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Eastleigh, SO50
2.6/5, 8 Reviews
38% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
57% letting fee satisfaction
"Overall just very poor..."
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2 Star Review
By : 'Femi'
Services : Letting(As a Owner)
Rent PCM : £875
Would you recommend ? : No
Postcode : SO30
People found this helpful1
Overall just very poor service. I used them for 6 years. I stayed with them mainly because I was out of the country and didn't have much choice to find an alternative. They made numerous mistakes from errors to the statements to applying very poor judgment in getting tenants. The worst was getting a tenant with a poor credit rating that absolutely ruined my property. Secondly their they change property managers more frequently than you'll expect (they probably got fed up and left). This results in you constantly managing your own property instead of relying on the property manager. The only positive I can add is I finally got a terrific property manager (Melissa Noyce) that was excellent. Unfortunately the damage had already been. I definitely do recommend you use them, if you have to ask for Melissa as your property agent.
What agent could do to change your mind?
Drastically improve their customer service and use common sense in vetting tenants
Comments on Agent Fees
For the service I received, frankly no fees should have been charged.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £360,000 | £360,000 |
| Lettings | 0% | 56.99999999999999% | £875 | £1,050 |
Address
Enfields Estate Agents
13 Market Street, Eastleigh, Hampshire
SO50 5RH
023 8061 3646
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Enfields Estate Agents Branches (View All 8)
A terrible estate agent with ...
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1 Star Review
By : 'Maxine'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : SO50
People found this helpful0
A terrible estate agent with regard to tenants. They work for the landlord even though the money comes from the tenant! The house was not fit for human habitation due to the previous tenants spilling meth mix on the carpet which made me physically ill. They let the landlady come round without any... Read Full Review
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I've been renting ...
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5 Star Review
Nikki
By : 'Laura'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO50
People found this helpful1
I've been renting through Enfields for just over a year and honestly, throughout my 8 years of renting through numerous agencies. I have to say, Enfields have been the best. Nikki Chapman has been nothing short of absolutely amazing, response time is fantastic and she really does go above... Read Full Review
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Would never use this company ...
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1 Star Review
By : 'Maria'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : SO50
People found this helpful0
Would never use this company again, Manager doesn't care about tenants, i needed their help and my calls were ignored and instead i got a unfriendly email. I however i seeked legal advise and came out of my situation ok and didn't loose all my money! If you already rent through them,... Read Full Review
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By : Nikki
Apr 1, 2020Maria I would also like to add that you did not get all of your money back from the DPS and have awarded part of the claim to the ...
I am very disappointed with ...
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1 Star Review
By : 'Paulina'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO31
People found this helpful3
I am very disappointed with ENFIELDS Estate Agents Eastleigh service. I was continuously calling and sending e-mails to them in purpose to book a viewing for one of the properties which they offer. I am afraid, they never replied to me. When I have called them, eventually I have booked a viewing,... Read Full Review
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By : Micaela
Dec 21, 2017We were supposed to move into a house and with a week notice they said the house was not available, found another for three months and then another year on another one which they wouldn't show us at ...
I recently rented a flat ...
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5 Star Review
grace
By : 'Jan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO50
People found this helpful0
I recently rented a flat through Enfields and was taken through the process by Grace. From viewings, credit checks, contract etc, she was extremely professional but also very pleasant and polite to deal with. She is a credit To Enfields and I would recommend anyone searching for a property to pop... Read Full Review
Comments on Agent Fees
I thought the fees were high but as a retired pensioner, everything today seems expensive to me.
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We sold our house in August ...
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5 Star Review
By : 'Kelli'
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : SO50
People found this helpful1
We sold our house in August 2016 with Enfields, after getting 3 quotes from orher agents in Eastleigh felt Enfields were the most professional, honest and enthusiastic. throughout the process we were given honest feedback and advice, the house valuation was spot on and we had a full asking price... Read Full Review
Comments on Agent Fees
Very competitively priced, worth every penny
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Booked a viewing in Eastleigh ...
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1 Star Review
grace
By : 'Alix'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : 0501
People found this helpful1
Booked a viewing in Eastleigh with this agency. I asked for a day off to be able to go there from Winchester, and after a confirmation the same morning, one hour before the viewing ( I was at the train station and I had already bought train tickets) they called me saying Im sorry the viewing is... Read Full Review
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Overall just very poor ...
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2 Star Review
By : 'Femi'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : No
Postcode : SO30
People found this helpful1
Overall just very poor service. I used them for 6 years. I stayed with them mainly because I was out of the country and didn't have much choice to find an alternative. They made numerous mistakes from errors to the statements to applying very poor judgment in getting tenants. The worst was getting... Read Full Review
What agent could do to change your mind?
Drastically improve their customer service and use common sense in vetting tenants
Comments on Agent Fees
For the service I received, frankly no fees should have been charged.
Comments (0)Was this helpful?:
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