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Lymington, SO41
2.1/5, 7 Reviews
29% Recommended
100% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
60% letting fee satisfaction
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"As a landlord, my experience..."
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1 Star Review
Kat
By : 'Sonja'
Services : Letting(As a Owner)
Rent PCM : £1250
Would you recommend ? : No
Postcode : SO41
People found this helpful2
As a landlord, my experience has been very similar to the previous review. Since a change of staff (Ian Woodhouse left the Lymington office) e-mails are simply ignored and not answered. 6 weeks ago I instructed John D Wood to return the tenant's deposit in full. It took over a month, and a complaint to the managing director, before i even had a reply. The deposit has still not been returned. As I am legally liable for the return of the deposit to the tenant, I am having to consider embarking on court action to recover the money from the agent!
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £430,000 | £430,000 |
| Lettings | 50% | 60% | £750 | £1,400 |
Address
John D Wood & Co
53 High Street, Lymington, Hampshire
SO41 9ZB
01590 690195
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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John D Wood & Co Branches (View All 36)
The support and service ...
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5 Star Review
Conor
By : 'Fairlies'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO41
People found this helpful0
The support and service provided by Conor has been exemplary. We had quite a list of 'must haves' - he diligently sought a property that matched our needs and introduced us to options we hadn't considered... Read Full Review
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Disgusting ...
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1 Star Review
By : 'Jo'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SO41
People found this helpful0
Much a similar experience to others unfortunately. This company strung as along over a sale for weeks and weeks, eventually selling to a developer that offered nowhere near the amount we offered instead of a local family who are heavily involved in the community. Rude on the phone when we ring only ... Read Full Review
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Excellent ...
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5 Star Review
By : 'Bruce'
Services : Sales( As a Vendor )
Sold price : £430000
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SO41
People found this helpful0
Worked with both the lettings & sales departments of this business & recommend them both highly. Originally they were personally recommended to me by a friend & I would do the same. Good service, competent, professional & assured service. Extremley good advice when I came to sell... Read Full Review
Comments on Agent Fees
Fair & resonable
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I must say that I agree with ...
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1 Star Review
Kat
By : 'Mike'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SO41
People found this helpful5
I must say that I agree with all of the other reviewers, Very dissatisfied with non existent service of Kat Mitchell, the letting manger. She always says that she will chase up a problem with no result. Email responses are non existent and phone calls are only returned if you rattle the head... Read Full Review
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What a shambles!!! After ...
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1 Star Review
By : 'Hbungay'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : SO41
People found this helpful4
What a shambles!!! After renting a beautiful house, we always paid rent on time and never had a problem until we needed help! After learning our log burner was dangerous and had actually been condemned the agents sent a burner specialist round to look at it (great!) we were then told actually both ... Read Full Review
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As a landlord, my experience ...
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1 Star Review
Kat
By : 'Sonja'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : No
Postcode : SO41
People found this helpful2
As a landlord, my experience has been very similar to the previous review. Since a change of staff (Ian Woodhouse left the Lymington office) e-mails are simply ignored and not answered. 6 weeks ago I instructed John D Wood to return the tenant's deposit in full. It took over a month, and a... Read Full Review
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What a pain this company ...
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1 Star Review
By : 'Robert'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : SO41
People found this helpful4
What a pain this company are.If you would like anything lost or to take an unbelievable amount of time to resolve,use this branch.Phone calls not returned.Emails take days to answer.Here I am nearly 8 weeks after I left the property,still waiting for my deposit to be returned.I could never... Read Full Review
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1 - 7 of 7 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
