Pan Peninsula, London, E14
4.2/5, 93 reviews
80% recommended
50% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
85% lettings fee satisfaction
Estate Agents London, Properties To Buy and Rent in London - Chase Evans

“These agents are a complete pack of "*".You only have ......”

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Jul 08,2014
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By: 'Others'
Jul 08,2014
3 people found
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These agents are a complete pack of "*".

You only have to ask yourself, how does a lettings business bag the bottom story of one of the most exclusive developments on the peninsula? How do they all drive around in top brand new Audi's and wear £3000 suits?

The answer unsurprisingly is by keeping YOUR DEPOSIT! yes, you the sucker. Whereas outside of london - Landlords pay a fee to let their property, with chase evans landlords pay NOTHING - all the costs are basically on you. If your rent is say £1300pcm - your move in cost once their fees are paid come in the range of 100's of pounds..costing in the range of £3500-4000 to actually move in.

And thats not all, if you want to move out early, they will agree and then attempt to keep your entire deposit charging you a move out fee of 10% of your remaining monthly rent which unsurprisingly nearly always equates to your deposit being wiped out.

My deposit was £1900 - which they proposed returning none of - the description was "Reasonable fees" as their explanation. Yeah? we will see how reasonable the DPS thinks your unfair contract terms are when i get my full deposit back

Also they produce a 20page report upon check in and a 40 page report upon check out scrutinising things such as nicks in door frames, and lightbulbs being blown as a reason to keep massive chunks of your deposit.

They also register the deposit with 'mydeposits' who proudly claim to assist the landlord to be in control by letting him lodge the deposit in his own account - I Will update this post as the dps comes to their conclusion but your conclusion on this letting agent is :: Look at their mansions compared to the conditions you live in and realise that you are g oing to be the one paying for their lifestyle.

Verdict: avoid this agent like the plague - Felicity J Lord are superior and i got my deposit back every time from them!
What agent could do to change your mind?
Need to realise that the deposit money is for protection of the contents of the flat -- not to appropriate in their own bank account to pay inflated fees
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By: AnExAnnoyedTenant
Oct 03, 2014
Update to this

As I KNEW would happen, the DPS Returned my full deposit minus £58 for lightbulbs and cleaning.

That was after being dragged through the DPS process kicking and screaming and filing things late, dragging it out as long as they could and then in the middle of the process withholding a new reference for a new apartment due to the dispute.

Anyhow - moral of the story is, never accept that they can just keep your deposit for 'landlords reasonable fees' and challenge it every time. the DPS will rightfully side with you

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Latest Reviews

View all Reviews 93
30th Aug 2024
reviewed by 'J.'
“Chanelle Da-Silva is a responsible as well as efficient staff....”
23rd Nov 2023
reviewed by 'Ishan'
“Kimberley Fernandes of east India property management has done a great job in getting shower area fixed fast. Great work ......”
14th Oct 2023
reviewed by 'Adam'
“Thanks to Chase Evans, especially Owen, for a speedy and smooth tenancy process done remotely! Not only was the service ......”
1st Oct 2022
reviewed by 'Sam'
“Would definitely recommend Darnell McDonald from Pan Peninsula Office. He has good knowledge about letting market and is very responsive....”
15th Jun 2022
reviewed by 'Zuzana'
“Very efficient service provided by Chase Evans building management team & Murat! Murat helped resolved all issues after moving in in ......”
13th May 2022
reviewed by 'Gigi'
“Quick response and suggestions to facilitate my decisions on happenings of my property, which is essential to overseas property owner....”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 17:00
  • Sunday: Closed
Address

Chase Evans
Pan Peninsula, 1 Millharbour
London
Greater London
E14 9XP
020 7536 7900

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £0 £0
Lettings 100% 85% £550 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 1 61 16 2 0 1 0 3 2
Areas covered
  • E14
Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Canary Wharf, E14
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Head Office, SE1
Pan Peninsula, E14

“Thanks for Chanelle Da-Silva...”

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Aug 30,2024
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Chanelle
By: 'J.'
Aug 30,2024
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Chanelle Da-Silva is a responsible as well as efficient staff....
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“Kimberley Fernandes of east India property ma......”

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Nov 23,2023
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Darnell
By: 'Ishan'
Nov 23,2023
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Kimberley Fernandes of east India property management has done a great job in getting shower area fixed fast. Great work Kimberley....
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“Thanks to Chase Evans, especially Owen, for a......”

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Oct 14,2023
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Owen
By: 'Adam'
Oct 14,2023
0 people found
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Thanks to Chase Evans, especially Owen, for a speedy and smooth tenancy process done remotely! Not only was the service impeccable when face to face, but Owen especially ensured that many guarantees were made so that such a tenancy could be set up remotely!...
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“Good letting experience...”

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Oct 01,2022
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Darnell
By: 'Sam'
Oct 01,2022
0 people found
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Would definitely recommend Darnell McDonald from Pan Peninsula Office. He has good knowledge about letting market and is very responsive....
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“Very efficient service provided by Chase Evan......”

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Jun 15,2022
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Murat
By: 'Zuzana'
Jun 15,2022
0 people found
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Very efficient service provided by Chase Evans building management team & Murat! Murat helped resolved all issues after moving in in a professional and speedy manner, much appreciated...
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“Quick response and suggestions to facilitate ......”

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May 13,2022
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By: 'Gigi'
May 13,2022
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Quick response and suggestions to facilitate my decisions on happenings of my property, which is essential to overseas property owner....
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“The experience from the beginning to the end ......”

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Apr 30,2022
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Mariam
By: 'Yitong'
Apr 30,2022
0 people found
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The experience from the beginning to the end of the tenancy is quite satisfied and the staff is warm-hearted to help me....
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“I would like to give a special thanks and app......”

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Apr 20,2022
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Owen
By: 'Jacek'
Apr 20,2022
0 people found
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I would like to give a special thanks and appreciate Owen Symons from Pan Peninsula office at ChaseEvans for his assistance in renting the new flat. He is very helpful, responsive, apreachable and professional and I can definatelly recommend him. All the best...
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“Darnell has been Super helpful throughout my ......”

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Apr 15,2022
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Darnell
By: 'Alice'
Apr 15,2022
0 people found
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Darnell has been Super helpful throughout my renting procedure!! He is very professional and friendly. Would definitely recommend a friend....
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“I highly recommend Darnell McDonald who is ve......”

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Apr 14,2022
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Darnell
By: 'PEARL'
Apr 14,2022
0 people found
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I highly recommend Darnell McDonald who is very responsible and professional. He was also a good communicator and found me the flat that suits me the best within a very short amount of time. I'm very satisfied with the experience in pan peninsula with him....
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“Mariam, from Chase Evans, is an over the top ......”

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Apr 04,2022
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Mariam
By: 'B'
Apr 04,2022
0 people found
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Mariam, from Chase Evans, is an over the top agent. She is professional, well informed and a great communicator. I can’t thank her enough for all her help. 5 plus stars !!!...
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“I highly recommend Mariam Bey who is very fri......”

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Apr 04,2022
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Mariam
By: 'YW'
Apr 04,2022
0 people found
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I highly recommend Mariam Bey who is very friendly and professional. She is considerate and willing to help whenever I have questions....
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“Mariam has been very patient and helpful for ......”

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Apr 03,2022
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Mariam
By: 'Sunny'
Apr 03,2022
0 people found
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Mariam has been very patient and helpful for all my enquiries related to my rent. She has also been very helpful after I have signed rent contract....
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“Mariam Bey was incredibly helpful...”

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Apr 03,2022
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Mariam
By: 'Alice'
Apr 03,2022
0 people found
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Mariam Bey was incredibly helpful, professional and approachable during my tenancy in pan peninsula with Chase Evans！Thanks for all her helps!...
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“Mariam is really helpful and supportive. She ......”

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Apr 02,2022
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Mariam
By: 'Jennie'
Apr 02,2022
0 people found
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Mariam is really helpful and supportive. She helps to negotiate all my issues during my letting. I highly appreciate her work and recommend her if anyone needs help on renting or buying....
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“I would like to thank Mariam Bey for her prof......”

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Apr 02,2022
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Mariam
By: 'Dannie'
Apr 02,2022
0 people found
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I would like to thank Mariam Bey for her professional and excellent service as she helped me with two of my renting experiences. She is always responsive, considerate and efficient, even when we were communicating in different time zones. Me and my roommate are so ...
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“Chase evans...”

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Apr 01,2022
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Mariam
By: 'Sulaiman Abdulwahab'
Apr 01,2022
0 people found
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Mariam Bey was incredibly helpful, professional and approachable as my lettings negotiator. She was always responsive, promptly arranged viewings and made the process extremely clear from beginning to end.All round, I have been delighted to deal with Chase Evans and highly recommend them. Thanks!...
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“Mariam, who is the best agent I never met, so......”

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Apr 01,2022
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Mariam
By: 'Bolun'
Apr 01,2022
0 people found
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Mariam, who is the best agent I never met, solved all of my requirements. Deserve 5 stars. The best choice!...
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“Mariam Bey is super professional and friendly!...”

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Apr 01,2022
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Mariam
By: 'Sofia'
Apr 01,2022
0 people found
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Mariam Bey was super professional and efficient with the entire lettings process when I was looking for a flat very last minute. She quickly understood my requirements and sent me matching offers straight away. When I was ready to put in an offer she managed ...
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“Mariam Bey was extremely helpful...”

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Apr 01,2022
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Mariam
By: 'Shunping'
Apr 01,2022
0 people found
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I rented two flats with Mariam Bey and I was very happy with her service. She is very kind and patient. I do appreciate her help during my last 2 years in London!...
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“Mariam Bey was extremely helpful...”

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Apr 01,2022
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Mariam
By: 'Shunping'
Apr 01,2022
0 people found
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I rented two flats with Mariam Bey and I was very happy with her service. She is very kind and patient. I do appreciate her help during my last 2 years in London!...
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“Mariam is a professional agent...”

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Apr 01,2022
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Mariam
By: 'Mo Adel'
Apr 01,2022
0 people found
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Mariam is an excellent letting negotiator, very kind and professional, she respond for any enquiries promptly and trying to make you completely satisfied, My wife and I are very pleased to deal with her....
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“Property management - overall experience...”

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Feb 25,2022
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Murat
By: 'Bence'
Feb 25,2022
0 people found
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I have been with Chase Evans for over 2 years and have only had positive experiences with them. Recently Murat Colak in the East Property Management helped me organise some essential electric repair work. Everything was swiftly taken care of with little to no effort on ...
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“Louis the Property Manager at Chase Evans...”

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Feb 18,2022
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Louis
By: 'Ram'
Feb 18,2022
0 people found
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Louis, who is the Senior Property Manager managing my unit in Baltimore Wharf is very professional and knowledgeable. Also his quick response and fast action is admirable. It's employees like Louis that make Chase Evans the best Property Agent. Highly recommended....
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“Louis Merritt of East Property Management was......”

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Feb 17,2022
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By: 'Yaying Cui'
Feb 17,2022
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Louis Merritt of East Property Management was very helpful and responsive when dealing with the problem in the flat. Many issues have been negotiated and resolved by him so for and very much appreciated his help....
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“Darnell Mcdonald is very helpful and responsive...”

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Jan 14,2022
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Darnell
By: 'Emily'
Jan 14,2022
0 people found
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Darnell is very responsive and follows up closely with the issues/ contract. He is really helpful and a great property agent....
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“Andy was incredibly helpful in the early stag......”

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Dec 17,2021
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Andy
By: 'Ian'
Dec 17,2021
0 people found
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Andy was incredibly helpful in the early stages of the negotiations on the new tenancy, working closely with myself and the landlords and being very communicative throughout the process. Everything was conducted in a timely, and highly professional manner, and Andy was always available and ...
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“Louis Merritt and East Property Management ha......”

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Dec 16,2021
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By: 'D'
Dec 16,2021
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Louis Merritt and East Property Management had made the process really smooth - would definitely use their service again next time...
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“Andy has managed to land a new tenancy to sta......”

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Nov 22,2021
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Andy
By: 'Ong'
Nov 22,2021
0 people found
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Andy has managed to land a new tenancy to start only a few days after the previous tenants moved out at a reasonably good rental. Lisa has done a great coordination job. we are very pleased....
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“Fantastic company! Excellent customer service......”

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Sep 27,2021
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Andy
By: 'Alex Lam'
Sep 27,2021
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Fantastic company! Excellent customer service, efficient process. Thank you for Andy Weeranitikun, Lisa Tang, Lauren Houlihan, Harvey Asahi and Aiman Aly. Very polite and helpful customer service. Response was very satisfactory....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 12:07 PM 22/03/2017 by STACEY BARBER

Awards won by Chase Evans, London E14 9XP



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Chase Evans

Branch - Pan Peninsula, London, E14

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