“Both Andrew and James gave very good feedback after viewings, ......”
5 Star Review
Nov 17,2014
By:
'IMOGEN'
Nov 17,2014
Services: Sales (as a Vendor)
Sold price: £12
Would you recommend?: Yes
Postcode: PO8
Sales (as a Vendor)
Sold price: £12
Postcode: PO8
0
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Both Andrew and James gave very good feedback after viewings, and once sale terms had been agreed, kept in regular contact with the buyer and both sets of solicitors to ensure progress to completion. Also used Keats for letting and found this office to be ...
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Comment on agent fees
Keats were joint agents sharing 2.5% with "winning" agent receiving 2/3 of total fee.
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“Sophie has been extremely helpful and professional at all times. ......”
5 Star Review
Nov 17,2014
By:
'Sarah'
Nov 17,2014
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: GU31
Lettings (as a Tenant)
Rent PCM: £795
Postcode: GU31
0
people found
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Sophie has been extremely helpful and professional at all times. In total I will have only been at the above address for a matter of weeks having changed my mind shortly having taken up the tenancy. I am currently going through a very difficult time ...
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Comment on agent fees
Reasonable and clearly set out.
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“We have only one property managed by Keats in Petersfield. ......”
4 Star Review
Nov 17,2014
By:
'Forest'
Nov 17,2014
Services: Lettings (as a Landlord)
Rent PCM: £640
Would you recommend?: Yes
Postcode: GU32
Lettings (as a Landlord)
Rent PCM: £640
Postcode: GU32
0
people found
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We have only one property managed by Keats in Petersfield. Generally, we find their management good with Sophie Keogh responsive and quick to resolve problems....
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Comment on agent fees
I feel that the fees are on the high side when compared with range of fees charged by other agents that we use. It has not arisen in respect of this tenancy, as the tenants have been at the property for very many years, but I would like to see agents being more imaginative in the terms that are offered to tenants, at least after a probationery period. For example, why not a 2-year tenancy with a tenant-only break clause after a year or a one-year tenancy with a tenant-only break clause after six months.Agents should be prepared to offer. This gives flexibility for tenants and may avoid the landlord being faced with renewal fees or accepting a statutory periodic tenancy.
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“Great customer service, from my first viewing of the property ......”
5 Star Review
Nov 13,2014
By:
'Fiona'
Nov 13,2014
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: GU33
Lettings (as a Tenant)
Rent PCM: £950
Postcode: GU33
0
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Great customer service, from my first viewing of the property to me being given the keys. Referencing was straight forward, documents provided in a timely fashion and the let pack you are given with inventory etc is very impressive. I would highly recommend Sophie and ...
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0
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“We are using Keats to find a tenant for our ......”
5 Star Review
Nov 12,2014
By:
'S'
Nov 12,2014
Services: Lettings (as a Landlord)
Rent PCM: £895
Would you recommend?: Yes
Postcode: GU31
Lettings (as a Landlord)
Rent PCM: £895
Postcode: GU31
0
people found
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We are using Keats to find a tenant for our buy to let property. Sophie has been extremely helpful and has worked tirelessly to ensure that the property was vacant for as little time as possible. She has carried out numerous viewing which weren't always ...
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“Keats produced a detailed and professional free valuation before we ......”
5 Star Review
Nov 02,2014
By:
'Clive'
Nov 02,2014
Services: Sales (as a Vendor)
Sold price: £230000
Would you recommend?: Yes
Postcode: GU31
Sales (as a Vendor)
Sold price: £230000
Postcode: GU31
0
people found
this helpful
Keats produced a detailed and professional free valuation before we employed them to sell our property. They helpfully informed us in advance of potential purchasers and this information proved accurate as one of these buyers followed up to completion. We were kept informed regularly by ...
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Comment on agent fees
Very reasonable
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“Keats have been brilliant - we've bought property through them ......”
5 Star Review
Oct 23,2014
By:
'RichardTaylor'
Oct 23,2014
Services: Sales (as a Buyer)
Sold price: £250000
Would you recommend?: Yes
Postcode: PO8
Sales (as a Buyer)
Sold price: £250000
Postcode: PO8
0
people found
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Keats have been brilliant - we've bought property through them before (thanks Andrew), but this time James provided the details on a new buy-to-let. He met us on-site, allowed us free-reign as we looked over the house and was able to answer every question we ...
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“Keats were helpful, amenable, realistic and positive throughout the process ......”
5 Star Review
Sep 10,2014
By:
'Chris'
Sep 10,2014
Services: Sales (as a Vendor)
Sold price: £267000
Would you recommend?: Yes
Postcode: GU31
Sales (as a Vendor)
Sold price: £267000
Postcode: GU31
0
people found
this helpful
Keats were helpful, amenable, realistic and positive throughout the process of selling our house. Their fees were reasonable, and I couldn't fault their professionalism at any point....
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Comment on agent fees
Very reasonable.
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“Keats in Petersfield were extremely helpful in selling our property ......”
5 Star Review
Sep 07,2014
By:
'Daphne'
Sep 07,2014
Services: Sales (as a Vendor)
Sold price: £486000
Would you recommend?: Yes
Postcode: GU32
Sales (as a Vendor)
Sold price: £486000
Postcode: GU32
0
people found
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Keats in Petersfield were extremely helpful in selling our property in Inmans Lane this summer. They matched us sensibly with relevant prospective buyers. The sale went through very smoothly and Keats were very helpful whenever I phoned through with any concerns....
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“This is the first time we have sold through Keats, ......”
5 Star Review
Aug 19,2014
By:
'Devonald'
Aug 19,2014
Services: Sales (as a Vendor)
Sold price: £825000
Would you recommend?: Yes
Postcode: GU31
Sales (as a Vendor)
Sold price: £825000
Postcode: GU31
0
people found
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This is the first time we have sold through Keats, having bought and sold many properties before. Our experience with was fantastic. From the brochure and the online advert, the keen pricing and the enthusiastic sales pitches from James - all aspects of our experience ...
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“From my first dealings with this branch, everyone was very ......”
4 Star Review
Jul 28,2014
By:
'RachelMaunder'
Jul 28,2014
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Sales (as a Buyer)
Postcode:
0
people found
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From my first dealings with this branch, everyone was very courteous and helpful. Most of my dealings were with James Hounslow who made helpful suggestions and comments at viewing and kept the momentum going throughout the sales process....
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0
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“Although it took a long time to find a buyer ......”
5 Star Review
Jul 11,2014
By:
'Dave'
Jul 11,2014
Services: Sales (as a Vendor)
Sold price: £115000
Would you recommend?: Yes
Postcode: GU
Sales (as a Vendor)
Sold price: £115000
Postcode: GU
0
people found
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Although it took a long time to find a buyer for my mother's retirement flat, Keats never lost interest. They were professional, friendly and helpful at all times. When I eventually decided to refurbish the flat to make it more appealing (their advice), the first ...
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0
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“They found a purchaser within a week of advertising our ......”
4 Star Review
Jul 11,2014
By:
'Ian'
Jul 11,2014
Services: Sales (as a Vendor)
Sold price: £330000
Would you recommend?: Yes
Postcode: BH13
Sales (as a Vendor)
Sold price: £330000
Postcode: BH13
0
people found
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They found a purchaser within a week of advertising our property, and kept on top of the sales progressing as the buyer was relocating from abroad....
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“We were very happy with all the team at Keats ......”
5 Star Review
Jul 10,2014
By:
'Mrs'
Jul 10,2014
Services: Sales (as a Vendor)
Sold price: £14750
Would you recommend?: Yes
Postcode: GU31
Sales (as a Vendor)
Sold price: £14750
Postcode: GU31
0
people found
this helpful
We were very happy with all the team at Keats nothing was ever to much trouble , we had James and Andrew and Anna all very helpfull , I also found Anna went that extra mile for us always rang and kept us to date very happy ...
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“Have to say, I searched for somewhere to write a ......”
1 Star Review
Nov 01,2013
By:
'Disgruntled'
Nov 01,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU33
Lettings (as a Tenant)
Postcode: GU33
1
people found
this helpful
Have to say, I searched for somewhere to write a review on Keats of Petersfield and when I read the first review, I thought this sounds just like our experience - always having to chase, they always blame someone else - never taking responsibility. The ...
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What agent could do to change your mind?
Take ownership and resolve problems and not pass the blame to everyone else. Surprised they can get tradespeople to work for them!
Attached Filesnbsp;
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“I used Keats for the sale of my property and ......”
5 Star Review
Oct 10,2013
By:
'Peter'
Oct 10,2013
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: GU32
Sales (as a Vendor)
Postcode: GU32
1
people found
this helpful
I used Keats for the sale of my property and could not be more satisfied. All of them on the sales team worked around the clock and went the extra mile to help us out. They didn't return a phone call one time and that ...
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1
people found
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“I used Keats for the sale of my property and ......”
5 Star Review
Sep 13,2013
By:
'Peter'
Sep 13,2013
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: GU32
Sales (as a Vendor)
Postcode: GU32
1
people found
this helpful
I used Keats for the sale of my property and could not be more satisfied. All of them on the sales team worked around the clock and went the extra mile to help us out. They didn't return a phone call one time and that ...
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1
people found
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“Do not ever rent from these cowboys. From day until ......”
1 Star Review
Aug 19,2013
By:
'unhappy'
Aug 19,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU32
Lettings (as a Tenant)
Postcode: GU32
1
people found
this helpful
Do not ever rent from these cowboys. From day until the day left shocking. Came to sign the tenancy and pick up the keys on the agreed moving in day staff didn't know that we were coming even though we could see it written on ...
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What agent could do to change your mind?
Do the bare minimum, nothing special or out of the ordinary.
Attached Filesnbsp;
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“Hands down to the rudest, most incompetent staff I've ever ......”
1 Star Review
Mar 21,2013
By:
'unhappy'
Mar 21,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU32
Lettings (as a Tenant)
Postcode: GU32
2
people found
this helpful
Hands down to the rudest, most incompetent staff I've ever had the displeasure of dealing with. The issues with the property I rented for a short period of time were extensive. When I approached Keats to resolve the issues they did nothing and even lied ...
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