99% sales valuation accuracy
99% sales fee satisfaction
98% lettings valuation accuracy
95% lettings fee satisfaction
Jul 14,2014
Jul 14,2014
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Some of the ways that Central operate wouldn't be so difficult to handle if buying in Walthamstow weren't so ridiculously fast-paced and cut-throat. For example, being asked by an agent to 'call me in the morning' in order to find out whether an offer has been accepted, and finding they're on annual leave would be odd (why did you ask me to call you if you knew you wouldn't be there?) but not too problematic in a situation where properties weren't selling in a matter of hours. However, Central are more than aware of the nature of the market at the moment, and not only did they fail to give us enough information in these minor ways, but they played all sorts of other exciting and less forgivable games, for example:
- ¢â‚¬Å“Yes you do have until tomorrow to think about making an offer- no-one else is viewing this property today (apart from the people who are, and will make an offer to my colleague's mobile at 11pm)¢â‚¬Â.
- Richard: ¢â‚¬Å“Yes, I'm advising you not to increase your offer at this stage¢â‚¬Â¢â‚¬Â¦ followed the next day by Jas: ¢â‚¬Å“Oh, did nobody tell you? Richard is on annual leave. The vendor accepted the other offer because the buyer increased it. You'd like me to relay your increased offer? Well, that's going to be difficult, because the other buyer is walking to the office now to sign a contract, in fact I see her outside, in fact- yes- she's opening the door and coming to my desk to sit and sign it now, she's picking up the pen, so I'd say no, probably not worth increasing.¢â‚¬Â
- Neil leaves a voicemail on my mobile weeks after having our offer accepted (the survey has been ordered, we are in twice-weekly contact with Richard): ¢â‚¬Å“We've been trying to get hold of you for weeks and you haven't returned any of our calls. Unless you get back to us today we're going to re-market the flat¢â‚¬Â. I called back and advised him to speak to Richard (at an adjacent desk) or to Nicola (on whose phone we had left three messages to which she hadn't responded). He was unapologetic.
We survived the process with Central because we developed a good relationship with the vendors and communicated about everything entirely through and with them - otherwise I think we would have lost our minds.
- ¢â‚¬Å“Yes you do have until tomorrow to think about making an offer- no-one else is viewing this property today (apart from the people who are, and will make an offer to my colleague's mobile at 11pm)¢â‚¬Â.
- Richard: ¢â‚¬Å“Yes, I'm advising you not to increase your offer at this stage¢â‚¬Â¢â‚¬Â¦ followed the next day by Jas: ¢â‚¬Å“Oh, did nobody tell you? Richard is on annual leave. The vendor accepted the other offer because the buyer increased it. You'd like me to relay your increased offer? Well, that's going to be difficult, because the other buyer is walking to the office now to sign a contract, in fact I see her outside, in fact- yes- she's opening the door and coming to my desk to sit and sign it now, she's picking up the pen, so I'd say no, probably not worth increasing.¢â‚¬Â
- Neil leaves a voicemail on my mobile weeks after having our offer accepted (the survey has been ordered, we are in twice-weekly contact with Richard): ¢â‚¬Å“We've been trying to get hold of you for weeks and you haven't returned any of our calls. Unless you get back to us today we're going to re-market the flat¢â‚¬Â. I called back and advised him to speak to Richard (at an adjacent desk) or to Nicola (on whose phone we had left three messages to which she hadn't responded). He was unapologetic.
We survived the process with Central because we developed a good relationship with the vendors and communicated about everything entirely through and with them - otherwise I think we would have lost our minds.
What agent could do to change your mind?
Not for all the tea in China.Attached Filesnbsp;
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Opening Hours
Address
Central Estate Agents (Walthamstow)
179 Hoe Street
Walthamstow,London
Greater London
E17 3AP
020 8520 0033
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £200,000 | £3,600,000 |
| Lettings | 98% | 95% | £650 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 99 | 14 | 146 | 22 | 245 | 7 | 203 | 11 | 28 | 21 |
Areas covered
- E17
- E10
- E15
- N17
- IG8
- E5
- E4
Services offered
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Nov 19,2024
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Very quickly and professional done.
Highly recommended.
Very happy with everything.
Very pleased with everything....
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Nov 18,2024
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Central are proactive and respond quickly to issues as they arise. They have made renting my property simple and stress free....
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Oct 17,2024
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Oct 17,2024
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I have been with Central Lettings for over nine years now. Recently Manaan handled my property and right from beginning he was very helpful, attentive, and answered all my questions on time. He kept me updated throughout the letting process. He managed to find suitable ...
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Oct 15,2024
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Central Estates helped massively with making our move as unstressful as possible. The email service which sent through properties as they got put onto site made it easy to see what was new and book in for viewings. It was also beneficial that Central limited ...
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Sep 04,2024
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Quick and nice process, the agent was quick to respond and attentive. Great experience!...
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Aug 30,2024
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Dealt with everything quickly and efficiently. Very friendly and went out of her way to get things done. Would definitely be using again in the future...
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Aug 28,2024
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Aug 28,2024
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Katie and the team were brilliant from start to finish. Provided support and advice throughout and made this process so simple. Thank you....
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Aug 28,2024
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Highly recommend Central. They have been really professional throughout and got the sale through in less than two months....
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Aug 22,2024
Aug 22,2024
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katie was really great throughout the whole process of my sale....
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Aug 22,2024
Aug 22,2024
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Was looking to buy in the area with Central Estates Agent was dealing with Shah, was so experienced and knowledgeable of the area and was by far the best agent we come across....
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Aug 22,2024
Aug 22,2024
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My experience with central was brilliant from start to finish from the moment Shah showed us the property to Katie pushing it through to completion wonderful experience....
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Aug 19,2024
Aug 19,2024
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Katie was very helpful, she helped with all questions asked . She understood our needs, very professional and knows her business...
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Aug 19,2024
Aug 19,2024
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I recently instructed Central Estates to market our property with a view to selling it asap. Having spoken to Richard Maher in the first instance who is very knowledgeable of the area and up to date with the current market, we were given the best ...
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Aug 15,2024
Aug 15,2024
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we were very nervous given our previous buyer had pulled out but Katie helped to reassure us and keep us informed throughout the process. would happily recommend Central to our friends and family in the future....
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Aug 15,2024
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I would just like to say I had an absolutely amazing experience with the lovely Katie. First time selling a property here in the UK and Katie's assistance was truly impeccable, making the process seamless for me. I just found her to be so helpful, ...
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Aug 14,2024
Aug 14,2024
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We had a fantastic experience renting through Central Estates, particularly due to Manaan Rafiq's help and attentiveness during the process. While renting in London usually means dealing with stressful, slow, or unreliable agents, our experience with Manaan could not have been more different. He was ...
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Aug 09,2024
Aug 09,2024
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Great experience with sales team (shah) and progressions team (Katie). Smooth process with great service. Thanks!...
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Jul 28,2024
Jul 28,2024
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Central were the seller's agent on our recent purchase, they were really helpful even though we weren't their client. They went out of their way to arrange additional viewings for us and were always really communicative and not pushy in our communications. It was a ...
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Jul 15,2024
Jul 15,2024
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Rich is a very humble estate agent and has a way to put you at ease when you are putting your property in the market. We have been on a long journey to move and he has made sure the team are supporting us through ...
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Jul 13,2024
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Richard and the Central team did an amazing job and sold my property in a week. Their help was great throughout the process....
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Jul 12,2024
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Rich is exactly who you want selling your house. Our house sold in 3 days and for above the asking price. His enthusiasm is infectious and he’s got bags of energy. Hire these guys and let them run with the task, you won’t be ...
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Jul 11,2024
Jul 11,2024
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We used Central for our house sale, as we've done in the past and will do again in the future when the time comes.
Everything was smooth and friendly from start to finish
Rich and his team are highly recommended!...
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Jul 11,2024
Jul 11,2024
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Rich and team are amazing. I had a house that was on with a PREMIUM agent in Walthamstow and it didn’t sell. I transferred over to Rich and three weeks later it was sold. Rich is amazing. I was in a very tricky situation ...
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Jul 11,2024
Jul 11,2024
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Richard and the Central team were amazing throughout the whole sale of our property. A real energetic person, Richard was able to sell the property without it even going on the open market. Couldn't fault him or his wider team on anything and was a ...
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Jul 09,2024
Jul 09,2024
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Knowledgeable about the area and the types of properties available. Responsive and willing to help push things forward....
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Jun 12,2024
Jun 12,2024
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I had a great experience in finding a letting property with Central Estate, they were helpful along every step!
Thank you...
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Richard
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Katie
(131)
Shah
(41)
James
(30)
Mikhael
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Paige
Neil
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Harry
Nicola
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Last updated at 9:53 AM 13/08/2019 by allAgents
Awards won by Central Estate Agents (Walthamstow), London E17 3AP
-
2023
Best Estate Agent in London
-
2023
Best Estate Agent in E17
-
2023
Best Letting Agent in E17
-
2023
Best Estate Agent in Greater London
-
2023
Best Estate Agent in East Central London
-
2022
Best Estate Agent in East Central London
-
2022
Best Estate Agent in Greater London
-
2022
Best Letting Agent in E17
-
2022
Best Estate Agent in E17
-
2022
Best Estate Agent in London
Firstly, I am sorry that you feel that you had a bad experience with us.
If you could please contact me with a property address and your correct name, I will be able to come back to you once I have been able to look into your file.
There are a few statements in your review which do not make sense to me in regards to our processes and some clarity would be extremely helpful.
Regards,
Rich.