but I was compelled to after the Stella service received from Jody whilst purchasing my first property. Nothing was too much trouble, even if I had questions that weren't in her remit (works/mortgages) she would advise or signpost me in the right... Read Full Review
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Brilliant professional ...
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5 Star Review
Jody
By : 'Nicky'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE8
People found this helpful0
Brilliant professional service from start to finish. Would not hesitate to recommend. Jody kept me in the picture all the way... Read Full Review
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The services provided by Jody ...
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5 Star Review
Jody
By : 'Andy'
Services : Sales( As a Buyer )
Sold price : £147500
Would you recommend ? : Yes
Postcode : NE16
People found this helpful0
The services provided by Jody and Jan Forster is the best anyone who is looking to move can hope for. The thoroughness shown in this process is the main reason that I was able to move in before the Christmas holiday period. I could not thank them enough and would be happy to recommend Jan Forster ... Read Full Review
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Jody and Gail were both very ...
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5 Star Review
Jody
By : 'Michael'
Services : Other
Would you recommend ? : Yes
Postcode : NE9
People found this helpful0
Jody and Gail were both very thorough and kept us in the loop all the way through the move process and managed to get everything finalised to move before Christmas. Would be happy to recommend both of them as well as Jan Forster to anyone looking to... Read Full Review
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Hannah and Laura are the most ...
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5 Star Review
By : 'Lucas'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : NE8
People found this helpful0
Hannah and Laura are the most helpful professionals I have meet while renting the properties. They solved all the issues without any delay. They are really on the... Read Full Review
Comments on Agent Fees
good
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I have dealt with many ...
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5 Star Review
Gemma
By : 'Helen'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : NE8
People found this helpful0
I have dealt with many letting agencies before and several during this recent bout of flat-hunting. I can wholeheartedly say that my experience with Kirsty, Gemma and all the team at Jan Forster Estates has been by far the best. From the beginning of our interactions I was impressed by their... Read Full Review
Comments on Agent Fees
The fees are higher than other agencies and to some extent this was offputting. However, the level of service was definitely superior.
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Both Sharon and Gemma worked ...
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4 Star Review
Gemma
Sharon
By : 'Brigid'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NE8
People found this helpful0
Both Sharon and Gemma worked tirelessly to find us a tenant despite some problems we had with the flat. Their communication was excellent - always timely courteous and very... Read Full Review
Comments on Agent Fees
I think we certainly got our money's worth!
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Dealing with jan fosters has ...
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5 Star Review
Sharon
By : 'neil'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NE9
People found this helpful0
Dealing with jan fosters has been an eye opening experiance on the proffesionalism and courtesy on using this company for letting my property always up to speed with every thing amazed of the info related back to me will 100% reccomend to anyone and will use this company... Read Full Review
Comments on Agent Fees
I was sattisfied on there there charges for me but quite shocked at what they charge the tennants but i dont know if this is normal in the world of rentals
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We found all the staff at Jan ...
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5 Star Review
By : 'Kevin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE9
People found this helpful0
We found all the staff at Jan Forster all very helpful during the sale of our property. They gave us sound advice regarding what to do and what not to do in the run up to the property going up for sale. They kept us up to date on a regular basis. The staff were very pro-active when our first buyer ... Read Full Review
What agent could do to change your mind?
Good
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
They providede an excellent ...
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4 Star Review
Jody
Sharon
By : 'Ryan'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : NE8
People found this helpful0
They providede an excellent service very friendly and engaging With my work schedule they were still accessible Friendly office... Read Full Review
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Excellent service from Gail ...
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5 Star Review
Jody
By : 'Nicola'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE11
People found this helpful0
Excellent service from Gail and when she wasn't available Jodie also. Always felt like they knew exactly who I was without me explaining selling address etc. Friendly and excellent advice to keep me on track! Thank... Read Full Review
Comments on Agent Fees
With hindsight very good value for money.
Comments (0)Was this helpful?:
Very helpful and answered our ...
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4 Star Review
Jody
By : 'Anon.'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NE11
People found this helpful0
Very helpful and answered our queries and questions quickly by email and phone. Professional and friendly service. Thank you for helping us to buy our first... Read Full Review
What agent could do to change your mind?
not applicable
Comments on Agent Fees
not applicable
Comments (0)Was this helpful?:
I was abroad when my tenant ...
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5 Star Review
Sharon
Marilyn
By : 'Mo'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NE9
People found this helpful0
I was abroad when my tenant gave a month's notice. I emailed Sharon Ford and my house was let by the time I returned from holiday. That is what I call... Read Full Review
What agent could do to change your mind?
Agent fees fair with options to add services if required.
Comments on Agent Fees
Agent fees fair with options to add services if required.
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Fantastic is pretty much all ...
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5 Star Review
Sharon
By : 'Nicola'
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : N
People found this helpful0
Fantastic is pretty much all I can say about Sharon! She has been great from start to finish! Will continue to use Jan Forster for future... Read Full Review
Comments on Agent Fees
Good
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I have recently let two ...
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5 Star Review
By : 'Letting'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : DH32
People found this helpful0
I have recently let two properties through the Low Fell branch of Jan Forsters. They were both let fairly quickly and the whole process from dropping off the keys with them to completing the referencing went well and with regular communication of what was happening along the way. Would recommend... Read Full Review
What agent could do to change your mind?
Fair
Comments on Agent Fees
Fair
Comments (0)Was this helpful?:
Big thank you you all always ...
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5 Star Review
By : 'David'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NE96
People found this helpful0
Big thank you you all always do a great job all ways keep me informed will use again in the... Read Full Review
What agent could do to change your mind?
Good
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
1 - 20 of 99 items
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Last updated at 1/7/2016, 8:33:23 AM by allAgents
