We were not aware at the time of the posting of these reviews. We are flabbergasted and bewildered at the malicious content and erroneous accusations levied at White Estates. Hopefully discerning prospective customers will be able to make up their own minds and see that this is not at all genuine. The review is non-specific with sweeping defamatory remarks. Unfortunately the writer is hiding behind the cloak of anonymity which hinders the ability to address the complaint fairly and candidly. However, to address the points mentioned; nothing could be further from the truth in regard to the appearance of our office and general image. We have a very high profile office impeccably presented, along with the staff and their professionalism. If there has been a complaint to the ombudsman then we have not received any correspondence is this regard - as this would not have been overlooked by the Ombudsman. We are members of the Ombudsman scheme and adhere to strict codes of conduct and practice, which is attested by our long standing presence (since 1988) in a fiercely competitive area of practice. We have an official complaints procedure. However, with no reciprocity of candidness the one sided approach certainly does not advocate transparency. We have a high reputation in the industry, with highly experienced and qualified staff; qualifications including university degrees. We also have a large number of long standing and loyal clients who have given us glowing testimonials.
www.white-estates.co.uk