I instructed Hamptons because of Ruth Fletcher - things changed when she retired in July. When I dis-instructed them at the beginning of October, I was told I had had 39 viewings. I doubt this figure but if it is correct many were done without my knowledge and I have never received feedback from this number of people. In fact, I have always had to chase up any feedback. I only had one offer since June which fell through at the last moment due to the buyers not being given full property information that Hamptons were aware of. When I asked the manager for suggestions on what was needed to get a sale I received no help. I wanted to drop the price - he argued against this plus didn't want to advertise the property as 3 bedroom with the third currently being used as a study. His rudeness and lack of customer service - verging on contempt for his client - made me dis-instruct at a time when I have just had a stroke and desperately need to sell the property. They are holding me to a 28 day notice period - when they should be embarrassed by their lack of success.